Real Experience. Real Advantage.
[
]
OrangeCountyConventionCenter
Orlando,Florida| May 15-18,2011
Product, Supplier, Finance, and Other Data
JianMing Se,Colgate
AndreasSeifried,SAP
Agenda
Colgate MDM Program
MDM Program principles
Our progress to-date
Our collaboration with SAP & MDM Tools
Our next steps
SAP MDM Update
CP Overview
Our Vision
To Become the Best Truly Global
Consumer Products Company
Global Scale
$15.6B global consumer products company
Products sold in 223 countries
82% of sales from international operations
38,000 Colgate people worldwide
Operations in over 80 countries
Balanced Geographic Division Split
14% North America
19%
Europe/South
Pacific
21%
Latin America
27%
Greater
Asia/Africa
19%
Focused on FOUR Core Categories
Oral Care 43% Personal Care 22%
Home Care 22% Pet Nutrition 13%
Global IT Structure
Global
Development &
Americas(New Jersey)
Europe/AfricaDublin GSSO
Mumbai
Asia PacificKuala Lumpur
98% of our business is on SAP
Same System, Same Information, Same Performance, Same Process
- EVERYWHERE -
Sales From Global Brands
1980 1990 2010
24%
56%
85%
Current Enterprise Systems Infrastructure
North America
Europe/Africa
Asia Pacific
Latin America
Page
12
The Master Data Challenge
Master data is stored in multiple, disconnected systems/databases
Unmanaged master data is notoriously inaccurate, full of discrepancies,
incomplete and leads to poor business decisions
?CustID AddressName
Bill SmithW0605 100 Park St.
CustID StreetName
W. Smith6 100 Park Av .
Is this the
same customer?
- 2007
Harmonize 4 big objects across R/3 instances and other applications
Setup global master data management organization as a part of Shared
Service Organization
Create global master data repository and manage master data centrally
Global Data Synchronization solution integrated with Material Master
6 year plan
Data Sync with Retailers (GDS 2007))
Vendor (first priority)
Finance (GL Account/Cost Center)
Product
Customer
Vendor
MDM Domain
MDM Vendor Domain
Governance
MDM Organization
Business Processes
Business Rules
Continuous
Improvement
KPI reports
Business process Simplification
Data Cleansing
Vendor Attributes
Global Standards
Global Management of 130+ Attributes
New Vendor Numbering
Technology
MDM Tools
Workflow/ User Interface
Downstream system
Vendor
Vendor Domain Principles
Application Server
Composite Application Logic
Procurement RequestorGeneral
Requestor
Business Workflow + Rule Engine
Change Log, WorkFlow History
Staging Area
MDM NW 5.5ECC 6.0 / R/3 4.6
Central Repository
MDM ABAP API
BI
BI KPI Analytical
Reporting
eBuy
TaxWare ECC 6.0 / R/3 4.6ECC 6.0 / R/3 4.6
Transaction Systems
Development
MDM Netweaver 5.5 2007 (Vendor)
Vendor -MDM: Business Roles
Business Functional Areas
Initiator of a
Vendor Request
Enter 20+ basic
fields about
the vendor
Decision making
Admin activities
Finance
Information/Data
Validates basic
data about the
new Vendor.
Validates Vendor
meets
procurement
policy
Additional
approval
Final review
General
Requestor
Procurement
Data
Specialist
Finance
Data
Specialist
Procurement
Approver
Finance
Approver
Data
Validator
Business Scenarios
Create
Update
Extend
Block
Unblock
Mass Create/Change
All vendors maintenance via MDM - Global
All ECC txn code for vendors maintenance removed
Live - Globally
Latin America 2008
Europe Division 2009
Asia-Pacific 2009
North America 2009
Hills 2009
2010
Vendors KPI Reports
Quarterly Block Program
MDM Vendor
Change Management
KPI Sample
Finance
MDM Domain
MDM Finance Domain
Governance
Organization
KPI reporting
Centralised Process
GL Accounts
Rationalize GL Accounts
Harmonise/Standardize GL Accounts
Cost Centers
Rationalize Cost Centers
Standardize Cost Centers Definitions
Finance Domain Principles
Technology
Phase 1 Solution Manager (GL/CC)
Phase 2 MDGF (CC)
Phase 3 - MDGF (GL)
Solution Strategy of Master Data Governance
Solution
Strategy
Deliver out-
of-the-box
Object
Model
Reusability &
Extensibility
Data
Replication
Data
Maintenance
Master Data Governance Applications (MDGx)
Business Processes
Data MaintenanceValidations &
Data Quality ChecksApproval
3rd party systems
Business
Suite
systems
Central
maintenance of
master data
Processing
in MDG
Replication via
enterprise
services
MDG
External Services(DUNS External providers
Local adaptations
in operative
systems
Key Messages
Sydney has to allow for generic object modeling by data steward overcoming the need for technical consultants
Request master
data change
Validate & approve
request
Analyze process
quality
Identify & resolve
exceptions
Analyze data quality
Replicate data
Local adaption
Mission is to build applications that provide master data governance (MDG) for
process centric, selected master data types
MDG Process Flow
from End-User
Perspective
Leveraging SAP for
Integrated Process
SAP 2009 / MDM Strategy and Direction - 23
CONFIDENTIAL
MDGF - Approval WorkFlow for Cost Centers
Casual User or Data
SpecialistData Validator
Raise request and
enter data on a
webpage
Review
Request
Approve?
Activate
Master
Data
Need to
revise
data?
Update
revised
data
Changes Are
Distributed
Close
Request
End
YES
NO
NO
YES
MDGF
Close
Request?
YES
NO
ECC
Create/Update
Master Data
End
Confidential
Cost Center?
Alternate
Hierarchy
Exists?
Update Alternate
Hierarchy
YES
YES
NO
NO
MDM - Finance
2010
Solution Manager
Cost Center Governance
GL Account Governance
P&L account rationalisation
Aligned to Corporate Chart of Account
Blocked 9,000 accounts globally
2011
MDGF (EhP5)
Cost Center Governance
Balance Sheet GL account rationalisation
GL account mapping
GL account Governance
Scenarios
Create
Update
Extend
Block/Unblock
Mass create/change
Product
MDM Domain
27
PH attributes
Govern PH Attrib Category, Sub Category, Segment, Brand, Sub Brand, Variant
MDGM
Workflow/User Interface Design
GLOBAL
through data quality and superior insightMDM Product Domain
GovernanceProduct Hierarchy Product Attributes Technology
Product Domain Principles
Organization
Processes
Create/Change/
Block/Unblock
Mass Change
KPI Reporting
Standards
500+ Attributes
SKU Number
MDM - Product
SKU Attributes
Global SKU # structure
500+ attributes
Finished goods
Governance Scenarios
In-house manufacture
Purchase finished goods
Co-pack
Division SKUs
Single request multiple SKUs
Multiple extend capabilities
Mass Load/Change
MDGM selected as the choice (tool)
Development in-progress
Target Go-Live (Phase 1) - early 2012
Master Data Vision - End -State (Journey)
One standard global process and definition for each domain
One organization to maintain consistency, drive accuracy and
effectiveness
One system platform which will send master data to all applications
One source for data One Truth !
Challenges
Business resources availability
Savings quantification
Standard business definitions and processes
Risk management
Downstream systems remediation
2011 SAP AG. All rights reserved. 31
Legal Disclaimer SAP AG
2011 SAP AG. All rights reserved. 32
SAP Master Data Management Portfolio Overview
SAP Business Objects Data Services
High performing extract, transform and load
capabilities
Industry leading data quality tools including
comprehensive support for profiling, matching, data
enrichment and address validation
SAP Master Data Governance
Out-of-the-box, domain-specific governance
applications to centrally create, change, distribute
master data with a focus on SAP Business Suite
Ensures that all master data is ready for use in
SAP NetWeaver Master Data Management
Application-agnostic infrastructure to consolidate
and harmonize master data in heterogeneous
environments
Complements SAP Master Data Governance for
SAP Solutions for
Master Data Management
Establish trust in your
key information
Integrated Solution Suite for
Master Data Management
2011 SAP AG. All rights reserved. 33
SAP Master Data Governance In Business Suite 7 Innovation 2010 (shipped Dec 2010)
Master Data Governance for Financial Data
Create or change Chart of Accounts, GL Accounts and
Hierarchies, (Group) Companies, Profit and Cost Centers and
their Hierarchies, Cost Elements and Hierarchies
Data distribution to operational systems via Enterprise
Services (SOA) or ALE
Master Data Governance for Supplier Data
Create or change corporate, company, or purchasing attributes
of supplier master data
Mass data upload and mass change capabilities
Data quality services such as duplicate check and address
validation
Data distribution to operational systems via SOA or ALE
Master Data Governance for Material Data
Create or change identifying and descriptive attributes of
material master data, including governed classification
Mass data upload and mass change capabilities
Data quality services such as duplicate check
Data distribution to operational systems via ALE
Master Data Governance for Custom Objects
Framework for data modeling, UI configuration, validation, and
distribution of custom-defined master data objects
General
Available
May 12
2011 SAP AG. All rights reserved. 34
SAP Master Data Governance EhP5 Version
Productive
Quality
De
sig
n
Pa
rtne
rs / C
o-
Inn
ova
tion
Quality
Pro
of-o
f-
Concept
May-12, 2011
Unrestricted Shipment
Special program only for
limited no. of customers.
Period to build market
credential and scale-out
field, service & support.
Release to every
customer
Cu
sto
me
r
Va
lida
tion
Development Close
Dec.2010
Ramp-Up Program Start
Design Partners (EhP5&6)Automotive (Supplier, Material, User-
Defined)
CP (Financials, Supplier, Material, User-
Defined)
HT (Financials, Material, Cust. Object)
SAP AG(Customer)
CP (Material, Supplier)
CompletedCP & Insurance (Financials)
Automotive (Supplier)
2 CPs, HT & Pharma (Material)
HT (Custom Object)
CompletedChemicals (Financials)
Consumer P. (Material)
Design Partners / Co-Innovation Proof-of-Concept
Customer Validation
Ramp Up
No further ramp-up seats
available
>30 active projects
Implementations ongoing
Several project go-lives
before end of ramp-up
Ramp Up Gen. Availability
General
Available
May 12
2011 SAP AG. All rights reserved. 35
PLANNED (6 18 months)
SAP Master Data Governance Roadmap Overview Summary of Currently Planned Key Innovations
SAP MDG for financial data
(accounts, companies, profit and
cost centers, cost elements and
respective hierarchies)
SAP MDG for supplier data (focus
on corporate, company and
purchasing-related data )
SAP MDG for material data (focus
on corporate data for identification
and classification)
SAP MDG for custom-defined
objects
Mass data transfer and mass
change capabilities
Data replication to operational
systems via enterprise services,
ALE or files
SAP ERP 6.0 Enhancement Package 5
(shipped Dec.2010)
TODAY FUTURE
GA
2011 SAP AG. All rights reserved. 36
PLANNED (6 18 months)
SAP Master Data Governance Roadmap Overview Summary of Currently Planned Key Innovations
SAP Confidential Information This is the current state of planning and may be changed by SAP at any time.
SAP MDG for financial data
(accounts, companies, profit and
cost centers, cost elements and
respective hierarchies)
SAP MDG for supplier data (focus
on corporate, company and
purchasing-related data )
SAP MDG for material data (focus
on corporate data for identification
and classification)
SAP MDG for custom-defined
objects
Mass data transfer and mass
change capabilities
Data replication to operational
systems via enterprise services,
ALE or files
SAP ERP 6.0 Enhancement Package 5
(shipped Dec.2010)
Enhancements to standard data
models and validations for existing
SAP MDG domains
SAP MDG for customer data
(focus on corporate data)
Enhanced flexibility of user
interface configurations and of
change request processes
Remote search on the hub (from
client) and ad-hoc replication
scenarios
Improved search and matching as
well as data enrichment
Improved distribution via ALE and
enterprise services
Process quality analytics (e.g.
based on Service Level
Agreements)
SAP Master Data Governance
Next Versions
TODAY FUTURE
GA
2011 SAP AG. All rights reserved. 37
PLANNED (6 18 months)
SAP Master Data Governance Roadmap Overview Summary of Currently Planned Key Innovations
SAP Confidential Information This is the current state of planning and may be changed by SAP at any time.
SAP MDG for financial data
(accounts, companies, profit and
cost centers, cost elements and
respective hierarchies)
SAP MDG for supplier data (focus
on corporate, company and
purchasing-related data )
SAP MDG for material data (focus
on corporate data for identification
and classification)
SAP MDG for custom-defined
objects
Mass data transfer and mass
change capabilities
Data replication to operational
systems via enterprise services,
ALE or files
SAP ERP 6.0 Enhancement Package 5
(shipped Dec.2010)
Enhancements to standard data
models and validations for existing
SAP MDG domains
SAP MDG for customer data
(focus on corporate data)
Enhanced flexibility of user
interface configurations and of
change request processes
Remote search on the hub (from
client) and ad-hoc replication
scenarios
Improved search and matching as
well as data enrichment
Improved distribution via ALE and
enterprise services
Process quality analytics (e.g.
based on Service Level
Agreements)
Further extensions to the standard
master data domains, pot.
industry-specific
application foundation regarding
extensibility, flexibility, usability,
and ease of consumption
Further analytical capabilities and
Enterprise Information
Management and Information
Governance portfolio
SAP Master Data Governance for
selected reference data domains
SAP Master Data Governance
Next Versions
SAP Master Data Governance
Future Versions
TODAY FUTURE
GA
Want to learn more about
SAP Master Data Governance?
Andreas SeifriedProduct ManagerSAPMaster Data Management
SAP AGDietmar-Hopp-Allee 1669190 Walldorf, Germany
Please visitwww.sap.com/mdm
Day Time Room ID Title
Mon. 10:30am S220A 0901
Wed. 01:30pm S220A 0911
ASUG customer presentations related to SAP Master Data Governance
Meet us at the EIM Demo Pod in the
Business Analytics campus (#112)
mailto:[email protected]://www.sap.com/mdmQuestions?
Questions?