Views Along the Path2008 ANNUAL REPORT
2 T
OU
CH
ST
ON
E M
EN
TA
L H
EA
LT
H
|
20
08
AN
NU
AL
RE
PO
RT
3
Dea
r Fr
iends
,
At To
uchsto
ne M
enta
l H
ealth, w
e a
ssis
t p
eop
le a
s they d
efine their p
ath
of
recovery
and
help
guid
e them
as they p
rog
ress a
long
the w
ay.
We h
op
e e
ach
ind
ivid
ual exp
eriences s
afe
passag
e a
s they s
triv
e to a
chie
ve their g
oals
.
Lik
e those w
e s
erv
e, our
org
aniz
ation a
lso tra
vels
path
s o
f op
port
unity a
nd
gro
wth
. A
s w
e e
mb
ark
in n
ew
and
excitin
g d
irections a
s ind
ivid
uals
and
a
colle
ctive o
rganiz
ation, w
e h
ave e
mb
raced
the inukshuk a
s a
guid
ing
im
ag
e.
Orig
inally
built
by C
anad
ian Inuits to s
erv
e a
s g
uid
ep
osts
, th
ese b
eautifu
l
str
uctu
res r
ang
e fro
m the d
iscre
et to
the m
ag
nifi
cent. N
o m
atter
their s
ize o
r
sta
ture
, th
ey s
erv
e a
s p
ath
way m
ark
ers
lettin
g tra
vele
rs k
now
they a
re h
ead
ed
in the r
ight d
irection a
nd
they a
re n
ot alo
ne.
We invite y
ou to e
njo
y o
ur
Vie
ws A
long
the P
ath
as w
e c
ele
bra
te o
ur
sto
ries a
nd
mile
sto
ne a
chie
vem
ents
. W
e a
re a
ble
to h
ighlig
ht th
ese s
uccesses b
ecause o
f
your
effort
s, b
ig a
nd
sm
all;
those e
xp
ressed
fro
m a
dis
tance a
nd
those c
lose a
t
hand
. W
e look forw
ard
to the futu
re journ
eys w
e w
ill tra
vel w
ith e
ach o
f you.
Thank y
ou!
Mart
ha L
antz
, LIC
SW
, M
BA
Liz
Sja
asta
d
Executive D
irecto
r
B
oard
of D
irecto
rs C
hair –
2008
Touchsto
ne M
enta
l H
ealth
To
uchsto
ne M
enta
l H
ealth
Tou
chst
one M
enta
l Hea
lth’s
Or
gani
zatio
nal
Mile
ston
es
A T
RA
DIT
ION
OF
IN
NO
VA
TIO
N
Tou
chst
one
pilo
ted
an I
nten
sive
Com
mun
ity
Reh
abili
tati
on
Serv
ice
prog
ram
and
inco
rpor
ated
its
inte
ntio
nal c
omm
unit
y “t
rue
com
mun
ity
mod
el”
acro
ss a
genc
y.
SE
RV
ING
MO
RE
TH
AN
EV
ER
BE
FO
RE
Tou
chst
one
serv
ed m
ore
adul
ts w
ith
seve
re a
nd p
ersi
sten
t
men
tal i
llnes
s th
en e
ver
befo
re w
hile
incr
easi
ng t
he p
erce
ntag
e of
tho
se li
ving
in t
he c
omm
unit
y w
ith
stab
le h
ousi
ng.
EX
PA
ND
ING
ST
AF
F D
EV
EL
OP
ME
NT
Tou
chst
one
expa
nded
its
sta"
lead
ersh
ip d
evel
opm
ent
in
itia
tive
s by
laun
chin
g on
-lin
e es
sent
ial l
earn
ings
for
sta
"
and
form
ing
an in
tern
al L
eade
rs’ G
roup
.
FO
RG
ING
NE
W P
AR
TN
ER
SH
IPS
Tou
chst
one
forg
ed n
ew p
artn
ersh
ips
wit
h P
roje
cts
for
Pri
de
in L
ivin
g an
d T
he S
ewar
d N
eigh
borh
ood
Gro
up t
o ta
ke s
teps
to
war
d cr
eati
ng a
new
mod
el o
f ho
listi
c se
rvic
es.
4 T
OU
CH
ST
ON
E M
EN
TA
L H
EA
LT
H
|
20
08
AN
NU
AL
RE
PO
RT
RESIDENTIAL TREATMENT | ASSISTED LIVING | INTENTIONAL COMMUNITIES | COMMUNITY REHABILITATIVE SERVICES & CASE MANAGEMENT | FINANCIALS 5
Ele
na, a m
enta
l health c
ounselo
r at To
uchsto
ne
Resid
ential fo
r fo
ur
years
, assis
ts c
lients
as they
define a
nd
navig
ate
their p
ath
. S
he a
chie
ves
this
thro
ug
h a
holis
tic a
pp
roach —
min
d, b
od
y
and
sp
irit.
“The tim
e c
lients
sp
end
at To
uchsto
ne
Resid
ential is
very
brief —
betw
een 7
5 to
90 d
ays o
n a
vera
ge. W
e m
eet th
em
at a c
ritical
poin
t in
their life w
here
they c
an r
eally
benefit
from
havin
g g
uid
es for
safe
passag
e b
ack
into
the c
om
munity,
” said
Ele
na. “O
ur
job
is to
help
them
secure
their footing
and
pro
vid
e a
found
ation, so they c
an m
ove furt
her
dow
n
their p
ath
.”
By d
evelo
pin
g ind
ivid
ualiz
ed
tre
atm
ent p
lans,
the s
taff h
elp
s e
ach c
lient d
ete
rmin
e their
desired
destination, d
efine their p
ath
and
pro
vid
e them
with the s
up
port
they n
eed
to
take fi
rm s
tep
s tow
ard
their life g
oals
.
“The d
efined
destination c
an b
e a
life-long
journ
ey n
ot to
be r
ealiz
ed
for
30+
years
, or
as
imm
ed
iate
as o
ne m
ore
day o
f sob
riety
,” s
aid
Ele
na. “I
t can b
e a
s v
ag
ue a
s a
feelin
g o
r as
cle
ar
as a
pic
ture
on a
wall.
”
To r
each their d
esired
destination, clie
nts
need
a g
uid
e to h
elp
them
slo
w d
ow
n a
nd
take thin
gs
ste
p-b
y-s
tep
. A
t tim
es, clie
nts
becom
e o
ver-
eag
er
to c
om
ple
te tre
atm
ent or
don’t a
pp
recia
te
the d
ep
th o
f th
eir m
enta
l health c
halle
ng
es.
Som
e c
lients
are
sim
ply
stu
ck a
nd
lack b
elie
f
in their a
bili
ty. They n
eed
help
to tap
into
their
inner
energ
y s
o they c
an m
ove forw
ard
alo
ng
their p
ath
and
main
tain
sta
bili
ty in the o
uts
ide
com
munity o
nce they m
ove o
n fro
m T
ouchsto
ne
Resid
ential.
“The g
reate
st jo
y is in the m
om
ents
— the
ste
ps a
long
the p
ath
” share
d E
lena. “O
bserv
ing
som
eone e
merg
e fro
m tota
l socia
l is
ola
tion for
the fi
rst tim
e in y
ears
and
invite their n
eig
hb
or
to p
lay a
gam
e o
f card
s c
an b
e a
majo
r ste
p
tow
ard
achie
vin
g life g
oals
.”
Art
icul
atin
g th
eir
pers
onal
goa
ls, m
aybe
for
the
"rs
t ti
me
in y
ears
, is
the
"rst
ste
p cl
ient
s ta
ke u
pon
ente
ring
Tou
chst
one
Res
iden
tial
Tre
atm
ent.
De"
ning
the
Pat
h
Res
iden
tial
Trea
tmen
t M
ilest
ones
INC
RE
AS
E I
N A
DM
ISS
ION
S
84 c
lient
s w
ere
serv
ed a
t th
e 14
-bed
Min
neap
olis
fac
ility
re#
ecti
ng
a 22
per
cent
incr
ease
in a
dmis
sion
s.
OU
TS
TA
ND
ING
SU
CC
ES
S R
AT
E
Com
preh
ensi
ve a
sses
smen
t an
d in
divi
dual
ized
tre
atm
ent
plan
s
addr
essi
ng m
enta
l hea
lth,
clin
ical
dep
ende
ncy,
phy
sica
l hea
lth
and
inde
pend
ent
livin
g sk
ills
resu
lted
in a
n 88
per
cent
clie
nt s
ucce
ss r
ate.
EX
PA
ND
ED
PR
OG
RA
MS
Hol
isti
c pr
ogra
ms
and
serv
ices
wer
e ex
pand
ed t
o in
clud
e tw
ice
wee
kly
acup
unct
ure
prog
ram
s, w
eekl
y re
laxa
tion
and
gui
ded
im
ager
y gr
oups
, min
dful
mov
emen
t cl
asse
s an
d a
ther
apeu
tic
ar
t gr
oup.
A F
IRS
T F
OR
TO
UC
HS
TO
NE
Tou
chst
one
deve
lope
d an
d im
plem
ente
d th
e $r
st t
oken
eco
nom
y in
to it
s ho
useh
old
skill
s pr
ogra
m w
here
res
iden
ts le
arne
d th
e ba
sic
step
s an
d sk
ills
nece
ssar
y to
mai
ntai
n a
hous
ehol
d an
d ea
rn
rew
ards
bas
ed o
n th
eir
abili
ty.
AN
EN
VIR
ON
ME
NT
FO
R H
EA
LIN
G
Bas
ed o
n ne
uros
cien
ti$c
res
earc
h an
d in
spir
ed b
y th
e or
gani
c
heal
ing
gard
en p
lant
ed a
roun
d th
e bu
ildin
g by
Gar
vin
Ent
erpr
ises
; th
e fa
cilit
y’s
inte
rior
was
rem
odel
ed c
reat
ing
heal
ing
envi
ronm
ents
bu
ilt s
peci
$cal
ly f
or t
he n
eeds
of
resi
dent
s.
“ We me
et the
m at a
crit
ical point
in the
ir life wh
ere th
ey can
really
benefit from
having guides for safe
passage back into th
e comm
unity
.”
RESIDENTIAL TREATMENT | ASSISTED LIVING | INTENTIONAL COMMUNITIES | COMMUNITY REHABILITATIVE SERVICES & CASE MANAGEMENT | FINANCIALS 7
Ass
isted
Livi
ng M
ilest
ones
RE
SID
EN
T R
ET
EN
TIO
N
Tou
chst
one
Ass
iste
d L
ivin
g’s
16 m
embe
rs b
uilt
a s
tron
g bo
nd a
nd s
ense
of
com
mun
ity
duri
ng t
he p
ast
year
. A
maj
or f
acto
r in
thi
s de
velo
pmen
t w
as t
he 1
00 p
erce
nt
resi
dent
ret
enti
on.
INC
RE
AS
E I
N G
RO
UP
AC
TIV
ITIE
S
Res
iden
ts a
nd s
ta"
set
the
goa
l of
incr
easi
ng a
ctiv
ity
fr
eque
ncy
from
thr
ee t
imes
wee
kly
to s
ix t
imes
wee
kly.
T
he e
stab
lishe
d go
al w
as m
et, r
esul
ting
in 7
5 pe
rcen
t in
crea
se in
res
iden
t ac
tivi
ty p
arti
cipa
tion
.
INC
RE
AS
E I
N P
AR
TIC
IPA
TIO
N
Tou
chst
one’s
Ass
iste
d L
ivin
g re
side
nt p
arti
cipa
tion
in
empl
oym
ent,
educ
atio
n or
vol
unte
er w
ork
rose
fro
m
57 p
erce
nt in
200
7 to
67
perc
ent
in 2
008
furt
her
hi
ghlig
htin
g th
e co
mm
unit
y te
nure
suc
cess
rat
e.
“I e
nte
red
Touchsto
ne A
ssis
ted
Liv
ing
fro
m
a g
roup
hom
e in the c
ity a
t a s
tressfu
l tim
e
in m
y life,”
said
David
. “E
very
one h
ere
has b
een a
friend
to m
e. It is n
ice to s
ee
ple
asant fa
ces d
aily
.”
At To
uchsto
ne A
ssis
ted
Liv
ing
clie
nts
have
the o
pp
ort
unity to b
ecom
e a
mem
ber
of a
perm
anent com
munity,
one that sup
port
s
every
ind
ivid
ual as they n
avig
ate
their
life’s
journ
ey.
Clie
nts
and
sta
ff c
olla
bora
te
to c
reate
a c
om
munity o
f on-g
oin
g
accep
tance a
nd
encoura
gem
ent. T
hey
gro
w s
trong
er
ind
ivid
ually
as they s
up
port
one a
noth
er
colle
ctively
.
“I a
m s
o p
roud
of D
avid
and
how
far
he h
as
com
e,”
said
Deb
, his
counselo
r. “
The D
avid
I know
tod
ay is a
n e
ntire
ly d
iffe
rent m
an than
the o
ne w
ho w
alk
ed
thro
ug
h these d
oors
six
years
ag
o. H
is d
em
eanor
has tra
nsitio
ned
so n
icely
. H
e h
as s
uch a
wond
erf
ul sense o
f
hum
or
and
a joyous laug
h. W
e a
re a
ll g
lad
we g
et to
exp
erience the g
enuin
e D
avid
.”
The o
nce w
ithd
raw
n D
avid
now
actively
part
icip
ate
s in the c
om
munity’s
exerc
ise
gro
up
s a
nd
movie
nig
hts
. H
is d
em
eanor
has s
hifte
d; he laug
hs a
nd
enjo
ys the
com
pany o
f oth
ers
.
“Thro
ug
h the y
ears
, I have taken s
mall
ste
ps —
one, or
two a
t a tim
e…
I have
becom
e s
tead
ier, m
ore
inte
reste
d in m
y
ap
peara
nce. I have b
ecom
e m
ore
insig
htful
and
have the a
bili
ty to b
e a
n a
ctive p
art
of
the T
ouchsto
ne c
om
munity,
” said
David
. “I
have a
part
tim
e job
and
liv
e in a
house w
ith
room
mate
s. I am
sharing
exp
eriences w
ith
sta
ff, p
eop
le I liv
e w
ith, p
eop
le a
t w
ork
and
peop
le in the c
om
munity a
nd
find
they a
re
frie
nd
ly a
nd
ple
asant.”
“Touchsto
ne touches a
nd
fore
ver
chang
es
your
life,”
said
David
. “I
t is
a h
om
e w
here
ind
ivid
uals
and
sta
ff li
ve p
eacefu
lly w
ith e
ach
oth
er. E
very
one m
akes p
rog
ress in
their o
wn
way a
nd
they s
hare
it w
ith e
ach o
ther.”
Tod
ay,
the u
nkem
pt m
an that w
alk
ed
thro
ug
h the d
oor
six
years
ag
o is a
mem
ory
.
David
is s
mili
ng
as h
e e
njo
ys the v
iew
s
alo
ng
his
path
.
A g
entl
eman
wal
ked
thro
ugh
the
fron
t do
ors
of T
ouch
ston
e A
ssis
ted
L
ivin
g w
ith
an o
verg
row
n be
ard,
unk
empt
hai
r an
d ta
tter
ed a
ppea
ranc
e.
He
had
trav
elle
d fr
om t
he n
oise
and
clu
tter
of
a bu
sy u
rban
set
ting
se
arch
ing
for
a qu
iete
r, s
afer
pla
ce t
o tr
ead.
He
was
exh
aust
ed a
nd
wit
hdra
wn,
rar
ely
mad
e ey
e co
ntac
t an
d se
ldom
sm
iled
.
A N
ew P
ath
to T
read
“ Tou
chst
one
touc
hes
and
fo
rev
er c
hang
es y
our l
ife.”
6 T
OU
CH
ST
ON
E M
EN
TA
L H
EA
LT
H
|
20
08
AN
NU
AL
RE
PO
RT
8 T
OU
CH
ST
ON
E M
EN
TA
L H
EA
LT
H
|
20
08
AN
NU
AL
RE
PO
RT
RESIDENTIAL TREATMENT | ASSISTED LIVING | INTENTIONAL COMMUNITIES | COMMUNITY REHABILITATIVE SERVICES & CASE MANAGEMENT | FINANCIALS 9
Denis
e*
and
Rachel*
arr
ived
at To
uchsto
ne
Inte
ntional C
om
munitie
s tw
o y
ears
ag
o. In
that tim
e, b
oth
wom
en h
ave a
bsorb
ed
the
com
munitie
s’ valu
es a
nd
work
ed
thro
ug
h the
natu
ral com
munity b
uild
ing
pro
cess.
“Touchsto
ne Inte
ntional C
om
munitie
s h
elp
ed
me
to o
bta
in h
ousin
g a
nd
only
then d
id I e
xp
erience
a p
eriod
of tim
e w
hen I w
as n
ot ab
used
by
oth
ers
,” s
aid
Rachel.
“I m
et To
uchsto
ne Inte
ntional C
om
munitie
s a
t
the m
ost d
ifficult tim
e o
f m
y life,”
said
Denis
e.
“I felt it w
as a
good
reason to h
op
e for
a s
trong
found
ation.”
The w
om
en d
evelo
ped
a fast b
ond
based
on s
imila
r lif
e e
xp
eriences inclu
din
g a
buse,
hom
ele
ssness, is
ola
tion a
nd
lack o
f sup
port
. A
s
both
wom
en d
evelo
ped
a s
ense o
f safe
ty w
ithin
the c
om
munity,
they w
ere
ab
le to look forw
ard
.
They d
efined
ind
ivid
ual g
oals
and
genera
ted
op
tim
ism
for
the futu
re.
Rachel v
erb
aliz
ed
her
recovery
vis
ion a
s “
wantin
g
to g
et to
where
I d
on’t
have a
ny d
oub
ts a
bout
myself;
I d
on’t
want to
worr
y a
bout w
hat oth
ers
thin
k a
nd
need
them
to v
alid
ate
who I a
m.”
“I w
ould
describ
e m
y d
estination a
s learn
ing
self-
suffi
cie
ncy —
how
to p
ay b
ills, keep
a b
ud
get, a
nd
main
tain
med
ical ap
poin
tments
. I hop
e this
will
gro
w into
the w
ork
pla
ce,”
Denis
e s
aid
.
Once R
achel and
Denis
e r
ecog
niz
ed
their g
oals
,
they w
ork
ed
with their T
ouchsto
ne a
dvocate
s a
nd
their fello
w Inte
ntional C
om
munity m
em
bers
to
becom
e e
quip
ped
with the tools
and
confid
ence
to w
ork
ste
ad
ily tow
ard
them
.
As e
ach w
om
an took s
tep
s tow
ard
achie
vin
g h
er
defined
destination, th
eir r
ela
tionship
with e
ach
oth
er
evolv
ed
. They found
them
selv
es a
t d
iffe
rent
poin
ts w
ith d
iffe
rent need
s. They r
ed
efined
their r
ela
tionship
and
work
ed
to c
om
munic
ate
resp
ectfully
and
honor
the n
eed
s a
nd
feelin
gs o
f
each o
ther.
“My friend
ship
gave m
e s
om
eone to talk
to,
confid
e in a
nd
cry
with s
om
etim
es,”
said
Rachel.
“This
rela
tionship
help
ed
me to u
nd
ers
tand
som
e
thin
gs a
bout m
yself.”
“Thro
ug
h the y
ear, I h
ave learn
ed
how
to m
ake
som
e o
f m
y o
wn n
eed
s a
priority
and
how
to s
et
limits b
ased
on m
y n
eed
s,”
said
Denis
e.
Tod
ay,
Rachel and
Denis
e a
re a
ctive T
ouchsto
ne
Inte
ntional C
om
munity m
em
bers
. They,
alo
ng
with
all
com
munity m
em
bers
, have w
ork
ed
thro
ug
h
difficult tim
es a
nd
cele
bra
ted
each ind
ivid
ual’s
gifts
, p
rob
lem
s, valu
es a
nd
belie
fs. They a
re
livin
g in a
“tr
ue-c
om
munity.
”
Tou
chst
one
Inte
ntio
nal C
omm
unit
ies’
crea
te a
gat
heri
ng s
pace
whe
re m
embe
rs
feel
saf
e, h
ave
hope
for
the
fut
ure,
fee
l em
pow
ered
and
hav
e re
lati
onsh
ips
built
on
mut
ualit
y an
d re
cipr
ocit
y. B
ecau
se t
he 3
6 m
embe
rs h
old
thes
e va
lues
, the
y
expe
rien
ce t
he s
trug
gle,
cha
nge,
suc
cess
and
fai
lure
ass
ocia
ted
wit
h “t
rue
com
mun
ity.”
The
Pat
h to
Tru
e C
omm
unit
yIn
tentio
nal
Commun
ity M
ilest
ones
ST
AB
LE
HO
US
ING
FO
R M
EM
BE
RS
The
per
cent
age
of I
nten
tion
al C
omm
unit
y m
embe
rs’ m
aint
aini
ng
stab
le a
"or
dabl
e ho
usin
g in
crea
sed
from
92
perc
ent
in 2
007
to
96 p
erce
nt in
200
8.
IND
EP
EN
DE
NC
E A
ND
GO
OD
HE
AL
TH
Eig
hty-
eigh
t pe
rcen
t of
com
mun
ity
mem
bers
mai
ntai
ned
in
depe
nden
t liv
ing
whi
le 9
5 pe
rcen
t m
aint
aine
d go
od
phys
ical
hea
lth.
A M
OV
E F
OR
TH
E B
ET
TE
R
The
Int
enti
onal
Com
mun
ity
sta"
o%
ce m
oved
into
Sab
atha
ni
Com
mun
ity
Cen
ter
to p
rovi
de in
crea
sed
acce
ssib
ility
for
m
embe
rs a
nd t
he o
ppor
tuni
ty t
o be
par
t of
a la
rger
soc
ial
serv
ice
base
d co
mm
unit
y ce
nter
.
AD
DR
ES
SIN
G D
IFF
ER
EN
CE
S
Inte
ntio
nal C
omm
unit
ies
I an
d II
impl
emen
ted
a no
n-vi
olen
t co
mm
unic
atio
n m
odel
to
supp
ort
e"ec
tive
com
mun
icat
ion
and
con#
ict
reso
luti
on.
“ My
frien
dshi
p ga
ve m
e so
meo
ne
to t
alk t
o, c
onfide
in a
nd c
ry w
ith.
It h
elpe
d m
e und
erst
and s
ome
things
abou
t m
yself
.”
*Na
me
s h
ave
be
en
ch
an
ge
d f
or
clie
nt
priva
cy.
10 T
OU
CH
ST
ON
E M
EN
TA
L H
EA
LT
H
|
20
08
AN
NU
AL
RE
PO
RT
RESIDENTIAL TREATMENT | ASSISTED LIVING | INTENTIONAL COMMUNITIES | COMMUNITY REHABILITATIVE SERVICES & CASE MANAGEMENT | FINANCIALS 11
The team
gre
w in u
nd
ers
tand
ing
and
inte
gra
ted
new
ap
pro
aches into
their
pro
fessio
nal ro
les. A
s they e
volv
ed
to m
eet
the n
ew
op
port
unitie
s, th
ey s
trove to h
old
true to w
ho they w
ere
pro
fessio
nally
and
pers
onally
. This
pro
fessio
nal evolu
tion, in
som
e w
ays, m
irro
red
the r
ecovery
pro
cess
of th
e c
lients
they s
erv
e.
Kara
is o
ne o
f th
e fi
fteen team
mem
bers
who took the n
ew
unchart
ed
path
. “I
try
to
und
ers
tand
who m
y c
lients
are
und
ern
eath
their illn
ess o
r d
iag
nosis
,” s
aid
Kara
. “J
ust as
I am
not sole
ly d
efined
by m
y p
rofe
ssio
n a
s a
Clin
icia
n a
nd
Holis
tic P
ractitioner;
my c
lients
need
the o
pp
ort
unity to c
learly e
xp
erience
who they a
re o
uts
ide their d
efined
illn
ess.”
Often c
lients
put asid
e w
ho they a
re a
nd
the a
ctivitie
s that g
ive their life h
eart
and
meanin
g —
activitie
s the g
enera
l p
ub
lic takes
for
gra
nte
d. They d
o this
in o
rder
to focus o
n
the im
med
iate
str
essors
of th
eir illn
ess o
r lif
e
situation. In
fact, the m
enta
l health s
yste
m
is o
ften c
risis
and
sym
pto
m focused
and
ind
irectly e
ncoura
ges c
lients
to b
e the s
am
e.
This
can r
esult in tre
atm
ent th
at cre
ate
s a
tread
mill
lik
e e
ffect fo
r clie
nts
and
pro
vid
ers
.
The a
rt is to d
iscover
how
to h
old
sp
ace a
nd
ad
dre
ss the b
asic
need
s a
nd
sym
pto
ms
while
em
phasiz
ing
a p
ers
pective that
inclu
des h
ealin
g a
nd
qualit
y o
f lif
e issues.
“I feel it is m
y job
to e
ncoura
ge c
lients
to
cultiv
ate
a p
ath
whic
h h
onors
who they a
re
outs
ide o
f th
eir illn
ess —
to b
uild
a life that
reflects
a tru
er
sense o
f w
ho they a
re a
s a
n
ind
ivid
ual.”
said
Kara
.
Usin
g this
mod
el of care
, clin
icia
ns a
re a
ble
to a
dd
ress m
uch m
ore
than b
asic
housin
g
and
thera
peutic tre
atm
ent need
s. In
ste
ad
,
they c
an e
xp
and
their focus to c
onsid
er
what p
ers
onal d
ream
s a
nd
desires their
clie
nts
have p
ut asid
e a
s they w
ork
ed
on
more
tra
ditio
nal tr
eatm
ent g
oals
.
“Honoring
the w
hole
pers
on p
rovid
es u
s w
ith
a lens that is
str
eng
th a
nd
health b
ased
and
is u
ltim
ate
ly the a
necd
ote
for
the d
ifficulty o
f
the journ
ey,
” said
Kara
. “I
am
extr
em
ely
gla
d
to b
ear
witness to o
ur
clie
nts
’ in
ner
work
and
to s
up
port
them
to e
xp
ress this
in the w
orld
both
pra
ctically
and
cre
atively
— w
heth
er
the s
uccess is r
ealiz
ed
by c
om
ing
out of
their a
part
ment fo
r th
e fi
rst tim
e in y
ears
to e
njo
y a
rid
e o
n the lig
ht ra
il; e
xp
ressin
g
them
selv
es thro
ug
h a
rt; ta
kin
g a
yog
a c
lass
or
goin
g b
ack to c
olle
ge to o
bta
in their
deg
ree in inte
rior
desig
n.”
20
08
was
a t
rans
itio
nal
year
for
Tou
chst
one’s
Cas
e M
anag
emen
t Tea
m.
By
acce
ptin
g th
e op
port
unit
y to
pil
ot a
n In
tens
ive
Com
mun
ity
R
ehab
ilit
atio
n Se
rvic
es p
rogr
am i
n H
enne
pin
Cou
nty,
the
tea
m m
embe
rs
shif
ted
to a
new
mod
el o
f ca
re, p
rovi
ding
a l
evel
of
serv
ice
prev
ious
ly
unav
aila
ble
to a
dult
s w
ith
seri
ous
men
tal
illn
ess.
Tra
vels
Alo
ng a
New
Pat
hIn
tensive C
ommun
ity R
ehab
ilita
tion
Serv
ices
and
Targ
eted
Cas
e
Man
agem
ent M
ilest
ones
A S
UP
PO
RT
ING
PA
RT
NE
RS
HIP
Tou
chst
one
Men
tal H
ealt
h la
unch
ed a
pilo
t co
llabo
rati
on
wit
h th
e D
epar
tmen
t of
Hum
an S
ervi
ces
and
Hen
nepi
n
Cou
nty
to o
"er
Int
ensi
ve C
omm
unit
y R
ehab
ilita
tive
Ser
vice
s an
d T
arge
ted
Cas
e M
anag
emen
t se
rvic
es. T
his
new
leve
l of
ca
se m
anag
emen
t an
d co
mm
unit
y su
ppor
t pr
ovid
es a
thi
rd
opti
on f
or in
divi
dual
s w
ho n
eed
mor
e in
tens
ive
supp
ort
than
tr
adit
iona
l cas
e m
anag
emen
t bu
t m
ay n
ot q
ualif
y fo
r or
nee
d
the
inte
nsit
y of
AC
T s
ervi
ces.
EX
PA
ND
ED
SE
RV
ICE
S
Inte
nsiv
e C
omm
unit
y R
ehab
ilita
tive
Ser
vice
s an
d T
arge
t C
ase
M
anag
emen
t ex
pand
ed s
ervi
ce o
"er
ings
to
incl
ude
twic
e w
eekl
y ps
ychi
atri
c se
rvic
es f
or t
heir
pro
gram
s’ cl
ient
s.
CO
MIN
G T
OG
ET
HE
R
Inte
nsiv
e R
ehab
ilita
tion
Ser
vice
s im
plem
ente
d a
Wom
en’s
Gro
up
and
Min
d B
ody
Skill
s G
roup
to
supp
ort
sym
ptom
man
agem
ent,
com
mun
ity
tran
siti
on, c
omm
unit
y in
tegr
atio
n an
d so
cial
sk
ill d
evel
opm
ent.
“ Clie
nts
need
the
opp
ortu
nity
to
clear
ly e
xper
ienc
e who
the
y ar
e ou
tsid
e th
eir
define
d illne
ss.”
12 T
OU
CH
ST
ON
E M
EN
TA
L H
EA
LT
H
|
20
08
AN
NU
AL
RE
PO
RT
RESIDENTIAL TREATMENT | ASSISTED LIVING | INTENTIONAL COMMUNITIES | COMMUNITY REHABILITATIVE SERVICES & CASE MANAGEMENT | FINANCIALS 13
Foun
datio
n Ex
pens
es$3
,43
1,6
81
Res
iden
tial
T
reat
men
t
29
.7%
Ass
iste
d L
ivin
g
25
.4%
Tar
gete
d C
ase
M
anag
emen
t
22
.5%
Inte
ntio
nal
Com
mun
itie
s
9.3
%
Inte
nsiv
e
Reh
abili
tati
on
5.7
%
ST
AT
EM
EN
T O
F A
CT
IVIT
ES
YE
AR
S E
ND
ED
DE
CE
MB
ER
31
, 2
00
8 &
20
07
20
08
20
07
Su
pp
ort
& R
even
ue
Med
ical A
ssis
tance
2,6
32,5
79
2,4
73,2
01
Govern
ment C
ontr
acts
7
92,0
25
604,2
71
Oth
er
Serv
ice R
evenue
247,2
55
269,5
47
Gra
nts
8
2,8
18
129,4
65
Donations &
In-K
ind
Contr
ibutions
17,5
15
26,5
67
Oth
er
Incom
e
14,5
20
16,4
46
To
tal S
up
po
rt &
Reven
ue
3,7
86,7
12
3,5
19,4
97
Exp
en
ses
Pro
gra
m S
erv
ices
3,1
89,4
63
3,0
93,0
65
Manag
em
ent and
Ad
min
istr
ation
192,0
35
135,1
90
Fund
rais
ing
5
0,1
83
31,4
06
To
tal E
xp
en
ses
3,4
31,6
81
3,2
59,6
61
Ch
an
ge in
Net
Assets
3
55,0
31
259,8
36
ST
AT
EM
EN
T O
F F
INA
NC
IAL
PO
SIT
ION
AS
OF
DE
CE
MB
ER
31
, 2
00
8 A
ND
20
07
20
08
20
07
Assets
Cash a
nd
Cash E
quiv
ale
nts
1,1
57,7
86
860,7
53
Accounts
Receiv
ab
le
307,6
10
268,7
19
Pro
pert
y &
Eq
uip
ment (n
et of d
ep
recia
tion)
311,0
82
306,3
01
Investe
ments
37,9
53
36,9
15
Oth
er
Assets
106,8
82
65,8
19
To
tal A
ssets
1
,921,3
13
1,5
38,5
07
Lia
bili
ties
Curr
ent Lia
bili
ties
317,5
78
279,8
82
Oth
er
Lia
bili
ties
8,0
83
18,0
04
To
tal L
iab
ilit
ies
325,6
61
297,
886
Net
Assets
Unre
str
icte
d
1,5
57,6
99
1,2
01,1
06
Tem
pora
rily
Restr
icte
d
37,9
53
39,5
15
To
tal N
et
Assets
1,5
95,6
52
1,2
40,6
21
To
tal L
iab
ilit
ies a
nd
Net
Assets
1,9
21,3
13
1,5
38,5
07
Touchs
tone
Finan
cials
Adm
inis
trat
ive
&
Man
agem
ent
5.6
%
Hea
ling
Se
rvic
es
0.4
%
Fun
drai
sing
1.5
%
14 T
OU
CH
ST
ON
E M
EN
TA
L H
EA
LT
H
|
20
08
AN
NU
AL
RE
PO
RT
15
IND
IVID
UA
L
CO
NT
RIB
UT
OR
S
Anonym
ous (
4)
Sand
ra K
. A
ccola
Gle
n A
lbert
Scott &
Sara
Barr
on-L
eer
Bru
ce &
Jud
y B
ern
ier
Birg
it B
irkela
nd
Bill
& S
usan C
ochra
ne
Mic
hael &
Leslie
Connelly
Casey &
Mis
hele
Cunnin
gham
Mic
haela
Die
rcks
Denny D
rag
hic
iu &
Sara
h B
rew
Wasil
Fie
doro
w
Mic
hael &
Kate
Gard
os R
eid
Vanessa H
eit
Marlyn &
Lorr
ie J
ohnson
Sharo
n T
. Johnson
Merr
ie J
. K
aas
Gla
de &
Lois
Lantz
Eric &
Bre
nd
a L
antz
Mars
hall
Lic
hty
&
Katie W
eis
s L
ichty
Mary
Mart
in
Kim
Makie
Caro
lyn “
Mead
ow
” M
uska
Kath
erine P
ollo
ck
Joan R
ale
igh
Marg
are
t R
oser
Barb
ara
Scoll
John &
Liz
Sja
asta
d
Colle
en T
alb
ert
Mic
hael T’k
ach
Mary
Ann W
atters
Sharo
n W
ilson
HO
NO
R &
A
PP
RE
CIA
TIO
N G
IFT
S
In H
onor
of D
anie
l A
nd
ers
on
S
haro
n A
nd
ers
on
In H
onor
of P
atr
icia
Caro
lan
P
atr
ick &
Marianne
C
aro
lan
In H
onor
of K
ath
y C
ashin
D
on &
Betty C
ashin
Tim
& H
olly
Cashin
K
en &
Mary
Suth
erland
In H
onor
of M
ars
hall
Lic
hty
&
Katie W
eis
s
K
ate
y M
cC
ab
e
N
ath
an C
row
e
In H
onor
of H
ele
n R
ale
igh
Lynette A
nd
ers
on
In H
onor
of Ta
mi S
wig
gum
H
arley &
Devona
Sw
igg
um
K
arla S
wig
gum
In H
onor
of M
ichelle
Win
cell
A
nonym
ous
ME
MO
RIA
L G
IFT
S
In M
em
ory
of M
aure
en H
icks
R
ich &
Mary
Penic
k
In M
em
ory
of C
ynth
ia R
igg
s
E
lene A
iken
M
ichael &
Kate
Gard
os R
eid
Y
vonne J
allo
w
D
ick &
Mad
ele
ine L
inck
B
ill &
Connie
Rig
gs
D
avid
Sag
ula
B
arb
Sob
ocin
ski
Lis
a J
ohnson T
aylo
r
D
an &
Caro
l W
illia
ms
In M
em
ory
of C
arl G
. R
oser
M
arg
are
t R
oser
In M
em
ory
of S
cott S
and
ers
on
D
ick &
Rita S
and
ers
on
M
ark
& M
ary
Sand
ers
on
In M
em
ory
of M
ary
J. W
rig
ht
C
laire W
rig
ht
IN K
IND
C
ON
TR
IBU
TIO
NS
Ind
ivid
ual
Coni B
ell
Bru
ce &
Jud
y B
ern
ier
Marianne C
aro
lan
Holly
Cashin
Mart
ha L
antz
Caro
lyn L
ohm
an
Peg
gy M
atthie
s N
els
en
Kim
Makie
Carl &
Marg
are
t R
oser
John &
Liz
Sja
asta
d
Heid
i Van A
mb
urg
Mic
helle
Win
cell
Co
rpo
rate
McQ
uay Inte
rnational
Chip
otle’s
Resta
ura
nt
Genera
l M
ills
Lynd
e G
reenhouse &
Nurs
ery
Panera
Bre
ad
Min
nesota
Tw
ins
B
aseb
all
Clu
b
Sain
ts F
ood
Serv
ice
VO
LU
NT
EE
RS
Ed
na G
rang
er
Gra
ce H
eerm
en
Zoe K
elly
Gle
nna N
els
en
Hannah S
kib
a
CJ S
mith
SP
EC
IAL
TH
AN
KS
catc
hfire
& B
olg
er
Printing
Joel C
art
er, M
.D., a
nd
Mic
hael S
chaeffer
for
perm
issio
n to u
se y
our
photo
im
ag
es.
Your
sup
port
mad
e this
annual re
port
possib
le.
*We a
polo
giz
e for
any e
rrors
or
om
issio
ns. A
ccura
te d
onor
lists
are
im
port
ant to
us.
Ple
ase c
onta
ct us if you a
re lis
ted
incorr
ectly: 612-7
67-2
161.
Bo
ard
of
Dir
ecto
rs
Sara
Barr
on-L
eer
Bill
Cochra
ne
Leslie
Connelly
Mic
haela
Die
rcks
Sharo
n T
. Johnson
Merr
ie K
aas, P
hD
JoA
nn M
eyer
(2009)
Katie L
ichty
, E
sq
.
Liz
Sja
asta
d –
2008 B
oard
Chair
Cath
erine S
tine (
2009)
Sharo
n W
ilson
Sen
ior
Lead
ers
hip
Team
Mart
ha L
antz
, LIC
SW
, M
BA
Executive D
irecto
r
Lynette A
nd
ers
on
Fin
ance &
HR
Directo
r
Gle
n A
lbert
, LIC
SW
Pro
gra
m D
irecto
r
Jennifer
Baum
gart
ner
Develo
pm
ent D
irecto
r
Birg
it K
elly
, LIC
SW
Pro
gra
m D
irecto
r
Mic
helle
Win
cell,
LIC
SW
Pro
gra
m D
irecto
r
Rec
ogni
zing
Tou
chst
one’s
Sta
#
Ben
chm
ark
Yea
rs o
f Se
rvic
e5+
Years
Jap
het D
uro
jaiy
e
Bro
ok D
ahl
Birg
it K
elly
Ang
ela
Ad
am
s
Dore
ne O
bi
Ann S
chend
el
Renee S
vob
od
a
Fard
ow
so M
oham
ud
John N
ein
sta
dt
10+
Years
Kari B
aune
Monic
a S
mith
Esth
er
Fola
yan
Dia
na S
chansb
erg
Kath
erine W
urp
ts
Ing
rid
Blo
om
Karla S
chm
itt
Tam
i S
wig
gum
15+
Years
Julie
Davis
Deb
ora
h H
esli
Lyn G
erd
is
20+
Years
Gle
n A
lbert
Deb
ora
h G
ruel
Kara
Vag
en
Cla
ire W
rig
ht
Touchs
tone
Don
ors
Residential Treatment
2516 East 24th St
Minneapolis, MN 55406
Voice: 612-722-1892
Fax: 612-722-1983
Intentional Communities
310 East 38th St, Ste 223
Minneapolis, MN 55409
Voice: 612-767-3881
Fax: 612-870-3772
Targeted Case Management Services
2829 University Ave SE, Ste 400
Minneapolis, MN 55414
Voice: 612-874-6409
Fax: 612-874-0157
Assisted Living Apartments
7376 Bass Lake Rd
New Hope, MN 55428
Voice: 763-536-8134
Fax: 763-536-8893
Intensive Community Rehabilitation Services
2829 University Ave SE, Ste 400
Minneapolis, MN 55414
Voice: 612-874-6409
Fax: 612-874-0157
Touchstone Administrative Offices
2829 University Ave SE, Ste 400
Minneapolis, MN 55414
Voice: 612-874-6409
Fax: 612-874-0157
Recommended
