Executive President’s Team MembersMaurice & Sandra Smith
Former Factory Worker
Wanted Time with Family
Wanted Income Opportunity
Executive President’s Team Members Maurice & SandraSmith
Former Factory Worker
Wanted Time Freedom & Choices
$1200 in 4 weeks
Replaced income first year
Six figure income in 42 months
“Full Time” over 12 years now
Executive President’s Team MembersExecutive President’s Team Members
Maurice & Sandra SmithMaurice & Sandra Smith
Penthouse Suite bigger than first apartment!
Follow-up & Customer Service
Pennies in the SaleFortunes in the Follow Up
Follow-up & Customer Service
Follow Up Scripts
TotalBusinessMachine.com/members
Team Center | Retail | Follow Up | Customer Care Library
Follow-up & Customer Service No Yes/No Questions “And What Else?” – (data collection mission) Everything is “NO Problem!”
Vomiting, the Runs, head ache, … no problem! If you make an adjustment – follow up again the next day Save all “adjustments” for the end - The more contact the better-
Text, email, phone calls, written notes Get to business, respect their time. Don’t be afraid to not know the answer, but keep your posture
as a coach. Ask for referrals
Building a Successful Business Products
Commit to and use the products consistently Take responsibility for your result
Trainings / Events Plug into the events Team calls and events City events – STS Quarterly Herbalife Events!
Action Daily Invitations & Presentations / 90 Day Plan Follow Up & Customer Service
Without HerbalifeWithout Herbalife
WITH HERBALIFE - YOU CAN LIVE YOUR DREAMS