6 Reasons Why Frontline Supervisors and Middle Managers Are Not
Addressing Performance Issues
A T R U E S T O R Y
Why do organisations and businessespromote their people into leadership roles
without providing them with training onhow to lead people?
My name is Victoria Rose
Leadership is everyone’s business
I’ve delivered Leadership training to over 12,500 participants around Australia and New Zealand
80% had never attended even one session
on how to lead their teams
Regardless of the leadership level, there are vital elements to every leadership role.
To be effective, leaders must have the ability to:
CommunicateCoachGive feedbackDelegateResolve conflictManage timeDeliver results
… and that’s all before morning tea!
After morning tea … it’s time to address those
performance issues
Over the last decade, I’ve surveyed 8,850front-line supervisors and middle managers.
Participants were asked to identify reasons why many leaders failed to recognise, address
and coach performance issues.
As you would know, there is rarely one right answer. But over time, something interesting happened.
The top two responses for each of these three areas emerged
• Leader prefers to avoid conflict• Leader is overloaded
1. Failure to Recognise Performance Issues
• Discomfort with the role of disciplinarian• Hoping the problem will go away if left alone
2. Failure to AddressPerformance Issues
• Fear of employee resentment• Lack of confidence in their own abilities
3. Failure to CoachPerformance Issues
of employee engagementrests squarely on the shoulders
of their direct supervisor,
70%If it is true that
and your workplace does notinvest in training their leaders
Don’t be one of those who set their people up for failure
That just does not make good business sense
Victoria Rose is a dynamic professional speaker, Leadership trainer and author who hashelped thousands of leaders and their
teams throughout Australia andNew Zealand deal with the enormous variety of problems and challenges facing them in the
workplace …
every single day.
Her life as a trainer started 31 years ago as a soldier in the Australian Army Reserve. During the following 23 years, as a Training Subject Master, Victoria trained over 7,000 soldiers and officers in drill, weapons and theory and was promoted to the rank of Warrant Officer. Book Victoria to talk at your next conference
or to deliver effective, engaging and educational training workshops.www.TheLeadershipVoice.comwww.Training2live.com.auwww.VictoriaRoseSpeaker.comwww.VictoriaRoseAuthor.com