A Partner’s Story:
Using Integration to Grow Your Business
Patrick LanniganVP Marketing, Strategic Information Technology Ltd.January 27, 2010
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Who is Strategic Information Technology (SIT)?
Approaching 140 employees Support staff is from banking industry Stouffville, ON, Canada
• 4 of the 6 largest financialinstitutions in Canada usePortfolio Plus
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Established 1988 Privately Owned
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New Words
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Liquidity Crisis
liquidity crisis
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app for that
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Portfolio Plus – Your Core Solution
Universal GatewayUniversal Gateway
Web AccessWeb AccessIVRIVR POS/ATMPOS/ATM XMLXML InterfacesInterfaces SwitchesSwitches
Progress Software ArchitectureProgress Software Architecture
Term DepositsTerm Deposits RetailRetail AccountingAccountingInvestmentsInvestmentsLoans/MortgagesLoans/Mortgages
Liquidity
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Implementations (Oct 2008 to Oct 2009)
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½ Billion Dollars in 45 Days
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Target Markets
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Specsavers: 1300 Stores and Growing
1 in 4 UK Eyeglass Wearers Purchase Eyeglasses at Specsavers
900,000 Direct Debit Customers
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Two Progress Guys go into a Bar
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Manulife: Facts
Funds under management: $421 Billion Market Cap $32 Billion
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Manulife Bank of Canada
Cabot Trust Co.
1993
Huronia Trust Co.
Regional Trust Co.Manulife Bank
of Canada
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Manulife Bank of Canada1994
Financial Advisors
Financial Advisors
Financial Advisors
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Manulife Bank Challenge: Differentiation
No differentiation for financial products Need products geared to higher wealth customers
Mortgage A Mortgage B Mortgage C
7 yr 5.25% 7 yr 5.15% 7 yr 5.3%
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Manulife Bank: Solution
Development of Manulife One product• Geared to sophisticated consumers• Save thousands of $$ for mortgages• Multiple accounts, multiple interest rates, combined• SIT developed software
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Manulife Bank
2001 2006 2007 2008 2009
$16 Billion Assets
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Portfolio Plus – Your Core Solution
Universal GatewayUniversal Gateway
Web AccessWeb AccessIVRIVR POS/ATMPOS/ATM XMLXML InterfacesInterfaces SwitchesSwitches
Progress Software ArchitectureProgress Software Architecture
Term DepositsTerm Deposits RetailRetail AccountingAccountingInvestmentsInvestmentsLoans/MortgagesLoans/Mortgages
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The Demand for Web Banking Skyrockets
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Portfolio Plus – Your Core Solution
Universal GatewayUniversal Gateway
IVRIVR POS/ATMPOS/ATM InterfacesInterfaces SwitchesSwitches
Progress Software ArchitectureProgress Software Architecture
Term DepositsTerm Deposits RetailRetail AccountingAccountingInvestmentsInvestmentsLoans/MortgagesLoans/Mortgages
© 2010 Progress Software Corporation. All rights reserved.28
Manulife Bank: Challenge
Multiple days to approve new Manulife One Account• Appraisal of Property• Credit Check• Paper Forms
2 Days
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Manulife Bank: Solution
20 Minutes
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Solution: Portfolio Plus & Sonic
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Progress Software ArchitectureProgress Software ArchitectureCommercial Loans
Consumer Loans
Investment Loans
Investors & Partners
Mortgages (1st, 2nd, 3rd)
Variable Rate Mortgage
Lines of Credit
Secured/Unsecured
Sub Prime
Securitization Loans
Universal GatewayUniversal Gateway
Loans/MortgagesLoans/Mortgages
Loan and Mortgage Module
Web AccessWeb AccessIVRIVR POS/ATMPOS/ATM XMLXML InterfacesInterfaces SwitchesSwitches
Agriculture LoansAgriculture Loans
Term DepositsTerm Deposits RetailRetail AccountingAccountingInvestmentsInvestments
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Progress Software ArchitectureProgress Software Architecture
Universal GatewayUniversal Gateway
Loans/MortgagesLoans/Mortgages InvestmentsInvestments Term DepositsTerm Deposits RetailRetail AccountingAccounting
Investments Module
Registered Products
RRSP (Self directed, Non Self Directed, Locked In)
Income Paying Plans (RIF, LIF, LRIF)
Marketable Securities
Agent Management
Tax Free Savings Account (TFSA)
Registered Products
RRSP (Self directed, Non Self Directed, Locked In)
Income Paying Plans (RIF, LIF, LRIF)
Marketable Securities
Agent Management
Tax Free Savings Account (TFSA)
RESP/FESPRESP/FESP
Web AccessWeb AccessIVRIVR POS/ATMPOS/ATM XMLXML InterfacesInterfaces SwitchesSwitches
RDSPRDSP
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Universal GatewayUniversal Gateway
Progress Software ArchitectureProgress Software Architecture
Loans/MortgagesLoans/Mortgages InvestmentsInvestments Term DepositsTerm Deposits RetailRetail AccountingAccounting
Term Deposits Module
Non-Redeemable
Redeemable
Cashable
Step-Rate
Index-Linked
Annuity Deposits
Agent Management
Non-Redeemable
Redeemable
Cashable
Step-Rate
Index-Linked
Annuity Deposits
Agent Management
Web AccessWeb AccessIVRIVR POS/ATMPOS/ATM XMLXML InterfacesInterfaces SwitchesSwitches
© 2010 Progress Software Corporation. All rights reserved.34
Universal GatewayUniversal Gateway
Progress Software ArchitectureProgress Software Architecture
Loans/MortgagesLoans/Mortgages InvestmentsInvestments Term DepositsTerm Deposits RetailRetail AccountingAccounting
Retail Module
Chequing
Savings
Unsecured Line of Credit
Secured Line of Credit / HELOC
Segregated Line of Credit
Teller Drawers
Tiered Interest
Custom Fees
Chequing
Savings
Unsecured Line of Credit
Secured Line of Credit / HELOC
Segregated Line of Credit
Teller Drawers
Tiered Interest
Custom Fees
Web AccessWeb AccessIVRIVR POS/ATMPOS/ATM XMLXML InterfacesInterfaces SwitchesSwitches
© 2010 Progress Software Corporation. All rights reserved.35
Universal Gateway
Universal GatewayUniversal Gateway
Progress Software ArchitectureProgress Software Architecture
Loans/MortgagesLoans/Mortgages InvestmentsInvestments Term DepositsTerm Deposits RetailRetail AccountingAccounting
Web AccessWeb AccessIVRIVR POS/ATMPOS/ATM XMLXML InterfacesInterfaces SwitchesSwitches
© 2010 Progress Software Corporation. All rights reserved.36
Specsavers: Direct Debit
Universal GatewayUniversal Gateway
Progress Software ArchitectureProgress Software Architecture
Loans/MortgagesLoans/Mortgages InvestmentsInvestments Term DepositsTerm Deposits RetailRetail AccountingAccounting
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Custom Loan Origination
Universal GatewayUniversal Gateway
Progress Software ArchitectureProgress Software Architecture
Loans/MortgagesLoans/Mortgages InvestmentsInvestments Term DepositsTerm Deposits RetailRetail AccountingAccounting
3rd Party Loan Origination
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Connectivity to “Middle Office”
Universal GatewayUniversal Gateway
Progress Software ArchitectureProgress Software Architecture
Loans/MortgagesLoans/Mortgages InvestmentsInvestments Term DepositsTerm Deposits RetailRetail AccountingAccounting
Middle Office
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Open Banking with Portfolio Plus
AccountingRetailInvestmentsTermsLoans
Open Banking Interface
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Peer-to-Peer (P2P) Lending
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SOA Example: add_client()
User Transaction
Web Server
add_client()
Open Banking Interface Message
<NewClient><fname>Patrick</fname><lname>Lannigan</lname><addr1>98 Karma</addr1><city>Markham</city></NewClient>
User
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Open Banking with Portfolio Plus
AccountingRetailInvestmentsTermsLoans
PythonRubyPerlPHP
FundServCANNEX
RolerDoxim
ComputerTalk
EverlinkMetavante UK
WebSphereC#
JMS.NET
Amazon S3Amazon E2GoogleAppSalesforce
CloudPotential
Open Banking Interface
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Big Bank (or Big Company)
Big Bank
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Key Recommendations
1.Open Application
2.Rationalize API
3.Concentrate then Integrate
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Questions?
Patrick LanniganVP Marketing
Strategic Information TechnologyJanuary 27, 2010