Emerging Technology
Steve HeyeManager of Technology, The Cara Program
@steveheyesteveheye.blogspot.com
#NCDCemerge
Unleash Innovation
• Understand your Needs
• Know what Tech is Available
• Connecting the Needs
• Make the Change Happen
• What Success Looks Like
From an article written with MAP for Nonprofits, Idealware and NTENhttp://idealware.org/articles/unleashing-innovation-using-everyday-technology-improve-your-services
1. Strategy Execution2. Technology Potential3. Competitive Potential4. Service Level
Understand your Needs
Considerations
Cultural
Tied to Mission/Goals
Match your Style
Allow Failure
Capacity
Existing Tools
Skills
Alignment
Understand your Needs
Define Success
If you use this new Emerging Technology…
what will change?
what problem gets solved?
what efficiencies are gained?
Set a Goal with some metrics,
what will success look like?
Understand your Needs
photo credit: flickr Chris Potter
Emerging Tech
Bleeding Edge
• Wearables
• Drones
• Connected Devices
• 3D Printing
• Solar & Wind Power
Know what Tech is Available
Leading Edge
• Social Media
– SnapChat, Vine, Swarm
• Video
– Mobile phone capabilities
• Infrastructure
– Cloud, DAAS
• Software
– APIs, Workflow
Where I look
• NTEN Community
• Conferences (sessions & vendor fair)
• Blogs (Gizmodo, Engadget, GigaOM)
• Nonprofit Blogs (TechSoup, Idealware, Beth Kanter)
• Social Media (Twitter, Facebook)
Know what Tech is Available
Org’s Needs
• Strategic Plans
• Operating Goals
• Department Needs
• Budget
Connecting the Needs
achievement, integrity, honor, innovation & passion
real, lasting success
3,500 jobs (& $40M) over 5 years
strategic initiatives
operating objectives + daily operations
Immediate Needs?
• Utility
• Situational
• Short Term vsLong Term
• Gap in tools
Connecting the Needs
Immediate Capacity?
• Lack of skills
• Impact on others
• Current Project load
• Rate of change
Where to start?
• Other people’s experience
• Other options
• Trial available
• Pilot feasibility
• Find a Champion
Make the Change Happen
In the End
• Post Mortem
• Reflect on the Goals
• Review the Metrics
• Document Outcomes
What Success Looks Like
Unleash Innovation
• Understand your Needs
• Know what Tech is Available
• Connecting the Needs
• Make the Change Happen
• What Success Looks Like
From an article written with MAP for Nonprofits, Idealware and NTENhttp://idealware.org/articles/unleashing-innovation-using-everyday-technology-improve-your-services
@steveheye #NCDCemerge