Michele Hovet – Industry Principal, SAPDiana Zavala- Director, HP Enterprise
COVITS 2016September 7, 2016
The Data Deluge
Agenda
• What is the Data Problem? • The Human Side of Data • Discovering Value • Building a Data Centric Foundation• Driving Outcomes• Wrap-up
Enormity of data• The data pool is doubling in size every
two years
• Unstructured Data is growing 3x faster than structured data
• By 2020, it's projected to reach 44 zettabytes. (IDC)
• That means there will be as many bits in the digital universe as there are stars in the physical universe.
Human Face of Big Data
http://discover.sap.com/human-face-big-data?url_id=banner-us-homepage-row5-big-data-human-sept15r2
The pervasive challenge
Government is under tremendous pressure to:
• Continuously deliver better products and services to citizens
• Improve operations• Better manage risks• Reduce costs• Develop new models to meet stakeholder
demands
Those who are able to unlock the value of their data are:“Data-driven and agile enterprises”
How do I start today without entering in
technology obsolescence risks?
How do I use data to
enable employees to
create new innovations?
In a world of big data, how do I protect myselfagainst new security threats ?
How do I analyze 100% of relevant data from new sources (human, machine, business)?
100% of your
relevant data
Achieve Superior
Outcomes with Big Data
Build a Data-Centric Foundation
Discoverthe Value of Your Data
Accelerate your path to becoming a Data-Driven Organization
Reduce risks
Reduce costStreamline operations
Achieve agilityEnhance citizen services
Human Data
Machine Data
Business Data
Discovering ValueOpen Data, Transparency
ComplexityIntegration
Which data to focus on first – what’s the priority?
Align mission goals and challenges with the relevant data
How to discover the value of your data
Evaluate your data and quickly test, learn, and iterate ideas to discover value
Create a strategic roadmap based on learnings
Actions
Data Discovery
Data Driven Transformation Planning
Business benefits
Agile execution to impactful projects
Maximize alignment to value
Saving Lives -
State of Indiana and Infant Mortality –Using Data across agencies – 15 data sets, 9 billion rows of data to gain insight into the issue
Building a Data Centric FoundationInfrastructure, Tools, Culture
GovernanceBest Practices
Big Data Strategy Data Management
Operationalize Analytics
Needs along the Big Data journey
• Create/Update Strategy• Fast win-quarterly releases• Buy vs. Build• Platform options: Open source, proprietary, hybrid,
migration to new low cost big data technologies• Impact on existing solutions• Financials & ROI
• Social Media data strategies (tweets, FB, blogs)• Public data feeds (LexisNexis, regulatory, Govt.)• Operational data sources (call center, supply chain)• Existing warehouse (BI, DW, proprietary solutions)• IOT- new devices, Sensor/machine data• Resource/expertise for data quality and ETL
• Data Lakes and investigative analytics • New insights from accumulated data• Use case development based on business needs• Data Modeling and Results• Ad hoc analytics environments, Analytics COE• Solutions library, Use case libraries• Data scientist and analysts for building models
• Deployment models: On-premise, Cloud, Hybrid• “As a Service” Elastic operational models • Partner with end-to-end solutions• Business process changes based on analytics• Decision support & predictive analytics deployment• Technical expertise for platform administration,
developer support and consulting
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Innovative Data Hub
A single trusted source of citizen, supplier and service related data.A cloud platform that automates the time consuming process of extracting, transforming and loading data from multiple sources for information management and reporting. .
County Council
Cost reduction and increased efficiency
Addressed major business processes, data flows and technologies for patient safety across the state and multiple operating applications and technical environments.
Pennsylvania Patient Safety
Converged data powering citizen services
What Indiana Did About It?
Driving Outcomes
ROI, BenefitsHave a plan, but get started nowBest Practices
Understanding epidemics
• Opiate Epidemic
See the data come to life in a presentation to Indiana Drug Task Force – January Meeting Minute 30
http://www.in.gov/gtfdetp/2409.htm
Opiates over time
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Healthcare Program Recertification
Predict churn risk among the program participants. The churn rate at recertification ranges between 66 % and 90%. Target participants at a higher risk to churn, reducing recertification costs..
State of California
Managed Healthcare Trends with Self-service Analytics
Understand the managed care trends for a large state health agency. Seamless integration of provider, procedure and managed care data..
State of Ohio
Supporting citizen health
Citizen-Centric, Outcomes-Driven Approach
Questions and Contact info
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Michele Hovet – Industry Principal, SAP – [email protected] Zavala- Director, HP Enterprise – [email protected]