Urban Food Court, Satellite Building, klia2(Dewina Host Sdn. Bhd.)

F&B OUTLET OF THE YEAR – HIGHEST PERCENTAGE OFGROWTH IN SALES ACHIEVEMENT

Grandmama’s, Satellite Building, KLIA(Rimba JC Sdn. Bhd.)

F&B OUTLET OF THE YEAR – OVERALL

Machines, Satellite Building, klia2(Machines Sdn. Bhd.)

RETAIL OUTLET OF THE YEAR – HIGHEST PERCENTAGE OFGROWTH IN SALES ACHIEVEMENT

Time, Satellite Building, KLIA(Calibre Travel Sdn. Bhd.)

RETAIL OUTLET OF THE YEAR – OVERALL

Travelex Worldwide Money, Satellite Building, klia2(Travelex Malaysia Sdn. Bhd.)

SERVICE OUTLET OF THE YEAR – OVERALL

FOREIGN AIRLINE OF THE YEAR BY SECTOR South East Asia Garuda IndonesiaNorth East Asia China SouthernEurope Turkish AirlinesSouth Asia Biman Bangladesh AirlinesMiddle East Oman AirAfrica Air Mauritius

MASKargoAIRLINE OF THE YEAR – CARGO

Cathay PacificFOREIGN AIRLINE OF THE YEAR – CARGO

Indonesia AirAsiaFOREIGN AIRLINE OF THE YEAR – PASSENGER

AirAsiaLOW COST AIRLINE OF THE YEAR – PASSENGER

British Airways

PROMISING NEW FOREIGN AIRLINE OF THE YEAR – PASSENGER

Japan Airlines

BEST ON TIME PERFORMANCE AIRLINE OF THE YEAR

AirAsiaAIRLINE OF THE YEAR – PASSENGER

Sinar Jernih Sdn. Bhd.

SERVICE EXCELLENCE AWARDSAirport Service Quality (ASQ) Highest Score

SinarJernih Sdn. Bhd.

Airport Service Quality (ASQ) Most Improved Score

Airport Service Quality (ASQ) Star Performer AwardHafizatul Husna Shamsudin CARE Ambassador

CHAIRMAN’S AWARDYBhg. Dato’ Dahlan RashidFounder & Group Managing Director, DR Group Holdings Sdn. Bhd.