Transcript
Page 1: How to connect with your social community - An innocent drinks story

Looking after the guys who pay our wages

Joe McEwan

Head of Digital & Communities

@joemacyouwon

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we were social before social media

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Village fete snap

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some things we’ve learned

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keep it human

some things we’ve learned

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Our peaches & apricots smoothies claims to be new for summer. It’s definitely not summer. Whoops. We’re getting the packaging changed as we type. Sorry for any confusion.

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They’re cupcakes, you muppet.

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show you’re listening

some things we’ve learned

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Consumer UpdateHighlights from all of our contact

channels channels

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3rd best-selling recipe

“So impressed that some real human took the trouble to hand-write the card that came with the token. In this world of

machinery it is really refreshing to find somewhere that still values the personal touch.”

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Some of you mentioned that it was a bit tricky getting into our veg pots so we’ve made the tab on the lid much easier to open. Thanks for your feedback – do please keep it coming.

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Today is Blue Monday, the most depressing day of the year. Thankfully, it isn't real and was just invented by someone in marketing.

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Today is Blue Monday, the most depressing day of the year. Thankfully, it isn't real and was just invented by someone in marketing.

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Today is Penguin Awareness Day. We’re doing our bit. Are you?

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try new things

some things we’ve learned

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Happy Mother’s Day

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Just in case it needs saying, there are no traces of horse in any of our products. You might find a bit of zebra though. Wait, hang on, that’s a barcode. No need to panic.

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First day of lent today. We’re giving up pictures.

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The latest in Apple technology

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• No. 1 FMCG brand for the third year in a row • No. 1 brand overall in 2012• Only brand to have placed in the top 10 every year (7th - 2011, 1st - 2012, 6th - 2013)

We’re recognised as a leading social media brand

“In an ever-changing social landscape, Innocent maintains a flexible and creative approach underpinned by a clear understanding of the spirit of the brand, passion for the product, and a desire to engage with people on a one-to-one level.”

Social Brands 100, 2012

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Keep it human

Show you’re listening

Try new things

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Thanks for listening

Joe McEwan

@joemacyouwon


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