Industry Specific Seminar
AgendaThe BasicsWhy Go Through all the TroubleDefinitionsThe Planning ProcessThe Plan – Components
Some Exercises To Make You ThinkLife Happens - FireNature Caused Events - FloodingTechnology Events - Utility Outages / Computer FailureHuman Events – Workplace ViolenceWidespread Events - Pandemic (The Business Side)
Why Go Throughall of the Trouble?
Quick Statistics20% of small to medium sized businesses experience a “disaster” every 5 years43% never reopen their doors29% more close within 3 years as a result of the incident
In 2005, there were 130,000 non-home structure fires
In The NewsTen Employees of Chubb Insurance Validate Winning $216,000,000 Ticket
March 18, 2009 – CVS pays $2.25 million for HIPPA violation
March 21, 2009 – Fire in Wells, NY OMRDD facility kills 4
March 30, 2009 – Gunman kills 8 in North Carolina nursing home
October 30, 2009 – CDC reports 3,400 flu related deaths since August 30
BenefitsOperational efficiencies
I.T. efficiencies
Adheres to regulatory compliance
Improves morale
Strengthens company image
In Plain EnglishBusiness Continuity
Planning ahead so that potentialdisasters are only
anannoyance
Geoff Turner
What BCP is NOTA documentDone once and forget about itA panaceaInsuranceA waste of time
What BCP IS
Analysis
Design
ImplementTest
Review
What BCP ISOngoing cycle of analysis, implementation, testing / reviewPolicies, Procedures, ActionsGood business senseInvestmentPeace of mindRequired by law / regulations
How to Build a Continuity Plan
Planning ProcessBusiness Continuity Planning is more of an art form than a science, but there is a pretty standard approach:
Initiate A ProjectResearch and AnalysisDevelop SolutionsImplementationTesting of your solutionsReview plan for any changes / omissions
Risks
Investigate Your RisksNatural
Thunderstorms Pandemics Ice / Snow Storms
Human Created Workplace Violence Labor Strikes Hazardous Material Spill
Technological Computer Failure Telecommunications Power / Electricity
Life Events Win the Lottery Regulatory Changes Facility Fire
Investigate Risks’ Impact
Ability to Deliver Services
Cash Flow
Reputation / Public Perception
Some Exercises
Fire
Where will you work?Where are your computers?How do you contact stakeholders?
Natural - Flooding
The Concern here are your documents, equipment and ability to work in your facility
Technology - Electrical Outage
Your building has lost power:Do you have phones?Computers are down, what can you do by hand?
Human - Workplace Violence
A disgruntled employee takes hisanger and frustration out on otheremployees in a violent manner. Theplace is now a crime scene, what do youdo now?
H1N1 – Swine Flu
Maybe it wasn’t as bad as predicted,but what will you do when the next one is “the real deal”?
Contact Us Today for YourCustomized In-house Training
Tech Valley Continuity LLC4 So. Grandview Dr.Latham, NY 12110
(518) [email protected]
http://TechValleyContinuity.com