Transcript

bring attention to MULti-Point inSPeCtionS

inCreaSe yoUr ServiCe bay traffiC

Visit the Service Drive Store at dealers-moparcom gt Retail Tab gt Service Drive Store to order your materials For further assistance call Mopar Program Headquarters at 800-356-3490

copy2016 FCA US LLC All Rights Reserved Mopar is a registered trademark of FCA US LLC

the ProdUCt gUide for everything yoU needgo now

Forms A tangible way for your technicians to verify to customers the promise of a complete checkup every time because it illustrates and details every aspect of the multi-point inspection

Pamphlets These pamphlets highlight all the benefits of a multi-point inspection and help your Service Advisors easily explain to customers the common areas of vehicle wear with an opportunity to offer solutions

Posters Post these glossy attention-grabbing multi-point inspection posters in your service drive-up area write-up area and customer lounge

Clipboards Clipboards feature a wear chart on the back so your Service Advisors can easily illustrate to customers a service need as well as a solution

ORIGINAL ndash CUSTOMER COPY CANARY ndash DEALER FILE PINK ndash FOLLOW-UP FILE

20501 1115 copy2015 FCA US LLC All Rights Reserved Chrysler Dodge Jeep Ram and Mopar are registered trademarks of FCA US LLC

Checked and OKWill need future attentionRequires immediate attentionNot applicable

Customer Name RO Number Phone Vehicle YearModel

VIN Number Mileage Date

Left Rear Shock

Right Rear Shock

Right Rear Brakes

Right Rear Tire Tread Depth

32nds

Right Front Wiper

Transmission Fluid

Cabin Air Filter

U-Joints

Transfer Case

Rear Differential

Exhaust System

Right Front Strut

Right Front Brake Pads

Left Rear Brakes

Left Rear Tire Tread Depth

32nds

Oil Change Interval Indicator Reset

Steering Suspension

Left Front Wiper

Wiper Washer Fluid

Left Front Brake Pads

Left Axle Boots

Left Front Strut

Battery Check

Brake Fluid

Power Steering Fluid

Front Differential

Diesel Exhaust Fluid

Hoses

Belts

Motor Oil

Engine Coolant

Air Filter

Headlamps

L ______________R ______________

Right Axle Boots

VEHICLE CHECKUP VEHICLE CHECKUP PLUS

Spare Tire Tread Depth

32nds

Rear Wiper

Taillamps

L ______________R ______________C ______________

Right Front Tire Tread Depth

32nds

Notes

MULTI-POINT INSPECTION

Left Front Tire Tread Depth

32nds

81-216-5004

Anytown Motors123 Main Street 248 5551212

Checked and OKWill need future attentionRequires immediate attentionNot applicable

Customer Name RO Number Phone Vehicle YearModel

VIN Number Mileage Date

Washer Fluid

Rear Differential

SteeringSuspension ShocksStruts

Taillamps

Notes __________________________________________________

________________________________________________________

________________________________________________________

Notes __________________________________________________

________________________________________________________

________________________________________________________

Notes __________________________________________________

________________________________________________________

________________________________________________________

Brake Fluid

Left Front Tire Tread Depth 32nds

Right Rear Tire Tread Depth 32nds

Left Rear Tire Tread Depth 32nds

Right Front Tire Tread Depth 32nds

Right Front Wiper

Left Front Wiper

Oil Change Interval Indicator Reset

Front Differential

Belts

Hoses Battery Check

Air Filter

Cabin Air Filter

Diesel Exhaust Fluid

Transmission Fluid

Engine Coolant

Left Rear Brake Pads

Right Front Brake Pads

Right Rear Brake Pads

Left Axle Boots Right Axle Boots

Exhaust System

Motor Oil

Rear Wiper

Transfer Case

U-Joints

Headlamps

Left Front Brake Pads

Spare Tire Tread Depth 32nds

Power Steering Fluid

ORIgINAL ndash CUSTOMER COPY CANARY ndash DEALER FILE PINK ndash FOLLOW-UP FILE

Under Vehicle checKUPUnderhood checKUPeXTerior checKUP

MULTI-POINT INSPECTION

20501 1115 copy2015 FCA US LLC All Rights Reserved Mopar is a registered trademark of FCA US LLC

81-216-5006

Anytown Motors123 Main Street 248 5551212

fluidS level BeltsbullHoSesbullfilterbullcoolingbullWipersbulllampsbullBatterYbeltsSerpentine Power SteeringOther

HosesRadiator Hoses Heater HosesPower Steering Hoses Air Conditioning Hoses

air filter

CabiN air filter

WiNdsHield Wipers amp blades

lamps Headlamps TaillampsTurn Signal Lamps Parking Lamps

batterY

left froNt tirePressure ______ lbsWear Pattern ________Tread Depth ___ 32nds

left rear tirePressure ______ lbsWear Pattern ________Tread Depth ___ 32nds

rear brakesLeft Rear

Right Rear

steeriNg CompoNeNts

U-JoiNts

sUspeNsioNFront

Rear

exHaUst sYstem

rigHt rear tirePressure ______ lbsWear Pattern ________Tread Depth ___ 32nds

rigHt froNt tirePressure ______ lbsWear Pattern ________Tread Depth ___ 32nds

checked and ok will need future attention requires immediate attention

Checkup performed by appointment date

Customer Name phone service advisor Vehicle Yearmodel

ViN Number mileage ro Number date

motor oil

eNgiNe CoolaNt

brake

poWer steeriNg

traNsmissioN

Wiper WasHer

diesel exHaUst flUid

Empty Full

Empty Full

Empty Full

Empty Full

Empty Full

Empty Full

Empty Full

NA

NotEs

veHicle cHeckup

veHicle cHeckup pluS (includeS itemS liSted aBove)

Note the Vehicle Checkups do not include any repairs or adjustments which may be necessary or recommended

Empty Full

Empty Full

Vehicle checkup

lrlf rfrr

froNt brakesLeft Front

Right Front

sHoCksstrUtsFront

Rear

traNsfer Case

differeNtial

axle bootsLeft Front

Right Front

NA

NA

NA

NA

VeHiCle CHeCkUp VeHiCle CHeCkUp plUs

STREET ADDRESSCITY STATE ZIP

ANYTOWN MOTORSTELEPHONE

copy2015 FCA US LLC All Rights Reserved Chrysler Dodge Jeep Ram and Mopar are registered trademarks of FCA US LLC

UNDERSTANDING YOUR VEHICLE CHECKUP RESULTS

Rear Differential

Front Differential

Taillamps

Shocks

Tires

Rear Brakes

Exhaust System

U-Joints

Rear Suspension

ShocksStruts

Steering Components

Front Brakes

Axle Boots

Brake Fluid

Oil Change Interval Indicator Reset

Power Steering Fluid

Transmission Fluid

Front and Rear Windshield Wipers and Blades

Spare Tire

Hoses

Wiper Washer Fluid

Motor Oil

Air Filter

Headlamps

Battery Check

Drive Belt

Engine Coolant Transfer Case

Front Suspension

Cabin Air Filter

Corroded terminals a bulging or cracked case are signs that a battery has been subject to extreme conditions Immediate replacement is recommended A dirty battery top should be cleaned to help keep the terminals from getting corroded

In todayrsquos vehicles a single drive belt provides power to many engine components If the drive belt has missing ribs chunking cracking or protruding edges have it replaced immediately Drive belt failure can incapacitate your vehicle leaving you stranded without transportation

Brake pads will gradually wear with use Every time you brake a thin layer of the pad is removed Thatrsquos why all brakes need to be inspected regularly The key is to replace the pads before the shoes or rotors become damaged If your brakes sound like theyrsquore squealing it may be time for a brake replacement

Hose ResultsYour vehiclersquos hoses carry vital fluids under high pressure Cracking swelling or spongy surfaces are signs that a hose needs replacement Driving with a burst hose can lead to very expensive repairs

Tire ResultsTire wear is a good indicator of how your vehiclersquos steering and suspension are performing Excessive edge wear center wear and shoulder wear can be clues that other maintenance is needed Your Service Advisor has the tools and expertise to make this determination And our dealership sells the tires that are specified for your vehicle so you can be assured of optimum performance

Fluid Results

Itrsquos critical that all your vehiclersquos fluids be at the recommended levels Low fluid levels can severely damage your engine

Filter ResultsThe air filter is designed to protect your engine from airborne contaminants A dirty filter can greatly affect engine performance and fuel efficiency Donrsquot delay this very important service

Belt Results

Brake Results

Battery Results

Your vehiclersquos shocks struts and steering make up the suspension system which provides vehicle control and helps maintain vehicle stabil-ity Over time suspension components wear out which may impact your ability to control the vehicle A vehicle that pulls to one side or makes noise when cornering may require suspension repairs

Exhaust Results

Todayrsquos exhaust systems are much more complicated than in the past expelling dangerous exhaust gases reducing engine noise and reducing the level of harmful pollutants Leaks can affect engine performance and the very air we breathe

Suspension Results

HELP PREVENT VEHICLE WORRIES

REGULAR VEHICLE CHECKUPS

STICK WITH THE SPECIALISTS

FOR ALL YOUR MAINTENANCE NEEDS

Vehicle Checkups

bull Help spot wear and tear before it becomes a problem

bull Identify parts that need immediate care

bull Create a maintenance log to use when selling your vehicle

bull Give you valuable peace-of-mind

copy2016 FCA US LLC All Rights ReservedMopar is a registered trademark of FCA US LLC

Get a complete Vehicle Checkup with every Oil Change Service

Expert Technicians

Authentic Moparreg Parts

Specialized Technology

Competitive Prices

We deliver

YOUR VEHICLE CHECKUPUNDERSTANDING

CLiCk on Any oF THe iMAgeS SHown To

oRDeR THeM FRoM THe SeRviCe DRive SToRe

Multi-Point Inspection Package

SaVe

oVer 20

when you purchase

a Multi-Point

inspection

Package

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