SUPERIMPOSE STATIONS
10 Identified Crimes 30 Top Contributing Stations 87 Priority Stations
Murder 51.4 % 79.4 %
Robbery Aggravating 46.2 % 83.8 %
•
Hijacking of Motor Vehicles
48.6 % 83.5 %
•
Truck Hijackings 69.0 % 88.9 %
•
Residential Robberies 52.3 % 83.6 %
•
Business Robberies 50.5 % 84.7 %
Sexual Offences 47.6 % 77.9 %
Burglary Business 55.4 % 84.9 %
Burglary Residential 44.4 % 79.9 %
Theft of Motor Vehicles 57.0 % 84.4 %
44
CORRUPTION
Liqour Outlets
Bank Followings
Spaza Shops
Drug Outlets
Hijacked Buildings & Hostels
Firearms
Illegal Mines64
321
7
Crime Generators
Shopping Malls
8
Second Hand Dealers
5
55
OUTCOME 3 : ALL PEOPLE IN SOUTH AFRICA ARE AND FEEL SAFEOutput 1 Address overall levels of crime and reduce the levels of contact and
trio crimesOutput 2 Improve effectiveness and ensure integration of the Criminal Justice
SystemOutput 3 Combat corruption within the Justice, Crime Prevention and Security
Cluster to enhance its effectiveness and its ability to serve as deterrent against crime
Output 4 Manage perceptions of crime among the populationOutput 5 Ensure security at the border environmentOutput 6 Secure the identity and status of citizensOutput 7 Integrate ICT systems and combat cyber crimeOutput 8 Corruption
The President’s VisionThe Outcomes approach
Cabine
t Lek
gotla
20-22
Janu
ary 2
010
Outco
mes
66
2015
2010
Safer G
auten
g mea
ns
Safe
r Sou
th Afri
ca
VISION
Advent of Gauteng Co-Created Policing Strategy
77
CO-CREATED VISION
SHARING STRATEGY
Internal Staff
To date more than
40 000 members
Organised Labour
BACSABRIC
CPFs
STRATEGY FORMULATION APPROACH
STRATEGIC &LEGISLATIVE FRAMEWORKNATIONAL STRATEGICPLAN2010 - 2014
CRIME VOLUMES
PROBLEMATIC CRIMES
DOCS
88
Business
Profit
SAPS
Client Satisfaction
The police as a business unit
• Quality Service Delivery• Client Satisfaction
INPUTS
OUTPUTS
OPERATIONS MANAGEMEN T
RANDS AND CENTS
99
Service Delivery Defined
A systematic arrangement
To satisfactorily fulfill various
demands for services
By undertaking purposeful activities With optimum use
of resources
To deliver effective, efficient & economic
services
Resulting in measurable and
acceptable benefits to Customers
6
5
43
2
1 BATHO PELE
HANDBOOK
1010
A systematic arrangement
Phased and Principled
Policing
o Access to Serviceso Capacitate Stations
o Geographical Approacho Generators of Crime
o Balance quantity with qualityo Building Partnerships
o Qualitative Resource Managemento Culture of Accountability
o Participative Managemento Integrated Approach {Co-Ordination}
o Standardised and Sustainable Practices (Media Centre) -
Communicationo Monitoring and Evaluation
o Inter Provincial Cooperationo Value for Money
o Command and Control
1
Service Delivery In Action
1111
To satisfactorily fulfill various
demands for services
Access to ServicesPolice VisibilityQuick ResponsePolice IntegrityProper InvestigationIncreased Safety
2
Service Delivery In Action
1212
OUTCOME 12: AN EFFICIENT, EFFECTIVE AND DEVELOPMENT ORIENTED PUBLIC SERVICE AND AN EMPOWERED, FAIR AND INCLUSIVE CITIZENSHIPStrategic Areas Service Delivery Quality and AccessStrategic Areas Human Resource Management and DevelopmentStrategic Areas Business process, systems, decision rights and accountability
Strategic Areas Tackled corruption effectively
Strategic Areas Nation Building and National Identity
Strategic Areas Citizen Participation
Strategic Areas Social Cohesion
The President’s VisionThe Outcomes approach
1313
By undertaking purposeful activities3
Service Delivery In Action
• Establish Police Entities
• Sector Policing
• Safer Schools Project
• Flying Squad Focused Deployment
1616
Daily Deployments
SPECIAL OPERATIONS SATURATION
OPERATIONAL APPROACH
By undertaking purposeful activities
3 HILLBROW / JHB Central
SUNNYSIDETEMBISAHoneydew
PTA CentralAlex
KATLEHONG
HIGHWAYS & SECTOR
POLICINGJoint / INTEGRATED
opsRoad Blocks & VCPs
address crime generators
1818
• Detective Strategy
• High Flyer Approach
• FCS Units
• Victim Empowerment Programmes
• Corruption Strategy
• Provincial Command Centre
By undertaking purposeful activities3
Service Delivery In Action
1919
PromoteAddress
Operational objectives: Cases to court, Convictions,
Detections
Mainframe Systems
Ensure Data Integrity
Backlog w.r.t
outstanding cases
Detective Shortages: Recruit quality detectives
Quality Investigations
& Arrests (HIGH FLYERS)
Functional & Deployment Structures
Manage Commanders &
Investigators
Optimize the Integrated Justice System
Corporate ImageEnsure
Manage
Address
Develop
Improve
Implement
Performance
Achieve Informer Networks
Overview Detectives 10 Point Plan
2020
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PROVINCIAL OPERATIONA
L ROOM
SURVEILLANC E
SUPPORT CENTRE
WAR ROOM
STATION STATION
CLUSTER OPERATIONAL
ROOM
Partnership
policing through
sector approach
10111CENTRE
Partnership
policing through
sector approach
COM MAN
D CENT
RE
• Swift & focused response to crime • Understanding crime trends• Operational readiness & effectiveness• Processed information• Access to information/ intelligence
Sustainable Strategic Partnerships
STATION
10111CENTRE
Provincial Command Centre
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Dispatchers
10111 Centre
STATION STATION
CLUSTER OPERATIONA
L ROOM
STATION
• Sector vehicles• NIU• CCU• Dog Unit• Metro police• Traffic• Law enforcement• Flying Squad• Special Operations• Security sector
Disseminate operational information
INTERGRATED POLICING
ProvincialOperational
Room
2222
Activation of investigative aids: • Crime Intelligence (profiling )• DPCI- Commercial Crime• Retrieval of data from suspects cellphones• LCRC- processing of suspects fingerprints (AFIS). Determining wanted/awaiting trial status. Possible link to other scenes• Retrieval of surveillance footage where suspects moved• VISS
12 November 2009
?
“…If u can get isuzu kb 280 diesel neat zija zakale silver mirror single or double 2003/2004.there sellin like cakes.ten thousand and 14000 ngati ili pa garage.later amwene…”
“…Amwene wil update you on yo c240.the guy that did my mazda 6 says he can do it.wil take it to his yard Wednesday…”
Communication between suspect in Cape Town and unidentified person in Zimbabwe on 11 November 2009
War Room
Case Study
2323
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Monitoring fixed/mobile SAPS, Municipal & Business surveillance (covert & overt)
Streaming footage from police vehicles (crimes scenes) to CLUSTER OPS ROOM/ SURVEILLANCE SUPPORT CENTRE
Streaming footage from existing infrastructure & new fixed sites OPERATIONAL IMPACT
• Create an all encompassing video surveillance network
• Proactive police response• Enabled operational planning• Obtain video feeds of any site in
the Province• Utilize the network as a platform
to add additional forms of intelligence
• Create the ability to free up human resources
Surveillance Centre
2424
By undertaking purposeful activities
Build Leadership
Build Partnerships
Sustain Employee Wellness
(Gymnasiums)
Prestige Awards in September 2011 (Recognition of
good work)
3
Service Delivery In Action
2020VISION
2525
SABRIC BACCPF STRUCTURES SANEF CGCSAATM SOLUTIONS SAICB
ISSDOCSEAD SAHOUT Organised LabourInternational Community GroupsCBO Government Departments
2626
With optimum use of resources
Dynamic Alignment of all Resources with
Crime Volumes and Patterns
• Trio Task Teams• Legal Services• FRC• Rapid Response Units• Road block task team
4
Service Delivery In Action
5To deliver effective, efficient & economic
services2727
Resulting in measurable and
acceptable benefits to Customers
6Service Delivery In Action
Contact CrimeSerious Crime Trio Crimes
4-7% 34% 31%
2010-2014 NATIONAL TARGETS
2828
SHORT TERM
Sector Policing Minimum standardsUrban and Rural Flying Squad
MEDIUM TERM
Detective StrategyIntegrated HR Function
LONG TERM
Building Leadership Sustain Employee WellnessAccess to ServicesCluster Operational Rooms and Provincial Command Centre
Address Corruption Build Partnerships
Establish Media Centre
FCS Units
Improve turn-around time at garagesStandardise CSCsDown manage civil claims by and against the policeImprove response time
FRIENDL
YFIR
MFAI
R
Milestones
4747