April 2017
What is Skylight?
SkylightisanInterac(vePa(entCaresolu/onthat
deliversvaluableeduca&on,communica&on,andentertainmentthrough
thein-roomtelevision.
Theresultisimprovedquality,cost,andservice.
Slide Headline
Whileviewingtelevision,apushmessageissenttotheTV.“Understandingthesideeffectsofyourmedica/onsisimportant.Pleasewatchthis2minutevideonow.”
Relaying Medication Info – Patient Education
Slide Headline
Pa/entusesskylightforservicerequest:Insteadofcontac/nganurse,therequestissenttotheappropriatememberofthedepartment.
Redesigned Work Flow Improves Quality at the Bedside
PainManagementImprovesQuality&Service Through Skylight: • Patients can provide feedback on how their pain is being controlled.
(Negative alert notifies director/supervisor for real-time service recovery) • Watch relaxation videos to help with stress/anxiety • Watch a Pain Management Video
Care Transition Communication
• Pa/entswatchahospitalprovidedvideooncaretransi/on
• Directcorrela/onbetweenanincreaseinthecaretransi/oncategoryontheHCAHPSsurveyandtheamountofpa/entswhowatchedthevideo.
Relaxation Video Content
• Helppa/entswithpainmanagement,relievingstress/anxiety• Musicavailabletolistentoandrelax
“TEACH ME” Patient Education
• Pa/entscanhavevideosassignedtothembasedonadmiRngdiagnosis
• Healthvideolibrarycontainshundredsofcondi/onspecificcontent.
Bed Turnover Workflow
• Improves bed turnover • Improves communication
between departments • Improves throughput
Entertainment Options
• Hollywood movies updated every quarter
• Game options
Questions??