© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Welcome to the HP Institute How HP is working with education to develop tomorrow’s IT workforce today
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.2
Discussion topics
• HP research on the IT expertise gap• HP Institute program overview• Next steps: How to evaluate HP
Institute and incorporate it into your educational programs
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3
HP: The world’s largest IT company
Market shares and rankings are updated quarterly based on market research data obtained from IDC (www.idc.com), and delineate HP’s positions in key hardware, software, services, and networking markets. Note that IDC does not permit HP to show how it compares with other IT vendors in each market category.
Market Position Share
Blade servers #1 53.4%
X86-based servers #1 38.5%
UNIX/Linux/Windows servers #1 34.2%
Ethernet switches #2 10.6%
Automated software quality #1 39.0%
IT Asset Management software #2 18.3%
IT Services #2 6.0%
Outsourcing #2 8.6%
Support and training #2 6.7%
Desktop PCs #1 18.3%
Notebooks #1 20.2%
Workstations #1 44.5%
Thin clients #1 28.5%
Laser printers #1 36.2%
Inkjet printers #1 47.7%
Printing & personal systems
Enterprise
HP ships 2 client devices per
second!
HP ships 10 servers per
minute!
HP ships 2 printers per
second!
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.4
Business need for speed
1. “The data deluge: Businesses, governments and society are only starting to tap its vast potential,” The Economist, Feb. 25, 2010. http://www.economist.com/node/15579717
2. “Dataquest Insight: Application Stores; The Revenue Opportunity Beyond the Hype,” Stephanie Baghdassarian, Carolina Milanesi; 16 December 2009.3. Juniper Research. http://www.juniperresearch.com/viewpressrelease.php?id=210&pr=1814. “The Difference Engine: Chattering Objects,” The Economist, Aug. 13, 2010. http://www.economist.com/node/21009505
2005Mankind created 150
exabytes of digital data1
2010Created 8x more data1
2013Mobile apps
download > 21B2
2014130M Enterprise
usersin mobile cloud3
20202T devices connect to
the Internet4
Data, transactions, and customer interactions are increasing exponentially
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5
IT capability gap
Data, transactions, and customer interactions are increasing exponentially
2005Mankind created 150exabytes of digital data1
2010Created 8x more data1
2013Mobile appsdownload > 21B2
2014130M Enterprise usersin mobile cloud3
20202T devices connect tothe Internet4
IT capability to leverage technology
for business differentiation
GAP
IT capability to leverage technology for business differentiation
1. “The data deluge: Businesses, governments and society are only starting to tap its vast potential,” The Economist, Feb. 25, 2010. http://www.economist.com/node/15579717
2. “Dataquest Insight: Application Stores; The Revenue Opportunity Beyond the Hype,” Stephanie Baghdassarian, Carolina Milanesi; 16 December 2009.3. Juniper Research. http://www.juniperresearch.com/viewpressrelease.php?id=210&pr=1814. “The Difference Engine: Chattering Objects,” The Economist, Aug. 13, 2010. http://www.economist.com/node/21009505
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.6
IT capability to leverage technology
for business differentiation
GAP
IT need for expertise
Source: The 451 Group and The InfoPro - 2011
60% of executives cited lack of skills and expertise “hampering” ability to execute cloud strategies and solutions
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.7
21st century IT pros need business context and practical experience
Expertise gap— New skills required by IT pros
Business context awarenessTranslate business objectives into technology strategies that increase business ROI
End-to-end solution expertise Develop integrated cross-platform, multi-technology solutions
Hands-on experienceDirect experience with cutting-edge technologies that create business differentiation
“Technology and business skills have in effect collapsed into each other, creating legions of what our firm refers to generically as "hybrid IT/business professionals." New hybrid jobs and job titles have been created throughout the enterprise. Even traditional IT jobs have been reshuffled and substantially redefined with new skill requirements and aptitudes [demanded], even though many times the job titles have remain unchanged.”- Foote Partners, 2011 IT Skills Demand and Pay Trends Report
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.8
21st century business roles require technology awareness and creative problem solving
Expertise gap— New skills required by business pros
Technology acumenIdentify and leverage technologies to achieve business outcomes
Systems thinking and innovationInquiry and collaboration to grasp the “big picture” and develop creative solutions to business challenges
Practical experience managing IT / business initiativesKeep IT initiatives on track and ensure they deliver on the business objectives
“To be productive contributors to society in our 21st century, you need to be able to quickly learn the core content of a field of knowledge while also mastering a broad portfolio of essentials in learning, innovation, technology, and career skills needed for work and life.”- Trilling and Fadel, 21st Century Skills
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9
IT expertise gap—demographics of expertise
Experts
Tech professionals
Pursuing careers in technology
Technology enthusiasts; considering careers in tech
Digital literacy
Depth
of
expert
ise
Tota
l addre
ssable
popula
tion
Billions of people new to technology
Many thousands of students in technology fields and adult reskilling
Thousands of IT professional with 2–10 years of experience
A few thousand IT professionals with 10–20 years of experience
Millions of hobbyists, information workers, and students
Career professional
s
Academic students
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The HP Institute Program
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.11
HP Institute is a partnership with academic institutions to infuse practical skills and business context into education. Benefits:
HP Institute objective is employability
Students/professionals • Students gain practical experience and industry-recognized
certification right in the classroom which helps them get a job.
Academic institutions and educators • Providing students with skills that employers are looking for
differentiates schools and educators and helps them place students in careers.
Business and industry (HP customers and partners)• Continuous access to talent with precisely the skill and expertise they
need.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.12
Based on industry standards, powered by HP
HP Institute offerings
IT career path
Cloud• Cloud essentials
• Choosing between onsite, hosted, and cloud services
• Cross-technology virtualization
• Cross-technology integration
• Business acumen for IT leaders Networks
• Designing and deploying wired and wireless networking solutions
• Virtual networking
• Network security and management
Connected devices• Designing and deploying
multidevice solutions (PC, laptop, mobile device, and virtual clients)
• Client security, management
• Consuming hosted , cloud applications
Servers & storage
• Designing and deploying server and storage solutions
• Optimizing applications
• Security and management
Business career path
IT For Business• IT acumen for business
leaders• Driving business
outcomes through technology• Owned IT• Outsourcing• Cloud services
• Converged Infrastructure
HP A
TA C
ert
ifica
tion
IT Architect
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HP ATA prepares students for employment in these important IT job roles:
Who should certify?
IT career path
Cloud• IT Solution Architect
• ISP System Engineer
Networks• Network Solution
Architect
• Network Administrator
• Network Support Engineer
Connected devices• PC Client Architect
• Client Helpdesk Support
• Desktop Support Technician
Servers & storage
• System Administrator
• System Engineer
Business career path
IT For Business• Entrepreneur• Business Analyst
HP A
TA C
ert
ifica
tion
IT Architect
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.18
Complete learning solution for each HP ATA certification
HP Institute
Books• Bridge
curriculum• Semester
courseware
HP Remote Labs
Practice tests
Certification exam
• Learning solution includes licenses and vouchers for universities and schools
• Not targeted to commercial centers but they are not excluded from the offering
• Localizations of materials will be expected and based upon business case
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.19 HP Institute Remote Lab Facility
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.20
Professional development for academic educators, professors, instructors
HP Certified Educator (HPCE) Program
Requirements:
• No application fee
• HP ATA certified for each course they will deliver
• Valid teacher’s credential or instructor certification
• Complete “Train the Trainer” requirements– Includes content review and virtual lab delivery
instruction
– Virtual TTTs will be provided by Certiport and HP (live and recorded)
– Face-to-face TTTs will be provided by Certiport partners at a cost
• Instructional quality– Student pass rates and quality feedback
Benefits:• Certification/Certificate• Access to HP Educator
Portal• Instructor materials• Forums staffed by HP
Institute team and SMEs• Access to optional or extra
instructional material for use in their classroom
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.21
Who is Certiport?
• Worldwide leader in certification program development, sales, and marketing − >225,000 certification exams
delivered monthly− >12,000,000 certification
exams delivered− 100 new centers each month
• World’s largest testing infrastructure—152 countries and 27 languages
• Dominance in the academic market− Ease of set-up− Teachers as proctors
12,000,000
10,000,000
8,000,000
6,000,000
4,000,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011*
2,000,000
0
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.22
Certiport global distribution model
Certiport
DistributorValue Added Reseller
Academic Institution
Student
E XAM
DELIVE RY
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.23
ICT-Branded Learning CompanyEstablished 1988HQ in Vancouver, BC.20 StaffSell to Academic, Government, Workforce Development, Aboriginal and Commercial Training Organizations
Contact Us: 1-800-668 1669http://[email protected]
Certiport Distributor for Canada
• Learning Solutions (Since 2003)• Sell, deploy and manage Certification solutions• Certiport Platinum Solution Provider (Canada & USA)
• HP Accredited Technical Associate, Microsoft Office Specialist, Microsoft Technology Associate, Internet and Computing Core Certification (IC3), Adobe Certified Associate, QuickBooks Certified User, Autodesk Certified User, QuickBooks Certified User
• Content Development (Since 1988)• Developer of Approved Instructor Led Customizable Courseware for
Microsoft, Certiport, CompTIA, Intuit
• Deployment Services (Since 2003)• Customize and implement complete learning solutions deployment,
including training and support, data management, and success recognition
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
How can I leverage HP Institute at my institution?
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.25
Register for the pilot: certiport.com/hp30
Try HP Institute for 30 days free!
HP ATA 30/30 previewFor schools with students enrolled in similar programs, and for teachers who wish to preview the exams, 30/30 provides:• Bridge curriculum • Certification exams• Practice tests• Free for pilot period• Certiport will provide exam vouchers and assist in setting up testing centers
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.26
HP Institute FAQsQ.Is the content specific to HP hardware and software or is it skills
development focused?
A. The program objective is to provide career skills that graduates can leverage regardless of equipment brand. Practical experience and examples are provided via HP solutions so some HP specifics are unavoidable. The content is balanced between HP specific and broad applicability to maximize value to the students.
Q.How can I train my faculty to offer HP Institute’s courses
A. HP and Certiport will develop a strategy with you using the HPCE program to certify your professors.
Q.How much does it cost to establish an HP Institute in my University?
A. It depends on region, lab facilities location (on-site or virtual), number of courses offered per semester and other variables.
Q.Is there a minimum/maximum number of courses that we have to commit to offer every semester?
A. No.
Q.How much do I charge for HP Institute courses/certifications?
A. The University decides.
Q.Will there be other HP Institutes in my country, region?
A. This is not an exclusive program. However, HP is looking for lead institutions to partner with and there will be strategic benefits to coming on board first.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Q&A
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Contacts
Malcolm KnoxPresident
CCI Learning Solutions Inc.
TEL: 800-668-1669 or 604-424-8204
CELL: 778-847-3389
FAX: 604-455-0079
eMAIL: [email protected]
Sharelle PattersonBusiness Development Manager
HP Institute, Americas
Hewlett Packard
TEL: 916 785 4446
eMAIL: [email protected]
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Back up
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.31
Discussion topics
• HP Institute Program Benefits & Requirements• Details of the HP Institute Learning Solutions
• Courseware
• Labs
• Practice Tests
• Certification Exams
• Remote Lab Demonstration• HP Institute License Model• How to leverage HP Institute in a Multi-Vendor Education and
IT Certification Program
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.32
For the academic institutions: Secondary, vocational, higher education
HP Institute program
Requirements:
• Purchase a site license for HP ATA
• All educators teaching HP ATA must be HPCE certified • For the first year, all HP instructors must
meet certification requirements within 6 months from their initial license date
• If not, instructors will be removed from the LPC and instructor content
Benefits:• Delivery of HP ATA certification
learning solutions according to the terms of their license
• Education discounts for HP product used exclusively for the classroom
• Free access to selected HP software and solution content for classroom use
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.33
Complete learning solution for each HP ATA certification
HP Institute
Books• Bridge
curriculum• Semester
courseware
HP Remote Labs
Practice tests
Certification exam
• Learning solution includes licenses and vouchers for universities and schools
• Not targeted to commercial centers but they are not excluded from the offering
• Localizations of materials will be expected and based upon business case
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.34
Semester Courseware Description
HP Institute complete learning solution
Estimated up to 120 hours per semester course• 40-60 hours: In-class lecture• 30-40 hours: Homework and/or out-of-class study assignments
• Knowledge-based (multiple choice, fill-in-the-blank, matching, true/false) • Essay questions • Scenario-based research assignments
• 15-20 hours: Practical Exercises including Hands-on Lab Activities
Actual time depends upon how quickly students can complete essays and research assignments.
Due to various learning environments supported, the delivery model is flexible. • In a Secondary School, more time in class • In a Higher Ed institution, more time outside of class
Courseware provided in eBook or physical format
Books Labs Practice tests
Cert exam
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.35
HP Practical Labs
HP Institute complete learning solution
Two models: 1. HP Remote Lab• Access to the latest hardware and
software with no capital investment• Hands on with actual equipment (not
simulated)• Eight 1-hour sessions for each semester
course (except Connected Devices)• 16 students per lab session• Professor facilitated• Minimal bandwidth required• Pay per course• Networks available now• Servers & Storage and Cloud available in
2013
Books Labs Practice tests
Cert exam
Most institutions should start with remote labs to gain confidence in their expertise and projected
student volumes.
2. Onsite Lab• Academic pricing on HP equipment for
use in classroom available in 2013• Cost varies based on courses supported
and student capacity needed• HP will supply configuration guide• Requires some experience with HP
converged infrastructure technology• HP cannot provide free consulting or
implementation service
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.36 HP Institute Remote Lab Facility
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.37
HP Remote Labs
HP Institute complete learning solution
Practical experience is the key to employable skills• Access to the latest hardware and software with no capital investment• Hands on with actual equipment (not simulated)• Eight 1-hour sessions for each semester course (except Connected Devices)• 16 students per lab session• Professor facilitated• Minimal bandwidth required• Pay per course• Networks available now• Servers & Storage and Cloud available in 2013
Books Labs Practice tests
Cert exam
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.38
MeasureUP! Practice Tests
HP Institute complete learning solution
Helps students by giving them insight into the types of questions asked. • Exam-like questions • Complete coverage of all exam objectives• Answers with detailed explanations & full references• Personal study mode, score report and certification mode—with bookmarking• Intuitive score reports to track progress and pinpoint areas needing work• Leverages Certiport exam engine• License purchase includes unlimited use
Books Labs Practice tests
Cert exam
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.39
HP Remote Labs
HP Institute complete learning solution
Certification exams provide assessment of both the academic and practical content• Linear exam, psychometric-based• 50-minute / 50 items• Drag and drop questions, Exhibit diagrams• Delivered on Certiport test engine• Educator or Institutional Proctor can deliver exam in the classroom• Certification is life long
Books Labs Practice tests
Cert exam
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.40
HP Institute: part of the HP ExpertOne program
Career certification level
Master ASEMaster Accredited Solutions ExpertHP ExpertOne
ASEAccredited Solutions ExpertHP ExpertOne
ATPAccredited Technical ProfessionalHP ExpertOne
ATAAccredited Technical AssociateHP ExpertOne
Professional
Expert
Master
Associate
Pro
fessio
nal
pro
gra
m
Associa
te
pro
gra
m
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Institute License Model
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.42
Customizable program to meet academic objectives
HP Institute for Higher Education
Pricing may vary by region and solution configuration. US Higher Ed pricing shown.
Program Option 1 Option 2
Instructional content A la Carte• Individual exam vouchers: SRP
$89 USD (Academic Price: $69.50 )
• Courseware eBooks: $40 USD• Practice tests: $39.95 USD
Site license• Annual site license: $7,000 USD
(Higher Ed)• Access to all HP ATA exams• Bridge and official curriculum eBooks• Practice exams and self assessments
Hands on experience Onsite lab• Equipment configurations
provided• Cost varies per lab, classroom
use discount• Requires faculty with technical
expertise
HP Remote lab• $1,500 USD per course• Designed for 16 students, 8 1-hour lab
sessions per semester/quarter
Optional additional elements
• eBook: $40 USD• Textbooks: $60 USD• Additional Remote lab time: $TBD USD Per hour
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.43
Customizable program to meet academic objectives
HP Institute for Secondary Education
Pricing may vary by region and solution configuration. US Higher Ed pricing shown.
Program Option 1 Option 2
Instructional content A la Carte• Individual exam vouchers: SRP
$89 USD (Academic Price: $69.50 )
• Courseware eBooks: $40 USD• Practice tests: $39.95 USD
Site license• Annual site license: $5,000 USD
(Secondary Ed)• Access to all HP ATA exams• Bridge and official curriculum eBooks• Practice exams and self assessments
Hands on experience Onsite lab• Equipment configurations
provided• Cost varies per lab, classroom
use discount• Requires faculty with technical
expertise
HP Remote lab• $1,500 USD per course• Designed for 16 students, 8 1-hour lab
sessions per semester/quarter
Optional additional elements
• eBook: $40 USD• Textbooks: $60 USD• Additional Remote lab time: $TBD USD Per hour
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Leveraging HP Institute in a Multi-vendor Education Initiative
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.45
IT Pro
IT SMB Level Employabilit
yIT
ApprenticeInternship
ReadyInformatio
n Worke
r
Client Storage Servers Networking Solution (Cloud)
A+ Storage+ Server+ Network+
Academic certification program positioning
Technology Domain
Em
plo
yer
Expect
ati
ons
HP ATA
CCENT
CCNA
Cloud+
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.46
100 Level
Multivendor IT vocational program
HP Institute N
ew
to t
ech
nolo
gy
IC3
New
to IT
MTA
Win
dow
s O
S
Fun
dam
en
tals
MTA
Netw
ork
Fu
nd
am
en
tals
MTA
Serv
er
Fun
dam
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tals
HP A
TAC
on
nect
ed
Devic
es
HP A
TA
Netw
ork
s
HP A
TA S
erv
ers
&
Sto
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e
Appre
nti
ce r
eady
Dig
itally
lit
era
te
Som
e IT e
xperi
ence
200 Level
Engin
eer
job r
eady
Com
pTIA
A+
Com
pTIA
Netw
ork
+
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S
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er+
HP A
TA C
lou
d
Cis
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Job R
eady
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Secu
rity
Fu
nd
am
en
tals
Com
pTIA
Secu
rity
+
300 LevelStartExperienced students
No tech experience