Download pdf - DevOps feedback loops

What is a DevOps Feedback Loop?

By Paul Peissner

Agile/DevOps Advocate

What is the Agile/DevOps Insanity Loop? – The BIG / little PROBLEM


BIG

little agile

enterprise

What is the Agile/DevOps Insanity Loop? – The BIG / little PROBLEM - 1


1) What is an Agile “cadence & culture”? - The development PACE, App size and a more unified Dev & Ops

- Collaboration & learning vs. siloes & blame – it’s not the same culture!

Big-Bang culture change…it’s NOT smaller versions of the same

BIG

little

Waterfall timelines &

organizational siloes agile

enterprise



BIG

little agile

2) What is the definition of insanity? - Agile’s short Dev patterns (Ops is too slow & disconnected to provide Dev feedback)

- Ops/Bus. long-term data monitoring (Dev’s repeated faster cycles gets little feedback)

Long timeframes to eval.

SW’s Ops support costs,

and business success

BIG enterprise

Listening and learning-sync is way off…


BIG

little agile

Big requests not aligned

to iterative agile goals…

…wrong interaction types

3) What is Business’ expectation from software? - Business requesters have little knowledge about Dev’s core strengths

- Dev iterations & backlog mgt…is it a “black box of communication” to business?

Set expectations / educate the business…

enterprise


CEO’s measure Bus. data

to determine Dev success


little agile

4) What is the CEO’s definition of “DONE or Success”? - Integrate the whole Dev & Ops portfolio and track data to/from Ops & business

- Agile/DevOps teams measure their projects and deployments for “success data”

“Definition of done” for Projects/Products/Businesses


BIG enterprise


Optimized for

short-term agility

Accountable and connected

with long-term and

far-reaching performance

and quality expectations!

Quality – Security – Sustainability – Scalability

Anticipate BIG / little PROBLEMS…expect Enterprise “Misalignment”

Ops feedback produces better Dev…

Where do DevOps feedback loops come from…


Where does DevOps feedback go…

Ops

Asset, System

or Service ID

X

Ops Back OfficeOps Front Office

End User or

Business line

(Person)

“P”

P

P2P

P

Feedback comes from Ops PEOPLE



P

Support/Service

Management

(Person)

“P”

Ops

Asset, System

or Service ID

X


End User or

Business line

(Person)

“P”

Production, Cloud

or Data Center

(Machine)

“M”

System/Cloud

Management

(Machine)

“M”

P

M

M2M

P2P

P

M


Feedback comes from Ops MACHINES



P

M

Support/Service

Management

(Person)

“P”

Ops

Asset, System

or Service ID

X


End User or

Business line

(Person)

“P”

Production, Cloud

or Data Center

(Machine)

“M”

System/Cloud

Management

(Machine)

“M”

P

M

P2M

M2P

M2M

P2P

P

M


Feedback comes from Ops MACHINES



P

M

The above graphic inspired by Andi Mann’s article/image on DevOps.com: Four key vectors for closing the DevOps feedback loop

Support/Service

Management

(Person)

“P”

Ops

Asset, System

or Service ID

DevImprove Dev

X


End User or

Business line

(Person)

“P”

Production, Cloud

or Data Center

(Machine)

“M”

Support/Service

Management

(Person)

“P”

System/Cloud

Management

(Machine)

“M”

P

M

P2M

M2P

M2M

P2P

P

M

Where does DevOps feedback go…

Feedback needs to go to Dev PEOPLE

Feedback needs to go to Dev system flows?


Release or

Deploy ID

?

D

S

“D”

Developer

Ops

Asset, System

or Service IDRelease or

Deploy ID

Dev Project

or Product ID

Fast-fix

traceability

Future

influence

Purge

forever

Dev

Improve Reuse

Improve Dev

X


End User or

Business line

(Person)

“P”

Production, Cloud

or Data Center

(Machine)

“M”

Support/Service

Management

(Person)

“P”

System/Cloud

Management

(Machine)

“M”

P

M

P2M

M2P

M2M

P2P

P

M

DevOps feedback loops…

Agile feedback loops…


What is a Dev system flow? ?

That is a great question!

And a longer discussion…

Project/Flow

Template IDRecommend

Reuse

Versioned

/Managed

Code

?

“D”

Developer

System

“S”

S

What is a DevOps “Dev System” flow? – Short Summary!

GitEyeGitEyeGitEye

Public Clouds

Private Cloud

Your Data Center

Dashboards

Integrated portfolio, tool & process data (short-term & long-term) with traceability

Feedback

Evolving

Software

Practices

Open Source and

Accelerated

Dev Designs

Automation,

Cloud and

DevOps

What is a DevOps “Dev System” flow? – Short Summary!

GitEyeGitEyeGitEye

Public Clouds

Private Cloud

Your Data Center

Dashboards

Integrated portfolio, tool & process data (short-term & long-term) with traceability

Feedback

Any/All Dev

methodologies

Any location

with real-time &

historic insights

Maximize Open Source

Instant-on libraries of

Dev tooling with ready-to-

reuse (and changeable)

project templates / flows

Maximize the use of

Automation, Cloud &

version everything!

LISTEN to everything

& everyone!

Enterprise Dev System Flows With Many Options – As Unique As The Project Requires!

Various Sources:

http://www.methodsandtools.com/archive/archive.php?id=94,

http://www.infoq.com/articles/test-automation-continuous-delivery

http://devopsanywhere.blogspot.com/2013/02/sysadmin-productivity-and-chef.html

02468

1012

Low

Automation

Medium

Automation

High

Automation

Full

Automation

$ Cost

Quality

Productivity

AutomationBetter Continuous Integration

Better Dev?

Better Ops?

Cloud

Open Source Graphic Source: Nathan Sowatskey, Cisco, DevNet Team

DevOps4Networks 2014 Presentation

Agile

What is Driving DevOps?

Big Data / SaaS

The Enterprise Agile/DevOps Maturity Curve Model!

The Enterprise Agile Maturity Curve Model!

Agile investigation

Agile Adoption

Agile practice

Agile mastery

Cross-discipline Agile

Corporate Agility

Business Agility

Scaled Agile

The Enterprise DevOps Maturity Curve Model!

Dev process adoption

Open Source - Dev process experimentation

Dev practice

Dev standardization

Dev velocity

DevOps practice

DevOps Velocity

DevOps Mastery

Scaled DevOps

DevOps explored

Tracking Total Cost, Time, Quality and Risk…creates future Dev modeling data


Ops

Asset, System


Deploy ID

Dev Project

or Product ID

Versioned

/Managed

Code

Fast-fix

traceability

Future

influence

Purge

forever

Dev

Improve Reuse

Improve Dev

X


End User or

Business line

(Person)

“P”

Production, Cloud

or Data Center

(Machine)

“M”

Support/Service

Management

(Person)

“P”

System/Cloud

Management

(Machine)

“M”

P

M

P2M

M2P

M2M

P2P

P

M Project/Flow


Reuse

More data-driven

decision-making

DevOps!

“D”

Developer

System

“S”

Tracking Total Cost, Time, Quality and Risk…creates future Dev modeling data

CxO – Is this Enterprise Agility?

PMO – Is this Continuous Planning?

CTO/VPE – Is this Continuous Improvement?


Ops

Asset, System


Deploy ID

Dev Project

or Product ID

Versioned

/Managed

Code

Fast-fix

traceability

Future

influence

Purge

forever

Dev

Improve Reuse

Improve Dev

X


End User or

Business line

(Person)

“P”

Production, Cloud

or Data Center

(Machine)

“M”

Support/Service

Management

(Person)

“P”

System/Cloud

Management

(Machine)

“M”

P

M

P2M

M2P

M2M

P2P

P

M Project/Flow


Reuse

More data-driven

decision-making

DevOps!

“D”

Developer

System

“S”

Going Agile?

Going DevOps?

Stay out of the painful Insanity Loops!

Get More Feedback Loops!