ICE MACHINECLEANING & SANITIZING
Ice machine should be cleaned and sanitized at least once a year.
Item #51010 12.14.17
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Base Cover, disconnect the Pump Tubing. After the water tank has drained, reconnect Pump Tubing. Do not replace the base cover at this time. Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove the Front Panel, then move the control switch to OFF.
Remove the Front Insulation Panel. Pour 14 fl.oz (414 ml) of Hoshizaki Scale Away into the water tank. Replace the Front Insulation Panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
Ice Machine KM-340MAH, MWH KM-515MAH, MWH, MRH KM-600MAH KM-650MAH, MWH, MRH KM-901MAH, MWH, MRH/3
OPEN
3min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour .78 fl. oz (23 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Disconnect the pump tubing
• After the water tank has drained, reconnect the pump tubing
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!DO NOT leave icemaker
unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Front View of Ice Maker
BaseCover
Page 1#51001 | 7.22.2016
Page 2
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
After 30 minutes, remove Front Panel, then move the
control switch to OFF.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Remove the Pump Tubing. Clean all items (See Step 10). Once water tank has drained, replace and reconnect all the items.
In bad water conditions, a more thorough cleaning may be required. Turn off power supply, clean all items in a solution of 5 oz. of Scale Away per gallon of warm water. Rinse and replace the cube guides, float switch, water supply tubes, spray tubes and spray guides. Turn on power supply. Otherwise, continue to Step ⓫.
Cleaning Rinse:Turn the cleaning valve to the right until completely horizontal (closed). Move the control switch to ICE,replace Front Panel. After 3 minutes, remove the Front Panel, move switch to OFF.
NOTICE! ICE MACHINE WILL NOT WORK,unless valve is completely closed.
Turn the cleaning valve to the left until completely vertical (open). Move the control switch to WASH,replace the Front Panel. After 5 minutes, remove the Front Panel, switch to OFF.
Disconnect the Pump Tubing. After the water tank has drained, reconnect Pump Tubing. Continue to Sanitation – Step ⓮ on front...
CLOSE
CONTROL PANELICE > 3 minutes > OFF
OPEN
30min.
sanitizing continued…
RINSE 1: (Steps 19-21)
• CLOSE cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• OPEN cleaning valve
• Move control switch to WASH,replace the front panel
• After 5 minutes, remove the front panel
• Move control switch to OFF
• Disconnect the pump tubing
• After the water tank has drained, reconnect the pump tubing
RINSE 2 & 3: (Steps 22-28)
• Repeat 2x (Steps 19–21) for complete ice/food safety
• Clean the dispenser /storage bin liner with a neutral cleaner (dish soap)
• Rinse thoroughly
• CLOSE cleaning valve
• Move control switch to ICE, replace front panel
• Replace all panels in their correct positions
CONTROL PANELWASH > 5 minutes > OFF
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/support
Type in the model number of your ice machine (including dashes) to
download manuals
OPEN cleaning valve:• To allow cleaning solution flow to
the inside the evaporator• Turn left to open (vertical)
CLOSE cleaning valve:• Must be closed for normal ice
making operation• Turn right to close (horizontal)
NOTICE!IF ICE MAKER IS ON DISPENSER, remember to turn on the dispenser
after cleaningWARNING!
DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
Tech Support: 1.800.233.1940
● Scoop
● Water Filters● Exterior
● Bin Door/Top Kit
● Ice Maker/Bin● Water Supply Inlet
● Condenser
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Warm water & clean cloth
Follow these instructions
Clean inlet screen
Inspect. Clean with brush
Inspect. Replace if req’d
● ● ●
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AMMONIACleaners
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#51001 | 7.22.2016 Page 2
Page 3
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
Cleaning Prep:
Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel, slide the Cube Guide to right. Remove the Rubber Cap & Sleeve covering the Overflow Pipe. Unscrew the Overflow Pipe.Once the water tank has drained, replace all the items. Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3.5 minutes, remove Front Panel, move switch to OFF.
Remove the Front Insulation Panels. Pour 30 fl.oz (887 ml) of Hoshizaki Scale Away into the water tank.Replace the Front Insulation Panels. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minutebefore next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
After 30 minutes, remove Front Panel, then move the control switch to OFF.
Ice Machine KM-1100MAH, MWH, MRH KM-1340MAH, MWH, MRH KM-1601MRH/3
OPEN
Front ofIce Maker
with Front Panel
removed
3.5min.
30min.
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!DO NOT leave icemaker unattended when
panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3.5 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 1.7 fl. oz (50 ml) of chlorine bleach* into the water tank
• Replace the top, left, and insulation panels
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Slide the cube guide to right
• Remove rubber cap & sleeve covering the overflow pipe
• Unscrew overflow pipe, drain water tank
• Replace the rubber cap, sleeve, cube guide & insulation panel
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#51003 | 7.22.2016 Page 1
Left side of Ice Maker
View through side
panel
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Page 4
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
Remove the Front Insulation Panel, slide the Cube Guide to right. Remove the
Rubber Cap & Sleeve covering the Overflow Pipe. Unscrew the Overflow Pipe.Clean all items (See Step 10). Once the water tank has drained, replace all the items.
In bad water conditions, a more thorough cleaning may be required. Turn off power supply, clean all items in a solution of 5 oz. of Scale Away per gallon of warm water. Rinse and replace the cube guides, float switch, water supply tubes, spray tubes and spray guides. Turn on power supply. Otherwise, continue to step ⓫.
Cleaning Rinse:Turn the cleaning valve to the right until completely horizontal (closed). Move the control switch to ICE,replace Front Panel. After 3.5 minutes, remove the Front Panel, move switch to OFF.
NOTICE! ICE MACHINE WILL NOT WORK,unless valve is completely closed.
Turn the cleaning valve to the left until completely vertical (open). Move the control switch to WASH,replace the Front Panel. After 5 minutes, remove the Front Panel, switch to OFF.
Remove the Front Insulation Panel, slide the Cube Guide to right. Remove the Rubber Cap &Sleeve covering the Overflow Pipe. Unscrew the Overflow Pipe. Once the water tank has drained, replace all the items.
Continue to Sanitation – Step ⓮ on front...
CLOSE
CONTROL PANELICE > 3.5 minutes > OFF
OPEN
sanitizing continued…
RINSE 1: (Steps 19-21)
• CLOSE cleaning valve
• Move control switch to ICE, replace the front panel
• After 3.5 minutes, remove the front panel
• Move control switch to OFF
• OPEN cleaning valve
• Move control switch to WASH,replace the front panel
• After 5 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Slide the cube guide to right
• Remove rubber cap & sleeve covering the overflow pipe
• Unscrew overflow pipe, drain water tank
• Replace the rubber cap, sleeve, cube guide & insulation panel
RINSE 2 & 3: (Steps 22-28)
• Repeat 2x (Steps 19–21) for complete ice/food safety
• Clean the dispenser /storage bin liner with a neutral cleaner (dish soap)
• Rinse thoroughly
• CLOSE the cleaning valve
• Move control switch to ICE
• Replace all panels
CONTROL PANELWASH > 5 minutes > OFF
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/support
Type in the model number of your ice machine (including dashes) to
download manuals
OPEN cleaning valve:• To allow cleaning solution flow to
the inside the evaporator• Turn left to open (vertical)
CLOSE cleaning valve:• Must be closed for normal ice
making operation• Turn right to close (horizontal)
NOTICE!IF ICE MAKER IS ON DISPENSER, remember to turn on the dispenser
after cleaning
WARNING!DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
Tech Support: 1.800.233.1940
● Scoop
● Water Filters
● Exterior
● Bin Door/Top Kit● Ice Maker/Bin
● Water Supply Inlet
● Condenser● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Warm water & clean cloth
Follow these instructions
Clean inlet screen
Inspect. Clean with brush
Inspect. Replace if req’d
● ● ●
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Page 2#51003 | 7.22.2016
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AMMONIACleaners
Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
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Page 5
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel, remove the Drain Plug. After the water tank has drained, replace Drain Plug. Replace the Front Insulation Panel.
NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove the Front Panel, then move the control switch to OFF.
Remove the Front Insulation Panel. Pour Hoshizaki Scale Away into the water tank (see Table).Replace the Front Insulation Panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Ice Machine KM-1301SAH/3, SWH/3, SRH/3 KM-1601SAH/3, SWH/3, SRH/3 KM-1900SAH/3, SWH/3, SRH/3 KM-2100SWH3, SRH3 KM-2500SWH3, SRH3
OPEN
3min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour chlorine bleach* into the water tank (see below)KM-1601 and smaller
3.75 fl. oz (110 ml)
KM-1900 and larger5 fl. oz (148 ml)
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!DO NOT leave icemaker
unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Front View of Ice Maker with Front Panel removed
#51002 | 7.21.2016 Page 1
Page 6
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Move the control switch to WASH, replace Front Panel. After 30 minutes, remove Front Panel, then move the control switch to OFF.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Remove the Front Insulation Panel, remove the Drain Plug. Clean all items (See Step 10). Once water tank has drained, replace all items.
In bad water conditions, a more thorough cleaning may be required. Turn off power supply, clean all items in a solution of 5 oz. of Scale Away per gallon of warm water. Rinse and replace the cube guides, float switch, water supply tubes, spray tubes and spray guides. Turn on power supply. Otherwise, continue to Step ⓫.
Cleaning Rinse:Turn the cleaning valve to the right until completely horizontal (closed). Move the control switch to ICE,replace Front Panel. After 3 minutes, remove the Front Panel, move switch to OFF.
NOTICE! ICE MACHINE WILL NOT WORK,unless valve is completely closed.
Turn the cleaning valve to the left until completely vertical (open). Move the control switch to WASH,replace the Front Panel. After 5 minutes, remove the Front Panel, switch to OFF.
Remove the Front Insulation Panel, then remove the Drain Plug. After the water tank has drained, replace all items. Continue to Sanitation – Step ⓮on front...
Tech Support: 1.800.233.1940
CLOSE
CONTROL PANELICE > 3 minutes > OFF
OPEN
30min.
Page 2#51002 | 7.21.2016
sanitizing continued…
• Remove the front insulation panel and drain plug
• After the water tank has drained, replace drain plug and front insulation panel
RINSE 1: (Steps 19-21)
• CLOSE cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• OPEN cleaning valve
• Move control switch to WASH,replace the front panel
• After 5 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel and drain plug
• After the water tank has drained, replace drain plug and front insulation panel
RINSE 2 & 3: (Steps 22-28)
• Repeat 2x (Steps 19–21) for complete ice/food safety
• Clean the dispenser /storage bin liner with a neutral cleaner (dish soap)
• Rinse thoroughly
• CLOSE cleaning valve
• Move control switch to ICE, replace the front panel
• Replace all panels in their correct positions
CONTROL PANELWASH > 5 minutes > OFF
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/support
Type in the model number of your ice machine (including dashes) to
download manuals
OPEN cleaning valve:• To allow cleaning solution flow to
the inside the evaporator• Turn left to open (vertical)
CLOSE cleaning valve:• Must be closed for normal ice
making operation• Turn right to close (horizontal)
NOTICE!IF ICE MAKER IS ON DISPENSER, remember to turn on the dispenser
after cleaning
WARNING!DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
● Scoop
● Water Filters● Exterior
● Bin Door/Top Kit
● Ice Maker/Bin● Water Supply Inlet
● Condenser
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Warm water & clean cloth
Follow these instructions
Clean inlet screen
Inspect. Clean with brush
Inspect. Replace if req’d
● ● ●
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Page 7
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
Cleaning Prep:Remove the Front Panel, move the control switch to OFF. After 3 min., move the control switch to ICE, then replace the Front Panel.
After 3 min., remove the Front Panel, move the control switch to OFF. This removes the cubes from the evaporator. Replace the Front Panel.
Remove all ice from the dispenser unit/ice storage bin. ATTENTION! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the ice.
Cleaning:
Remove the Front Panel, move the service switch toDRAIN. Move control switch to SERVICE. Replace the Front Panel.
After 2 minutes, remove the Front Panel, move the control switch to OFF.
Dilute Hoshizaki Scale Away with warm water (see Table below).Remove the Insulation Panel (A) and pour cleaning solution into the water tank.
KMD-410, 460, 530Scale Away 9.5 fl. oz (281 ml)Warm Water 1.8 gal. (6.8 l)
In bad water conditions, a more thorough cleaning may be required. Move control switch to OFF, then turn off the power supply. Dilute 5 oz. of Scale Away to 1gallon of warm water. Remove and clean the float switch assembly (see Float Switch Cleaning on back),water supply tubes, spray tubes, water tank, and pump motor and float switch assembly. Rinse thoroughly, then replace in their correct positions. Turn the power supply back on. Otherwise, continue to Step ❽.
Ice Machine KMD-410MAH, MWH, MRH KMD-460MAH, MWH, MRH KMD-530MAH, MWH, MRH
Sanitizing:
• Dilute 5.25% chlorine bleach* with warm water(see Table below)
KMD-410, 460, 530Bleach 0.9 fl. oz (27 ml)Warm Water 1.8 gal. (6.8 l)
* Use bleach without additives.
• Remove the front panel &insulation panel (A)
• Pour the sanitizing solution into the water tank
• Replace all the panels, except the front panel
• Move service switch to WASH and control switch to SERVICE, replace the front panel
• After 15 minutes, remove front panel
• Move service switch to DRAIN, replace the front panel
• After 2 minutes, remove front panel
• Move control switch to OFF
3min.
3min.
Cleaning & Sanitizing
AMMONIACleaners
The icemaker must be cleaned & sanitized at least once a year.
ATTENTION!Do not leave icemaker
unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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After 2 min.
7
Top
Service Switch Control Switch Water Tank
Right Side
Front of icemaker Insulation Panel (B)
Thumbscrews
Tech Support: 1.800.233.1940 Page 1#51009 | 4.28.2017
Page 8
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
KMD-460 & 530M_H:Loosen the two thumbscrews on the pump insulation panel (B) and remove the panel.Disconnect the discharge hose, the drain valve hose, and the overflow drain hose.Disconnect the pump motor and then the float switch connectors from the control board.Remove the two thumbscrews securing the pump motor and float switch assembly.Pull out the water tank, cube guide, and pump motor and float switch assembly all together.Remove the screw securing the float switch to the top of the assembly, remove the float switch*.
See Step ❼ for cleaning steps. Reassemble in the reverse order they were removed.
* Remove retainer rod (take care not to bend excessively) from bottom of the float switch housing & clean all float parts.
Replace all the Panels, except the Front Panel.Move the service switch to WASH, and the controlswitch to SERVICE. Replace the Front Panel.
After 30 minutes, remove the Front Panel, move the service switch to DRAIN. Replace the Front Panel.
ATTENTION! To prevent damage to the water pump,do not leave the control switch on SERVICE for extended periods when water tank is empty.
Cleaning Rinse:After 2 minutes, remove the Front Panel, move the control switch to ICE. Replacethe Front Panel.After 3 minutes, move the service switch to WASH, and the control switch to SERVICE. Replace the Front Panel.After 5 minutes, remove the Front Panel, move the service switch to DRAIN.Replace the Front PanelAfter 2 minutes, remove the Front Panel, move the control switch to OFF.Repeat 3x (Steps ❿ thru ⓭) to rinse thoroughly. Continue to Sanitation – Step ⓯on front...
● Scoop
● Water Filters● Exterior
● Bin Door/Top Kit
● Icemaker/Bin
● Water Supply Inlet● Condenser
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Warm water & clean cloth
Follow these instructions
Clean inlet screen
Inspect. Clean with brush
Inspect. Replace if req’d
● ● ●
Tech Support: 1.800.233.1940 Page 2#51009 | 4.28.2017
sanitizing continued…
RINSE 1: (Steps 20-22)
• Move control switch to ICE, replace front panel
• After 3 minutes, remove the front panel
• Move service switch to WASHand control switch to SERVICE, replace the front panel
• After 5 minutes, remove the front panel
• Move service switch to DRAIN, replace the front panel
• After 2 minutes, remove the front panel
• Move control switch to OFF, replace the front panel
RINSE 2:
• Repeat RINSE 1 (Steps 20–22)for complete ice/food safety
• Clean the dispenser unit /ice storage bin liner with a neutral cleaner (dish soap)
• Rinse thoroughly
• Move control switch to ICE, replace front panel
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Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
After30 min.
13
14
After2 min.
After 3 min.
DO NOT use ammonia type cleanersWEAR liquid-proof gloves and goggles to protect skin & eyes from cleaning &
sanitizing chemicals
ATTENTION!IF ICEMAKER IS ON DISPENSER, remember to turn on the dispenser
after cleaning
KMD-410M_H:Loosen the two thumbscrews securing the pump motor bracket.Disconnect the discharge hose.Disconnect the pump motor and float switch connectors from the side of the control box.While pushing up on the snap tab, pull out the water tank, cube guide, pump motor bracket, and pump motor and float switch assembly all together.Remove the pump motor bracket securing the float switch to the top of the assembly, remove the float switch*.
See Step ❼ for cleaning steps. Reassemble in the reverse order they were removed.
FLO
AT
SWIT
CH
CLE
AN
ING
After 5 min.
After 3 min. Repeat
3x
Page 9
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel, Cube Guide B & A, Overflow Cap & Pipe, Water Shield, and Drain Plug. After the water tank has drained, replace all items.
NOTICE! DO NOT cross thread the drain plug or overflow pipe.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 14 fl.oz (414 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMD-850MAH, MWH, MRH KMD-901MAH, MWH, MRH
OPEN
3min.
3min
3min.
Cleaning & SanitizingThe ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemakerunattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
1
2
3
4
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour .78 fl. oz (23 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Remove the front panel
• Move the control switch to OFF
• Remove the front insulation panel, cube guide B & A, overflow cap & pipe, water shield, and drain plug
• After the water tank has drained, replace all items
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Front View of Ice Maker
Page 1#51004 | 7.22.2016
AMMONIACleaners
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Page 10
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
After 30 minutes, remove Front Panel, then move the
control switch to OFF.
Remove the Front Insulation Panel, Cube Guide B & A, Overflow Cap & Pipe, Water Shield, and Drain Plug. Clean all items (See Step 10). After the water tank has drained, replace all items.
In bad water conditions, a more thorough cleaning may be required. Turn off power supply, clean all items in a solution of 5 oz. of Scale Away per gallon of warm water. Rinse and replace the cube guides, float switch, water supply tubes, spray tubes and spray guides. Turn on power supply. Otherwise, continue to step ⓫.
Cleaning Rinse:Turn the cleaning valve to the right until completely horizontal (closed). Move the control switch to ICE,replace Front Panel. After 3 minutes, remove the Front Panel, move switch to OFF.
NOTICE! ICE MACHINE WILL NOT WORK,unless valve is completely closed.
Turn the cleaning valve to the left until completely vertical (open). Move the control switch to WASH,replace the Front Panel. After 5 minutes, remove the Front Panel, switch to OFF.
Remove the Front Insulation Panel, Cube Guide B & A, Overflow Cap & Pipe, Water Shield, and Drain Plug. After the water tank has drained, replace all items.
Continue to Sanitation – Step ⓮ on front...
CLOSE
CONTROL PANELICE > 3 minutes > OFF
OPEN
30min.
sanitizing continued…
RINSE 1: (Steps 19-21)
• CLOSE cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• OPEN cleaning valve
• Move control switch to WASH,replace the front panel
• After 5 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel, cube guide B & A, overflow cap & pipe, water shield, and drain plug
• After the water tank has drained, replace all items
RINSE 2 & 3: (Steps 22-27)
• Repeat 2x (Steps 19–21) for complete ice/food safety
• Clean the dispenser /storage bin liner with a neutral cleaner (dish soap)
• Rinse thoroughly
• CLOSE the cleaning valve
• Move control switch to ICE
• Replace all panels
CONTROL PANELWASH > 5 minutes > OFF
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/support
Type in the model number of your ice machine (including dashes) to
download manuals
OPEN cleaning valve:• To allow cleaning solution flow to
the inside the evaporator• Turn left to open (vertical)
CLOSE cleaning valve:• Must be closed for normal ice
making operation• Turn right to close (horizontal)
NOTICE!IF ICE MAKER IS ON DISPENSER, remember to turn on the dispenser
after cleaning
WARNING!DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
Tech Support: 1.800.233.1940
● Scoop● Water Filters
● Exterior
● Bin Door/Top Kit
● Ice Maker/Bin● Water Supply Inlet
● Condenser
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Warm water & clean cloth
Follow these instructions
Clean inlet screen
Inspect. Clean with brush
Inspect. Replace if req’d
● ● ●
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Page 2#51004 | 7.22.2016
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Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
Page 11
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
Page 12
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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After 30 minutes, remove Front Panel, then move the control switch to OFF.
Remove the Front Insulation Panels. Remove the Drain Plug. Clean all items (See Step 10). Once the water tank has drained, replace the Drain Plug and Insulation Panel.
In bad water conditions, a more thorough cleaning may be required. Turn off power supply, clean all items in a solution of 5 oz. of Scale Away per gallon of warm water. Rinse and replace the cube guides, float switch, water supply tubes, spray tubes and spray guides. Turn on power supply. Otherwise, continue to step ⓫.
Cleaning Rinse:Turn the cleaning valve to the right until completely horizontal (closed). Move the control switch to ICE,replace Front Panel. After 3 minutes, remove the Front Panel, move switch to OFF.
NOTICE! ICE MACHINE WILL NOT WORK,unless valve is completely closed.
Turn the cleaning valve to the left until completely vertical (open). Move the control switch to WASH,replace the Front Panel. After 5 minutes, remove the Front Panel, switch to OFF.
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained,replace the Drain Plug and Insulation Panel.
Continue to Sanitation – Step ⓮ on front...
CLOSE
CONTROL PANELICE > 3 minutes > OFF
OPEN
sanitizing continued…
RINSE 1: (Steps 19-21)
• CLOSE cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• OPEN cleaning valve
• Move control switch to WASH,replace the front panel
• After 5 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Remove drain plug
• After the water tank has drained, replace and reconnect all the items
RINSE 2 & 3: (Steps 22-27)
• Repeat 2x (Steps 19–21) for complete ice/food safety
• Clean the dispenser /storage bin liner with a neutral cleaner (dish soap)
• Rinse thoroughly
• CLOSE the cleaning valve
• Move control switch to ICE
• Replace all panels
CONTROL PANELWASH > 5 minutes > OFF
hoshizakiamerica.com/support
Type in the model number of your ice machine (including dashes) to
download manuals
OPEN cleaning valve:• To allow cleaning solution flow to
the inside the evaporator• Turn left to open (vertical)
CLOSE cleaning valve:• Must be closed for normal ice
making operation• Turn right to close (horizontal)
NOTICE!IF ICE MAKER IS ON DISPENSER, remember to turn on the dispenser
after cleaning
WARNING!DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
Tech Support: 1.800.233.1940
● Scoop
● Water Filters
● Exterior● Bin Door/Top Kit
● Ice Maker/Bin
● Water Supply Inlet
● Condenser● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Warm water & clean cloth
Follow these instructions
Clean inlet screen
Inspect. Clean with brush
Inspect. Replace if req’d
● ● ●
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AMMONIACleaners
Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
#51005 | 7.22.2016 Page 2Page 13
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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CONTROL SWITCH
SERVICE SWITCH
Front of Icemaker (KML-351MAH shown)
Side
Top
Cleaning Prep: Remove the Front Panel, move the control switch to OFF. After 3 min., move the control switch to ICE, then replace the Front Panel.
After 3 min., remove the Front Panel, move the control switch to OFF. This removes the cubes from the evaporator.
Remove all ice from the dispenser unit/ice storage bin. ATTENTION! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the ice.
Cleaning:
Remove the Front Panel, move the service switch to DRAIN. Move control switch to SERVICE. Replace the Front Panel. After 2 minutes, remove the Front Panel, move the control switch to OFF.
Dilute Hoshizaki Scale Away with warm water (see Table below). Remove the Front Insulation Panel and pour cleaning solution into the water tank. Replace the Front Insulation Panel.
Left Side View
Ice Machine KML-250MAH, MWH KML-351MAH, MWH KML-451MAH, MWH KML-631MAH, MWH, MRH
Sanitizing:
Dilute 5.25% chlorine bleach* with warm water (see Table below)
KML-451 and smaller Bleach 1 fl. oz (30 ml) Warm Water 2 gal. (7.6 l) KML-631 Bleach 1.25 fl. oz (37 ml) Warm Water 2.5 gal. (9.5 l)
* Use bleach without additives.
Remove the front insulation panel
Pour the sanitizing solution into the water tank
Replace the front insulation panel
Move service switch to WASH and control switch to SERVICE, replace the front panel
After 15 minutes, remove front panel
Move service switch to DRAIN, replace the front panel
After 2 minutes, remove front panel
Move control switch to OFF
3 min.
3 min.
Cleaning & Sanitizing
AMMONIA Cleaners
The icemaker must be cleaned & sanitized at least once a year.
ATTENTION! Do not leave icemaker
unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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#51007 | 9.16.2016 Page 1
After 2 min.
Page 14
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Move the service switch to WASH, and the control switch to SERVICE. Replace the Front Panel. After 30 minutes, remove the Front Panel, move the service switch to DRAIN. Replace the Front Panel.
ATTENTION! To prevent damage to the water pump, do not leave the control switch on SERVICE for extended periods when water tank is empty.
In bad water conditions, a more thorough cleaning may be required. Move control switch to OFF, then turn off the power supply. Dilute 5 oz. of Scale Away to 1 gallon of warm water. Remove and clean the cube guides, float switch assembly (remove & clean all float parts), water supply tubes, spray tubes, and spray guides. Rinse thoroughly, then replace in their correct positions. Turn the power supply back on. Otherwise, continue to Step ❿.
Cleaning Rinse: After 2 minutes, remove the Front Panel, move the control switch to ICE. Replace the Front Panel.
After 3 minutes, move the service switch to WASH, and the control switch to SERVICE. Replace the Front Panel.
After 5 minutes, remove the Front Panel, move the service switch to DRAIN. Replace the Front Panel
After 2 minutes, remove the Front Panel, move the control switch to OFF.
Repeat 3x (Steps ❿ thru ⓭) to rinse thoroughly. Continue to Sanitation – Step ⓯ on front...
● Scoop
● Water Filters ● Exterior
● Bin Door/Top Kit
● Icemaker/Bin
● Water Supply Inlet ● Condenser
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Warm water & clean cloth
Follow these instructions
Clean inlet screen
Inspect. Clean with brush
Inspect. Replace if req’d
● ● ●
Tech Support: 1.800.233.1940 Page 2 #51007 | 9.16.2016
sanitizing continued…
RINSE 1: (Steps 19-22)
Move control switch to ICE, replace front panel
After 3 minutes, remove the front panel
Move service switch to WASH and control switch to SERVICE, replace the front panel
After 5 minutes, remove the front panel
Move service switch to DRAIN, replace the front panel
After 2 minutes, remove the front panel
Move control switch to OFF, replace the front panel
RINSE 2:
Repeat RINSE 1 (Steps 19–22) for complete ice/food safety
Clean the dispenser unit / ice storage bin liner with a neutral cleaner (dish soap)
Rinse thoroughly
Move control switch to ICE, replace front panel
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/manuals
Type in the model number of your icemaker (including dashes) to
download manuals
ATTENTION! DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
19 7 8
9
10
11
12
AMMONIA Cleaners
20
21
22
23
25
24
Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
7
After 30 min.
13
14
After 2 min.
After 3 min.
After 5 min.
After 2 min.
Rep
eat 3
x
ATTENTION! IF ICEMAKER IS ON DISPENSER, remember to turn on the dispenser
after cleaning
Page 15
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
1
2
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Page 1#51005 | 7.22.2016
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel, Cube Guide B & A, Overflow Cap & Pipe, Water Shield, and Drain Plug. After the water tank has drained, replace all items.
NOTICE! DO NOT cross thread the drain plug or overflow pipe.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 14 fl.oz (414 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMS-822MLH
OPEN
3min.
3min
3min.
Cleaning & SanitizingThe ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemakerunattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
1
2
3
4
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove thefront panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour .78 fl. oz (23 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Remove the front panel
• Move the control switch to OFF
• Remove the front insulation panel, cube guide B & A, overflow cap & pipe, water shield, and drain plug
• After the water tank has drained, replace all items
14
15
16
175
6
7
Front View of Ice Maker
Page 1#51006 | 7.22.2016
AMMONIACleaners
18
Page 16
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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2
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Page 1#51005 | 7.22.2016
After 30 minutes, remove Front Panel, then move the
control switch to OFF.
Remove the Front Insulation Panel, Cube Guide B & A, Overflow Cap & Pipe, Water Shield, and Drain Plug. Clean all items (See Step 10). After the water tank has drained, replace all items.
In bad water conditions, a more thorough cleaning may be required. Turn off power supply, clean all items in a solution of 5 oz. of Scale Away per gallon of warm water. Rinse and replace the cube guides, float switch, water supply tubes, spray tubes and spray guides. Turn on power supply. Otherwise, continue to step ⓫.
Cleaning Rinse:Turn the cleaning valve to the right until completely horizontal (closed). Move the control switch to ICE,replace Front Panel. After 3 minutes, remove the Front Panel, move switch to OFF.
NOTICE! ICE MACHINE WILL NOT WORK,unless valve is completely closed.
Turn the cleaning valve to the left until completely vertical (open). Move the control switch to WASH,replace the Front Panel. After 5 minutes, remove the Front Panel, switch to OFF.
Remove the Front Insulation Panel, Cube Guide B & A, Overflow Cap & Pipe, Water Shield, and Drain Plug. After the water tank has drained, replace all items.
Continue to Sanitation – Step ⓮ on front...
CLOSE
CONTROL PANELICE > 3 minutes > OFF
OPEN
30min.
sanitizing continued…
RINSE 1: (Steps 19-21)
• CLOSE cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• OPEN cleaning valve
• Move control switch to WASH,replace the front panel
• After 5 minutes, remove thefront panel
• Move control switch to OFF
• Remove the front insulation panel, cube guide B & A, overflow cap & pipe, water shield, and drain plug
• After the water tank has drained, replace all items
RINSE 2 & 3: (Steps 22-27)
• Repeat 2x (Steps 19–21) for complete ice/food safety
• Clean the dispenser /storage bin liner with a neutral cleaner (dish soap)
• Rinse thoroughly
• CLOSE the cleaning valve
• Move control switch to ICE
• Replace all panels
CONTROL PANELWASH > 5 minutes > OFF
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/support
Type in the model number of your ice machine (including dashes) to
download manuals
OPEN cleaning valve:• To allow cleaning solution flow to
the inside the evaporator• Turn left to open (vertical)
CLOSE cleaning valve:• Must be closed for normal ice
making operation• Turn right to close (horizontal)
NOTICE!IF ICE MAKER IS ON DISPENSER, remember to turn on the dispenser
after cleaning
WARNING!DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
Tech Support: 1.800.233.1940
● Scoop● Water Filters
● Exterior
● Bin Door/Top Kit
● Ice Maker/Bin● Water Supply Inlet
● Condenser
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Warm water & clean cloth
Follow these instructions
Clean inlet screen
Inspect. Clean with brush
Inspect. Replace if req’d
● ● ●
8
9
10
11
12
19
132
20
21
22
28
29
AMMONIACleaners
Page 2#51006 | 7.22.2016
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Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
Page 17
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
1
2
3
4
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Page 1#51005 | 7.22.2016
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Top, Left, and Insulation Panels. Remove the Distributor Hose.Remove the Thumbscrew securing Cube Guide B, then remove both Cube Guides B & A.
Remove the Overflow Cap, Overflow Pipe, and Drain Plug. Once water tank has drained, replace and reconnect all the items and panels.
NOTICE! DO NOT cross thread the drain plug or overflow pipe.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Top, Left, and Insulation Panels. Pour 14 fl.oz (414 ml) of Hoshizaki Scale Away into the water tank. Replace the insulation, left and top panels. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Tech Support: 1.800.233.1940
Ice Machine KMS-830MLH
OPEN
Left SideView of
Ice Maker
3min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the top, left, and insulation panels
• Pour .78 fl. oz (23 ml) of chlorine bleach* into the water tank
• Replace the top, left, and insulation panels
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the top, left, and insulation panels
• Remove distribution hose
• Remove thumbscrew from cube guide B
• Remove cube guide B & A
• Remove the overflow cap, overflow pipe, and drain plug
• After the water tank has drained, replace and reconnect all the items
3min
3min.
Page 1#51000 | 7.21.2016
Cleaning & Sanitizing AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!DO NOT leave icemaker unattended when
panels are off
continued on the back…
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Page 18
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
Move the control switch to WASH, replace Front
Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
After 30 minutes, remove Front Panel, then move the control switch to OFF.
Remove the Top, Left, and Insulation Panels. Remove the Distributor Hose.Remove the Thumbscrew securing Cube Guide B, then remove both Cube Guides B & A.
Remove the Overflow Cap, Overflow Pipe, and Drain Plug. Clean all items (See Step 12). Once water tank has drained, replace and reconnect all the items.
In bad water conditions, a more thorough cleaning may be required. Turn off power supply, clean all items in a solution of 5 oz. of Scale Away per gallon of warm water. Rinse and replace the cube guides, float switch, water supply tubes, spray tubes and spray guides. Turn on power supply. Otherwise, continue to step ⓭.
Cleaning Rinse:Turn the cleaning valve to the right until completely horizontal (closed). Move the control switch to ICE,replace Front Panel. After 3 minutes, remove the Front Panel, move switch to OFF.
NOTICE! ICE MACHINE WILL NOT WORK,unless valve is completely closed.
Turn the cleaning valve to the left until completely vertical (open). Move the control switch to WASH,replace the Front Panel. After 5 minutes, remove the Front Panel, switch to OFF.
Remove the Top, Left, and Insulation Panels.Remove the Distributor Hose. Remove the thumbscrew securing Cube Guide B, then remove both Cube Guides B & A.
Remove the Overflow Cap, Overflow Pipe, and Drain Plug. Once water tank has drained, replace and reconnect all the items. Continue to Sanitation – Step ⓱ on front...
Tech Support: 1.800.233.1940
CLOSE
CONTROL PANELICE > 3 minutes > OFF
OPEN
30min.
Page 2#51000 | 7.21.2016
sanitizing continued…
RINSE 1: (Steps 23-26)
• CLOSE cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• OPEN cleaning valve
• Move control switch to WASH,replace the front panel
• After 5 minutes, remove the front panel
• Move control switch to OFF
• Remove the top, left, and insulation panels
• Remove distribution hose
• Remove thumbscrew from cube guide B
• Remove cube guide B & A
• Remove the overflow cap, overflow pipe, and drain plug
• After the water tank has drained, replace and reconnect all the items.
RINSE 2 & 3: (Steps 27-34)
• Repeat 2x (Steps 23–26) for complete ice/food safety
• Clean the dispenser /storage bin liner with a neutral cleaner (dish soap)
• Rinse thoroughly
• CLOSE the cleaning valve
• Move control switch to ICE
• Replace all panels
CONTROL PANELWASH > 5 minutes > OFF
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/support
Type in the model number of your ice machine (including dashes) to
download manuals
OPEN cleaning valve:• To allow cleaning solution flow to
the inside the evaporator• Turn left to open (vertical)
CLOSE cleaning valve:• Must be closed for normal ice
making operation• Turn right to close (horizontal)
NOTICE!IF ICE MAKER IS ON DISPENSER, remember to turn on the dispenser
after cleaning
WARNING!DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
● Scoop● Water Filters
● Exterior
● Bin Door/Top Kit
● Ice Maker/Bin● Water Supply Inlet
● Condenser
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Warm water & clean cloth
Follow these instructions
Clean inlet screen
Inspect. Clean with brush
Inspect. Replace if req’d
● ● ●
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23
142
152
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AMMONIACleaners
Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
Page 19
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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2
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Page 1#51005 | 7.22.2016
Cleaning Prep: Remove the Front Panel, move the control switch to OFF. After 3 min., move the control switch to ICE, then replace the Front Panel.
After 3 min., remove the Front Panel, move the control switch to OFF. This removes the cubes from the evaporator.
Remove all ice from the dispenser unit/ice storage bin. ATTENTION! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the ice.
Cleaning:
Remove the Front Panel, move the service switch to DRAIN. Move control switch to SERVICE. Replace the Front Panel. After 2 minutes, remove the Front Panel, move the control switch to OFF.
Dilute Hoshizaki Scale Away with warm water (see Table below). Remove the Front, Apron, Top, Left, & Left Insulation Panels and pour cleaning solution into the water tank.
KMS-1122MLH(3) Scale Away 27 fl. oz (800 ml) Warm Water 5 gal. (19 l)
Left Side View
Ice Machine KMS-1122MLH(3)
Sanitizing:
Dilute 5.25% chlorine bleach* with warm water (see Table below)
KMS-1122MLH(3) Bleach 2.5 fl. oz (74 ml) Warm Water 5 gal. (19 l)
* Use bleach without additives.
Remove the front, apron, top, left, & left insulation panels
Pour the sanitizing solution into the water tank
Replace all the panels, except the front panel
Move service switch to WASH and control switch to SERVICE, replace the front panel
After 15 minutes, remove front panel
Move service switch to DRAIN, replace the front panel
After 2 minutes, remove front panel
Move control switch to OFF
3 min.
3 min.
Cleaning & Sanitizing
AMMONIA Cleaners
The icemaker must be cleaned & sanitized at least once a year.
ATTENTION! Do not leave icemaker
unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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#51008 | 9.15.2016 Page 1
After 2 min.
Drain Plug
Service Switch
Control Switch
Water Tank
Top
Left Side
Front of icemaker
Page 20
Cleaning Prep:Remove the Front Panel, move the control switch to OFF.After 3 min., move the switch to ICE, then replace the panel.
After 3 min., remove the Front Panel, move the switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. WARNING! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Front Insulation Panel. Remove the Drain Plug. Once the water tank has drained, replace the Drain Plug and Insulation Panel. NOTICE! DO NOT cross thread the drain plug.
Refill water tank by moving the control switch to ICE,replace the Front Panel. After 3 minutes, remove Front Panel, move switch to the OFF position.
Remove the Front Insulation Panels. Pour 43 fl.oz (1,272 ml) of Hoshizaki Scale Away into the water tank. Replace the front insulation panel. Turn the cleaning valve left until completely vertical (open).
NOTICE! AVOID EXCESSIVE FOAMING, wait 1 minute before next step.
Move the control switch to WASH, replace Front Panel.
NOTICE! DO NOT leave the control switch on WASH for extended periods when water tank is empty. It will damage water pump seals.
Ice Machine KMH-2000SWH/3 KMH-2000SRH/3
OPEN
FrontView of
Ice Maker
3min.
30min.
Sanitizing:• Fill the water tank
• CLOSE the cleaning valve
• Move control switch to ICE, replace the front panel
• After 3 minutes, remove the front panel
• Move control switch to OFF
• Remove the front insulation panel
• Pour 5 fl. oz (148 ml) of chlorine bleach* into the water tank
• Replace the front insulation panel
• OPEN the cleaning valve* Use bleach without additives.
Additives cause excessive foaming, and reduces effectiveness of the cleaning.
• Wait 1 minute to avoid excessive foaming
• Move control switch to WASH,replace the front panel
• After 45 minutes, remove the front panel
• Move control switch to OFF
• Remove the frontinsulation panel
• Remove drain plug
• After the water tank has drained, replace drain plug and insulation panel
3min
3min.
Cleaning & Sanitizing
AMMONIACleaners
The ice maker must be cleaned & sanitized at least once a year.
WARNING!
DO NOT leave icemaker unattended when panels are off
continued on the back…
Tech Support: 1.800.233.1940
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Page 1#51005 | 7.22.2016
In bad water conditions, a more thorough cleaning may be required. Move control switch to OFF, then turn off the power supply. Dilute 5 oz. of Scale Away to 1 gallon of warm water. Remove and clean the float switch assembly*, water supply tubes, spray tubes, and spray guides. Rinse thoroughly, then replace in their correct positions. Turn the power supply back on. Otherwise, continue to Step ❽. * Remove retainer rod (take care not to bend excessively) from bottom of the
float switch housing & clean all float parts.
Replace all the Panels, except the Front Panel. Move the service switch to WASH, and the control switch to SERVICE. Replace the Front Panel. After 30 minutes, remove the Front Panel, move the service switch to DRAIN. Replace the Front Panel.
ATTENTION! To prevent damage to the water pump, do not leave the control switch on SERVICE for extended periods when water tank is empty.
Cleaning Rinse: After 2 minutes, remove the Front Panel, move the control switch to ICE. Replace the Front Panel.
After 3 minutes, move the service switch to WASH, and the control switch to SERVICE. Replace the Front Panel.
After 5 minutes, remove the Front Panel, move the service switch to DRAIN. Replace the Front Panel
After 2 minutes, remove the Front Panel, move the control switch to OFF.
Repeat 3x (Steps ❿ thru ⓭) to rinse thoroughly. Continue to Sanitation – Step ⓯ on front...
● Scoop
● Water Filters ● Exterior
● Bin Door/Top Kit
● Icemaker/Bin ● Water Supply Inlet
● Condenser
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Warm water & clean cloth
Follow these instructions
Clean inlet screen
Inspect. Clean with brush
Inspect. Replace if req’d
● ● ●
Tech Support: 1.800.233.1940 Page 2 #51008 | 9.15.2016
sanitizing continued…
RINSE 1: (Steps 20-22)
Move control switch to ICE, replace front panel
After 3 minutes, remove the front panel
Move service switch to WASH and control switch to SERVICE, replace the front panel
After 5 minutes, remove the front panel
Move service switch to DRAIN, replace the front panel
After 2 minutes, remove the front panel
Move control switch to OFF, replace the front panel
RINSE 2:
Repeat RINSE 1 (Steps 20–22) for complete ice/food safety
Clean the dispenser unit / ice storage bin liner with a neutral cleaner (dish soap)
Rinse thoroughly
Move control switch to ICE, replace front panel
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/manuals
Type in the model number of your icemaker (including dashes) to
download manuals
ATTENTION! DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
8
9
10
11
12
AMMONIA Cleaners
20
21
22
23
25
24
Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
7
After 30 min.
13
14
After 2 min.
After 3 min.
After 5 min.
After 2 min.
Rep
eat 3
x
ATTENTION! IF ICEMAKER IS ON DISPENSER, remember to turn on the dispenser
after cleaning
Page 21
Using a nylon scouring pad, nylon brushes, and cleaning solution scrub the Storage Bin, Bin Top†, Agitator, Drip Ring, Grille, Spouts A & B, Ice Chute, and Drain Pan. † Be sure to keep the microswitch mounted on the Bin Top dry.
Remove the clamp (if installed in Step ❺) from the Reservoir hose. Rinse all parts thoroughly with clean water before reassembling the Drip Ring, Agitator, Bin Top, and Front & Top Panels. Move the control switch to ICE. Plug the icemaker into the electrical outlet. Move the power switch to ON. Make ice using the cleaning solution until it stops, dispose of ice. Move the power switch to OFF. ATTENTION! Icemaker might make noise/squealing when first started due to scale being removed from auger/evaporator. This is normal in bad water conditions and will subside after 20 min.
Cleaning Rinse: Move the control switch to DRAIN, and the power switch to ON. Allow the icemaker to drain completely.
Move the power switch to OFF. Unplug the icemaker from the electrical outlet. Remove the Front Panel, Top Panel, and Bin Top.
Pour clean, warm water into the ice Storage Bin and melt any remaining ice. Remove Agitator and Drip Ring. Rinse the inside of the Storage Bin, the Agitator, and Drip Ring thoroughly with clean water.
Pour clean, warm water over the Extruding Head until the Evaporator Assembly and the Reservoir are full and the water overflows into the Drain Pan.
Plug the icemaker into the electrical outlet, then move the power switch to ON. Allow the icemaker to drain completely.
Move the power switch to OFF, then unplug the icemaker from the electrical outlet. Continue to Sanitation – Step ⓯ on front...
● Air Filter ● Water Filters
● Exterior
● Pan/Gear Drain
● Icemaker/Dispenser ● Water Supply Inlet
● Extruding Head
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Clear w/ warm water + brush
Follow these instructions Clean inlet screen/valves Inspect seal bolts/ bearing wear. Tighten or replace Inspect. Replace if req’d
● ● ●
Tech Support: 1.800.233.1940 Page 2 #51050 | 10.06.2016
sanitizing continued…
Remove the front, top panels, and bin top
Pour clean, warm water into the ice storage bin to melt ice
Plug the icemaker into the electrical outlet
Move control switch to DRAIN
Move power switch to ON
Allow to drain completely
Move power switch to OFF
Unplug the icemaker
SANITIZE 2:
Repeat Steps 15–23 for complete ice/food safety
Move the control switch to ICE
Replace the front, top panels, and bin top
Open the water supply line shut-off valve, to supply water back to the icemaker
Plug in the icemaker
Move the power switch to ON
Run icemaker for 30 minutes
Move the power switch to OFF
Unplug the icemaker
Remove the front, top panels, bin top, agitator, and drip ring
Wipe down the ice storage bin, bin top, agitator, drip ring, and drain pan with a clean cloth
Move the control switch to ICE
Reassemble all items, replace all panels, and filter/louver
Plug in the icemaker
Move power switch to ON
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/manuals
Type in the model number of your icemaker (including dashes) to
download manuals
ATTENTION! DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
6
8
9
10
11
12
AMMONIA Cleaners
21
22
23
25
24
Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
7
13
14
Allow to Drain
Remove Front, Top Panels, and Bin Top
Allow to Drain
ATTENTION! ENSURE ALL COMPONENTS, FASTENERS & THUMBSCREWS ARE SECURELY IN PLACE: Make sure that none fall into the ice storage bin
Make ice with solution until machine stops
Wait 1 min.
Unplug
Plug In
Unplug
Plug In
26
27
28
29
30
SCRUB
RINSE
Cleaning Prep: Close the water supply line shut-off valve and dispense all the ice from the storage bin.
Move the power switch to OFF. Remove the Louver & Air Filter. Move the control switch to DRAIN.
Move the power switch to ON. Allow the icemaker to drain completely. Move the power switch to OFF.
ATTENTION! WAIT 1 MINUTE AFTER POWERING OFF, to allow control board to de-energize. Otherwise there will be a long delay before ICE or DRAIN will activate.
Cleaning:
Unplug the icemaker from the electrical outlet. Dilute Hoshizaki Scale Away with warm water (see Table below). Remove the Front Panel*, Top Panel, Bin Top, Agitator, Drip Ring, Grille, and Spouts A & B**. Pour cleaning solution over the Extruding Head until the Evaporator Assembly and the Reservoir are full and the solution overflows into the Drain Pan. Allow to soak for 10 minutes. *Push-button models: Take care in disconnecting the button connector. **Use a 15mm socket with an extension to easily remove recessed thumb screws.
In bad water conditions, a more thorough soaking may be required. Follow Step ❹, then place a clamp on the Reservoir hose that will block the flow to the evaporator assembly. Pour additional cleaning solution over the Extruding Head until the Evaporator Assembly is full. Allow to soak. Otherwise, continue to Step ❻.
DCM-270BAH(-OS) Scale Away 6 fl. oz (177 ml) Warm Water 1 gal. (3.8 l)
Reservoir Hose
Control Switch
Power Switch
Left Side View
Ice Machine DCM-270BAH(-OS)
Sanitizing:
Dilute 5.25% chlorine bleach‡ with warm water (see Table below)
DCM-270BAH(-OS) Bleach 1.5 fl. oz (44 ml) Warm Water 3 gal. (11.4 l)
‡ Use bleach without additives.
Pour the sanitizing solution over the extruding head until solution starts to overflow into the drain pan
Allow to soak for 10 minutes
Scrub all items with a nylon scouring pan, brushes, and sanitizing solution
Rinse all items thoroughly with clean water
Move control switch to ICE, replace the front panel
Reassemble drip ring, agitator, bin top, grille, spouts A & B, and replace panels
Plug in the icemaker
Move the power switch to ON
Make ice with the solution until it stops, dispose of ice
Move the power switch to OFF
Unplug the icemaker
Allow to
drain
Cleaning & Sanitizing
AMMONIA Cleaners
The icemaker/dispenser must be cleaned & sanitized at least twice a year.
continued on the back…
ATTENTION! Do not leave icemaker
unattended when panels are off
Tech Support: 1.800.233.1940
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#51050 | 10.06.2016 Page 1
Top
Right Side
Front of icemaker
(-OS) models
If switch is left on DRAIN for more than 10 min., a 2-beep alarm will sound every 5 seconds.
Wait 1 min.
Unplug
To Icemaker Or Water Filter
SHUT OFF REMOVE ICE
CLEAN
Storage Bin
Page 22
Using a nylon scouring pad, nylon brushes, and cleaning solution scrub the Storage Bin, Bin Top†, Agitator, Drip Ring, Grille, Spouts A & B, Ice Chute, and Drain Pan. † Be sure to keep the microswitch mounted on the Bin Top dry.
Remove the clamp (if installed in Step ❺) from the Reservoir hose. Rinse all parts thoroughly with clean water before reassembling the Drip Ring, Agitator, Bin Top, and Front & Top Panels. Move the control switch to ICE. Plug the icemaker into the electrical outlet. Move the power switch to ON. Make ice using the cleaning solution until it stops, dispose of ice. Move the power switch to OFF. ATTENTION! Icemaker might make noise/squealing when first started due to scale being removed from auger/evaporator. This is normal in bad water conditions and will subside after 20 min.
Cleaning Rinse: Move the control switch to DRAIN, and the power switch to ON. Allow the icemaker to drain completely.
Move the power switch to OFF. Unplug the icemaker from the electrical outlet. Remove the Front Panel, Top Panel, and Bin Top.
Pour clean, warm water into the ice Storage Bin and melt any remaining ice. Remove Agitator and Drip Ring. Rinse the inside of the Storage Bin, the Agitator, and Drip Ring thoroughly with clean water.
Pour clean, warm water over the Extruding Head until the Evaporator Assembly and the Reservoir are full and the water overflows into the Drain Pan.
Plug the icemaker into the electrical outlet, then move the power switch to ON. Allow the icemaker to drain completely.
Move the power switch to OFF, then unplug the icemaker from the electrical outlet. Continue to Sanitation – Step ⓯ on front...
● Air Filter ● Water Filters
● Exterior
● Pan/Gear Drain
● Icemaker/Dispenser ● Water Supply Inlet
● Extruding Head
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Clear w/ warm water + brush
Follow these instructions Clean inlet screen/valves Inspect seal bolts/ bearing wear. Tighten or replace Inspect. Replace if req’d
● ● ●
Tech Support: 1.800.233.1940 Page 2 #51050 | 10.06.2016
sanitizing continued…
Remove the front, top panels, and bin top
Pour clean, warm water into the ice storage bin to melt ice
Plug the icemaker into the electrical outlet
Move control switch to DRAIN
Move power switch to ON
Allow to drain completely
Move power switch to OFF
Unplug the icemaker
SANITIZE 2:
Repeat Steps 15–23 for complete ice/food safety
Move the control switch to ICE
Replace the front, top panels, and bin top
Open the water supply line shut-off valve, to supply water back to the icemaker
Plug in the icemaker
Move the power switch to ON
Run icemaker for 30 minutes
Move the power switch to OFF
Unplug the icemaker
Remove the front, top panels, bin top, agitator, and drip ring
Wipe down the ice storage bin, bin top, agitator, drip ring, and drain pan with a clean cloth
Move the control switch to ICE
Reassemble all items, replace all panels, and filter/louver
Plug in the icemaker
Move power switch to ON
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/manuals
Type in the model number of your icemaker (including dashes) to
download manuals
ATTENTION! DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
6
8
9
10
11
12
AMMONIA Cleaners
21
22
23
25
24
Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
7
13
14
Allow to Drain
Remove Front, Top Panels, and Bin Top
Allow to Drain
ATTENTION! ENSURE ALL COMPONENTS, FASTENERS & THUMBSCREWS ARE SECURELY IN PLACE: Make sure that none fall into the ice storage bin
Make ice with solution until machine stops
Wait 1 min.
Unplug
Plug In
Unplug
Plug In
26
27
28
29
30
SCRUB
RINSE
Using a nylon scouring pad, nylon brushes, and cleaning solution scrub the Storage Bin, Bin Top†, Agitator, Drip Ring, Grille, Spouts A & B, Ice Chute, and Drain Pan. † Be sure to keep the microswitch mounted on the Bin Top dry.
Remove the clamp (if installed in Step ❺) from the Reservoir hose. Rinse all parts thoroughly with clean water before reassembling the Drip Ring, Agitator, Bin Top, and Front & Top Panels. Move the control switch to ICE. Plug the icemaker into the electrical outlet. Move the power switch to ON. Make ice using the cleaning solution until it stops, dispose of ice. Move the power switch to OFF. ATTENTION! Icemaker might make noise/squealing when first started due to scale being removed from auger/evaporator. This is normal in bad water conditions and will subside after 20 min.
Cleaning Rinse: Move the control switch to DRAIN, and the power switch to ON. Allow the icemaker to drain completely.
Move the power switch to OFF. Unplug the icemaker from the electrical outlet. Remove the Front Panel, Top Panel, and Bin Top.
Pour clean, warm water into the ice Storage Bin and melt any remaining ice. Remove Agitator and Drip Ring. Rinse the inside of the Storage Bin, the Agitator, and Drip Ring thoroughly with clean water.
Pour clean, warm water over the Extruding Head until the Evaporator Assembly and the Reservoir are full and the water overflows into the Drain Pan.
Plug the icemaker into the electrical outlet, then move the power switch to ON. Allow the icemaker to drain completely.
Move the power switch to OFF, then unplug the icemaker from the electrical outlet. Continue to Sanitation – Step ⓯ on front...
● Air Filter ● Water Filters
● Exterior
● Pan/Gear Drain
● Icemaker/Dispenser ● Water Supply Inlet
● Extruding Head
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Clear w/ warm water + brush
Follow these instructions Clean inlet screen/valves Inspect seal bolts/ bearing wear. Tighten or replace Inspect. Replace if req’d
● ● ●
Tech Support: 1.800.233.1940 Page 2 #51050 | 10.06.2016
sanitizing continued…
Remove the front, top panels, and bin top
Pour clean, warm water into the ice storage bin to melt ice
Plug the icemaker into the electrical outlet
Move control switch to DRAIN
Move power switch to ON
Allow to drain completely
Move power switch to OFF
Unplug the icemaker
SANITIZE 2:
Repeat Steps 15–23 for complete ice/food safety
Move the control switch to ICE
Replace the front, top panels, and bin top
Open the water supply line shut-off valve, to supply water back to the icemaker
Plug in the icemaker
Move the power switch to ON
Run icemaker for 30 minutes
Move the power switch to OFF
Unplug the icemaker
Remove the front, top panels, bin top, agitator, and drip ring
Wipe down the ice storage bin, bin top, agitator, drip ring, and drain pan with a clean cloth
Move the control switch to ICE
Reassemble all items, replace all panels, and filter/louver
Plug in the icemaker
Move power switch to ON
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/manuals
Type in the model number of your icemaker (including dashes) to
download manuals
ATTENTION! DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
6
8
9
10
11
12
AMMONIA Cleaners
21
22
23
25
24
Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
7
13
14
Allow to Drain
Remove Front, Top Panels, and Bin Top
Allow to Drain
ATTENTION! ENSURE ALL COMPONENTS, FASTENERS & THUMBSCREWS ARE SECURELY IN PLACE: Make sure that none fall into the ice storage bin
Make ice with solution until machine stops
Wait 1 min.
Unplug
Plug In
Unplug
Plug In
26
27
28
29
30
SCRUB
RINSE
Page 23
Using a nylon scouring pad, nylon brushes, and cleaning solution scrub the Storage Bin, Bin Top†, Agitator, Drip Ring, Grille, Spouts A & B, Ice Chute, and Drain Pan. † Be sure to keep the microswitch mounted on the Bin Top dry.
Remove the clamp (if installed in Step ❺) from the Reservoir hose. Rinse all parts thoroughly with clean water before reassembling the Drip Ring, Agitator, Bin Top, and Front & Top Panels. Move the control switch to ICE. Plug the icemaker into the electrical outlet. Move the power switch to ON. Make ice using the cleaning solution until it stops, dispose of ice. Move the power switch to OFF. ATTENTION! Icemaker might make noise/squealing when first started due to scale being removed from auger/evaporator. This is normal in bad water conditions and will subside after 20 min.
Cleaning Rinse: Move the control switch to DRAIN, and the power switch to ON. Allow the icemaker to drain completely.
Move the power switch to OFF. Unplug the icemaker from the electrical outlet. Remove the Front Panel, Top Panel, and Bin Top.
Pour clean, warm water into the ice Storage Bin and melt any remaining ice. Remove Agitator and Drip Ring. Rinse the inside of the Storage Bin, the Agitator, and Drip Ring thoroughly with clean water.
Pour clean, warm water over the Extruding Head until the Evaporator Assembly and the Reservoir are full and the water overflows into the Drain Pan.
Plug the icemaker into the electrical outlet, then move the power switch to ON. Allow the icemaker to drain completely.
Move the power switch to OFF, then unplug the icemaker from the electrical outlet. Continue to Sanitation – Step ⓯ on front...
● Air Filter ● Water Filters
● Exterior
● Pan/Gear Drain
● Icemaker/Dispenser ● Water Supply Inlet
● Extruding Head
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Clear w/ warm water + brush
Follow these instructions Clean inlet screen/valves Inspect seal bolts/ bearing wear. Tighten or replace Inspect. Replace if req’d
● ● ●
Tech Support: 1.800.233.1940 Page 2 #51050 | 10.06.2016
sanitizing continued…
Remove the front, top panels, and bin top
Pour clean, warm water into the ice storage bin to melt ice
Plug the icemaker into the electrical outlet
Move control switch to DRAIN
Move power switch to ON
Allow to drain completely
Move power switch to OFF
Unplug the icemaker
SANITIZE 2:
Repeat Steps 15–23 for complete ice/food safety
Move the control switch to ICE
Replace the front, top panels, and bin top
Open the water supply line shut-off valve, to supply water back to the icemaker
Plug in the icemaker
Move the power switch to ON
Run icemaker for 30 minutes
Move the power switch to OFF
Unplug the icemaker
Remove the front, top panels, bin top, agitator, and drip ring
Wipe down the ice storage bin, bin top, agitator, drip ring, and drain pan with a clean cloth
Move the control switch to ICE
Reassemble all items, replace all panels, and filter/louver
Plug in the icemaker
Move power switch to ON
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/manuals
Type in the model number of your icemaker (including dashes) to
download manuals
ATTENTION! DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
6
8
9
10
11
12
AMMONIA Cleaners
21
22
23
25
24
Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
7
13
14
Allow to Drain
Remove Front, Top Panels, and Bin Top
Allow to Drain
ATTENTION! ENSURE ALL COMPONENTS, FASTENERS & THUMBSCREWS ARE SECURELY IN PLACE: Make sure that none fall into the ice storage bin
Make ice with solution until machine stops
Wait 1 min.
Unplug
Plug In
Unplug
Plug In
26
27
28
29
30
SCRUB
RINSE
Cleaning Prep: Close the water supply line shut-off valve, move the dispense mode switch to CONTINUOUS and dispense all the ice from the storage bin.
Move the control switch to DRAIN. Allow the icemaker to drain for 5 minutes. Move the control switch to OFF. If the unit is running, there will be a 2.5 minute delay before the drain valve will open.
Remove the Front Panel* and Top Panel. Move the power switch to OFF. *Push-button models: Take care in disconnecting the button connector.
Cleaning:
Dilute Hoshizaki Scale Away with warm water (see Table below). Remove the Storage Bin Cover**, Spout B, then Spout A. Pour cleaning solution into the Extruding Head until the Evaporator Assembly and the Reservoir are full and the solution overflows into the Drain Pan. Replace Spout A & B, and the Storage Bin Cover. Allow the icemaker to soak for 10 minutes. **Use a 15mm socket to easily remove thumb screws.
In bad water conditions, a more thorough cleaning may be required. Remove the Float Switch from the Reservoir cover. Clean the Float Switch with the solution, rinse thoroughly with clean water, and replace it back in the cover. In addition to following Step ❹, place a clamp on the Reservoir hose that will block the flow to the evaporator assembly. Pour additional cleaning solution over the Extruding Head until the Evaporator Assembly is full. Allow to soak, remove the clamp before operation. Otherwise, continue to Step ❻.
DCM-300, DCM-500 Scale Away 9.6 fl. oz (0.29 l) Warm Water 1.6 gal. (6.0 l)
Power Switch
Control Switch
Ice Machine DCM-300BAH(-OS) DCM-500BAH(-OS) DCM-500BWH(-OS)
Sanitizing: • Dilute 5.25% chlorine
bleach‡ with warm water (see Table below)
DCM-300, DCM-500 Bleach 0.82 fl. oz (25 ml) Warm Water 1.6 gal. (6.0 l)
‡ Use bleach without additives.
• Remove the front and top
panels
• Move the power switch to OFF
• Remove the storage bin cover, spout B, then spout A
• Pour the sanitizing solution over the extruding head until solution starts to overflow into the drain pan
• Clean, rinse, and replace spout A, spout B, and the storage bin cover
• Allow the icemaker to soak for 10 minutes
• Move power switch to ON, replace the panels
• Move the control switch to ICE
• Make ice with the solution until it stops, dispose of ice
• Move the control switch to DRAIN
• Allow the icemaker to drain for 5 minutes
Cleaning & Sanitizing
AMMONIA Cleaners
The icemaker/dispenser must be cleaned & sanitized at least twice a year.
ATTENTION! Do not leave icemaker
unattended when panels are off
Tech Support: 1.800.233.1940
1
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#51051 | 09.20.2017 Page 1
Top
Right Side
Front of icemaker
Button models
To Icemaker Or Water Filter
SHUT OFF REMOVE ICE
CLEAN
Dispense Mode Switch Safety Switch
Evaporator Assembly
Wait 5 min.
continued on the back…
Pour Solution into Extruding Head
17
Page 24
Using a nylon scouring pad, nylon brushes, and cleaning solution scrub the Storage Bin, Bin Top†, Agitator, Drip Ring, Grille, Spouts A & B, Ice Chute, and Drain Pan. † Be sure to keep the microswitch mounted on the Bin Top dry.
Remove the clamp (if installed in Step ❺) from the Reservoir hose. Rinse all parts thoroughly with clean water before reassembling the Drip Ring, Agitator, Bin Top, and Front & Top Panels. Move the control switch to ICE. Plug the icemaker into the electrical outlet. Move the power switch to ON. Make ice using the cleaning solution until it stops, dispose of ice. Move the power switch to OFF. ATTENTION! Icemaker might make noise/squealing when first started due to scale being removed from auger/evaporator. This is normal in bad water conditions and will subside after 20 min.
Cleaning Rinse: Move the control switch to DRAIN, and the power switch to ON. Allow the icemaker to drain completely.
Move the power switch to OFF. Unplug the icemaker from the electrical outlet. Remove the Front Panel, Top Panel, and Bin Top.
Pour clean, warm water into the ice Storage Bin and melt any remaining ice. Remove Agitator and Drip Ring. Rinse the inside of the Storage Bin, the Agitator, and Drip Ring thoroughly with clean water.
Pour clean, warm water over the Extruding Head until the Evaporator Assembly and the Reservoir are full and the water overflows into the Drain Pan.
Plug the icemaker into the electrical outlet, then move the power switch to ON. Allow the icemaker to drain completely.
Move the power switch to OFF, then unplug the icemaker from the electrical outlet. Continue to Sanitation – Step ⓯ on front...
● Air Filter ● Water Filters
● Exterior
● Pan/Gear Drain
● Icemaker/Dispenser ● Water Supply Inlet
● Extruding Head
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Clear w/ warm water + brush
Follow these instructions Clean inlet screen/valves Inspect seal bolts/ bearing wear. Tighten or replace Inspect. Replace if req’d
● ● ●
Tech Support: 1.800.233.1940 Page 2 #51050 | 10.06.2016
sanitizing continued…
Remove the front, top panels, and bin top
Pour clean, warm water into the ice storage bin to melt ice
Plug the icemaker into the electrical outlet
Move control switch to DRAIN
Move power switch to ON
Allow to drain completely
Move power switch to OFF
Unplug the icemaker
SANITIZE 2:
Repeat Steps 15–23 for complete ice/food safety
Move the control switch to ICE
Replace the front, top panels, and bin top
Open the water supply line shut-off valve, to supply water back to the icemaker
Plug in the icemaker
Move the power switch to ON
Run icemaker for 30 minutes
Move the power switch to OFF
Unplug the icemaker
Remove the front, top panels, bin top, agitator, and drip ring
Wipe down the ice storage bin, bin top, agitator, drip ring, and drain pan with a clean cloth
Move the control switch to ICE
Reassemble all items, replace all panels, and filter/louver
Plug in the icemaker
Move power switch to ON
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/manuals
Type in the model number of your icemaker (including dashes) to
download manuals
ATTENTION! DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
6
8
9
10
11
12
AMMONIA Cleaners
21
22
23
25
24
Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
7
13
14
Allow to Drain
Remove Front, Top Panels, and Bin Top
Allow to Drain
ATTENTION! ENSURE ALL COMPONENTS, FASTENERS & THUMBSCREWS ARE SECURELY IN PLACE: Make sure that none fall into the ice storage bin
Make ice with solution until machine stops
Wait 1 min.
Unplug
Plug In
Unplug
Plug In
26
27
28
29
30
SCRUB
RINSE
Move the power switch to ON. Replace the Top Panel and Front Panel†. Move the control switch to ICE. Make ice using the cleaning solution until it stops. † This unit will not run if the safety switch is not engaged.
Move the control switch to DRAIN. Allow the icemaker to drain for 5 minutes. Open the water supply line shut-off valve to supply water to the icemaker. Move the control switch to ICE. After the gear motor starts, move the control switch to DRAIN. Allow the icemaker to drain for 5 minutes.
Move the control switch to OFF.
Close the icemaker water supply line shut-off valve.
Dilute Hoshizaki Scale Away with warm water (see Table). Move the control switch to OFF. Remove the Front Panel and Top Panel, move the power switch to OFF.
Remove the Storage Bin Cover**, Bin Control Assembly (snap pin, shaft, and actuator), Spout B, Spout A, Spout Gaskets, Spout Cover, Ice Dispensing Spout**, and then the Water Dispensing Nozzle. Place in bin with cleaning solution.
Remove Motor Bracket Thumbscrews** first from the vertical plane and then from horizontal plane. One hand should hold the agitator or dispensing auger, while the other hand pulls the corresponding Agitating Motor or Dispensing Motor out the front of the icemaker. Now remove the Agitator and Dispensing Auger from the ice storage bin and place them in the bin with cleaning solution. **Use a 15mm socket to easily remove thumb screws.
Soak the parts removed in Steps 23 – 24 (except the motors) in cleaning solution for 15 minutes.
Wipe the exterior of optical-sensors or push buttons with the cleaning solution and then a clean damp cloth. Wipe the ice shutter (located above the ice dispensing spout) thoroughly with a clean cloth.
● Air Filter ● Water Filters
● Exterior
● Pan/Gear Drain
● Icemaker/Dispenser ● Water Supply Inlet
● Extruding Head
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Dish soap & damp cloth
Clear w/ warm water + brush
Follow these instructions Clean inlet screen/valves Inspect seal bolts/ bearing wear. Tighten or replace Inspect. Replace if req’d
● ● ●
Tech Support: 1.800.233.1940 Page 2 #51051 | 09.20.2017
sanitizing continued…
• Move control switch to ICE
• Open the icemaker water supply line shut-off valve
• After the gear motor starts, move control switch to DRAIN
• Allow the icemaker to drain for 5 minutes
• Move control switch to ICE
• Allow the icemaker to run for 30 minutes, then clean and sanitize the dispensing components – Step
DOWNLOAD COMPLETE INSTRUCTION MANUAL:
hoshizakiamerica.com/manuals
Type in the model number of your icemaker (including dashes) to
download manuals
ATTENTION! DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
6
8
9
10 AMMONIA Cleaners
18
19
20
21
21
Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
7
Make ice with
solution until
machine stops
29
30
Wait 5 min.
To Icemaker Or Water Filter
OPEN
Listen for Gear Motor
to Start
To Icemaker Or Water Filter
SHUT OFF
Clean Dispenser Components:
22
23
24
DCM-300, DCM-500 Scale Away 9.6 fl. oz (0.29 l) Warm Water 1.6 gal. (6.0 l)
Motor Bracket Thumbscrews
Agitating Motor
Sanitize Dispenser Components:
• Dilute 5.25% chlorine bleach‡ with warm water and place it in another bin (see Table below)
DCM-300, DCM-500 Bleach 0.82 fl. oz (25 ml) Warm Water 1.6 gal. (6.0 l)
‡ Use bleach without additives.
• Soak the parts removed in Steps 23–24 (except the motors) in sanitizing solution for 15 minutes. Rinse all the parts thoroughly with clean water
• Reassemble and replace all parts removed in Steps 23-24 (except storage bin cover)
• Pour warm water into the storage bin to melt any remaining ice
• Clean the storage bin liner and cover with dish soap and a damp cloth. Rinse thoroughly with clean water
• Replace the storage bin cover
• Move the power switch to ON, then replace top and front panels.
• Move control switch to ICE, to start the automatic icemaking process
• Set dispense mode switch to preference (portion or continuous)
Dispensing Motor
Ice Shutter
Continue to Sanitation – Step on front… 11
25
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27
28
29
30
31
32
33
Continue to Sanitation – Step to right… 27
The icemaker might make a noise/squealing when first started due to scale removal from
auger/evaporator. This is normal in bad water conditions and will subside after 20 minutes.
Page 25
Cleaning Prep: Close the icemaker water supply line shut-off valve.
Remove the Front Panel, move the control switch to DRAIN. Make sure the power switch is ON. Replace the Front Panel.
Allow the water system to drain completely. Remove the Front and Top Panels, move the power switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. ATTENTION! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Spout-to-Chute Strap (includes Drip Guide on F-1501 and larger), then remove the Spout.
Dilute Hoshizaki Scale Away with warm water (see Table).
Pour the cleaning solution over the Extruding Head until the Evaporator Assembly and Reservoir are full, and the solution runs out through the Overflow Hose.
Replace the Spout, Spout-to-Chute Strap, and Drip Guide (if applicable) in their correct positions. Allow the icemaker to soak for 10 minutes.
Cleaning Solution Scale Away 9.6 fl. oz (0.29 l) Warm Water 1.6 gal. (6.0 l)
Ice Machine F-450MAJ(-C) FD-650MAH-C, MWH-C, MRH-C F-801MAJ(-C), MWJ(-C) F-1002MAJ(-C), MWJ(-C), MRJ(-C), MLJ FD-1002MAJ-C, MRJ-C F-1501MAJ(-C), MWJ(-C), MRJ(-C) F-2001MWJ, MRJ/3(-C), MLJ
Sanitizing: • Dilute 5.25% chlorine
bleach‡ with warm water (see Table below)
Sanitizing Solution Scale Away 9.6 fl. oz (0.29 l) Warm Water 1.6 gal. (6.0 l)
‡ Use bleach without additives.
• Remove the front and top panels
• Move the power switch to OFF
• Remove the spout-to-chute strap (includes drip guide on F-1501 and larger)
• Remove the spout
• Pour the sanitizing solution over the extruding head until the evaporator assembly and reservoir are full, and the solution runs out the overflow hose
• Replace the spout, spout-to-chute strap, and drip guide (if applicable) in their correct positions.
• Allow the icemaker to sit for 10 minutes before operation
• Move the control switch to ICE
• Move the power switch to ON
• Replace the panels in their correct positions
• Make ice using the solution until the icemaker stops making ice
Cleaning & Sanitizing
AMMONIA Cleaners
The icemaker and dispenser must be cleaned & sanitized at least twice a year.
ATTENTION! DO NOT leave icemaker
unattended when panels are off
Tech Support: 1.800.233.1940
1
2
3
5
15
16
16
6
Page 1 #51055 | 10.26.2017
To Icemaker Or Water Filter
SHUT OFF
4
Top
Right Side
Front of icemaker
Control Switch
Power Switch
Pour Solution into Extruding Head
17
continued on the back…
17
18
Top Panel Left Side Panel
Right Side Panel
Front Panel
Cleaning Prep: Close the icemaker water supply line shut-off valve.
Remove the Front Panel, move the control switch to DRAIN. Make sure the power switch is ON. Replace the Front Panel.
Allow the water system to drain completely. Remove the Front and Top Panels, move the power switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. ATTENTION! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Spout-to-Chute Strap (includes Drip Guide on F-1501 and larger), then remove the Spout.
Dilute Hoshizaki Scale Away with warm water (see Table).
Pour the cleaning solution over the Extruding Head until the Evaporator Assembly and Reservoir are full, and the solution runs out through the Overflow Hose.
Replace the Spout, Spout-to-Chute Strap, and Drip Guide (if applicable) in their correct positions. Allow the icemaker to soak for 10 minutes.
Cleaning Solution Scale Away 9.6 fl. oz (0.29 l) Warm Water 1.6 gal. (6.0 l)
Ice Machine F-450MAJ(-C) FD-650MAH-C, MWH-C, MRH-C F-801MAJ(-C), MWJ(-C) F-1002MAJ(-C), MWJ(-C), MRJ(-C), MLJ FD-1002MAJ-C, MRJ-C F-1501MAJ(-C), MWJ(-C), MRJ(-C) F-2001MWJ, MRJ/3(-C), MLJ
Sanitizing: • Dilute 5.25% chlorine
bleach‡ with warm water (see Table below)
Sanitizing Solution Scale Away 9.6 fl. oz (0.29 l) Warm Water 1.6 gal. (6.0 l)
‡ Use bleach without additives.
• Remove the front and top panels
• Move the power switch to OFF
• Remove the spout-to-chute strap (includes drip guide on F-1501 and larger)
• Remove the spout
• Pour the sanitizing solution over the extruding head until the evaporator assembly and reservoir are full, and the solution runs out the overflow hose
• Replace the spout, spout-to-chute strap, and drip guide (if applicable) in their correct positions.
• Allow the icemaker to sit for 10 minutes before operation
• Move the control switch to ICE
• Move the power switch to ON
• Replace the panels in their correct positions
• Make ice using the solution until the icemaker stops making ice
Cleaning & Sanitizing
AMMONIA Cleaners
The icemaker and dispenser must be cleaned & sanitized at least twice a year.
ATTENTION! DO NOT leave icemaker
unattended when panels are off
Tech Support: 1.800.233.1940
1
2
3
5
15
16
16
6
Page 1 #51055 | 10.26.2017
To Icemaker Or Water Filter
SHUT OFF
4
Top
Right Side
Front of icemaker
Control Switch
Power Switch
Pour Solution into Extruding Head
17
continued on the back…
17
18
Top Panel Left Side Panel
Right Side Panel
Front Panel
Page 26
Cleaning Prep: Close the icemaker water supply line shut-off valve.
Remove the Front Panel, move the control switch to DRAIN. Make sure the power switch is ON. Replace the Front Panel.
Allow the water system to drain completely. Remove the Front and Top Panels, move the power switch to OFF.
Remove all ice from the ice storage bin and/or dispenser. ATTENTION! IF ON DISPENSER, turn off the dispenser power supply after dispensing all the leftover ice.
Cleaning:
Remove the Spout-to-Chute Strap (includes Drip Guide on F-1501 and larger), then remove the Spout.
Dilute Hoshizaki Scale Away with warm water (see Table).
Pour the cleaning solution over the Extruding Head until the Evaporator Assembly and Reservoir are full, and the solution runs out through the Overflow Hose.
Replace the Spout, Spout-to-Chute Strap, and Drip Guide (if applicable) in their correct positions. Allow the icemaker to soak for 10 minutes.
Cleaning Solution Scale Away 9.6 fl. oz (0.29 l) Warm Water 1.6 gal. (6.0 l)
Ice Machine F-450MAJ(-C) FD-650MAH-C, MWH-C, MRH-C F-801MAJ(-C), MWJ(-C) F-1002MAJ(-C), MWJ(-C), MRJ(-C), MLJ FD-1002MAJ-C, MRJ-C F-1501MAJ(-C), MWJ(-C), MRJ(-C) F-2001MWJ, MRJ/3(-C), MLJ
Sanitizing: • Dilute 5.25% chlorine
bleach‡ with warm water (see Table below)
Sanitizing Solution Scale Away 9.6 fl. oz (0.29 l) Warm Water 1.6 gal. (6.0 l)
‡ Use bleach without additives.
• Remove the front and top panels
• Move the power switch to OFF
• Remove the spout-to-chute strap (includes drip guide on F-1501 and larger)
• Remove the spout
• Pour the sanitizing solution over the extruding head until the evaporator assembly and reservoir are full, and the solution runs out the overflow hose
• Replace the spout, spout-to-chute strap, and drip guide (if applicable) in their correct positions.
• Allow the icemaker to sit for 10 minutes before operation
• Move the control switch to ICE
• Move the power switch to ON
• Replace the panels in their correct positions
• Make ice using the solution until the icemaker stops making ice
Cleaning & Sanitizing
AMMONIA Cleaners
The icemaker and dispenser must be cleaned & sanitized at least twice a year.
ATTENTION! DO NOT leave icemaker
unattended when panels are off
Tech Support: 1.800.233.1940
1
2
3
5
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6
Page 1 #51055 | 10.26.2017
To Icemaker Or Water Filter
SHUT OFF
4
Top
Right Side
Front of icemaker
Control Switch
Power Switch
Pour Solution into Extruding Head
17
continued on the back…
17
18
Top Panel Left Side Panel
Right Side Panel
Front Panel
In bad water conditions, a more thorough soaking may be required. Remove the Left Side Panel and remove the Float Switch from the Reservoir cover. Clean the Float Switch with the solution, rinse thoroughly with clean water, and replace it back in the cover. Follow Step ❻, then place a clamp on the Reservoir Hose that will block the flow to the Evaporator Assembly. Pour additional cleaning solution over the Extruding Head until the Evaporator Assembly is full.
Allow to soak for 10 minutes, remove the clamp before operation.
Otherwise, continue to Step ❽.
Wipe down the Infrared Sensor Lens, (located on the bottom of the icemaker). Rinse the lens with a clean, damp cloth.
Move the control switch to ICE, then move the power switch to ON. Replace the panels in their correct positions. Make ice using the cleaning solution until it stops.
Remove the Front Panel. Move the control switch to DRAIN, then replace the Front Panel. Allow the icemaker to drain completely.
Remove the Front Panel. Move the power switch to OFF. Open the water supply line shut-off valve to supply water to the icemaker.
Move the control switch to ICE and the power switch to ON. Allow the icemaker to fill the reservoir with water.
After the gear motor starts, move the control switch to DRAIN. Replace the Front Panel. Allow the icemaker to drain completely.
Remove the Front Panel. Move the power switch to OFF. Replace the Front Panel. Close the icemaker water supply line shut-off valve.
sanitizing continued…
• Remove the front panel
• Move control switch to DRAIN, replace the front panel
• Allow the icemaker to drain completely
• Remove the front panel
• Move power switch to OFF
• Open the icemaker water supply line shut-off valve
• Move control switch to ICE
• Move power switch to ON
• Allow the icemaker to fill the reservoir with water
• After the gear motor starts, move the control switch to DRAIN
• Replace the front panel
• Allow the icemaker to drain completely
• Remove the front panel
• Move the control switch to ICE, replace the front panel
• Allow the icemaker to run for 30 minutes or produce a batch of ice
• Remove the front panel
• Move the power switch to OFF
• Pour warm water into the dispenser/storage bin to melt any remaining ice
• Clean the dispenser/storage bin liner and cover with dish soap and a damp cloth. Rinse thoroughly with clean water
• Move the power switch to ON, replace the front cover
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Need Service or Repair? Locate your closest Hoshizaki Certified Service Tech: hoshizakiamerica.com/locate-service-rep
To Icemaker Or Water Filter
OPEN
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The icemaker might make a noise/squealing when first started due to scale removal from auger/evaporator. This is normal in bad water conditions and will subside after 20 minutes.
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Listen for Gear Motor to Start
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14 To Icemaker Or Water Filter
SHUT OFF
Continue to Sanitation – Step ⓯ on front…
● Air Filter/Scoop
● Water Filters
● Exterior
● Underside/Top Kit ● Icemaker/Dispenser
● Water Supply Inlet
● Extruding Head
● Water Hoses
Dish soap, rinse well
Check psi, change if req’d
Stainless Steel Cleaner
Dish soap & damp cloth
Follow these instructions Clean inlet screen/valves Inspect seal bolts/ bearing wear. Tighten or replace Inspect. Replace if req’d
● ● ●
hoshizakiamerica.com/manuals
Type in the model number of your icemaker (including dashes) to
download manuals
ATTENTION! DO NOT use ammonia type
cleaners. Can cause damage to icemaker
WEAR liquid-proof gloves and goggles to
protect skin & eyes from cleaning &
sanitizing chemicals
AMMONIA Cleaners
Tech Support: 1.800.233.1940 #51055 | 10.26.2017
Page 2
Drain Completely
Drain Completely
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ATTENTION! IF ICEMAKER IS ON DISPENSER, remember to turn on the dispenser
after cleaning
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Toll-Free Technical SupportAvailable 24 hours, 7 days a week
(including holidays)1-800-233-1940
www.hoshizakiamerica.com/training/
Item #51010 12.14.17