Glenn Philpott
Director, Cloud Solutions APAC
The evolution of Blackboard’s Hosting Ecosystem
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Disclaimer
Statements regarding our product development initiatives,
including new products and future product upgrades, updates or
enhancements represent our current intentions, but may be
modified, delayed or abandoned without prior notice and there is
no assurance that such offering, upgrades, updates or
functionality will become available unless and until they have
been made generally available to our customers.NOT NEEDED
Everything you have seen at ANZ TLC2016
is here now
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Agenda
1) New Global Partnership
2) New Learning Experience
3) Pathway to SaaS and the Ultra Experience
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New Global Partnership
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What Blackboard customers can expect from the IBM, AWS and Blackboard Partnership
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Recap of Bb AWS IBM partnership
Three partners: BB + IBM + AWS• Leaders in innovation• Global reach• Commitment to privacy and security
Three separate areas of partnership:• Hosting transformation• Adding Bb to IBM’s product portfolio• Innovating together in cognitive technology
We are going to focus today on our hosting partnership and on what our clients can expect to see in the months and years to come
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12 Core Datacenters
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32 datacenters 25,000cores
250 TB of memory
15 PB of storage
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Typical Application StackVersus Cloud Solutions
Application
Data
Runtime
Middleware
Operating Sys.
Virtualisation
Networking
Storage
Servers
Virtualisation
Networking
Storage
Servers
Application
Data
Runtime
Middleware
Operating Sys.Traditional Application Stack
Infrastructure as a Service(IaaS)
Approx 20% of total stack cost
Software as a Service(SaaS)
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We should be focusing on building the things that don’t exist.
- Larry Page
IBM at a glance
430,000IBMers, in 170 countries, speaking 165 languages
1,110software products in
the IBM portfolio3,000active researchers, including 5 Nobel
Laureates140,000Global Business
Partners
6,809U.S. patents in
2013 alone
Made possible by more than 8,000 IBM inventors across 42 countries
9,000business analytics consultants with
industry experience
USD6Binvested in research
and development each year
23 consecutive years of U.S. patent leadership
USD16Bin analytics softwareacquisitions alone
since 2005
Rich enterprise cloudcomputing capabilities
with over
USD7Bin cloud acquisitions
since 2007
87,000Service Delivery
personnel
What IBM is bringing to Blackboard• Advanced analytics and automation infused throughout delivery
• Highly skilled globally sourced teams and management systems
• Robust, globally standardized and continuously improved processes
• Dynamic hybrid sourcing and integrated services delivery
• Largest global network of security operations centers
• Over 30 years of experience delivering managed IT services
Cloud managed services Data center outsourcing Migration services Managed storage Security services
Cloud Brokerage services
People
ProcessesTools
Analytics
AWS Leads in Both Vision and Execution
Gartner Magic Quadrant for Cloud Infrastructure as a Service, Worldwide
Source: Gartner (May 2015)
Gartner “Magic Quadrant for Cloud Infrastructure as a Service, Worldwide,” Lydia Leong, Douglas Toombs, Bob Gill, May 18, 2015. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available at http://aws.amazon.com/resources/analyst-reports/. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Amazon API Gateway
AmazonAppStream
Amazon Elastic Transcoder
Amazon CloudSearch
AmazonSQS
AmazonSNS
AWS IoT Amazon Kinesis
Amazon EMRAmazon Elasticsearch
AWSCloudTrail
AWSCloudFormation
Amazon CloudWatch
AWS IAMAWS Directory Service
AmazonDynamoDB
Amazon ElastiCache
AmazonRDS
Amazon Redshift
AWSLambda
AWS Global Infrastructure
13 Regions
35AvailabilityZones
55EdgeLocations
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AWS in the Public Sector
7,000+educationalinstitutions
2,300+government
agencies
22,000+nonprofit
organizations
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Architected for Highest Security Requirements
3rd party certifications and attestations for workloads that matter
Rich security features; e.g., AWS CloudTrail / Config / Rules – API logging, resource configuration management, & automated responses for security, governance, & compliance
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• Log, review, alarm on all user actions
• Browse-and-query database of current and previous state of cloud resources
• Automate responses and remediations
MTCS
Improving security with the cloud
• For more details, see Re:Invent 2013 presentations by NASA JPL cyber security engineer Matt Derenski (http://awsps.com/videos/SEC205E-640px.mp4)
“Based on our experience, I believe that we can be even more secure in the AWS cloud than in our own datacenters.”
-Tom Soderstrom, CTO, NASA JPL
Rob Alexander / CIO of Capital One Bank
• “And of course, security is critical for us. The financial services industry attracts some of the worst cyber criminals. So we worked closely with the AWS team to develop a security model which, we believe, allows us to operate more securely in the public cloud than we can even in our own datacenters.”
re:Invent Keynote 2015 https://youtu.be/0E90-ExySb8
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Blackboard will continue to manage and support all of our applications, and will remain your point of contact.
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New Learning Experience
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Blackboard Learn
LEARN
1EXPERIENCES
2 ULTRA
ORIGINAL
DEPLOYMENT OPTIONS
3MANAGED HOSTED
SAAS
SELF HOSTED
Journey to the Cloud
Self-HostedOn-Premise
Blackboard CloudManaged HostingSaaS
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Blackboard Learn SaaS Ultra
What we’ve released since Educator Preview
• Group Assignments
• Rich media in Assignments
• Graded Discussions
• Administrator Control for Ultra Enablement
APRIL
• Tests Foundation
• Competency Alignment
• Rich Content Pages
• LTI 1.2
MAY
• Activity Analytics
• Test Accommodations
• Collaborate Integration
JUNE
• Rubrics
• More tests
• Group Conversations
• Group Discussions
JULY
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Blackboard Learn: Ultra ExperienceRoadmap
Assessment
Discipline-specific methods for instructors to provide formative and summative assessment of learning
Analytics & At-Risk
Using the wealth of data collected to provide instructors and students with insight and the ability to take action
Communication
Facilitating the way instructors and students share information and stay up-to-date on course and institutional activities
Course Design
Rich content & media added to courses by instructors and instructional designers to create an engaging experience
Worldwide Use
Supporting Blackboard Learn in different countries and regions to ensure a localized experience
Integration
Helping administrators and 3rd-parties create extensions to Learn to support instructors and students
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Blackboard Learn: Ultra Experience Roadmap Summary
Available nowCommunication• Messages• Calendar• Activity stream• User profile• Course description• Roster• Discussions (w/groups)• Targeted User Notification• AnnouncementsCourse Design• Content (links, files)• Rich pages• Content availability (simple)Assessment• Gradebook• Assignments (w/groups &
conversations)• Tests
In developmentAssessment• Multiple Select• True/False• Fill in the blank• More Goal Alignment
Integration• More REST APIs
(ongoing)• LTI 2.0
In design & researchAssessment• Timed tests• SafeAssignCourse Design• Granular Content Copy• Content availability (advanced)• SCORMCommunication• Institution Pages• Audio/VideoAnalytics & At-Risk• Attendance trackingWorldwide use• Locale & language
selection)
• Graded Discussions• Goal alignment• RubricsIntegration• LTI 1.2• Publisher Integrations• REST APIs• Building BlocksAnalytics• At-risk detection & actions• Student Activity Analytics
(Tests)
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Pathway to SaaS and the Ultra Experience
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Two Milestones & Phases to Get There
1st milestone
Play
Prepare
Pilot
Production
Prepare
Production
2nd milestone (optional)
Transition toUltra experience
Transition to SaaS Original experience
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Two Milestones
1st milestone 2nd milestone (optional)
Transition toUltra experience
Transition to SaaS Original experience
No change to the user interface
OptionalNew navigation, new look & feel for the Original Course View, and
optional Ultra Course View
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Pathway to SaaS
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Path-to-SaaS Deployment
Prepare
Production
Plan for Transition
1. Review Learning Solution Bundle and SaaS Hosting Tier
2. Consider available migration support and services options
3. Identify best migration window
4. Identify data migration approach
5. Define migration plan
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LearningCore
Learning Essentials Learning Insight
Course Creation, Delivery, & Management X X X
Course Assessments, Grading, & Plagiarism Prevention (SafeAssign) X X X
Course-Based Analytics X X X
Enterprise Surveys X X X
Asynchronous Communication & Collaboration (for Courses & Extracurriculars) X X X
Social Learning & Bb’s Global Learning Network X X X
Academic Portal X X X
File Management System X X X
Global Learning Object Repository X X X
Portfolios X X X
Mobile apps X X X
Services to Drive Capability Adoption X X
Web Conferencing X X
LMS/SIS Reporting & Dashboards X
Institutional Assessment & Accreditation Support X
Prepare: 1) Review Learning Solution Bundle and SaaS Hosting Tier
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Prepare: 2) Review Learning Solution Bundle and SaaS Hosting Tier
• Both the Original & Ultra experiences• Continuous delivery of features and functionality• Full LTI, web services, and new REST API• Test and Staging instances included• Full B2 support • Flexible Deployment Option• Supports all Learning Solutions• Service Delivery Mngmt• Direct Data Access (OpenDB / ASR)
SaaS Plus SaaS Advantage• Both the Original & Ultra experiences• Continuous delivery of features and functionality• Full LTI, web services, and new REST API• Test instance included• Full B2 support• Flexible Deployment Option• Supports all Learning Solutions
Migration Support:
• Workshop and overview of building blocks
• Support with technical migration tasks
• For Advantage tier – Dedicated contact to support technical migration tasks
Additional Services available:
• Full custom project plan to support change management
• Recommendations for integrations
• Detailed Building Block review.
Prepare: Available migration support options
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Prepare: Consulting and Training Services for moving to SaaS
Academic Technology PlanningAlign your migration plans with your overall institutional strategy. We work with you to uncover LMS usage and develop an effective plan for ongoing adoption. Included in Learning Essentials and Learning Insight. Also available as a data-based and recurring service.
Building Block EvaluationWe can assist with evaluating your custom building blocks and provide in-depth guidance on how to refactor them or achieve your objectives through new architectures. This evaluation is offered at no additional charge for ICM covered building blocks.
Training Program DevelopmentEnsure your faculty are up to speed on new features and are making the most of LMS functionality. We offer continually updated materials as a subscription service, and provide access to a community of peers who can share best practices. Included in Learning Essentials/Insight.
SIS Framework Mentoring and related servicesWe provide 1:1 guidance on setting up SIS integrations, assisting you with configuration as well as best practices considerations.
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Pathway to Ultra
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Path to the Ultra experience: Overview of Phases
Play
Prepare
Pilot
Production
Understand the Ultra experience
Determine transition strategy
Pilot as needed & finalize plans
Enable Ultra experience in production
Path to the Ultra experience
Learn instance to use in the Play phase: Educator Preview and/or your SaaS test instance
Play
Prepare
Pilot
Production
Understand the Ultra experience• Participate in the Educator Preview – available now – to see new features and workflows as
they evolve• Review Ultra experience documentation on help.blackboard.com• View Ultra demonstrations and roadmap presentations from Blackboard• Take advantage of the Ultra experience currently available with Bb Student and the new
Collaborate• Analyze existing Learn usage across departments / programs / trainers• Understand Design Thinking, the research and thought that led to the Ultra design
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Path to the Ultra experience
Experience Blackboard Learn through: Educator Preview or your SaaS test instance
Play
Prepare
Pilot
Production
Determine Transition Strategy• Participate in a Cohort program to fully understand the Ultra experience and transition
strategy options• Determine how Blackboard Services can assist in transition planning and execution • Determine transition strategy: when to roll out the Ultra Course View to specific trainers,
departments, or programs• Plan change management activities
(e.g., training, communications, etc.) • Roll out the Bb Student app to begin to introduce the Ultra experience• Evaluate your Learn integrations and update as needed
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Path to the Ultra experience
Learn instance to use in the Pilot phase: Your SaaS test instance (or a Bb pilot instance if needed)
Play
Prepare
Pilot
Production
Pilot as needed & finalize plans• A pilot is recommended, but not required• Run live courses with trainers and learners (separate from your production instance)
– Define pilot scope and goals – Execute pilot and evaluate regularly, capturing learnings & challenges– Evaluate pilot success and make final plans for enabling the Ultra experience in production
• Prepare transition materials– End user communications– Instructional design strategies– Training content
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Path to the Ultra experience: Production Phase
Play
Prepare
Pilot
Production
Enable the Ultra experience in production• Execute change management activities: training, end user
communications, etc. to drive awareness among trainers and learners
• Execute on transition strategy and plans – for example, roll out the Ultra Course View to specific programs, departments or trainers before others
• Provide end-user support
Determine target for when SaaS will go live.
• This will typically be at the start of a mid year or new year
Prepare: Identify the best data migration window
Oct Dec March June Sept Dec March
Q42016
Q12017
Q2 2017
Q3 2017
Q4 2017
Q1 2018
Prepare
Play &Prepare
Pilot Ultra Navigation
Pilot and Roll Out Ultra Course View to Instructors / Departments / Programs of Your
Choosing
Ultra experience in Production for beginning 2018
Exa
mpl
e Ti
mel
ine SaaS in Production for beginning
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Recap: Two Milestones & Phases to Get There
1st milestone
Play
Prepare
Pilot
Production
Prepare
Production
2nd milestone (optional)
Transition toUltra experience
Transition to SaaS Original experience