A Business User's Guide to Getting the Most Out of SharePoint 2013Christian BuckleyDirector of Product Evangelism, Axceler
A Business User's Guide to Getting the Most Out of SharePoint 2013What I’ll cover today:
• SharePoint 2013 themes and their impacts
• Importance of focusing on improving productivity and overall collaboration
• SP2013 features that can help you achieve improved collaboration and team communication
• How to approach the move to SP2013
AboutChristian Buckley, Director of Product Evangelism at Axceler
• Microsoft MVP for SharePoint Server
• Prior to Axceler, worked for Microsoft, part of the Microsoft Managed Services team (now Office365-Dedicated) and worked as a consultant in the areas of software, supply chain, grid technology, and collaboration
• Co-founded and sold a software company to Rational Software. At E2open, helped design, build, and deploy a SharePoint-like collaboration platform (Collaboration Manager), onboarding numerous high-tech manufacturing companies, including Hitachi, Matsushita, Cisco, and Seagate
• Co-authored ‘Microsoft SharePoint 2010: Creating and Implementing Real-World Projects’ link (MS Press, March 2012) and 3 books on software configuration management.
• Twitter: @buckleyplanet Blog: buckleyplanet.com Email: [email protected]
Get the Book
Published 2012 by Microsoft PressOrder your copy at http://oreil.ly/qC4loT
Tackle 10 common business problems with proven SharePoint solutions:• Set up a help desk solution to track service
requests
• Build a modest project management system
• Design a scheduling system to manage resources
• Create a site to support geographically dispersed teams
• Implement a course registration system
• Build a learning center with training classes and resources
• Design a team blog platform to review content
• Create a process to coordinate RFP responses
• Set up a FAQ system to help users find answers quickly
• Implement a cost-effective contact management system
Axceler Overview
Improving Collaboration since 2007• Mission: To enable enterprises to simplify, optimize, and
secure their collaborative platforms• Delivered award-winning administration and migration
software since 1994, for SharePoint since 2007• Over 3,000 global customers
Dramatically improve the management of SharePoint• Innovative products that improve security, scalability,
reliability, “deployability”• Making IT more effective and efficient and lower the total
cost of ownership
Focus on solving specific SharePoint problems (Administration & Migration)• Coach enterprises on SharePoint best practices• Give administrators the most innovative tools available• Anticipate customers’ needs• Deliver best of breed offerings• Stay in lock step with SharePoint development and market trends
Business Problems• Adoption issues
• Weak usage of taxonomy and templates
• Poor collaboration
• Slow to realize benefits of SharePoint investments
The most challenging part of any SharePoint deployment is
figuring out how to help users to be
productive once they are on the platform
Productivity Goals
Engagement
Retention
Motivation
Innovation
(depth)
(loyalty)
(inspiration)
(value)
SharePoint 2013 Themes
WCMFeatures
• Cross Site Publishing• Video & Embedding• Image renditions• Clean URLs• Metadata navigation• Variations & Content
Translation• Search Engine
Optimization
Benefits
• Built for the internet• Built for mobile• Supports the tools and
workflows designers use
OfficeFeatures
• Web-based access to the Office applications
• Drag and drop from the desktop to the platform
• Exchange integrations• Improved notifications
Benefits
• Online and offline editing• Improved end user
experience• Aggregated view into the
entire desktop
SearchFeatures
• FAST integration• Hover panels• Search by metadata• Search result
customization• Improved analytics
Benefits
• Manage user permissions• Comprehensive security
reports• Recommendations for
permissions clean up
SocialFeatures
• Community• Social tagging• Easily share content
and activities• Follow documents,
people, sites, tags, and activities
• Improved activity streams
• Improved My Sites• Save locally
Benefits
• Build more robust metadata• Make content more findable• Link people, teams, content
and activities
Online 1st
Features
• Nearing parity between online and on prem
• Robust integration between the desktop and the platform
• Speeding up the delivery of new features
• Built for the cloud
Benefits
• Faster realization of the benefits of the cloud
• Access to tools and data anytime, anywhere
In case you haven’t heard, Microsoft is “all in” on the cloud
At the Microsoft Worldwide Partner Conference (WPC) in Toronto in July 2012, Kurt DelBene, President of the Microsoft Office Division announced that Office 365, including SharePoint Online, is growing at over 8x their predictions, and is likely to eclipse SharePoint as the fastest growing Microsoft offer ever.
SharePoint is also “all in” on the cloudDuring his keynote presentation at SPTechCon in February 2012, Jared Spataro, Director of SharePoint at Microsoft, announced that SharePoint 2013 was being developed using a “Cloud First” strategy, and that Office 365 customers could expect to have access to the benefits of the new release sooner than on-premises deployments.
43%
$6.1 billion
48%
$9 billion
Total spend last year
Expected growth of enterprise spending on cloud in 2013Spend expected this year
Growth of enterprise spending on cloud in 2012
Why partners and developers should care about SharePoint in the cloud
As SharePoint continues to expand its footprint, companies are demanding flexible architectures to help them better meet internal and external collaboration needs
• Reducing costs
• Reducing headcount
• Doing more with less
• Focusing less on traditional IT activities and more on activities that will help drive the business forward
Why Focus on Productivity?
Why focus on Productivity?
• To simplify the interface into SharePoint
• To better align end user activities with the needs of the business
• To better streamline business processes
• To get more out of SharePoint
The result?
• Faster employee on-boarding and training
• More business output
• More usage of the platform
• Faster realization of the financial investments you’ve made in SharePoint
Getting the most out of SharePoint 2013 (out of the box)
Making end users more productive
Drag and Drop
Making end users more productive
Drag and DropMy Tasks
Making end users more productive
Drag and DropMy TasksOutlook Integration
Making end users more productive
Drag and DropMy TasksOutlook IntegrationRollups / Aggregation Capability
These images courtesy of Liam Cleary (@helloitsliam)
Making end users more productive
Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity Feeds
Making end users more productive
Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity FeedsProjects and Deadlines
Making end users more productive
Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity FeedsProjects and DeadlinesSimplified Sharing
Making end users more productive
Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity FeedsProjects and DeadlinesSimplified SharingThe App Model
Making end users more productive
Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity FeedsProjects and DeadlinesSimplified SharingThe App ModelAdvanced Search
Making end users more productive
Drag and DropMy TasksOutlook IntegrationRollups / Aggregation CapabilityActivity FeedsProjects and DeadlinesSimplified SharingThe App ModelAdvanced SearchEmbedded Social Experiences
Image borrowed from the SharePoint 911 team at Rackspace
The Yammer Question
SharePoint + Yammer Integration Update
SharePoint + Yammer Integration Update
SharePoint + Yammer Integration Update
Why companies will move to SharePoint 2013
When more people participate• Improves collaboration• Improves individual motivation• Speeds up learning process• Improves system/content
analytics• Drives brand awareness
of commenters are replying to other people
70This shows that successful platforms need to drive that first round of comments – engage the most passionate people out there.
Interesting stat:
%
The value of social is its abilityto reach business goals by• driving engagement
• improving collaboration
• instilling a sense of community
AOL took a conjoint approach to understand the DNA of comments within their sites. They looked at:• fact based comments• clarity of thought• original article criticism• name (full name, nicknames, anonymous)• icon (author picture, avatar)• adherence to party lines• grammar
Richard Heseltine, AOL, from January 2013 Emerging Media Conference (EmMeCon)
AOL’s analysis showed what people cared about: • style -- 7% (not very important) • individual substance - 14% mildly important • community involvement -- 19% somewhat important• personal identity --- 19% somewhat important• relationship to content - 42% very important
How you moveforward with social
depends on what you are trying to achieve
Why will customers move to 2013?• Social has become a company strategy
• Publishing to multiple formats (intranet, extranet, internet, mobile, tablet) because of an increasingly mobile workforce, geographically dispersed
• End user adoption (tighter integration with Office) and usability improvements
• Improved search and business intelligence, whether data is on prem or in the cloud
How to move forward:• Understand your organization’s
cultural capacity for social
• Experiment with the technology, monitor and measure the results, focusing on end user adoption and engagement
• Closely align your SharePoint activities with your business objectives
• Extend features as the business is ready for them
The future of SharePoint + Social
Thank you!
Contact me
Order your copy at http://oreil.ly/qC4loT
Christian [email protected] @buckleyplanetwww.Axceler.comhttp://tiny.cc/buckleypresentationshttp://tiny.cc/buckleybloghttp://tiny.cc/buckleybookhttp://tiny.cc/buckleygovernance4hybrid