To assist Defence SMEs to develop
strategies to become more competitive both
in Australia and internationally.
ATSA technicians maintaining a remote
operated vehicle in the fully equipped
maintenance facility in Newcastle
Overview
• Supply Chains – Context
• Development of Individual SMES
• Development of Collective SMES
• Emerging Challenges
• Assistance Programs
The structure of the model emphasises not only what a business is achieving (RESULTS) but also how the results are being achieved (ENABLERS).
The maximum points have been allocated to each criterion based on benchmarks from a range of Blue Chip companies
Leadership Processes,
Products &
Services
Key ResultsPeople
Partnerships
& Resources
Strategy
People
Results
Society
Results
Customer
Results
Enablers Results
Learning, Creativity & Innovation
®
Business Excellence
enablers:
approach
deployment
assessment
& review
results:
trends
targets
comparisons
causes
scope
improvement Kanban
Materials ProcessesPeople
Job
Standardisation
Visual Controls
Set-up
Reduction
5 ‘s’ Housekeeping
7 Wastes and SPC / Quality Tools
Manufacturing Excellence
• Operational Excellence has been developed from JIT/Lean manufacturing tools & philosophies.
• The SCIP objective is to embed lean ‘wider and deeper’ than before.
• Operational Excellence covers both operational and strategic activities via:
– A diagnostic (20 questions score 0-4 - 35% of total score) and
– A management commitment review (65% of score).
SCIP Assessment Score Benchmark
0
100
300
400
500
600
0 100 200 300 400 500 600 ManEx Score
BusEx Score
200 .Average
award level delivery quality
sustainable
improvement
programme
improvement
framework
gold 99% – 100% 99.9% – 100%
plan progressed
regular reviews
excellence level >500
silver 95% – <99% 99.5% – <99.9% excellence level >400
bronze 90% – <95% 98% – <99.5%
framework deployed
unclassified <90% <98%
award level delivery quality
sustainable
improvement
programme
improvement
framework
gold 99% – 100% 99.9% – 100%
plan progressed
regular reviews
excellence level >500
silver 95% – <99% 99.5% – <99.9% excellence level >400
bronze 90% – <95% 98% – <99.5%
framework deployed
unclassified <90% <98%
Benchmarking
Lets get personal
• RMM - Supply Chain Relationships – Do you and your customer agree on the strengths and weaknesses of
your relationship?
– What areas can be improved on both sides
Failing
Performing
Reactive
Co-operative
Collaborative
Summary
• Value proposition in a Supply Chain
• Be prepared to seek assistance, engage, change and improve
• Demonstrate that improvement
Phone: 042 096 1486
email: [email protected] web: www.enterpriseconnect.com.au/industrysupport/defenceindustry
Andrew Garth