CIGNEX Datamatics Confidential www.cignex.com
An Intranet Portal Solution using Liferay 6.x
Simple way to stay connected….
Presented byName: Angana ChatterjeeEmail: [email protected]: Sr. Marketing Consultant
CIGNEX Datamatics Confidential www.cignex.com
Client Overview
• CIGNEX Datamatics is the global leader in Open Source Enterprise Solutions– Portals;– Content; and – Big Data.
• Since 2000 CIGNEX Datamatics has focused on Making Open Source Work TM for enterprises using industry-standard open platforms and integrating with existing systems to improve client’s profitability.
• CIGNEX Datamatics is headquartered in Santa Clara, USA and is a subsidiary of Datamatics Global Services Ltd.– 400+ employees spread across
• India (Ahmedabad, Bengaluru, Mumbai & Gurgaon);• US (Santa Clara, Denver & client sites); and • Singapore
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CIGNEX Datamatics Confidential www.cignex.com
Challenges
• Lacked CMS capability – Large turn around time for content updates– Affected real time communication and collaboration– Centralized admin control
• Difficulty in navigation & searching– Scattered & unstructured knowledge & information– Repeated information– Employees lacked awareness on available information
• Look and feel– Theming was missing– Inconsistent page layouts– Lacked user-friendliness
• Browser compatibility issues
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The existing Intranet was developed using Liferay Social Office 5.x, there was a need for redesigning an intranet to address following challenges
CIGNEX Datamatics Confidential www.cignex.com
Business Objectives
• Primary Objectives– Single Collaboration Platform– Centralized Organizational Knowledge Base – Effective (timely) Corporate Communication
• Secondary Objectives– Sharing Departmental Information and Resources– Information/Knowledge Sharing– Connecting Employees
• Forums• Blogs• Messaging Boards/Corporate Messaging
– Internal Branding• Awareness, Usage and Value of Corporate Brand
– Updates on Company/Industry • Company News• Business-specific Knowledge• Industry News
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CIGNEX Datamatics Confidential www.cignex.com
Intranet Development Lifecycle
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Conceptualize Create Design Develop Integrate & Deploy
• Focus Groups• 1:1 User
Survey• Competitive
Benchmarking• Requirement
Gathering• Brain
Storming• Heuristic
Evaluations
• Technology Evaluation
• Wireframes Creation
• Information Architecture Planning
• Creative Composition
• Page Layout• Logo, Icon,
Banner design etc.
• Web Design Layout
• Develop Prototype
• Developing HTML, CSS, Images, Scripts, Style Sheets
• Incorporating Standards Compatibility
• Browser & Platform Compatibility
• Theme Integration
• Technology Integration
• Internal Application Integration
• Data migration from Old Portal
• PRD• New Features• Use Cases• Basic Sitemap
• FRS• Proposed
Sitemap• Information
Architecture
• Design Mock-up
• Graphics: logo, icons, banners etc.
• HTML mock up pages
• CSS, Scripts, Style Sheets
• Theme & Layout as per technology
Project Management, Requirement Change & Control, Configuration Management, Reviews, Support & Maintenance
Deliverables
CIGNEX Datamatics Confidential www.cignex.com
Solution & Features
• Single Collaboration Platform– Creating and sharing knowledge, information, updates
• Easy to use & find information– Predictive and easy navigation– Content curators to keep specific pages updated– Faceted search offering search categories– Elaborated profile
• Look & Feel– Consistent look and feel across sections
• Recreational space-Foyer– Informal discussion boards– Restaurant reviews, ratings & feedback– Classified for buy, sell & rent
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CIGNEX Datamatics Confidential www.cignex.com
Welcome to CENTRAL
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Branded intranet with logo
CIGNEX Datamatics Confidential www.cignex.com
Predictive and Easy Navigation
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Mega-Menu Bread-Crumbs
Standard Side-Panel Defined Page Structure
CIGNEX Datamatics Confidential www.cignex.com
Consistent look and feel across sections
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Uniform Menu across all pages
Only 3 & 2 column layout
Standardized left panel
Uniform Tool Bar with Menu, Widgets & Search
Global Search across all pages
Message Alert for instant focus
CIGNEX Datamatics Confidential www.cignex.com
Creating and Sharing Knowledge
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Building team knowledge base with articles, forums and documents
Centralized space for department policies, guidelines and forms
Content rating, tagging & commenting
CIGNEX Datamatics Confidential www.cignex.com
Content curators to keep pages updated
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Section specific content Admin
Zero dependency
Flexibility of editing content
Separate document library
CIGNEX Datamatics Confidential www.cignex.com
Faceted Search
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Global search with categories
Advanced search with options
CIGNEX Datamatics Confidential www.cignex.com 13
Elaborated Profile
Professional & Personal profile pages
Contact details at fingertips
Invitations & Thank You notes
Highlight professional achievements
Personal calendar
Share personal interests
Share pictures & albums
CIGNEX Datamatics Confidential www.cignex.com
Recreational Space
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Classifieds section to Buy/Sell/RentRestaurant reviews enabled with
commenting and rating
Informal discussion boards to discuss miscellaneous topics
CIGNEX Datamatics Confidential www.cignex.com
Themes to reflect festivals, seasons etc. all…
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Smoky Theme US Independence Day ThemeSunflower Theme for Spring
Corporate Theme (company specific) Color Theme
CIGNEX Datamatics Confidential www.cignex.com
Winning Trends Incorporated
• Mega Menu or Main Navigation• Content curators to keep specific pages updated• Editorial control of the intranet homepage and other sections • Employee and department team sites • Joining discussions in form of Comments on blogs, forums, articles etc.• Staff directory and employee profile pages• Development process for intranet redesigns • Company and industry news• Consistent navigation and clear IA • Knowledge Sharing• Group Inputs in form of rating and most viewed resources
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CIGNEX Datamatics Confidential www.cignex.com
Technology Platform
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Platform Details
Technology Liferay 6.0.6
Platform Server - Linux Cent OS 5.5
Hardware CPU: Intel(R) Xeon(R) CPU E5420 @2.50GHz, RAM: 4GB, Hard Disk: 21 GB
Database My SQL 5.0.77
Web server Tomcat 6.0.29
Other Applications mpeg 0.8.2 for video converter, mule 3.1.2 for service expose
CIGNEX Datamatics Confidential www.cignex.com
Re-usable Components
• News & Alerts• Announcements• Bookmarks• Calendar Events• Community Sites• Recent Activities• Employee Directory• Documents• Invites• Knowledge Base• Library• Media Gallery
• My Album• PDF Display & Viewer• Polls• Profile • Search Portlet• Thank You Notes• Weather• World Clock
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All mentioned portlets could be reusable with changes in CSS, and property changes
CIGNEX Datamatics Confidential www.cignex.com
Portal Visit Statistics – 90 days
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Type(Measured using Google Analytics)
Old Intranet* Redesigned Intranet*
Page Visits 9,651 74,745
Unique Visits 1,896 12,914
First Time Visits 1,631 1,808
Returning Visits 8,020 11,106
* Data is for a span of 90 days
CIGNEX Datamatics Confidential www.cignex.com
Business Objectives Achieved
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Objectives Achieved (in %)• Primary Objectives– Single Collaboration Platform 75%
– Centralized Organizational Knowledge Base 85%
– Effective (timely) Corporate Communication 90%• Secondary Objectives– Sharing Departmental Information and Resources 80%– Information/knowledge sharing 80%– Connecting Employees• Forums 95%• Blogs 95%
• Messaging boards/corporate messaging 85%– Internal Branding
• Awareness, usage and value of corporate brand 60%– Updates on Company/Industry • Company news 100%• Business-specific knowledge 80%• Industry news 80%
CIGNEX Datamatics Confidential www.cignex.com
Business Benefits
• Improved employee productivity– Single Collaboration Platform– Centralized Organizational Knowledge Base – Effective (timely) Corporate Communications
• Increased & effective communication & collaboration– Sharing Departmental Information and Resources– Information/Knowledge Sharing– Connecting Employees
– Forums– Blogs– Messaging Boards/Corporate Messaging
– Internal Branding– Awareness, Usage and Value of Corporate Brand
– Updates on Company/Industry – Company News– Business-specific Knowledge– Industry News
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CIGNEX Datamatics Confidential www.cignex.com
Thank You. Any Questions ?
Making Open Source Work