CRM/MARKETING

DEMANDPLANNING

PRODUCT DEVELOPMENT

SUPPLY CHAINMANAGEMENT

MANU-FACTURING

SALES &SERVICE

CORPORATE PERFORMANCE MANAGEMENT

SUPPLY CHAIN PLANNINGForecastingCapacity Planning

Master Scheduling ResourcePlanning

Customer/SupplierScheduling

PRODUCT LIFECYCLE MANAGEMENTCAD Connectors�Product Data Management

Product Development�New Product Introduction

Portfolio ManagementRegulatory Compliance

AftermarketServices

SERVICE & MAINTENANCE MANAGEMENTWork OrderManagement

Equipment Scheduling Preventive Maintenance

CUSTOMER MANAGEMENT SUPPLY CHAIN EXECUTIONSales & MarketingCustomer SupportCollaborative Forecasting

Order ProcessingCollaborative OrderManagement

Mixed-Mode ManufacturingSourcing/ProcurementInventory Management

Lean ManufacturingMRP

Finance & eInvoice Event Management

Project Management Collaborative Solutions

Workforce Management Quality Management

Document Management Compliance—FDA/RoHS/WEEE

BUSINESS PROCESSES

APPLICATION SOLUTIONS

SUPPORTPROCESSES