Board MeetingJanuary 25, 2011
2-1-1 San Diego Welcomes
The U.S. and Mexico Border Counties Coalition
Story TimeUsing Your Data to Grab the Attention of Your Community
May 21, 2012
Board MeetingJanuary 25, 2011
Claire’sStory…
Board MeetingJanuary 25, 2011
1. Understand why data reporting is so critical
2. How to assess the data needs of your community
3. How to begin reporting and telling your own story
4. Develop an action plan to get your agency moving
Objectives
Board MeetingJanuary 25, 2011
Who are you?Where are you from?What data do you report now?
ORWhat do you want to start reporting?
And…
To whom are you reporting to?
The Writers
Board MeetingJanuary 25, 2011
What does thisMake you
Think about?
Board MeetingJanuary 25, 2011
What does thisMake you
Think about?
Board MeetingJanuary 25, 2011
What does thisMake you
Think about?
Board MeetingJanuary 25, 2011
• Leveraging
• High Tech
• Data drives business and decisions
Why is this even important?
Board MeetingJanuary 25, 2011
Have Writer’s Block?
What’s stopping you from reporting your data in the way you dream of doing it?
Board MeetingJanuary 25, 2011
Don’t wait for it to be perfect!
Board MeetingJanuary 25, 2011
Start SimpleSimple Report
Hand out to small group
Ask for feedback
Incorporate feedback
Distribute more
widely
Board MeetingJanuary 25, 2011
Start Simple
One Call record:Zip code – 92101Need – FoodService – SNAPAge – 64Income - $800/mo
CitiesCounty districts
Audience
NPOs and Funders
Board MeetingJanuary 25, 2011
Every Day
• Data displayed throughout our office• Phone system reports• Scrolling weekly updates for staff and visitors• Dugout• Reports available online
“If you build it, they will come”
Board MeetingJanuary 25, 2011
Future
• SDSU Mapping for Senior Services
• Healthy City
Where do our callers live? What services do they need?
Client: 8531362
Need: CalFresh (Food Assistance)
Zip Code : 92115
Where are the services located?
Client: 8531362
Resource near 92115
Emergency Food Assistance Program Address: 4227 52nd Street San Diego, CA 92115
Mid-City Christian FellowshipAddress: 4100 Fairmont Avenue San Diego, CA 92105
Board MeetingJanuary 25, 2011
2-1-1 San Diego Welcomes
The U.S. and Mexico Border Counties Coalition
QUESTIONS?