The Case for consumer driven high quality homes
Gwyn Roberts
Homes and Communities Lead, BRE
© 2014 BRE
1. The Government Challenge2. The Consumer Challenge3. How HQM addresses the Challenges
© 2014 BRE
1997 to 2010
Big Government Climate Change
Act
2010-2016 2016+
Devolution
Zero Carbon Homes
Austerity
Numbers of Homes
Shrinking Government
Deregulation Act
Paris COP 21
“Quality” of Homes
BREXIT
Smarter Homes
Uncertainty
Stronger Consumer Drive?
2. The Consumer Challenge
© 2014 BRE
4 pieces of consumer research
Introducing the Home Quality Mark
― MoneySupermarket
― Independent focus groups
― Surveys of people living in high performing homes.
― Grand Designs survey
Choice of home sees ‘heart’ dominate ‘head’.
HOWEVER, value objective information.
25 February 2015 5© 2014 BRE
© 2014 BRE
What did people say?
Amenities, location and
space
Community
Sound Investment
Good quality
Exceed Expectations
Reassurance over running
costs
NoiseLight and Airy
96% made changes to
be more sustainable.
Need for clear
controls
Temperature
© 2014 BRE
― Information “When I’m looking it will give me some pointers”
― Over 90% people would prefer a home with independent mark.
― 1 in 5 people would pay more.
― 75% would pay £750 or more per home for certification. Of this 13% would pay £3000
25 February 2015 7© 2014 BRE
Consumer Trust
3. How HQM addresses the challenge
© 2014 BRE
Why do we need the Home Quality Mark?
The Home Quality Mark is a new rigorous and relevant standard for new homes.
Provide consumers with the tools to make the smart choice when buying or renting a new home.
Enable housebuilders to differentiate their products and to articulate the benefits of new homes.
#betterhomes
© 2014 BRE
Home - A home is more than 4 walls and a roof, it is about hearts and minds.
Quality - Everybody wants quality, but doesn’t always know what it is.
Mark - Provides reassurance, independence, backed by science.
“Independent benchmarking of new homes is hugely important”.
Cala Homes Chief Executive Alan Brown
#betterhomes
© 2014 BRE
Example
© 2014 BRE
My
Wel
lbei
ng
My
Cos
t
My
Foot
prin
t
Section Issues Stars Indicators
Inputs Outputs
© 2014 BRE
Our Surroundings- Transport
- Local Amenities
- Resilience to Flooding
- Recreational Space
- Ecology
- Security
- etc.
Knowledge Sharing- Aftercare
- Commissioning
- Smart Homes
- Post Occupancy Evaluation
- etc.
My Home- Air Quality
- Temperature
- Noise
- Materials
- Energy
- Space and Access
- etc.
© 2014 BRE
© 2014 BRE
UserHuus
Future of Standards
Public Profile
Launch Consultation HQM beta
Spring 20152014 +
Finance£
Summer 2015
Site Marketing
Weinerberger
Winter 2015
59 Presentations
Autumn 2015 Spring 2016
Software
Summer 2016
Full HQM Training
Existing Homes
Type Approval
Finance£
9000 Homes Registered
© 2014 BREWe welcome the launch of the HQM as independent, third party verification of the quality of new homes provides both property purchasers and funders with support in their decision making.
Independent, verified information
provides consumers with reassurance that they are making the right choice.
I have been working for years to raise the benefits of healthy homes to the general public, it is great to see BRE’s Home Quality Mark helping to provide further informationOliver Heath TV presenter
© 2014 BRE
As featured in
Thank you
Presentations;
www.slideshare.net/HomeQualityMark
@homeqm
Visit www.homequalitymark.com