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Training and DevelopingTraining and DevelopingEmployeesEmployees
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1. Summarize the purpose and
process of employee orientation.
2. List and briefly explain each of
the steps in the training process.
3. Explain how to use five training
techniques.
Learning ObjectivesLearning Objectives
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4. List and briefly discuss four management
development methods.
5. Explain why a controlled study may be
superior for evaluating the training
program’s effects.
Learning ObjectivesLearning Objectives
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Summarize the purpose Summarize the purpose and process of employee and process of employee
orientationorientation.
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Orienting and Onboarding New Orienting and Onboarding New EmployeesEmployees
• Welcome
• Basic information
• Understanding the
organization
• Socialization
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The Orientation ProcessThe Orientation Process
• Employee
handbook
• Orientation
technology
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List and briefly explain List and briefly explain each of the steps in the each of the steps in the
training processtraining process.
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Overview of the Training Overview of the Training ProcessProcess
• Inadequate training can expose the
employer to liability for negligent
training
• Training begins after orientation
o Ask what competencies
employees will need
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The ADDIE Five-Step The ADDIE Five-Step Training ProcessTraining Process
• Analyze
• Design
• Develop
• Implement
• Evaluate
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Performance Analysis: Current Performance Analysis: Current Employees’ Training NeedsEmployees’ Training Needs
• Definition
• Current training needs analysis
• Task analysis
• Talent management
• Performance analysis
• Can’t do/won’t do
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Designing the Designing the Training ProgramTraining Program
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Designing the Training Designing the Training ProgramProgram
• Setting learning
objectives
• Creating a
motivational
learning
environment
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Implementing Training Implementing Training ProgramsPrograms
• On-the-job training
o Types of on-the-job training
o Job rotation
o Special assignments
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• Apprenticeship
training
• Informal learning
Other Types of LearningOther Types of Learning
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Other Types of LearningOther Types of Learning
• Job instruction training
• Lectures
• Programmed learning
• Behavior modeling
• Audiovisual-based training
• Vestibule training
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• Electronic performance support
systems (EPSS)
• Videoconferencing
• Computer-based training(CBT)
• Simulated learning
Other Types of LearningOther Types of Learning
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IMPROVING PERFORMANCE: IMPROVING PERFORMANCE: HR Tools for Line Managers and Entrepreneurs
Creating Your Own Training Program
1. Prepackaged training solutions
2. Outsourced learning
3. Create your own
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• Managerial on-the-job training
• Coaching/understudy
approach
• Action learning
Implementing Management Implementing Management Development ProgramsDevelopment Programs
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Off-the-Job Management Training Off-the-Job Management Training and Development Techniquesand Development Techniques
• Case studies
• Computerized management
games
• Outside seminars
• University programs
• Role-playing
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• Behavior modeling
• Corporate universities
• Executive coaches
• SHRM learning system
Off-the-Job Management Training and Off-the-Job Management Training and Development TechniquesDevelopment Techniques
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Explain why a controlled Explain why a controlled study may be superior for study may be superior for
evaluating the trainingevaluating the training program’s effects.program’s effects.
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Evaluating the Training EffortEvaluating the Training Effort
• Designing the study
• Controlled experimentation
• Training Effects to Measure
oReactions
o Learning
oBehavior
oResults
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