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NAME: MUHAMAD ARIF ARIFFIN BIN MOHAMED RAZIP
ID NO: 143013598
SUBJECT: THEORIES OF COMMUNICATION (BLC 122)
ASSINMENT 1
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INTERPERSONAL COMMUNICATION
INTRODUCTION
Interpersonal communication is a face to face communication and it is also can be
trou! "erbal and non#"erbal $a%& In interpersonal communication' tere must be
t$o person in"ol"ed& It ma% loo( as a one#$a% communication' $ere one person is
doin! te tal(in! and anoter one listenin!' but it is not' it is a t$o $a% process of
communication bet$een people' $ere people sendin! messa!es and recei"in!
oter messa!es from oter people at te same' so basicall%' communication is "er%
interacti"e' $ere a person is tal(in!' anoter one is listenin!' but at te same time
$en a person is listenin! to te oter person' te% are !i"in! a feedbac( to in a
form of smiles' and !estures' and man% more& Tere is ) caracteristic in
interpersonal communication $ere te *rst is te communicators' as an% form of
communication tat is appened must at least a"e t$o person in"ol"ed' ten is
te messa!e' $ere in messa!es' not onl% te speec or information is e+can!e'
but non#"erbal messa!es is also bein! e+can!e durin! face to face interaction
suc as' our face e+pression' !estures' te bod% lan!ua!e and more& Ne+t is te
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feedbac(' it contains te information or te messa!es te person earin! returns&
Tis can elp te person $o is tal(in! to (no$ o$ accuratel% te oter person
recei"ed te messa!es or information' te person $o is recei"in! te information
or messa!es from te sender also ma% respond to te messa!es&
REASON C,OOSIN- T,IS TOPIC
I coose tis topic because' it is an acti"it% tat al$a%s occurs in our dail% life' and
$e cannot run or a"oid it' as it is li(e and it is a dail% acti"it% for us& Plus e"er%one
sould
ASSUMPTION A.OUT T,E TOPIC
Some assumption about tis topic is tat interpersonal communication is tat it is
more to relationsip !oal tan e/cienc%' tis is because' sometimes our !oals are
to !ro$ closer to someone' but some oter times' $e reall% $ant to i!nore te oter
person to create some distant in te relationsip& Tis results in a di0erent arra%s of
!oals tat need to consider to understand te process of interpersonal
communication&
Ne+t assumption is an interpersonal moti"e is al$a%s natural in te mind of te
sender of an% interpersonal communication process& Tis moti"e ma% not al$a%s be
e+pressed' it ma% remain in te subconsciousl% mind of te sender& 1or e+ample' a
person $isin! to confess is or er feelin!s to teir partner' instead of confessin!'
tis person can!e to tal( about sometin! else' because tis person is afraid tat
te recei"er $ould re2ect it&
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Anoter assumption is problem $en e+pressin! moti"e' $at it means is tat'
$en a person cannot e+press teir moti"e correctl%' it can create problems in
a"in! e0ecti"e communication $it oter people' for e+ample' a person $anted to
said sometin! funn% to anoter person' instead of sa%in! sometin! funn%' te
person accidentl% o0ended te oter person feelin!s&
M% assumption about interpersonal communication is' it is "er% important because
it includes more tan 2ust e+can!in! $ords amon! t$o people or more tan tat' it
is also te e+can!e of "erbal and non#"erbal messa!es too' it is face to face
communication tat not 2ust onl% tal(in!' but $it it are te and !estures' bod%
postures' our lan!ua!e' our "oice tone $en spea(in! and repl%in! and man% more&
If $e use interpersonal communication correctl%' it can elp in almost situation' but
if $e did not use it properl%' it can cause problem to establis a !ood face#to#face
communication&
RESEARC,ES A.OUT T,E TOPIC
Assessin! te e0ecti"eness of interpersonal communication s(ills trainin! on 2ob
satisfaction amon! nurses in Al#3ara ,ospital of Isfaan' Iran
Te decreasin! of nursin! $orld$ide is treatenin! te ealt care 4ualit%& Most
common causes of maintainin! te nurses are teir 2ob satisfaction' a positi"e
$or(in! en"ironment' and better relationsip amon! te nurses and sta0& Te stud%
is conduct to determine te e0ect of interpersonal communication s(ills trainin! on
2ob satisfaction amon! te nurses tat is $or(in! at Al#3ara ,ospital a/liated to
Isfaan Uni"ersit% of Medical Science' Isfaan' Iran' in 5677& Durin! te researc
te% ad conducted' te% found out tat pre#inter"ention mean score of 2ob
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satisfaction of nurses in bot !roup ad no si!ni*cant di0erence' $ile after te
communication s(ills trainin! pro!ram conducted in te researc !roup' mean score
of te 2ob satisfaction increased and it $as "er% si!ni*cant compared to te oter
!roup& So in te end' te data so$ed tat te interpersonal communication s(ills
trainin! pro!ram increased te mean score of 2ob satisfaction in te test !roup and
terefore' it loo(s li(e it is necessar% tat nursin! mana!ers desi!n trainin! pro!ram
for tem&
Assessment of interpersonal communication s(ills amon! sari ealt centers8 sta0
Abilit% to communicate correctl% ad been a basic social s(ills tin! in e"er% uman
life and it is "er% si!ni*cance tat to some e+tent' and some e+perts point te
uman !ro$t foundation o$ners of personal in2uries and to uman relationsip&
Tis stud% purpose is to e"aluate te interpersonal communication s(ills amon! te
ealt care centers sta0& Tis stud% $as a descripti"e' a cross sectional stud% $as
done amon! 9: sta0 in 75 metropolitan and ; urban ealt centers in 567
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Indi"iduals are surrounded in social net$or( $ere te% communicate $it eac
oter8s dail%& .ecause face#to#face communication is te (e% to maintainin! tese
net$or(s' measurin! te smootness is an important issue& One of smootness
indicators is te similarit% of bod% mo"ements of indi"iduals& So' similarit% of bod%
mo"ements can be used as an indicator to indicate o$ smootness is te
communication& Often people communicates $it oters trou! bod% mo"ements
$itout reali>in! it' as "erbal and non"erbal messa!es are transferred trou! it&
Te purpose of tis stud% is to demonstrate te presence of suc interaction
bet$een te bod% mo"ements $en interact $it oters in face#to#face
communication dail%& ?e focused on dail% face#to#face acti"ities in an actual
or!ani>ation' for t$o monts' tis includes more tan 766 participants& ?e obtained
data on te fre4uenc% of upper bod% mo"ements $ic include nods and oter
!estures for e"er% sin!le indi"idual durin! te face#to#face communication *rst&
Ten $e assessed te interpersonal similarit% of bod% mo"ements from te data
!atered from ?orld Si!nal Center @,itaci Ltd&' To(%o' 2apan usin! te measured
di0erences bet$een te bod% mo"ements fre4uencies for e"er% indi"idual& In te
researc' $e attempted to e+plain $eter te bod% mo"ements of t$o indi"iduals
are te same durin! dail% routine of face#to#face communication in an open social
net$or( en"ironment& 1irstl%' $e de*ned te bod% mo"ement fre4uenc% for e"er%
indi"idual in se"en or!ani>ations usin! $earable sensor& Ten $e conducted
statistical e"aluation based on te data !atered' as a result' $e found tat bod%
mo"ement tend to be similar $en en!a!in! face#to#face communication in all
or!ani>ations& So $e can con*rmed tat interpersonal similarit% of te bod%
mo"ements of pair of indi"iduals en!a!ed durin! dail% face#to#face#communication
in real social net$or(s&
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SU--ESTION O1 TOPIC TO STUDB ?IT,IN T,E CONTET
I $ould su!!est te topic relationsip maintenance strate!ies' tis is because in
Mala%sia te rate of di"orce is !ettin! i! %ear b% %ear& In recent stud%' it so$s
tat di"orce cases in Mala%sia is !ettin! serious' Mala%sian di"orce e"er% 76
minutes' latest statistic re"ealed tat :)')6 di"orce cases' $ent up from 5':;7
bac( in 566:& Te picture belo$ so$ te number of marria!es and di"orces in
Mala%sia bet$een 566#5675
Tis di"orce cases can be pre"ent from !ettin! i!er' if e"er% married couple
masterin! te s(ills of interpersonal communication' because trou!
communication' $e can establis' $e can maintain and $e can end relationsips&
Tere are !eneral le"el of de"elopment $ere man% relationsip e+perience as te%
mature' tis sta!es caracteri>ed b% speci*c communication patterns& T$o of tem
are !eneral pattern of relationsip de"elopment $ic are relationsip formation
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and brea(up& Relationsip formation is cate!ori>ed b% te increasin! amount of
intimac% and commitment& Durin! te sta!e of relationsip' $e often open lines of
communication' $ere $e !ain more info about our partner' tis $ill elp te
bondin! bet$een couples and establises mutual obli!ation and responsibilities and
create a foundation for a better relationsip& E0ecti"e communication is essential to
mana!e relationsip in a lon!#term' so b% masterin! or polisin! te s(ills of
interpersonal relationsip' it ma% elp to decrease te number of di"orce cases
ence elpin! to mana!in! a better marria!e&
REFERENCES
O!" #$%&'" $! M*+,$ "%"'+ 10 -$!./", (2014 M' 2) R"/'$"%"# M+ 4 2015 '&-
//:666/"-*+-$*&!*$!"&--*+,$'/$*"&!"7#$%&'"7$!7-*+,$7"%"'+7107-$!./",
H$& N O6 M$!"-.' J . B N&;6 T O/ T M$+
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Siamian' ,&' .a!eri#Nesami' M&' Nia' R&' Ne>ad' 1&' A(bari' ,&' .ala!afari' A&'
Jadei' M& @n&d&& Assessment of Interpersonal Communication S(ills Amon! Sari
,ealt Centers8 Sta0& Retrie"ed Ma% ' 567:' from
ttpFGG$$$&ncbi&nlm&ni&!o"GpmcGarticlesGPMC559;G
Dea!ani' A&' A(orme' K&' Merabi' T& @n&d&& Assessin! te e0ecti"eness of
interpersonal communication s(ills trainin! on 2ob satisfaction amon! nurses in Al#
3ara ,ospital of Isfaan' Iran& Retrie"ed Ma% ' 567:' from
ttpFGG$$$&ncbi&nlm&ni&!o"GpmcGarticlesGPMC