DDT Pest Control Software DDT Pest Control Software DDT Pest Control Software File
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DRAFT MANUAL
FOR
DDT98 SOFTWARE VER. 3.0
DDT Pest Control Software LicenseAgreement
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License Agreement
PLEASE READ THIS DOCUMENT CAREFULLY BEFORE USING THISSOFTWARE
By using the enclosed computer program ("Software"), you agree to become bound bythe terms of this license. If you do not agree to the terms of this license, do not use theSoftware and promptly return the package within 10 days to the place where youobtained it for a refund.
This Software is licensed, not sold to you by DVS Systems ("DVS Systems"), owner of the product for use only under the terms of this License, and DVS Systems reserves anyright not expressly granted to you.
1. License. This License allows you to:
(a). Use the Software only on a single microcomputer at a time, except the Software maybe executed from a common disk shared by multiple CPUs provided that one authorizedcopy of the Software has been licensed from DVS Systems for each CPU executing theSoftware. DVS Systems does not, however, guarantee that the Software will functionproperly in your multiple-CPU, multi-user environment. The Software may not be usedwith any gateways, bridges, modems, and/or network extenders that allow the software tobe used on multiple CPUs unless one authorized copy of the Software has been licensedfrom DVS Systems for each CPU executing the Software.
(b). Make one copy of the Software in machine readable form solely for backuppurposes. The Software is protected by United States copyright law. You mustreproduce on each copy the copyright notice and any other proprietary legends that wereon the original copy supplied by DVS Systems.
2. Restrictions
DDT Pest Control Software LicenseAgreement
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You may not distribute copies of the Software to others or electronically transfer theSoftware from one computer to another over a network and/or zone. The Softwarecontains trade secrets and to protect them you may not decompile, reverse engineer,disassemble, crossassemble or otherwise change and/or reduce the Software to any otherform. You may not modify, adapt, translate, rent, lease, loan, resell for profit, distribute,network, or create derivative works based upon the Software or any part thereof.
3. Termination.
This License is effective until terminated. This License will terminate immediatelywithout notice from DVS Systems if you fail to comply with any provisions of thisLicense. Upon termination you must destroy the Software and all copies thereof. Youmay terminate this License at any time by destroying the Software and all copies thereof.
4. Export Law Assurances.
You agree that the Software will not be shipped, transferred or exported, directly, intoany country prohibited by the United States Export Administration Act and theregulations thereunder nor will be used for any purpose prohibited by the Act.
5. Limited Warranty, Disclaimers, Limitation of Remedies and Damages.
DVS SYSTEMS WARRANTY ON THE MEDIA, INCLUDING ANY IMPLIEDWARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE, IS LIMITED IN DURATION TO THIRTY (30) DAYS FROM THE DATEOF THE ORIGINAL RETAIL PURCHASE OF THIS PRODUCT. AFTER THATPERIOD, IF A DISK FAILS TO WORK OR IF A DISK BECOMES DAMAGED, YOUMAY OBTAIN A REPLACEMENT DISK BY RETURNING THE ORIGINAL DISKAND A CHECK OR MONEY ORDER FOR $5.00, FOR EACH REPLACEMENTDISK, TOGETHER WITH A BRIEF NOTE OF THE EXPLANATION AND A DATEDSALES RECEIPT, TO
DVS SYSTEMS
DDT Pest Control Software LicenseAgreement
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P.O. BOX 2224PONTE VEDRA BEACH, FL 32004-2224
THE REPLACEMENT WARRANTY SET FORTH ABOVE IS THE SOLE ANDEXCLUSIVE REMEDY AGAINST DVS SYSTEMS FOR BREACH OF WARRANTY,EXPRESS OR IMPLIED, OR FOR ANY DEFAULT WHATSOEVER RELATING TOTHE CONDITION OF THE SOFTWARE. DVS SYSTEMS MAKES NO OTHERWARRANTIES OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, WITHRESPECT TO THIS SOFTWARE OR DOCUMENTATION, ITS QUALITY,MERCHANTABILITY, PERFORMANCE OR FITNESS FOR A PARTICULARPURPOSE. AS A RESULT, THIS SOFTWARE IS SOLD WITH ONLY THE LIMITEDWARRANTY WITH RESPECT TO DISKETTE REPLACEMENT AS PROVIDEDABOVE, AND YOU, THE OWNER, ARE ASSUMING ALL OTHER RISKS AS TOITS QUALITY AND PERFORMANCE. IN NO EVENT WILL DVS SYSTEMS OR ITSDEVELOPERS, DIRECTORS, OFFICERS, EMPLOYEES, OR AFFILIATES BELIABLE FOR DIRECT, INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIALDAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE)RESULTING FROM ANY DEFECT IN THIS SOFTWARE OR ITSDOCUMENTATION OR ARISING OUT OF THE USE OF OR INABILITY TO USETHE SOFTWARE OF ACCOMPANYING DOCUMENTATION EVEN IF DVSSYSTEMS, AN AUTHORIZED DVS SYSTEMS REPRESENTATIVE, OR A DVSSYSTEMS AFFILIATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHDAMAGE.
DVS SYSTEMS MAKES NO REPRESENTATION OF WARRANTY REGARDINGTHE RESULTS OBTAINABLE THROUGH USE OF THE SOFTWARE.
NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY DVS SYSTEMS,ITS DEALERS, DISTRIBUTORS, AGENTS, AFFILIATES, DEVELOPERS,DIRECTORS, OFFICER, OR EMPLOYEES SHALL CREATE A WARRANTY OR INANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
SOME STATES DO NOT ALLOW THE EXCLUSION OF LIMITATION OF IMPLIEDWARRANTIES OR LIABILITIES FOR INCIDENTAL OR CONSEQUENTIALDAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
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YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAYHAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
6. Copyright Notice.THE SOFTWARE AND ACCOMPANYING MANUAL ARE COPYRIGHTED WITHALL RIGHTS RESERVED BY DVS SYSTEMS. UNDER UNITED STATESCOPYRIGHT LAWS, THE SOFTWARE AND ITS ACCOMPANYINGDOCUMENTATION MAY NOT BE COPIED, IN WHOLE OR IN PART, EXCEPT INTHE NORMAL USE OF THE SOFTWARE OR TO MAKE A BACKUP COPY FORARCHIVAL PURPOSE ONLY. ANY OTHER COPYING, SELLING ORDISTRIBUTING THIS SOFTWARE IS HEREBY EXPRESSLY FORBIDDEN.
DDT Pest Control Software Table ofContents
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Table of Contents
Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Company (Number or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Street . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Zip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Access code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Data Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
OK (Push button) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cancel (Push button) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Open Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Printer Setup Menu Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Lock data Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Editing and Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Next button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Prev button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Edit button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Insert button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
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Delete button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Undo button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Customer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Sort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
View by . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Street, City, State, Zip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Service Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Home Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Work Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Account Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Start Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Start Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Last Bill, Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
On Account, Last Updated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Balance Due . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Aging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Canceled, Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Print Statement Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
History push button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
ReCalc push button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Name, Street, Local, City, Zip, State, Home and Work Phones . . . . . 22
Area (Any number or letter combination) . . . . . . . . . . . . . . . . . . . . . . 22
Route (Any number or letter combination) . . . . . . . . . . . . . . . . . . . . . 22
Service Month (123456789OND) . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Service Weeks (WK 1-5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Service Day (Day 1-7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Total Apps (Total Applications) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Anniversary Date (Date Format) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cx � d, Cx Date (Check Block & Date) . . . . . . . . . . . . . . . . . . . . . . . . 24
SalesMan (Any number or Letter) . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
% Comm (Percent Commission) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Total (Total Commission) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Expires (Commission expires) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Service (Pick List) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chemical (Pick List) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
SqFt/Units (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Unit Cost (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tax Rate (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Discount (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Last Service (Calculated) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Next Service (Calculated) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Cost/Application (Cost/App Number) . . . . . . . . . . . . . . . . . . . . . . . . 27
Total (Computed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Billing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Pay Plan (Pick List) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Bill Amount (Calculated) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Bill Months (123456789OND) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Service Tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Auto Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
View By . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Customer ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Show Outstanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Show Completed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
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Column titles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
ID (Any number or Letter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Date Sched (Date) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Date Comp (Date) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Reference, Chemical, Pay Plan, Technician (Lists) . . . . . . . . . . . . . 33
Service Cost + Tax (Number, Pre-filled) . . . . . . . . . . . . . . . . . . . . . . 33
Tax (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Time In, Time out (Time) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Posting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
View by . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Customer ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Column titles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Date (Date) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Amount Received (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
AR Amount (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Payment Number (Pmt Number - Number) . . . . . . . . . . . . . . . . . . . . 37
Payment Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Method (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Calendar Bills . . . . . . . . . . . . 38
ID (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Name, Street (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
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Area, Route (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Service Month, Service Week . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Service, Chemical (Pick Lists) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Process (Button) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Accept (Button) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Cancel (Button) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Service Menu Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Service Type (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Service Code (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Unit Cost (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chemicals Menu Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chemical (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Code (Numbers of Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Unit Cost (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Payment Plans Menu Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Pay Plan (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Periods/Year (Number) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Technicians Menu Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Technician (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Code (Numbers or Letters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Deposit Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
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Daily Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
New Starts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Cancelled Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Mailing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
DDT Pest Control Software File
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Menu Items
DDT Pest Control Software File
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File
Company Info Menu Choice
Selecting Company Info from the main menu
allows you to enter your own company information
into the program. The following window will
appear.
DDT Pest Control Software File
Page 3
Once this form is completed and closed, your
company name will appear at the top of the screen
above all windows
Name
Enter your name here.
Company (Number or Letters)
Enter the name for your company here.
Street
Enter your street or Post Office Box Number.
City
Enter your City.
State
Enter your State.
Zip
Enter your Zip code.
Phone
Enter your phone and Fax numbers.
Access code
DDT Pest Control Software File
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Enter the Access code provided with your program.
This code is required after the end of your trial
period.
Data Path
The data path is the directory location where all
database and report files are located. Each
company is required to have a separate data path
for its files.
Password
If you select password, a password box will appear
allowing you to enter your password for access to
files.
OK (Push button)
window and returns to the previous screen Pressing
this button accepts the data in the company
Information.
Cancel (Push button)
This button will end editing and close this window.
Any changes made will be canceled.
Open Company
DDT Pest Control Software File
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This dialog box allows the user to add an additional
company or select an existing one. Pressing OK
will close all windows for the existing company
and open the highlighted company for use.
Pressing ADD will open the Company Information
screen with blank fields for entry of a new
company.
Printer Setup Menu Choice
If you select this entry, a dialog box will appear
with your current window printer choice, and
available options which you can change. Printers
which appear in this window are controlled by
Windows and not this program. See the Windows
Control panel in Program Manager for information
on how to add or remove windows printers.
Backup Data Menu Choice
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Page 6
Selecting this entry will copy all database files for
your company to the local backup directory. This
directory is located one level below your current
company directory. You should use this feature
DAILY .
Preferences
Allows for setting passwords, printer selections,
and adding other windows programs to your menu.
Lock data Files
DDT Pest Control Software File
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Selecting this option allows you to lock your
previous entries by date. This will prevent
inadvertent changes to data and billing information.
For example, if payments were locked with a date
of 06/15/97, entries made earlier than tha t date
could not be changed. This option is password
protected.
Exit
Select EXIT and the program will terminate. You
will return to the Windows Program M anager.
DDT Pest Control Software File
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Editing and Navigation
Records are groups of data which pertain to a
specific customer or function. Each customer for
example, has a single account record, holding their
current balance, aging, opening balance, etc. When
you view a customer in a window such as
Customer Information, the screen is filled with one
record worth of data.
Some Windows show your data in lists, where
more than one record is visible on screen at once. A
good example is the Payments Window. Using the
keys on this type of form usually causes the cursor
to move up or down the screen to the selected
record.
You should think of your files as lists of customers.
The commands in this section will move you up or
down the list, allow you to change data on a line in
the list, or forget the changes you have made to a
line (record) on the list.
Next button
Moves you to your next customer or item
displayed. If you are at the bottom of your file, the
command is ignored.
Prev button
Moves you to the customer prior to what you are
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Records
Page 9
currently viewing. If you are at the top of your file,
this command is ignored.
Edit button
When you f irst open a data f ile, it normally is
presented in a viewing mode only. This is to
prevent inadvertent keystrokes from changing or
deleting your data. The program also operates
quicker when you only view your data. Selecting
Edit Mode allows you to change the data on the
screen, but it also "locks" the information so no one
else can make changes to the same Customer
(record) until you are through with your own
changes for the customer.
Insert button
This selection places a blank record for you to
begin entering new information on. It is normally
used when you wish to add new customers, new
services, tickets, etc. You must be in edit mode to
use this feature.
Delete button
This selection will permanently delete the customer
or data record currently in view or highlighted on
your list. Use it sparingly, as the only way to
recover deleted information is to retype it or copy it
from your backup files. You must be in edit mode
to use this feature.
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Records
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Undo button
If you have not saved your changes to the record
you are on (usually by ending edit or moving off
the record you are editing), you can return it to its
initial values before you started making changes.
This fea ture is available only if you are in edit
mode and your changes have not been posted
(written) to your permanent data files.
DDT Pest Control Software Activities
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Activities
The activities pull down menu provides access to the most commonly used
items in the program. It provides access to customer account histories,
contract services, billing, payments and adjustments, and service tickets.
Customer Information
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The Customer information screen was designed to
allow easy access to all information which applies
to a specific customer. From this screen, you have
access to the current billing amounts including
aging, service , payment and adjustment histories.
A memo area allows you to keep a up to date notes
for your customers accounts, as well as service
agreement information.
DDT Pest Control Software Activities
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ID
7 digit unique number assigned to each customer. It
may consist of letters or numbers. Upper and
lowercase letters are considered as different letters.
(i.e., case sensitive).
Sort
Used for creating alphabetical listings of customers.
It is recommended that you adopt a standard format
suitable for your company, such as � last name, first
MI � .
View by
Allows you to view your customers in the order
specified. This includes by ID, Alphabetical, by
street, and by phone number.
Name
A name you would normally use when mailing
information to your customer's billing address. This
field is used for all b ills and labels. An example
would be � Mr. John Smith � . A first name - last
name format is recommended. See SORT field
information above for using a last name - first
name type of format.
DDT Pest Control Software Activities
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Street, City, State, Zip
Your customer's billing city address, including the
9 digit zip code.
Service Area
A reference which identifies the physical account
or area you are referencing for the bill.
Home Phone
Your customer's home or primary phone number.
Work Phone
Your customer's work or secondary number.
Account Status
Start Balance
This is the customer's beginning balance when you
first begin using DDT. For most new customers,
this entry is normally zero. If you are transferring
records to the program from other sources, such as
paper customer files or other pest control programs,
entering their existing balance including the total of
past due amounts. (aging)
Start Date
This date indicates when a customers account is
DDT Pest Control Software Activities
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opened in the program. Aging and other account
totals will use this date for reference.
Last Bill, Date
This is the amount of the last bill printed for the
customer.
On Account, Last Updated
The account total for your customer. It includes the
Opening balance, payments, credits, adjustments,
and services completed (not services scheduled).
This total is updated after any account activity is
posted. It is designed to show you the actual
customer's balance to the date indicated. (Similar to
credit balance on your credit card statements).
Balance Due
This is the total amount that the customer is billed
based on services provided and payment plans
selected. If the customers service payment plans
are all � Bal Due � , this field should match the ON
ACCOUNT amount.
Aging
Accounts are aged based upon what is billed to the
customer, and do not include services which have
not been completed. Payments are automatically
credited against the oldest aging balance.
Memo
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Memo is an area reserved for private notes and
information concerning your customer. It is
unlimited in length. Unlike service notes (see
contracts), the memo notes are not printed on a
customer � s statement.
Canceled, Date
This is a check block to indicate when a customer
is no longer to be billed or has canceled their
account. The date is supplied for your reference
only. Customers will not be billed if this block is
checked, even if they have an outstanding balance.
Please note that you need to also cancel the
customers services (See Contracts and Services in
the next section) to prevent scheduling services in
the future. Please note that canceling or deleting a
customer does not remove accounting data from the
files.
Print Statement Icon
Brings up the print statement dialog box with the
current customer selected. Use this to print a single
statement for the customer in view. If you wish to
print a bill even though their is nothing currently
due, check the INCLUDE ZERO BALANCES
box.
DDT Pest Control Software Activities
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History push button
A listing of services which have been scheduled
and/or completed for your customer. A detailed
summary of different account credits and charges is
listed at the bottom of the window. Click on the
print icon and a detailed account summary will be
printed for the customer.
DDT Pest Control Software Activities
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Contracts push button
DDT Pest Control Software Activities
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This is a summary listing of contracts and services
which have been entered into the computer using
the Contracts and Services screen.
ReCalc push button
Although customer accounts are automatically
updated when posting information, network file
locking can sometimes cause the customer you are
viewing to not update. Pressing this button
manually recalculates the customer � s entire account
including aging.
Contracts and Services
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Contracts and Services
Page 20
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Contracts and Services
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The Contracts and Services form contains the data
that identifies a service address, type of service,
chemicals, property descriptions, service and
billing schedules, routes, and other information
which governs what services and sales a customer
is to receive. When you finish entering a customer
on this screen, data will be entered into the
accounting f iles for b illing to automatically occur.
Each individual service a customer receives is
reflected on a single Contracts and Services form.
If a customer has more than one service, then there
will be more than one Contracts and Services form
for that customer.
ID
This is the Customer ID as assigned in the
Customer Information Screen. Remember that you
can assign multiple contracts and services to the
same ID. After you enter and ID on an existing
customer in the Customer database, the Billing
Address and related information is automatically
copied into the appropriate service address fields.
You may type over this information if the Service
Address is different than the Billing Address.
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Contracts and Services
Page 22
NName,Name, Street, Local, City, Zip, State, Home anName, Street, Local, City, Zip, State, Home and WorName, Street, Local, City, Zip, State, Home and Work
Phones
Information in these fields relates to the SERVICE
ADDRESS, and may not necessarily be the same
as the BILLING ADDRESS listed on the Customer
Information Window.
Area (Any number or letter combination)
Customers can be grouped by geographical areas
for service scheduling and reporting. Enter a name
which is easy to remember or group your customers
by.
Route (Any number or letter combination)
This field allows another grouping by geographical
area or route assignment. This f ield is
alphanumeric, which means if you number your
routes, "1" is different than "01". You can also put
subdivision, street, or other information which can
help you organize your customers.
Service Month (123456789OND)
This field identifies which months of the year
servicing is supposed to occur. The first 9 months
are listed as numbers, with October, November,
and December listed alphabetically as O, N, and D
respectively. For example, if someone was
scheduled for quarterly service beginning in
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Contracts and Services
Page 23
January, you would enter "147O" for January,
April, July, and October. If you wanted to schedule
someone for lawn service only during the summer
months, you would enter only the months desired
for the service. For another example, an annual flea
treatment scheduled for March, would be entered
as "3".
Service Weeks (WK 1-5)
This is a number which indicates which week of
the month you wish to perform service. It can be
any combination of numbers from 1 to 5.
Service Day (Day 1-7)
This is a number or combination of numbers for
which day of the week you wish to schedule
service for. It can also be a single number or
combination of numbers for service days. It is up to
you to decide which day of the week should be day
1, but remember most people think that the first
day of any week begins on Sunday.
Total Apps (Total Applications)
This is the total number of applications or services
you expect to apply within the next year. For
monthly services , it should be 12. For quarterly, it
should be 4.
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Contracts and Services
Page 24
Anniversary Date (Date Format)
Indicates what date this contract or service was first
established with the customer. This date is later
used to determine when service contracts need to
be renewed.
Cx �d, Cx Date (Check Block & Date)
Check this block and fill in the date when a
customer no longer needs this service. This will
prevent services from being scheduled in the future.
Do not use this block to cancel customers from the
system. Use the Cancel block in the Customer
Information window instead.
SalesMan (Any number or Letter)
Utilize this field to indicate who gets credit for this
particular sale to the customer.
% Comm (Percent Commission)
Enter the total commission percentage the salesman
is to receive.
Total (Total Commission)
Enter the total dollar amount of the commission.
Expires (Commission expires)
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Contracts and Services
Page 25
Enter the date for when the commission period
expires. The commission period is based on
company policy, but in general, it is a length of
time for which the customer must remain with your
company. If the customer cancels before the
commission period expires, a report is generated.
(See commission reports).
Service (Pick List)
This is a drop down list of your available services.
Available services are entered in the Services
Window via the LISTS menu choice. You must
pick from the list as typing in new entries not on
the list will not be accepted by the program. Use
Alt-Down Arrow to view all selections available.
Chemical (Pick List)
This is a d rop down list of all chemicals available
from your Chemicals List, entered via the LISTS
menu choice. It functions in the same manner as
the Service Pick List above.
SqFt/Units (Number)
Enter a reference for the number of square feet for
the property or the number of total '"units" you are
referring to. For example, if you have 2300 square
feet of grass to treat, enter "2300" in this block. As
another example, if you are selling 3 bags of
fertilizer, enter "3" in this block.
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Contracts and Services
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Unit Cost (Number)
This number is used with the SqFt/Units number
above and helps determine the final cost of the
service. If your grass trea tment costs .01 cents /Sqft,
enter ".01" in this block. If your fertilizer sells for
8.95/bag, enter "8.95" in this block. As a default,
the program automatically copies the cost/unit from
the Services List (See LISTS).
Tax Rate (Number)
Enter a decimal number here for sales tax to be
automatically computed into the cost of the
application. 6% is entered as ".06".
Discount (Number)
If you wish to give the customer a discount from
your regular prices, enter that amount here. 10% is
entered as ".10".
Last Service (Calculated)
This field is automatically updated whenever a
scheduled service's completed date is filled in on
the Service Ticket Window.
Next Service (Calculated)
This field is automatically computed based on your
service months, weeks, and days.
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Contracts and Services
Page 27
Cost/Application (Cost/App Number)
This is a calculated field which may be overridden
by you. The calculation is normally (SQFT/UNITS
* UNIT COST)* (1+ %TAX-%DISC). It is
designed to give you an idea of what you should
charge your customer for service. It does not take
into account other factors which may increase or
decrease the total cost of the service, which is why
you are allowed to type over the computed amount
and enter your own if necessary.
Total (Computed)
This is the total cost for a service for a years period.
It is the calculation of TOTAL APP*COST/APP.
Billing Information
There are generally two dif ferent ways in which to
bill you customers. One is Balance due, where a
customer pays for services as they occur. The other
is CONTRACT billing, where a customer pays
over a given period of time for services which may
occur as little as once per year. In reality,
CONTRACT billing extends credit to your
customers. An example of CONTRACT billing is
where a customer receives a once a year flea
treatment at a cost of $240 .00, but pays monthly
$20.00 for the next year (12*$20.00=$240.00).
Pay Plan (Pick List)
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Contracts and Services
Page 28
Select a plan from this list of how you wish to bill
your customer. The computer will automatically
look up the number of billing periods/year from
your BILLING List (See LISTS) and divide your
Total (from above) by this number. If your billing
plan is "Bal Due" (used for balance due or pay as
you go customers), no calculation occurs.
Bill Amount (Calculated)
If the billing periods/year are not "0", this number
is normally the Total for the year divided by the
Billing periods/year. If you are billing your
customer on a balance due basis, with a period of
0, the Cost/App amount is entered here. Again, you
may override these calculations and enter your own
amount if you wish.
Bill Months (123456789OND)
Enter a month for when you want to have
CONTRACT bills automatically sent to your
customers. If you want to have your customers
billed monthly, enter"123456789OND" to produce
a contract bill for each month of the year. For
Quarterly billing, enter "147O" or whatever months
you wish to bill. Balance Due billing or other
billings methods with Periods/year set to "0" ignore
this field, and will automatically bill whenever a
service requiring payment is performed. PLEASE
NOTE THAT THE BILLING PERIODS AFFECT
ONLY BILLING, AND HAVE NOTHING TO
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Contracts and Services
Page 29
DO WITH SCHEDULING SERVICES!
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Service Tickets
Page 30
Service Tickets
The Service Ticket entry and editing window is
used to enter completion dates for scheduled
services. Whenever you schedule a service using
the program's automatic scheduling features, basic
data for the service is placed in the ticket f ile. This
includes the da te scheduled, the customer's ID
number, name of the service, and cost. Once a
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Service Tickets
Page 31
completion date is entered, the record is posted and
the customer's account files are automatically
updated. If necessary, services can be manually
entered on this screen without scheduling them.
Service Tickets are presented in list format, with
one service ticket per line.
The top of the screen displays viewing options and
contract and services information from which the
highlighted ticket refers to. If you find this to be
blank for a particular ID, it means there is no
related contract to the Service Ticket line you are
on.
Auto Edit
When checked, allows posting of tickets without
having to select edit from the navigation menu for
each ticket. When this screen first appears, the
tickets are presented in viewing format only. (This
prevents inadvertent changes and deletions).
View By
Customer ID
This is the default viewing preference. Service
tickets are listed and grouped by the customer � s ID
number.
Date
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Service Tickets
Page 32
This option presents service tickets in date order. In
addition, when this option is selected, it is possible
to filter for outstanding or completed tickets, or
both.
Show Outstanding
If view by date is selected, only tickets with blank
date comp entries are shown.
Show Completed
If view by date is selected, only tickets with date
comp filled in are shown.
Column titles
ID (Any number or Letter)
This is the customer's ID number, and it is
normally placed in this field whenever the service
is automatically scheduled.
Date Sched (Date)
This is the date when the service was scheduled,
and is normally the computer date when the
automatic scheduling function was used.
Date Comp (Date)
When a service is completed, you need to enter the
completion date in this field. This date will appear
on the customer's invoice when they are billed.
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Service Tickets
Page 33
Reference, Chemical, Pay Plan, Technician (Lists)
This data is normally copied from the contract and
services file. Some of these fields are capable of
looking up data from your lists. To perform such a
look up, press CTRL -Spacebar while the cursor is
in one of these fields. You will be able to pick from
a possible list of entries . You will not be able to
advance to the next field if the entry does not match
what is in the respective List file. The
REFERENCE column later appears as a memo in
your bills to your customers.
Service Cost + Tax (Number, Pre-filled)
This is the total cost, including taxes if applicable,
for the service. You may type over this number if
you wish.
Tax (Number)
This is the total amount of the taxes included in the
previous field.
Time In, Time out (Time)
These fields are utilized for tracking time in the
field if you wish.
Posting
Tickets are automatically posted at the end of each
line when editing, deleting or adding completed
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Service Tickets
Page 34
tickets. The date comp column must contain a date.
It is also performed when you close the Service
Ticket window, just in case you forget. You can
also post a ticket without moving to another line by
using the accept changes button on the navigation
menu.
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Payments
Page 35
Payments
The Payment entry Window is where you enter
check, cash, or credit card payments for your
customer. The top of the screen will fill in once the
customer's ID number has been entered and you
advance to the next field. Like the service ticket
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Payments
Page 36
window, this screen has one line reserved for each
payment received.
View by
Customer ID
Selecting this option lists and groups payments by
the customer �s ID number.
Date
Lists and groups payments by the date received.
Column titles
ID
Enter the customer's ID number. If the customer is
on file, the top of the screen will fill with the
customer's name, street, and current account
information.
Date (Date)
This is the date which will appear on the customer's
statement showing the payment being received.
Amount Received (Number)
This should be the tota l amount of the payment.
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Payments
Page 37
AR Amount (Number)
This is the total amount you want to credit the
account for. In almost all cases, it is the same as the
Amount received.
Payment Number (Pmt Number - Number)
Use this for reference. It generally contains the
check number.
Payment Method
Use this for reference. It may be cash, check, or
any other method you wish to type in.
Method (Numbers or Letters)
Enter a description of how they payment was
made, usually check or cash.
Adjustments
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Payments
Page 38
Calendar Bills
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Payments
Page 39
DDT Pest Control Software Scheduling Services
Page 40
Scheduling Services
The Schedule Service Window allows you to
quickly schedule services for groups of customers
or a single customer. When a field in the form is
filled out, the Contracts file is searched for
matching information, and those customer records
that do match are added to the Service Ticket f ile
for printing and processing.
DDT Pest Control Software Scheduling Services
Page 41
This window is a query form. Query forms accept
partial da ta and search database files for matches to
your "Question".
For Example, if the only entry you placed in the
Schedule Service Window was a "Lawn Spray"
service in the Service field area, any Contract
which had a service field entry of "Lawn Spray"
would be scheduled. If you were to place a
customer's ID number in the ID field area along
with "Lawn Spray" in the Service field, the Contact
file would be searched for records which match the
customer's ID field and Service field, thus
scheduling "Lawn Spray" for only the specific
customer listed in the ID field.
As another example, suppose you wanted to
schedule all "Household Pest" services for a service
route named "01", which needed to be serviced in
the 2nd week of August. You would select
"Household Pest" for the Service field, enter "01"
in the Route f ield, enter "8" in the Service Month
field, and a "2" in the Service Week field.
Please note that if no entries are made in the
Schedule Service Window that no services will be
scheduled for anyone. At a minimum, one field
entry is required for a search to be initiated.
ID (Numbers or Letters)
Enter a valid Customer ID from your contract files
DDT Pest Control Software Scheduling Services
Page 42
Name, Street (Numbers or Letters)
Enter matching values you know are in your
Contract and Services files.
Area, Route (Numbers or Letters)
If you wish to schedule a specific Area or Route,
enter a matching value from your Contract and
Services files for the specific area desired.
Service Month, Service Week
If you wish to restrict the search to specific service
times, enter the appropriate data in these fields. See
the Contract and Services Window description for
the data formats for Service Months and Weeks.
Service, Chemical (Pick Lists)
Select the type of service or chemical from these
lists you wish to schedule. Chemical Scheduling
along with routes can be very advantageous if you
use chemical trucks.
Process (Button)
Selecting this button begins the Query. When the
button "pops" out. The appropriate work has been
scheduled, and should be visible in the Window.
Accept (Button)
DDT Pest Control Software Scheduling Services
Page 43
After selecting your services, they appear as a list
in the window for your review. They are not
scheduled however until you press this button!
Once this button is pressed, service tickets are
placed in the Service Ticket File.
Cancel (Button)
Aborts the scheduling process, discards any
pending services not yet accepted, and closes the
Schedule Service Window.
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Lists
Page 44
Lists
The Lists menu contains basic company billing,
Chemical, Technicians, and supplied services
choices. These list should be initially filled out
when you set up your program.
All Windows in this section display their data as
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Lists
Page 45
lists. That means one record is displayed on each
line. Other Windows in the program will have drop
down list windows (called Pick Lists) which
reference the Service Window .
Service Menu Choice
When you set up your program, you need to
identify those services you wish to offer to your
customers. As you enter contracts, services, and
schedule services, you will f ind yourself
continually referencing your services list.
Selecting Service will display the following :
DDTDDT Pest Control Software DDT Pest Control Software DDT Pest Control Software Lists
Page 46
Service Type (Numbers or Letters)
Enter a unique description for the type of service
you wish to offer.
Service Code (Numbers or Letters)
This is a unique code for your service. It is used
when you want to refer to the Service type without
using the descriptive name. It sometimes will
appear on forms where there is insufficient room
for the entire name.
Unit Cost (Number)
Enter the cost/unit of sale for your Service Type.
For example, if you charge $75.00 for a termite
inspection, its unit cost is $75.00. If you charge
$0.02 per sqf t to spray a lawn with dursban, the
unit cost is $0.02. Unit costs are important because
they are used by other parts of the program, such as
calculating the total cost of a customer's contrac t in
the Contract and Services Window.
Chemicals Menu Choice
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Chemical (Numbers or Letters)
Enter a unique description for the type of chemical
you use
Code (Numbers of Letters)
This is unique code for your chemical. It is used
similarly to the Code field for Services.
Unit Cost (Number)
See the description for unit cost for the Services
List. Chemical Unit costs are not currently used by
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the program, but may be in the future when
inventory control is introduced.
Payment Plans Menu Choice
This list allows you to set up your billing options
for all of your customers. All customers will use at
least one of the billing plans you place on this list.
Pay Plan (Numbers or Letters)
Enter a description which easily identifies the type
of billing plan to your customers.
Periods/Year (Number)
Enter the number of times you wish to periodically
bill your customer. Pay as you go customers
generally fall into a balance due category, with no
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periodic billing cycle. Enter 0 for this type of
customer. All other types of billing p lans should
have a number greater than or equal to 1. For
example, if you have a customer who wishes to be
billed 12 times a year for his termite inspection,
create a monthly billing plan with 12 periods/year.
Be careful though. If you have a customer with
Monthly yard service and he pays when the service
is completed, assign him to a � Bal Due � pay plan
with 0 periods/year. Under this method he will be
billed only when the services are completed. If you
assigned him to a Monthly payment plan instead,
he would be billed 12 times a year even though the
services may not occur (for whatever reason).
Technicians Menu Choice
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There are Windows in the program which a llow
you to indicate who has performed a particular
service, or give credit for a sale to a customer. This
is the list f rom which you choose.
Technician (Numbers or Letters)
Enter your employees name.
Code (Numbers or Letters)
Enter a unique code number for this employee.
Reports
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Route Summary
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Deposit Summary
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Daily Sales
Commissions
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New Starts
Cancelled Services
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Mailing Labels
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Windows