© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Frank WangWW Healthcare and Life Sciences HP
Digitized Healthcare
From Big Paper to Big Data
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Converging trends of APJ healthcare IT investment (Adopted from IDC)
Business drivers IT investment trends
Patient centricity to deliver integrated care, patient safety and quality of care in all markets
Adopting EMR, PHR and related technologies; level of maturity varies with early and better adoption at mature markets and slow and mostly home grown systems in emerging markets
Mobile health due to relatively large and rural population and increasing population migration in emerging markets
Adopting telemedicine, remote patient monitoring and associated technologies especially in emerging markets
Healthcare Provider Agility to deliver better outcome of patient care and reduced healthcare spending in all markets
Developing analytics including clinical, administrative and financial management. Adoption will follow the transaction systems
Reduced delivery costs and improved productivity for all markets embrace e-health initiatives in several countries
Cloud, SaaS, improvement of ADT workflow and paper digitization
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3
Country Profile: China• Huge territory, large and rapidly aging population, tremendous unmet
medical needs, largest emerging market, No. 2 overall IT spending having just surpassed Japan in 2012
• Healthcare delivery quality varies from very basic to very advanced region to region
• Healthcare funding predominantly driven by Government ($124 B committed since 2008 Healthcare Reform); Healthcare IT investment with significant growth trajectory; IT investment needs vary greatly region to region
Business Drivers Key Initiatives and IT Investment
• Healthcare Reform funding focus on significant rural hospital infrastructure upgrade
• Well funded public metropolitan hospitals under pressure to deliver efficiency and performance
• National Healthcare Standards to close the gap of healthcare outcome in different populations
• Health Digitization calls for PHR and national eHealth agenda
• National Health Insurance System• National Basic Medicine System• New Rural Cooperative Healthcare• RHIO• Mobility to accelerate in hospitals• Home-grown EMR, HIS, CIS, PACS• Telemedicine• Significant IT spending will still go
into hardware procurement
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.4
The Opportunity to Transform Healthcare
Eco
syst
em in
tegr
atio
n
Quality of care and outcomes
Today’shealthcare
Collaborativehealthcare
Transformativehealthcare
Low High
Low
Hig
h
Integratedhealthcare
• Culture of best-practices• Stand-alone IT• Best of breed• Fragmented systems
• Integrated EMR, EHR, PMS, CPOE
• Real-time alerts • HIE/improved
access to data
• Tight linkage between physicians & hospitals in different provinces
• Care collaboration• Regional, state and
national RHIOS, NHIN• Patient access to data
• Population Healthcare Management
• Personalized/evidence-based clinical decision support
• Patient engagement
Different providers will be at different stages
Data silos, many papers,
miscoding, comorbidity
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5
Impact to Costs/Security/Control/Quality of Care
• Data/information outside the clinical system
• Caregivers still overwhelmed by paper
• Exposure to protected health information (PHI) violations
• Patient discharge information confusing
Coordinating Care Outside the Four Walls – EMR is Not Enough!
Pharmacy
Clinical Care
Radiology
Legal
Health Information Management
Physician Offices
Home Care / Hospice
Reference LabAudits
Human Resources
Patient Accounting
Billing / Payables
Patient Registration
Patient Discharge
• Faxing
• Paper forms
• Handwritten
• External documents
• Legacy records
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.6
… 90% data is untapped for KPIs and analytics
• Needle Stick Injury Rate
• Reintubation Rate
• Ventilator Associated Pneumonia (VAP)
• Blood Stream Infection Due to Central Line
• Urinary Catheter Related Infection
• Overall Employee Satisfaction
• Patient Satisfaction
• Standardized mortality rate (SMR)
• Iatrogenic Pneumothorax
• Decubitus ulcer
• Length of Stay
• ICU readmission rate
• Patients' Fall Rate
• Medication error
• Adverse Events/Error Rate
Key Performance Indicators (KPIs)
Transaction Records Qualitative Human Data Quantitative Machine Data
Admission notes
Discharge summaries
Progress notes
Imaging study results
Consultant reports
Financial
& Operational
Transactions
Medication records
Laboratory results
Physiologic testing
Biometric sensors
RFID tags
Partial Intelligence
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.7
Electronic Medical Records Need More To Deliver the True Benefits to Patients“Untamed Technologies Enhance EMR and Related Clinical Systems”
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.8
Search & Retrieve documents
Manage Clinical and Revenue Cycle
Processes
Structured and Unstructured “Big
Data” Analytics
Automatically generate output
(Discharge Notes)
Create Personalized Patient Engagement
Plan
Manage Document Retention
Requirements
Capture “Big Paper” documents
with your MFP’s
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9
Let your MFP captures Big PaperSimplify your workflows
New Customer Application Find a Form
Add to Customer Application Find a Brochure
Submit Employment ApplicationExpense Re-imbursement
Scan a new customer application form
Add a scan to an existing customer file
Find and print a form
Scan and submit expense re-imbursements
Find and print a brochure
Scan a new employment application
Logged in: Kelly Thompson
Admit new patient Find a form
Scan and e mail
Find a brochure
Add to patient file
Expense reimbursement
Add a scan to an existing patient file
Scan admissions documents
Scan to patient file and e mail
Find and print patient education notes
Patient Management- New Patient Admissions- Patient Survey- Clinical Procedure workflows- Patient discharge workflows- Patient discharge instructions
Information Management- Patient Forms- Unified Patient File- Physician Notes- Clinical Narrative- Disease and Wellness Care Collateral
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.10
Serviceability Improvements
• Integrated IT support.• Network Management, and
proactive alerting.• High Capacity Cartridges.• Field Service and support. • Ease of Hot-Swap device
support.• Centralized configurations.
Consolidated Footprint• Single device replaces fax,
label printer, and wristband printer.
• Also provides copy, print, and scan.
• Multiple Paper Tray support.• Decreased desktop real-estate
requirement.
Improved Patient Experience• Color Photo Printing Support.• Addition of color
Precautionary codes.• Simplified admission
processing.
HP Officejet Pro X – Healthcare Focus
Lower Cost of Ownership• Lower Acquisition cost than
multiple thermal devices.• Lower cost of
wristband/label printing.• Lower Annual Service Cost.• Simplified Help desk
troubleshooting.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.11
Let your Healthcare Analytics search the “Big Data”Translate data into clinical insights
HP IDOL +
Patient Communications
ClinicalNarratives
Transactional Data
IT/OT WebSchedules
400+ Connectors
EMR Lab Pharmacy ADT Payer RIS/PACS Billing Documents
Knowledge Discovery
HAI DetectionCompliance Reporting
Predictive Analytics
Best Practices +
Best Experiences
HypothesisGeneration
Search
Medical Guidelines
ProviderCollaborations
Industry Literature
Healthcare Taxonomies
Medical Codings
Clinical Classifiers
Healthcare Visualizations
Medical Workflow UI
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.12
Breakthrough enablers for new analytics approach
• Break the data silos with integrated platform for structuredand unstructured data
• Get unprecedented insights by uncovering hidden concepts, patterns and relationships from 90% of data
• Simplify data analytics with intuitive UI and visualization designed for healthcare professionals
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.13 Copyright © 2013 HP Autonomy. All rights reserved. Other trademarks are registered trademarks and the properties of their respective owners.
Information transformed to enable success
• Improve reimbursements and quality of KPIs with comprehensive and contextually relevant insights
• Reduce costly and error prone manual overhead with intelligent search and automation
• Lower financial, operational and compliance risks with effective reconciliation to proactively uncover errors
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.14
HP Healthcare Analytics platform unlocks full data valueBuilt for unstructured and structured clinical dataCore Capabilities:
• Integrated modular platform for variety of use cases• 400+ data connectors and 150+ data types • Rapid identification of concepts, patterns and relationships• Conceptual search on all data• Advanced security for compliance Healthcare specific capabilities:• SNOMED CT taxonomy with 344K+ concepts and 2M terms• Integrated ICD codes• Intuitive workflow UI and visualization for healthcare applications
Intelligent search and actionable Insights powered by HP IDOL (Intelligent Data Operating Layer)