Delivering health partnerships
Owain DaviesHead of Partnerships
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NHS Direct is the trusted namein remote healthcare.
Now you can share ourknowledge on your website
Online health and symptom checkers
Online tools
Easy to use
Expert drivenassessment
Fast answer
Simple to use
Patient is guided through questions, step by step
What are the outcomes?
Online symptom checker
Self care advice online
Web chat with NHS
Direct
Call back from NHS
Direct nurse
Referred to GUM, GP, A&E or 999
Decreasing demand on core NHS services
End points
Everyone benefits
Patient NHSFast answer from
anywhere
Range of options for onward care
Allows non-urgent patients to treat themselves
Frees up valuable resource
Gives best care for the medical problem
Reduces total cost to NHS
Uses technology that they can relate to
Allows NHS advice to prevail over ‘chat room’
Works on any platform
Mobile applications
Kiosks and self-serve
Console and technologyembedded applications
Topics covered
Vaginal bleeding
PregnancyPuberty
Foreign body
Genital injury
Discharge
Swelling
Lumps and growths
Thrush Irritation
Coital pain
Dryness
Intercourse problems
Menstrual problems
Menopause
PMSInflammation
Rash
Genital itchingUrinary problems
Rectal problemsSTIs
Sexual dysfunction
Sexual assault
Sexual abuse
Priaprism
Piercing issues
Hernia
Sexual health checker usage
Female Sexual Health
Male Sexual Health
Contraception problems
45k
20k
11k
per month
Symptom checker use
98% who find the tool use it
Average user spends over 6 mins
Sharing our knowledge
Make symptom checkers available wherever people are looking for health advice and
information
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NHS Direct as part of your website
HomeYour website
Home Patient Information About Us Contact
Function 1
Function 1
Function 1
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Benefits of being a partner
Added feature on your website drives traffic –both new and repeat users
Association with well respected NHS Direct brand
Helps you deliver wellbeing to your users
Functionality will increase user perception of your site
Three formats to choose from
NHS Direct format but in
plain or your own corporate colours
Completely integrated in to your website
style
NHS Directformat –
exactly as onnhsdirect.nhs.uk
Ideal if you:
Are an NHS Trust
Have an NHS style website
Have limited resource for customising
Ideal if you:
Have a strong corporate colour scheme
Want to keep consistency in your website
Ideal if you:
Have a unique website
Have web programming resource available
Partnership data
We can share valuable anonymous data on what your users are doing:
•Number of visits through your website, by symptom checker•Number of patients directed to each outcome