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Page 1: CRM FOR THE SMALLER AIRCRAFT

CRM FOR THE SMALLER AIRCRAFT

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http://nt_intranet/utilities/logos/flybe_logo.jpg
Page 2: CRM FOR THE SMALLER AIRCRAFT

BOMBARDIER Q400 DASH 8

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http://nt_intranet/utilities/logos/flybe_logo.jpg
http://nt_intranet/utilities/logos/flybe_logo.jpg
Page 3: CRM FOR THE SMALLER AIRCRAFT

THE CREW

•

•

Page 4: CRM FOR THE SMALLER AIRCRAFT

CRM USER FRIENDLY ENVIRONMENT

+ CREW =

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Page 5: CRM FOR THE SMALLER AIRCRAFT

THE CREW

• 170 PILOTS• 330 CABIN CREW• 8 BASES• NO “THEM & US”

CULTURE• USE SAME HOTEL• GOOD SOCIAL

LIFE

Page 6: CRM FOR THE SMALLER AIRCRAFT

COMPANY CULTURE

• SAFETY FIRST• JOINT CRM • JOINT BRIEFING• COMMUNICATE

EFFECTIVELY• OBTAIN FACTS• NEVER ASSUME• ALWAYS CHECK• SHARE THEIR

MENTAL MODELS

Page 7: CRM FOR THE SMALLER AIRCRAFT

AIRCRAFT


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