Child Care Management System (CCMS)
Transition
What we will cover in this session What is Transition?
Being ready for transition
What is the process
Support for services during and after transition
Journey to date
Lessons learnt
Questions and feedback
What is Transition? • Off COS onto CCMS
• Managed process
• Time critical
Being ready for Transition • Hardware
• Software
• Training
• Data
What is the process? Schedul
e
Schedule
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9 8 7 5 4 0
QA NCAC L1 L2 CLK CCMS
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• Info for rollout group obtained
• Info checked against our data
• Transition date closed off
QA
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NCAC
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• Creation of codes
• First letter to confirm date
• Outsourced mail house
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L1
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• Advise us of bank details
• Helpdesk will contact you
• Onus on you to provide info
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L2
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• Password
• Formal letter
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• Helpdesk contact
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CLK
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• Service details to Centrelink
• Service locked in
• NCAC advised
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• Helpdesk call services as required
•Services adding enrolments
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CCMS
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• Always a Monday
•Services can process attendances on CCMS
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CompleteComplete
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• Confirmation of activity
• Close rollout group
Support for services during and after transition • Transition Payments
• CCMS Helpdesk Support (1300 667 276)
• Regular points of communications
• Centrelink - Will continue to provide support for families
Journey to Date • All Registered software is now in Production
• Steady increase in weekly numbers of services transitioning
• DEEWR is now contacting services directly to schedule transition
Lessons Learnt
• Scheduling services to a transition date takes time
• Software availability
• NCAC
• Training of services in new product
Questions and Feedback • If you have questions about the CCMS after today’s presentation please contact us via our mailbox at [email protected]
• Or contact the CCMS Helpdesk via the Helpdesk mailbox at [email protected]
• Or the CCMS Helpdesk on 1300 667 276
• CCMS Helpdesk Fax No. 1300 663 429
• Website address is www.fahcsia.gov.au/childcare or www.deewr.gov.au and follow links