JIVE BEST PRACTICESSOCIAL INTRANET: INNOVATIONJive Software – June 2013

• Fuel innovation by engaging

employees

• Collaboration leads to the

best ideas

• More knowledge-sharing

• Increased productivity and

creativity

Empower Employee Innovation

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“I would argue that we are one of the most competitive businesses out there today, and we

cannot stay competitive without Jive.”

- Scott Tweedy, VP of Customer Service and Sales, T-Mobile

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Social Intranet Capabilities

• Engage and inform employees

• Defragment departments

• Break down organizational

barriers and silos

• Energize and enable big

thinkers

• Surface innovative ideas

• Open the lines of

communication

• Harness employees’ collective

intelligence

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HERE ARE FIVE ESSENTIAL CAPABILITIES YOU NEED TO REACH THESE GOALS

1. Connect Your People

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• Make information visible to

everyone

• Share ideas in a blog or

discussion, in cross-

organizational groups and in

communities

• Share relevant information with

opportunities for engagement

2. Find and Recognize Your Einsteins

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• Find, follow and connect employees with expertise

• Recognize experts for their experience and willingness to share

3. You Need Better Brainstorming Options

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• Pool and identify the most

innovative solutions

• People can share thoughts, and

others can comment to refine or

contribute before finalizing

"PGiLife has become something much more organic and groundbreaking. It's taken on a life of its own, and today the community is better than we ever expected."

- Cora Rodenbusch, Online Community Manager, PGi

• Without a collective set of concepts for users, promising ideas

and hard work are forgotten and must be recreated

• Operates more efficiently with ideas that are:

– Captured

– Saved

– Searched

– Reused

4. Capture the “Light Bulb” Moments

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5. Good Ideas Require Speedy Action

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• Eliminate time-wasting interactions and enable collaboration

Yum! Brands: 24-hour-a-day innovation

Users around the globe pose questions at the end of their day and wake up to answers. A manager asked for help with innovation for a new pizza, offering a $50 prize to the winner.

Within a week, the manager had 100 replies from locations around the world – “something that simply wouldn’t have happened without Jive.”

Social Intranet Optimizes Efficiency

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• Faster onboarding

• Better work and increased productivity

• Adds interaction to keep employees engaged

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"It's started to build a new structure around how we run project management within the company, how

we train project managers, and how they build better practice networks to help themselves in the future.”

- Tim Wike, Senior Director, Communications Platforms, Thomson Reuters

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