DHL – The single-source solutionContacts and User Guide – State of Florida
Key Contacts
• Tanya Block – Inside Account Representative Phone: 866-277-2592 e-mail: [email protected]
• Ryan Harrison – District Sales Manager Phone: 954-461-4627 e-mail: [email protected]
• Harley Ebert –Region Sales Director-Florida Phone: 305-360-7432 e-mail: [email protected]
District 1 - MIAAnna Dern – 305-431-3801
District 2 - ORLJerry Gallina – 321-947-7349
District 3 - FLLLon Smolensky – 954-937-7800
[email protected] 4 - JAXRyan Harrison – 954-461-4627
District 5 - TPAGreg Sack – 727-578-5722
PanhandleHarley Ebert – 305-360-7432
Additional Contacts
Urgent shipments requiring immediate attention should be reported to one of these contacts.
• Next Day 10:30 AM - guaranteed overnight by 10:30
• Next Day 12:00 PM - guaranteed overnight by 12:00
• Next Day 3:00 PM - guaranteed overnight by 3:00
• Second Day - guaranteed delivery on the second day by 5:00 PM
• Ground Service - State of Florida in one day, by 5:00 PM
• DHL Global Mail - robust suite of mail services—from pickup and sorting to postage and delivery.
• International Service
– International Document Service (IDOC): International transportation of non-dutiable shipments
– Worldwide Priority Express (WPX): Door to Door delivery of international dutiable shipments
– Import Express (IMP): International inbound and third country shipments
DHL Service Offerings
PCard Billing Registration • Go to http://www.dhl-usa.com/• Click on the “ship” tab at the top left of the page.• If you have not already registered for online services, do so by
selecting “click here to register” in the center of the screen.• After you have registered for on line services, select register
for on line payments• Submit Account Details Note: The account number entered must represent the
physical location you are shipping from. • Accept Terms and Conditions• Submit Billing Profile.• Important! Please ensure that the billing address provided is
the exact address where your Pcard bills to. You will receive an error message if the address varies.