Commonwealth Business Travel Group
May 9, 2013
Single Use Account Case Study – Blue Coat Systems
Rick Wakida, CTE, CCTE, GLPGlobal Travel ManagerAtmel Corporation
Background Problem and Solution Design Implementation and Refinement Benefits Questions and Answers
Single Use Account Case Study
Small P-Card program Limited small number of individual cards
Employees paid for hotels and expensed for reimbursement Using personal cards Difficult for international employees
Direct Bills at preferred hotels required reconciliation Standard reconciliation process
Background
Demand for hotel direct billing at preferred hotels with no direct billing set-up
Demand for hotel direct billing in locations with no preferred hotels
Problem
Purchase Log (P-Log) MasterCard acceptability – 31 million
merchants globally Control through limiting Merchant Category
Codes (MCC) Additional controls
Set needed limit Account expiration Ability to edit, cancel, review, refax
Fax front/back image of card on fax to hotel, customization available
Customized Reconciliation Report
Solution
Up to 10 user defined fields to meet individual company’s needs All user defined fields are available for reporting
needs in addition to standard fields
Drop down lists available for easy data capture
Ability to limit number of characters in a field
254 characters available per field
Processing can be done by agency or by company
Manual or automated based products are available
Design
Requested needed credit line
Defined reporting fields needed for reconciliation Traveler’s Name Cost Center Type of Traveler Trip Purpose Hotel Confirmation Number Approving Manager
Designed custom procedure
Implementation
No locator or confirmation number as Travel Office unable to book in GDS
Needed credit card to guarantee in GDS
Refinement
Eliminated existing direct bill accounts Eliminated new direct bill applications Customized reporting with User Defined
fields for reconciliation Consolidated multiple payments to a
single payment per billing cycle Vendors paid faster Moved direct bills to the P-Card
Benefits