Hershey Sustainability product life cycle by Rachel Sternberg, Claire Gellis, Tom Laubach, Chris Barnish
Many parts of a product life cycle do not come across as they appear. In the 7 step process,
Research/Product Development, Marketing, Manufacturing, Packaging Sales/Transportation, Consumer
Use, and Final Disposition, most are contributing to waste issues. We, as a society, are using up our
resources at a much higher rate than it takes for them to be developed. Most pollution and waste issues
are tracked back to the manufacturers. It all starts off in the research development. This is a very small
portion of the process, and therefore does not contribute much to the waste. However, most of the
time, the research and product development leads to waste of paper and other products used to display
their ideas. Many companies waste money, supplies, energies, and resources on in store merchandising
displays, packaging materials, pallets/other transportation mechanisms, specialty printing papers for
advertising, and many other unnecessary products.
The main part of the cycle starts off in their extraction process. This is where a company gets the
supplies needed to create their product. Most companies take these materials from foreign countries
and end up wiping out animals and their homes. Additionally, they end up polluting the water in the
communities they take the supplies from. For example we looked into Hershey Chocolates. In order to
create the perfect chocolate bar, Hershey needs several supplies and ingredients, including, sugar,
cocoa, sweeteners, nuts, flavors, food grade chemicals and many more. Hershey gets their cocoa beans
from West Africa where many recent child labor laws have been violated on their behalf. Hershey is
increasingly growing along with the increase in demand of cocoa. As we buy more chocolate, more child
labor laws are being neglected. (However, hopefully that will change soon. Recently, Hershey has agreed
to ensure all of its cocoa will come from suppliers that follow the labor regulations by 2020).
Furthermore, Hershey gets supplies from India, China and Brazil. However, when they can they try to
support the local community. Hershey consumes between 300,000 and 350,000 gallons of milk a day
from surrounding milk farms.
Hershey is trying to eliminate all waste associated with the production lines. However, in the next step
of the cycle, production, Hershey still contributes vast amounts of pollution. The process starts with the
harvesting of cocoa beans. From there the company ferments and sun dries them before putting them
in large sacks for delivery. Hershey transports these beans to factories by trains or trucks. In both of
these cases, Hershey contributes a lot of pollution from the burning of fossil fuels. The beans then go
through machinery which also contributes to the pollution and waste. Eventually the chocolate bars are
wrapped in wrappers, which ultimately are thrown in landfills. These candy wrappers are made from a
mixture of several different materials making it difficult to recycle.
Hershey’s chocolates have to go through multiple stages of transportation in its product life style. The
cocoa beans used to make the chocolate are harvested in South America and have to be shipped to
Hershey, PA to be used in the manufacturing process. Once the product is created, it must be shipped to
70+ countries worldwide where the product is sold. This transportation process has profound impacts
on the environment but creates many jobs. The emissions of trucks, planes, and boats pollute the air
and help erode the ozone layer. This process requires truck drivers, boat captains, and pilots which help
to create jobs on a global scale. Even though the transportation process is lengthy and causes pollution,
it is critical to the life cycle of Hershey’s products.
One of the biggest impacts in the system is in the utilization stage. Consumers “utilize” the product, of
course, by eating it. The real waste from this stage shows on waistlines. The average Hershey bar
contains 24 grams of sugar, while the recommended daily value is 25. That means that when a person
Hershey Sustainability product life cycle by Rachel Sternberg, Claire Gellis, Tom Laubach, Chris Barnish
eats a Hershey chocolate bar in 10 minutes, they consume almost all of their sugar limit for the whole
day. It also contains 40% of the daily allowed value of saturated fat. Hershey’s chocolate bars are a very
popular item in the United States, and contribute to the ever-growing obesity problem. They are cheap,
well-marketed, and generally seen as favorable—especially to children. Chocolate can even be
considered addictive. Consuming it releases a chemical called “serotonin,” which increases happiness in
the brain. This addictive nature combined with the ease of access make Hershey’s chocolate a likely
culprit for obesity and overconsumption.
After the consumption phase, the chocolate is gone, but the wrapper is still there. The wrappers are
almost always simply thrown away, if not littered on the ground by overexcited children on Halloween.
Candy bar wrappers do not make a large enough volume to sort out from the rest of the trash, like
bottles are, so they are simply left to go to landfills. However, they don’t decompose in the landfill
safely. Candy bar wrappers are generally laminated foils which are prepared by coating a paper base
with wax, bonding a thin metal foil layer with an adhesive and dampening with a plastic solution. All
these mixed materials are practically impossible to separate and reuse. While the consumer waste is
high, the production end is working on reducing waste. Three of Hershey’s manufacturing facilities in
Pennsylvania, two in Hershey, Pennsylvania and one in Hazleton, have achieved “Zero-waste-to-landfill”
status in the company’s ongoing efforts to enhance sustainability. The company showed that they
understood the importance of waste management and recycling. Hershey recycles approximately 90
percent of the waste that is made from processing their product and the rest of the waste is converted
to energy. Hershey strives to improve its recycling and energy efficiency programs in all their US plants.
Implemented in four US facilities is the biogas capturing equipment. The equipment converts captured
biogas into energy. Sustainability has been a top priority for Hershey since the early years. In 1937,
before recycling was common, Hershey started the company’s first recycling company. Hershey is
constantly trying to improve its waste management and environmental sustainability programs for a
more sustainable future. Although many companies, including Hershey, are contributing to pollution and
waste during their product life cycle, Hershey is trying to become better about their process. Hopefully
in the near future we start to see a change in all product life cycles!
Hershey Sustainability product life cycle by Rachel Sternberg, Claire Gellis, Tom Laubach, Chris Barnish
Works Cited
http://www.thehersheycompany.com/hersheys-partners/supplier-programs/supplier-diversity/what-
we-buy.aspx
http://recyclenation.com/2010/04/hersheys-kisses-kill-environment
http://fortune.com/2012/11/16/chocolate-and-child-labor-a-hurdle-for-hershey/
http://www.huffingtonpost.com/2012/11/02/hershey-child-labor_n_2060702.html
http://www.earth911.com/food/recycling-mysteries-candy-wrappers/
http://www.thehersheycompany.com/hersheys-partners/supplier-programs/supplier-diversity/what-
we-buy.aspx
https://fspstoryofstuff.wordpress.com/the-story-of-hersheys-milk-chocolate-bars-by-jillian-festa/
http://www.thehersheycompany.com/