Transcript
Page 1: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

Social Media & Engagement Marketing

@EquineValentina #BeyondEngagement

M. Valentina Escobar-Gonzalez, MBAFounder & Bilingual Marketing Consultantwww.Beyond-Engagement.com

Page 2: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

What is “Inbound” Marketing?

Publish + Share =

Get Found

@EquineValentina #BeyondEngagement

Page 3: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Rethink: How deliver your

Message, treatCustomers, & Employees

Page 4: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Page 5: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Page 6: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Make it Personal

• Make it Personal: What does the company do? iStock photos on Website?

• Don’t use their words!• Innovate, Pleased to, Unique, Focused on,

leading provider, Commitment, Partnership, New and Improved, Leverage, 120 Percent, Cost effective, Next generation, 110 Percent, Flexible, World Class

Page 7: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

The Future of Mobile Marketing

6 Billion People

4 Billion 3.5 Billion

Page 8: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Page 9: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Location-Based Inbound Marketing

• Is your website mobile-friendly?

• Keywords?

• Google or download: Charmin’s “Sit or Squat App”

Page 10: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Page 11: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Customer Service

• 36-48 month life cycle (TV, Emails, GroupOn)• Retention• Customer Acquisition: “being mapped”• Traditional vs. New MarketingTV Ads, Billboards, “Screen economy”• Forget Google! (Context) Search.Twitter.com• “Surprize & Delight” (i.e. Wedding)

Page 12: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Page 13: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Introverts are Amazing!

• How to “Wage a Quiet Revolution”MeetingsOffice SpaceLeadership

Page 14: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Why You Get Fired?

Everything A Marketer Needs to Know about LinkedIn

Mobile Marketing in an Inbound World: Apps, Tactics, and Metrics for Success

Getting your Clients to Pay for Strategy

The Case for Small: Building an Inbound Marketing Consultancy

The Art and Science of Selling Agency Services

7 Content Ideas to Blow Up Your Brand, Business, and Sales in 2012 and Beyond

Whither Twitter?

From Boring to Story: How to Make Your Content Rule

Breakout Sessions Attended

Page 15: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

References

• Inbound 2012 Conference hosted by HubSpot• David Meerman Scott, “The New Rules of

Marketing & PR”• Gary Vaynerchuk (Vee), “Thank You Economy”• Susan Cain, “QUIET: The Power of Introverts”• Mark Schaefer “Return on Influence” & “The

Tao of Twitter”

Page 16: Customer Acquisition, Susan Cain, Quiet the power of introverts, The New Rules of Marketing & PR, Thank you Economy, Gary Vaynerchuk, Mapping customers, searching on Twitter, Social

@EquineValentina #BeyondEngagement

Contact Valentina:

M. Valentina [email protected]

855-880-5082

www.Beyond-Engagement.com@EquineValentina

http://www.facebook.com/BeyondEngagement


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