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Setting A Win-Win Setting A Win-Win AgreementAgreement
Processes Processes Necessary To Make TheNecessary To Make TheChanges That You Want AndChanges That You Want And
Need At Your CompanyNeed At Your Company
By Les CunninghamBy Les Cunningham
CGC, CR*, CCR*, CGRaCGC, CR*, CCR*, CGRahttp://www.businessnetworks.comhttp://www.businessnetworks.com
*A NARI Certification*A NARI Certification1-800-525-1009
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Seeing ThingsSeeing Things
DifferentlDifferentlyy
Paradigm: Paradigm:
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1. If you see this person as young,1. If you see this person as young, UNDER 30, please move to the left UNDER 30, please move to the left
side of the room and take a seat.side of the room and take a seat.
2. If you see this person as OVER 30,2. If you see this person as OVER 30, please move to the right side ofplease move to the right side of the room and take a seat.the room and take a seat.
3. I need 2 volunteers to get the 3. I need 2 volunteers to get the other group to see their other group to see their paradigm.paradigm.
1. If you see this person as young,1. If you see this person as young, UNDER 30, please move to the left UNDER 30, please move to the left
side of the room and take a seat.side of the room and take a seat.
2. If you see this person as OVER 30,2. If you see this person as OVER 30, please move to the right side ofplease move to the right side of the room and take a seat.the room and take a seat.
3. I need 2 volunteers to get the 3. I need 2 volunteers to get the other group to see their other group to see their paradigm.paradigm.
What do you see?What do you see?
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Young Young Person?Person?
NoseNose
ChinChin
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Old Old Person?Person?
EyeEye
NoseNose
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Can you Can you now see now see
the the other other
point of point of view?view?
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Trust GaugeTrust Gauge
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The Seven Habits of The Seven Habits of Highly Effective PeopleHighly Effective People
By: Stephen R. CoveyBy: Stephen R. Covey
Team Building ManualTeam Building Manual
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INTERDEPENDENCE
INDEPENDENCE
DEPENDENCE
1
Seek first tounderstand...then to beunderstood
Seek first tounderstand...then to beunderstood
SynergizeSynergize
Think Win-WinThink Win-Win
Put First Things FirstPut First Things First
BeProactive
BeProactive
Begin withthe end in mind
Begin withthe end in mind
Sharpen the sawSharpen the saw
2
3
7
56
4
PublicVictoryPublicVictory
PrivateVictoryPrivateVictory
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INTERDEPENDENCE
INDEPENDENCE
DEPENDENCE
• Your Family Raised YouYour Family Raised You
• You Look Out For Yourself - PorcupineYou Look Out For Yourself - Porcupine
• The Team Looks Out For Each OtherThe Team Looks Out For Each Other
Mat
uri
ty
Mat
uri
ty
T i m eT i m e
How to Make it WorkHow to Make it Work
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Habit # 1: Be Proactive =You’re the Habit # 1: Be Proactive =You’re the ProgrammerProgrammer
Do you want this Do you want this opportunity? Yes opportunity? Yes
or No?or No?INTERDEPENDENCE
INDEPENDENCE
DEPENDENCE
1
Seek first tounderstand...then to beunderstood
Seek first tounderstand...then to beunderstood
SynergizeSynergize
Think Win-WinThink Win-Win
Put First Things FirstPut First Things First
BeProactive
BeProactive
Begin withthe end in mind
Begin withthe end in mind
Sharpen the sawSharpen the saw
2
3
7
56
4
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Habit # 2: Begin with The End in Mind = Habit # 2: Begin with The End in Mind = Where Do You Finish?Where Do You Finish?
Where do you Where do you want this want this
opportunity to opportunity to go?go?
INTERDEPENDENCE
INDEPENDENCE
DEPENDENCE
1
Seek first tounderstand...then to beunderstood
Seek first tounderstand...then to beunderstood
SynergizeSynergize
Think Win-WinThink Win-Win
Put First Things FirstPut First Things First
BeProactive
BeProactive
Begin withthe end in mind
Begin withthe end in mind
Sharpen the sawSharpen the saw
2
3
7
56
4
PublicVictoryPublicVictory
PrivateVictoryPrivateVictory
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DesiredDesired
How To Attain Your Goal/Mission StatementsHow To Attain Your Goal/Mission StatementsHow To Attain Your Goal/Mission StatementsHow To Attain Your Goal/Mission Statements
YouYou Draw The Lines Draw The Lines
ActualActual
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DesiredDesired
How To Attain Your Goal/Mission StatementsHow To Attain Your Goal/Mission StatementsHow To Attain Your Goal/Mission StatementsHow To Attain Your Goal/Mission Statements
YouYou Draw The Lines Draw The Lines
ActualActual
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Habit # 3: Put First Things FirstHabit # 3: Put First Things First
Plans, where do Plans, where do you start?you start?INTERDEPENDENCE
INDEPENDENCE
DEPENDENCE
1
Seek first tounderstand...then to beunderstood
Seek first tounderstand...then to beunderstood
SynergizeSynergize
Think Win-WinThink Win-Win
Put First Things FirstPut First Things First
BeProactive
BeProactive
Begin withthe end in mind
Begin withthe end in mind
Sharpen the sawSharpen the saw
2
3
7
56
4
PublicVictoryPublicVictory
PrivateVictoryPrivateVictory
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Private Victory = Slow, Slow, Private Victory = Slow, Slow, Slow MotionSlow Motion
Getting your act Getting your act together.together.INTERDEPENDENCE
INDEPENDENCE
DEPENDENCE
1
Seek first tounderstand...then to beunderstood
Seek first tounderstand...then to beunderstood
SynergizeSynergize
Think Win-WinThink Win-Win
Put First Things FirstPut First Things First
BeProactive
BeProactive
Begin withthe end in mind
Begin withthe end in mind
Sharpen the sawSharpen the saw
2
3
7
56
4
PublicVictoryPublicVictory
PrivateVictoryPrivateVictory
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Habit # 4: Think Win-Win = You Habit # 4: Think Win-Win = You Win, Client WinsWin, Client Wins
INTERDEPENDENCE
INDEPENDENCE
DEPENDENCE
1
Seek first tounderstand...then to beunderstood
Seek first tounderstand...then to beunderstood
SynergizeSynergize
Think Win-WinThink Win-Win
Put First Things FirstPut First Things First
BeProactive
BeProactive
Begin withthe end in mind
Begin withthe end in mind
Sharpen the sawSharpen the saw
2
3
7
56
4
PublicVictoryPublicVictory
PrivateVictoryPrivateVictory
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Win-Win or No Deal !Win-Win or No Deal !(All But Your Family)(All But Your Family)
CompromiseCompromise
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Win-Win AgreementWin-Win Agreement
SeeSeeHandout #1Handout #1
Owner You
PTB-Every Job Every Job on TimeEvery Job on BudgetA Schedule that WorksAdditional?
Produce Bid/Scope OnlyAWA/Supplement on Every ChangeSupply Hours and Materials EstimateAdditional?
EstimatorOwnerYourselfAdditional?
Daily Time CardsWeekly Job Cost ReportYour PayAdditional?
Produce Job as BidInstitute Incentive Plan/Shared SavingsPay AdjustmentAdditional?
Yes No
Yes No
Yes No
Yes No
Yes No
Completed By______________
Shared Savings
PTB Shared Savings
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Habit # 5: Seek First to Understand... Habit # 5: Seek First to Understand... Then to Be UnderstoodThen to Be Understood
Understand and Understand and repeat back what repeat back what
they said.they said.INTERDEPENDENCE
INDEPENDENCE
DEPENDENCE
1
Seek first tounderstand...then to beunderstood
Seek first tounderstand...then to beunderstood
SynergizeSynergize
Think Win-WinThink Win-Win
Put First Things FirstPut First Things First
BeProactive
BeProactive
Begin withthe end in mind
Begin withthe end in mind
Sharpen the sawSharpen the saw
2
3
7
56
4
PublicVictoryPublicVictory
PrivateVictoryPrivateVictory
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Audience Role PlayAudience Role Play
Need Two Habit #5 VolunteersNeed Two Habit #5 Volunteers
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Habit # 6: Synergize = Team Works Habit # 6: Synergize = Team Works TogetherTogether
It happens so It happens so quickly that it quickly that it
may not be seenmay not be seenif you are not if you are not looking for it.looking for it.
INTERDEPENDENCE
INDEPENDENCE
DEPENDENCE
1
Seek first tounderstand...then to beunderstood
Seek first tounderstand...then to beunderstood
SynergizeSynergize
Think Win-WinThink Win-Win
Put First Things FirstPut First Things First
BeProactive
BeProactive
Begin withthe end in mind
Begin withthe end in mind
Sharpen the sawSharpen the saw
2
3
7
56
4
PublicVictoryPublicVictory
PrivateVictoryPrivateVictory
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Bodies for Money,Bodies for Money,Brains for Free...Brains for Free...
If You MutuallyIf You Mutually Negotiate It.Negotiate It.
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Sharpen The Saw = Take Care of Sharpen The Saw = Take Care of Yourself Physically, Mentally, Yourself Physically, Mentally, Socially/Emotionally, SpirituallySocially/Emotionally, Spiritually
If you don’t, you If you don’t, you go from beinggo from beingan asset to a an asset to a
liability.liability.
INTERDEPENDENCE
INDEPENDENCE
DEPENDENCE
1
Seek first tounderstand...then to beunderstood
Seek first tounderstand...then to beunderstood
SynergizeSynergize
Think Win-WinThink Win-Win
Put First Things FirstPut First Things First
BeProactive
BeProactive
Begin withthe end in mind
Begin withthe end in mind
Sharpen the sawSharpen the saw
2
3
7
56
4
PublicVictoryPublicVictory
PrivateVictoryPrivateVictory
Habit # 7:Habit # 7:
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Public Victory = Fast, Fast, Fast Public Victory = Fast, Fast, Fast MotionMotion
Strobe Strobe LightLight
INTERDEPENDENCE
INDEPENDENCE
DEPENDENCE
1
Seek first tounderstand...then to beunderstood
Seek first tounderstand...then to beunderstood
SynergizeSynergize
Think Win-WinThink Win-Win
Put First Things FirstPut First Things First
BeProactive
BeProactive
Begin withthe end in mind
Begin withthe end in mind
Sharpen the sawSharpen the saw
2
3
7
56
4
PublicVictoryPublicVictory
PrivateVictoryPrivateVictory
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Checklists/ReportsChecklists/ReportsChecklists/ReportsChecklists/ReportsChecklists/ReportsChecklists/Reports
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Share the Vision !Share the Vision !
Mutually Negotiate Mutually Negotiate with the team !with the team !
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Apollo 11 Moon MissionApollo 11 Moon Mission
Slightly off course 90%Slightly off course 90%
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Creating Win-WinCreating Win-WinRelationshipsRelationships
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So What have I told you?So What have I told you?
(Treat everyone like a client.)(Treat everyone like a client.)
Owner You ClientOwner You Client
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TEAMTEAMTEAMTEAM
Employee, Sub, Client & SupplierEmployee, Sub, Client & Supplier
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Our Business Our Business Networks Team Networks Team thanks you forthanks you forthe opportunity the opportunity to be of service to be of service to you and to you and your company!!your company!!
Our Business Our Business Networks Team Networks Team thanks you forthanks you forthe opportunity the opportunity to be of service to be of service to you and to you and your company!!your company!!