Apprecia(veInquiryIntoaHighlySuccessfulAgileProject
AboutUs
Chirag
Email: [email protected] Twitter: @chiragsdoshi Blog: blog.doshi.info
Dhaval
Email: [email protected]
Twitter: @dhavaldoshi
Blog: blog.doshi.info
AbouttheProject
HighlySuccessful? When I stand observing the agents using the new system, it looks like they have been using it for years. All of the agents using it have told me they enjoy using this system and prefer it to the older applica>on Opera&ons Manager on Day 2 of the release
Not only have no (yes you heard m
e NO ! ) defects been reported but
the praise by the users has been fa
ntas>c
Project Manager
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Apprecia(veInquiryAppreciatethebestofwhatis
Envisionwhatmight
be
Co‐constructwhatshould
be
Experiment,modify,
empower,improvise
Discover
Dream
Design
Do
Top Lessons
Get Feedback
from End Users
AdayattheMumbaiCall
Centre
VisittotheEdinburghCallCentre
UsabilityTestwithLo‐Fiprototypes
UsabilitytestswithHTML
prototypes
Usabilitytestwithworking
skeletalsystem
Usabilitytestpriortofirstrelease
Touchpoints
Build the Thinnest End to End Slice First
Login
SearchCustomer
JourneyPlan
TicketChoices
Sea(ngpreferences
SelectedJourney
SeatPlan
DeliveryOp(ons
ShoppingBasket
Payment
BookingHistory
BookingFlow
AgentLogin SelectaCustomer
Planajourney
TicketChoices
Sea(ngPreferences
Selectedjourney
DeliveryOp(ons
ShoppingBasket
Payment BookingHistory
Month 7
ThinnestSliceofBookingFlow
AgentLogin SelectaCustomer
Planajourney
TicketChoices
Sea(ngPreferences
Selectedjourney
DeliveryOp(ons
ShoppingBasket
Payment BookingHistory
Month 7 Month 2
Generaliza&on is Good !
Playing
Mul(pleRoles
Generaliza&on is Good,
when you Have Good Specialists
Specialists
I eat HTML, CSS for breakfast !
I have conquered Java Script !
Inner peace like in great User Experience
Test Every Aspect of the System,
Independently
VarietyofTests
AutomatedFunc(onalTests
Performance
tests
Servicetests
Integra(onContracttests
JavaScriptUnitTests
ViewTests
Unittests
LogicalArchitecture
Layers
Story Kickoff Sessions
StoryKickoffMee(ng
Con&nuous Retrospec&ves
Con(nuousRetrospec(veWall
A team that plays together, stays together
TeamOu(ngs
Chirag
Email: [email protected] Twitter: @chiragsdoshi Blog: blog.doshi.info
Dhaval
Email: [email protected]
Twitter: @dhavaldoshi
Blog: blog.doshi.info
Ques(ons?Comments?
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