E-EtiquetteEmily Post meets 2010
Jen Mincar04.08.10
Jen Mincar, E-Devices, and E-Etiquette“courtesy, respect and ethics”
Circa 1975, John Francis (who worked for IBM) handed his 10 year old daughter Jennifer a hefty sized book titled "The Art of
Computer Programming" by Donald Knuth.
She dives in. A spark is ignited.
Today, Jen owns two companies:Mincar Consulting: a computer consulting company specializing in IT
project management . She manages computer projects across Vermont and teaches technical classes, project management and
professional development classes across New England. Office Squared: Vermont's first coworking space.
Prior to running her own companies Jen worked for Burton Snowboards as Global IT Director and at IBM in various
software development management positions.She has a BA in Computer Science and Math from SUNY-Potsdam and an MBA from Binghamton University. She enjoys
golf, snowboarding, reading and spending time with her husband and two children.
Etiquette … not just for dinner parties and old people
“courtesy, respect and ethics”
Etiquette: a code of behavior based on thoughtfulness
8 in 10 Americans say respect
and courtesy is a problem
The Ways we Communicate“courtesy, respect and ethics”
Cell phone 1973
Smart phone 2002
What we care about..… …….….changes
Email Etiquette“courtesy, respect and ethics”
1.Respond promptly2.Speling, grammer & punctuations
matters3.Write as if everyone will eventually read
your email4.Subject line should be topic appropriate5.Avoid large attachments 6.Avoid dry humor, sarcasm, emoticons
Cell Phone Etiquette“courtesy, respect and ethics”
1. Cell phone sales topped 1.2B in 2009, overtaking
laptop shipments
2. Use vibrate mode for all public situations3. Turn off in lots of situations4. Love the one you’re with –
• Communicate use if necessary5. Step out - we aren’t interested in your call
Mobile Device* Etiquette“courtesy, respect and ethics”
1.Are you a crackhead?• Communicate your
use• Being Rude vs.
successful multi-tasker
2.Use full words and sentences
• U could c msg l8r LOL
3.
* Includes Smartphones e.g. BlackBerry, iPhones
Social Media Etiquette (Twitter, Facebook, etc)“courtesy, respect and ethics”
1.Properly introduce yourself2.No spamming3.Avoid being an egomaniac4. It’s all public5.On-line should mimic real relationships
My E-Etiquette “courtesy, respect and ethics”
The behavior that I will immediately modify as a result of this discussion is:
__________________________________________________________________________________________________________________________________________________________________________
Thank You!“courtesy, respect and ethics”
Jen Mincar
Mincar [email protected]
Office [email protected] Main St, 1st FloorBurlington, VT 05401802.861.1002
[email protected]/officesquaredvtwww.linkedin.com/jenmincar
Resources
• The Emily Post Institute– http://www.emilypost.com/
– Special Thanks to Daniel Post Senning
• Books– Etiquette by Emily Post
– The Etiquette Edge by Beverly Langford
• Websites– http://www.presentationmagazine.com/
– http://gizmodo.com/
– http://www.techipedia.com/2008/social-media-etiquette-handbook/
– http://www.businessinsider.com/alleyinsider
Extra Slides
Smart Phone vs. laptop shipments
“courtesy, respect and ethics”