203 R-19Main Vikas MargSharkpur Delhi- 110092 (India)
Tel 011-64660211 Mob +91 99118 83208 9266666836 E-Mail infoimpactgroupscom iqcpl86gmailcom
wwwimpactgroupscom
Member of APQA
NAUSHAD A KHAN
Impact Quality Certification Private Limited Have A Team Of Experienced Skilled And Well Motivated Management Professionals Who Dedicated To Provide The Most Efficient On Time Cost Effective Quality Services Single Window In India And Abroad
I m p a c t rsquo s Te a m Mr Prabhakar Pandey Mr Amit BaghelMr Naushad Ahmad KhanMiss Neha JainMr R K SharmaMr Ankur KachhwahaMr Dewakar Pandey
NAUSHAD A KHAN
We provide Booster to Accelerate your Organisation with Continual Improvement
I m p a c t s M o t t o
We work with a motto of value addition in the existing management system of the organization and identify areas where organization could improve effectiveness efficiency and reduce non-productive efforts
NAUSHAD A KHAN
Quality is not a one day game or one man show
I m p a c t rsquo s P o l i c y
We are committed to provide an impartial independent fair transparent and competent third management system certification services to all the clients in accordance with requirements of the applicable International National Standards for clientrsquos requirement NAUSHAD A KHAN
I m p a c t rsquo s O b j e c t i v e s
bull Importance of impartiality on carrying out certification activities
bull Managing conflicts of interestbull Ensuring objectivity of the certification activitiesbull Trained and competent personnel for carrying
out certification activitiesbull Enhancing the client satisfaction by prompt
responsebull Continual improvement of management system
and certification activities through regular reviews and feedback
NAUSHAD A KHAN
Why IMPACTbull Effective service rangebull Economical and time bounded service and
deliverancebull Client centric approachbull Efficient training and documentationbull Team of expert quality management
personnelbull Network of offices Representatives
Associates across INDIA and AbroadNAUSHAD A KHAN
Why IMPACT Cont
bull Excellent handholding and value addition in terms of guidance
bull Worked with various NationalInternational Certification bodies
bull Flexible and Customer-friendly approachbull Customized Corporate and Public
TrainingNAUSHAD A KHAN
QMS-ISO 90012008EMS ISO 140012004OHSAS 180012007ISMS ISO 270012005QMS MD ISO 134852003FSMS ISO 220002005ISOTS 169492009
HACCPGMPHALALKOSHERCE MARKSA 8000FSSAI
RegistrationNABLNABH
Impact Services
NAUSHAD A KHAN
Our Others ServicesRegistration of Pvt LtdRegistration of Public LimitedProject FinanceSSITrade MarkCopy RightPatent
IECAgmarkISICompany RegistrationNGOTaxationBar Code
NAUSHAD A KHAN
Some Impactrsquos ClientsPratibha Metfab Pvt Ltd IMS (QMS amp EMS) Adwika Engineering IMS (QMS amp EMS)
Carpet International IMS (QMS amp EMS) Reliable Insupacks (P) Ltd IMS (QMS amp EMS)
Hariyana Ship Breakers Ltd IMS (QMS amp EMS) SD Mewat Institute IMS (QMS amp EMS)
Balaji Cork IMS (QMS amp EMS) Karmbhoomi Realestate Ltd IMS (QMS amp EMS)
Saral India Infra Ltd IMS (QMS amp EMS) AM Enterprises IMS (QMS amp EMS)
Shree Shyam Pulp And Board Mill Ltd
IMS (QMS amp EMS) Satia Industries Limited IMS (QMS amp EMS)
Shree Shyam Pulp amp Board Mills Ltd
IMS (QMS amp EMS) Recycle Karo India IMS (QMS amp EMS)
Diaotres Prcision IMS (QMS amp EMS) Peeximax Rollers IMS (QMS amp EMS)
Shiv Shakti Contractor IMS (QMS amp EMS) Adwika Engineering IMS (QMS EMS ampOHSAS)
Impact Fire amp Safety Pvt Ltd IMS (QMS amp EMS) Amardeep Designs IMS (QMS EMS ampOHSAS)
Hariyana Ship Breakers Ltd IMS (QMS EMS ampOHSAS) Rahul International IMS (QMS EMS ampOHSAS)
Soni Detective amp Allied Services Pvt Ltd
IMS (QMS EMS ampOHSAS) Satia Industries Limited IMS (QMS EMS ampOHSAS)
Eurex Scafform Pvt Ltd IMS (QMS EMS ampOHSAS) Sci International Securities Ltd IMS (QMS EMS ampOHSAS)
Peeximax Rollers IMS (QMS EMS ampOHSAS) Monoj Rubber Industries TS 16949
Vijay Rubber Industries TS 16949 Hilltop Rubber Pvt Ltd TS 16949
bull ISO is a standard for a quality system not product
bull ISO is based on documentation (ie ISO 90012008) and is premised on the followingo Document what you doo Do what your document o Prove it and improve it
bull ISO emphasises preventionbull ISO is a universal standard the focus is on
what needs to be done and not on how it is to be carried out
Principle of ISO Or Why ISO
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Impact Quality Certification Private Limited Have A Team Of Experienced Skilled And Well Motivated Management Professionals Who Dedicated To Provide The Most Efficient On Time Cost Effective Quality Services Single Window In India And Abroad
I m p a c t rsquo s Te a m Mr Prabhakar Pandey Mr Amit BaghelMr Naushad Ahmad KhanMiss Neha JainMr R K SharmaMr Ankur KachhwahaMr Dewakar Pandey
NAUSHAD A KHAN
We provide Booster to Accelerate your Organisation with Continual Improvement
I m p a c t s M o t t o
We work with a motto of value addition in the existing management system of the organization and identify areas where organization could improve effectiveness efficiency and reduce non-productive efforts
NAUSHAD A KHAN
Quality is not a one day game or one man show
I m p a c t rsquo s P o l i c y
We are committed to provide an impartial independent fair transparent and competent third management system certification services to all the clients in accordance with requirements of the applicable International National Standards for clientrsquos requirement NAUSHAD A KHAN
I m p a c t rsquo s O b j e c t i v e s
bull Importance of impartiality on carrying out certification activities
bull Managing conflicts of interestbull Ensuring objectivity of the certification activitiesbull Trained and competent personnel for carrying
out certification activitiesbull Enhancing the client satisfaction by prompt
responsebull Continual improvement of management system
and certification activities through regular reviews and feedback
NAUSHAD A KHAN
Why IMPACTbull Effective service rangebull Economical and time bounded service and
deliverancebull Client centric approachbull Efficient training and documentationbull Team of expert quality management
personnelbull Network of offices Representatives
Associates across INDIA and AbroadNAUSHAD A KHAN
Why IMPACT Cont
bull Excellent handholding and value addition in terms of guidance
bull Worked with various NationalInternational Certification bodies
bull Flexible and Customer-friendly approachbull Customized Corporate and Public
TrainingNAUSHAD A KHAN
QMS-ISO 90012008EMS ISO 140012004OHSAS 180012007ISMS ISO 270012005QMS MD ISO 134852003FSMS ISO 220002005ISOTS 169492009
HACCPGMPHALALKOSHERCE MARKSA 8000FSSAI
RegistrationNABLNABH
Impact Services
NAUSHAD A KHAN
Our Others ServicesRegistration of Pvt LtdRegistration of Public LimitedProject FinanceSSITrade MarkCopy RightPatent
IECAgmarkISICompany RegistrationNGOTaxationBar Code
NAUSHAD A KHAN
Some Impactrsquos ClientsPratibha Metfab Pvt Ltd IMS (QMS amp EMS) Adwika Engineering IMS (QMS amp EMS)
Carpet International IMS (QMS amp EMS) Reliable Insupacks (P) Ltd IMS (QMS amp EMS)
Hariyana Ship Breakers Ltd IMS (QMS amp EMS) SD Mewat Institute IMS (QMS amp EMS)
Balaji Cork IMS (QMS amp EMS) Karmbhoomi Realestate Ltd IMS (QMS amp EMS)
Saral India Infra Ltd IMS (QMS amp EMS) AM Enterprises IMS (QMS amp EMS)
Shree Shyam Pulp And Board Mill Ltd
IMS (QMS amp EMS) Satia Industries Limited IMS (QMS amp EMS)
Shree Shyam Pulp amp Board Mills Ltd
IMS (QMS amp EMS) Recycle Karo India IMS (QMS amp EMS)
Diaotres Prcision IMS (QMS amp EMS) Peeximax Rollers IMS (QMS amp EMS)
Shiv Shakti Contractor IMS (QMS amp EMS) Adwika Engineering IMS (QMS EMS ampOHSAS)
Impact Fire amp Safety Pvt Ltd IMS (QMS amp EMS) Amardeep Designs IMS (QMS EMS ampOHSAS)
Hariyana Ship Breakers Ltd IMS (QMS EMS ampOHSAS) Rahul International IMS (QMS EMS ampOHSAS)
Soni Detective amp Allied Services Pvt Ltd
IMS (QMS EMS ampOHSAS) Satia Industries Limited IMS (QMS EMS ampOHSAS)
Eurex Scafform Pvt Ltd IMS (QMS EMS ampOHSAS) Sci International Securities Ltd IMS (QMS EMS ampOHSAS)
Peeximax Rollers IMS (QMS EMS ampOHSAS) Monoj Rubber Industries TS 16949
Vijay Rubber Industries TS 16949 Hilltop Rubber Pvt Ltd TS 16949
bull ISO is a standard for a quality system not product
bull ISO is based on documentation (ie ISO 90012008) and is premised on the followingo Document what you doo Do what your document o Prove it and improve it
bull ISO emphasises preventionbull ISO is a universal standard the focus is on
what needs to be done and not on how it is to be carried out
Principle of ISO Or Why ISO
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
We provide Booster to Accelerate your Organisation with Continual Improvement
I m p a c t s M o t t o
We work with a motto of value addition in the existing management system of the organization and identify areas where organization could improve effectiveness efficiency and reduce non-productive efforts
NAUSHAD A KHAN
Quality is not a one day game or one man show
I m p a c t rsquo s P o l i c y
We are committed to provide an impartial independent fair transparent and competent third management system certification services to all the clients in accordance with requirements of the applicable International National Standards for clientrsquos requirement NAUSHAD A KHAN
I m p a c t rsquo s O b j e c t i v e s
bull Importance of impartiality on carrying out certification activities
bull Managing conflicts of interestbull Ensuring objectivity of the certification activitiesbull Trained and competent personnel for carrying
out certification activitiesbull Enhancing the client satisfaction by prompt
responsebull Continual improvement of management system
and certification activities through regular reviews and feedback
NAUSHAD A KHAN
Why IMPACTbull Effective service rangebull Economical and time bounded service and
deliverancebull Client centric approachbull Efficient training and documentationbull Team of expert quality management
personnelbull Network of offices Representatives
Associates across INDIA and AbroadNAUSHAD A KHAN
Why IMPACT Cont
bull Excellent handholding and value addition in terms of guidance
bull Worked with various NationalInternational Certification bodies
bull Flexible and Customer-friendly approachbull Customized Corporate and Public
TrainingNAUSHAD A KHAN
QMS-ISO 90012008EMS ISO 140012004OHSAS 180012007ISMS ISO 270012005QMS MD ISO 134852003FSMS ISO 220002005ISOTS 169492009
HACCPGMPHALALKOSHERCE MARKSA 8000FSSAI
RegistrationNABLNABH
Impact Services
NAUSHAD A KHAN
Our Others ServicesRegistration of Pvt LtdRegistration of Public LimitedProject FinanceSSITrade MarkCopy RightPatent
IECAgmarkISICompany RegistrationNGOTaxationBar Code
NAUSHAD A KHAN
Some Impactrsquos ClientsPratibha Metfab Pvt Ltd IMS (QMS amp EMS) Adwika Engineering IMS (QMS amp EMS)
Carpet International IMS (QMS amp EMS) Reliable Insupacks (P) Ltd IMS (QMS amp EMS)
Hariyana Ship Breakers Ltd IMS (QMS amp EMS) SD Mewat Institute IMS (QMS amp EMS)
Balaji Cork IMS (QMS amp EMS) Karmbhoomi Realestate Ltd IMS (QMS amp EMS)
Saral India Infra Ltd IMS (QMS amp EMS) AM Enterprises IMS (QMS amp EMS)
Shree Shyam Pulp And Board Mill Ltd
IMS (QMS amp EMS) Satia Industries Limited IMS (QMS amp EMS)
Shree Shyam Pulp amp Board Mills Ltd
IMS (QMS amp EMS) Recycle Karo India IMS (QMS amp EMS)
Diaotres Prcision IMS (QMS amp EMS) Peeximax Rollers IMS (QMS amp EMS)
Shiv Shakti Contractor IMS (QMS amp EMS) Adwika Engineering IMS (QMS EMS ampOHSAS)
Impact Fire amp Safety Pvt Ltd IMS (QMS amp EMS) Amardeep Designs IMS (QMS EMS ampOHSAS)
Hariyana Ship Breakers Ltd IMS (QMS EMS ampOHSAS) Rahul International IMS (QMS EMS ampOHSAS)
Soni Detective amp Allied Services Pvt Ltd
IMS (QMS EMS ampOHSAS) Satia Industries Limited IMS (QMS EMS ampOHSAS)
Eurex Scafform Pvt Ltd IMS (QMS EMS ampOHSAS) Sci International Securities Ltd IMS (QMS EMS ampOHSAS)
Peeximax Rollers IMS (QMS EMS ampOHSAS) Monoj Rubber Industries TS 16949
Vijay Rubber Industries TS 16949 Hilltop Rubber Pvt Ltd TS 16949
bull ISO is a standard for a quality system not product
bull ISO is based on documentation (ie ISO 90012008) and is premised on the followingo Document what you doo Do what your document o Prove it and improve it
bull ISO emphasises preventionbull ISO is a universal standard the focus is on
what needs to be done and not on how it is to be carried out
Principle of ISO Or Why ISO
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Quality is not a one day game or one man show
I m p a c t rsquo s P o l i c y
We are committed to provide an impartial independent fair transparent and competent third management system certification services to all the clients in accordance with requirements of the applicable International National Standards for clientrsquos requirement NAUSHAD A KHAN
I m p a c t rsquo s O b j e c t i v e s
bull Importance of impartiality on carrying out certification activities
bull Managing conflicts of interestbull Ensuring objectivity of the certification activitiesbull Trained and competent personnel for carrying
out certification activitiesbull Enhancing the client satisfaction by prompt
responsebull Continual improvement of management system
and certification activities through regular reviews and feedback
NAUSHAD A KHAN
Why IMPACTbull Effective service rangebull Economical and time bounded service and
deliverancebull Client centric approachbull Efficient training and documentationbull Team of expert quality management
personnelbull Network of offices Representatives
Associates across INDIA and AbroadNAUSHAD A KHAN
Why IMPACT Cont
bull Excellent handholding and value addition in terms of guidance
bull Worked with various NationalInternational Certification bodies
bull Flexible and Customer-friendly approachbull Customized Corporate and Public
TrainingNAUSHAD A KHAN
QMS-ISO 90012008EMS ISO 140012004OHSAS 180012007ISMS ISO 270012005QMS MD ISO 134852003FSMS ISO 220002005ISOTS 169492009
HACCPGMPHALALKOSHERCE MARKSA 8000FSSAI
RegistrationNABLNABH
Impact Services
NAUSHAD A KHAN
Our Others ServicesRegistration of Pvt LtdRegistration of Public LimitedProject FinanceSSITrade MarkCopy RightPatent
IECAgmarkISICompany RegistrationNGOTaxationBar Code
NAUSHAD A KHAN
Some Impactrsquos ClientsPratibha Metfab Pvt Ltd IMS (QMS amp EMS) Adwika Engineering IMS (QMS amp EMS)
Carpet International IMS (QMS amp EMS) Reliable Insupacks (P) Ltd IMS (QMS amp EMS)
Hariyana Ship Breakers Ltd IMS (QMS amp EMS) SD Mewat Institute IMS (QMS amp EMS)
Balaji Cork IMS (QMS amp EMS) Karmbhoomi Realestate Ltd IMS (QMS amp EMS)
Saral India Infra Ltd IMS (QMS amp EMS) AM Enterprises IMS (QMS amp EMS)
Shree Shyam Pulp And Board Mill Ltd
IMS (QMS amp EMS) Satia Industries Limited IMS (QMS amp EMS)
Shree Shyam Pulp amp Board Mills Ltd
IMS (QMS amp EMS) Recycle Karo India IMS (QMS amp EMS)
Diaotres Prcision IMS (QMS amp EMS) Peeximax Rollers IMS (QMS amp EMS)
Shiv Shakti Contractor IMS (QMS amp EMS) Adwika Engineering IMS (QMS EMS ampOHSAS)
Impact Fire amp Safety Pvt Ltd IMS (QMS amp EMS) Amardeep Designs IMS (QMS EMS ampOHSAS)
Hariyana Ship Breakers Ltd IMS (QMS EMS ampOHSAS) Rahul International IMS (QMS EMS ampOHSAS)
Soni Detective amp Allied Services Pvt Ltd
IMS (QMS EMS ampOHSAS) Satia Industries Limited IMS (QMS EMS ampOHSAS)
Eurex Scafform Pvt Ltd IMS (QMS EMS ampOHSAS) Sci International Securities Ltd IMS (QMS EMS ampOHSAS)
Peeximax Rollers IMS (QMS EMS ampOHSAS) Monoj Rubber Industries TS 16949
Vijay Rubber Industries TS 16949 Hilltop Rubber Pvt Ltd TS 16949
bull ISO is a standard for a quality system not product
bull ISO is based on documentation (ie ISO 90012008) and is premised on the followingo Document what you doo Do what your document o Prove it and improve it
bull ISO emphasises preventionbull ISO is a universal standard the focus is on
what needs to be done and not on how it is to be carried out
Principle of ISO Or Why ISO
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
I m p a c t rsquo s O b j e c t i v e s
bull Importance of impartiality on carrying out certification activities
bull Managing conflicts of interestbull Ensuring objectivity of the certification activitiesbull Trained and competent personnel for carrying
out certification activitiesbull Enhancing the client satisfaction by prompt
responsebull Continual improvement of management system
and certification activities through regular reviews and feedback
NAUSHAD A KHAN
Why IMPACTbull Effective service rangebull Economical and time bounded service and
deliverancebull Client centric approachbull Efficient training and documentationbull Team of expert quality management
personnelbull Network of offices Representatives
Associates across INDIA and AbroadNAUSHAD A KHAN
Why IMPACT Cont
bull Excellent handholding and value addition in terms of guidance
bull Worked with various NationalInternational Certification bodies
bull Flexible and Customer-friendly approachbull Customized Corporate and Public
TrainingNAUSHAD A KHAN
QMS-ISO 90012008EMS ISO 140012004OHSAS 180012007ISMS ISO 270012005QMS MD ISO 134852003FSMS ISO 220002005ISOTS 169492009
HACCPGMPHALALKOSHERCE MARKSA 8000FSSAI
RegistrationNABLNABH
Impact Services
NAUSHAD A KHAN
Our Others ServicesRegistration of Pvt LtdRegistration of Public LimitedProject FinanceSSITrade MarkCopy RightPatent
IECAgmarkISICompany RegistrationNGOTaxationBar Code
NAUSHAD A KHAN
Some Impactrsquos ClientsPratibha Metfab Pvt Ltd IMS (QMS amp EMS) Adwika Engineering IMS (QMS amp EMS)
Carpet International IMS (QMS amp EMS) Reliable Insupacks (P) Ltd IMS (QMS amp EMS)
Hariyana Ship Breakers Ltd IMS (QMS amp EMS) SD Mewat Institute IMS (QMS amp EMS)
Balaji Cork IMS (QMS amp EMS) Karmbhoomi Realestate Ltd IMS (QMS amp EMS)
Saral India Infra Ltd IMS (QMS amp EMS) AM Enterprises IMS (QMS amp EMS)
Shree Shyam Pulp And Board Mill Ltd
IMS (QMS amp EMS) Satia Industries Limited IMS (QMS amp EMS)
Shree Shyam Pulp amp Board Mills Ltd
IMS (QMS amp EMS) Recycle Karo India IMS (QMS amp EMS)
Diaotres Prcision IMS (QMS amp EMS) Peeximax Rollers IMS (QMS amp EMS)
Shiv Shakti Contractor IMS (QMS amp EMS) Adwika Engineering IMS (QMS EMS ampOHSAS)
Impact Fire amp Safety Pvt Ltd IMS (QMS amp EMS) Amardeep Designs IMS (QMS EMS ampOHSAS)
Hariyana Ship Breakers Ltd IMS (QMS EMS ampOHSAS) Rahul International IMS (QMS EMS ampOHSAS)
Soni Detective amp Allied Services Pvt Ltd
IMS (QMS EMS ampOHSAS) Satia Industries Limited IMS (QMS EMS ampOHSAS)
Eurex Scafform Pvt Ltd IMS (QMS EMS ampOHSAS) Sci International Securities Ltd IMS (QMS EMS ampOHSAS)
Peeximax Rollers IMS (QMS EMS ampOHSAS) Monoj Rubber Industries TS 16949
Vijay Rubber Industries TS 16949 Hilltop Rubber Pvt Ltd TS 16949
bull ISO is a standard for a quality system not product
bull ISO is based on documentation (ie ISO 90012008) and is premised on the followingo Document what you doo Do what your document o Prove it and improve it
bull ISO emphasises preventionbull ISO is a universal standard the focus is on
what needs to be done and not on how it is to be carried out
Principle of ISO Or Why ISO
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Why IMPACTbull Effective service rangebull Economical and time bounded service and
deliverancebull Client centric approachbull Efficient training and documentationbull Team of expert quality management
personnelbull Network of offices Representatives
Associates across INDIA and AbroadNAUSHAD A KHAN
Why IMPACT Cont
bull Excellent handholding and value addition in terms of guidance
bull Worked with various NationalInternational Certification bodies
bull Flexible and Customer-friendly approachbull Customized Corporate and Public
TrainingNAUSHAD A KHAN
QMS-ISO 90012008EMS ISO 140012004OHSAS 180012007ISMS ISO 270012005QMS MD ISO 134852003FSMS ISO 220002005ISOTS 169492009
HACCPGMPHALALKOSHERCE MARKSA 8000FSSAI
RegistrationNABLNABH
Impact Services
NAUSHAD A KHAN
Our Others ServicesRegistration of Pvt LtdRegistration of Public LimitedProject FinanceSSITrade MarkCopy RightPatent
IECAgmarkISICompany RegistrationNGOTaxationBar Code
NAUSHAD A KHAN
Some Impactrsquos ClientsPratibha Metfab Pvt Ltd IMS (QMS amp EMS) Adwika Engineering IMS (QMS amp EMS)
Carpet International IMS (QMS amp EMS) Reliable Insupacks (P) Ltd IMS (QMS amp EMS)
Hariyana Ship Breakers Ltd IMS (QMS amp EMS) SD Mewat Institute IMS (QMS amp EMS)
Balaji Cork IMS (QMS amp EMS) Karmbhoomi Realestate Ltd IMS (QMS amp EMS)
Saral India Infra Ltd IMS (QMS amp EMS) AM Enterprises IMS (QMS amp EMS)
Shree Shyam Pulp And Board Mill Ltd
IMS (QMS amp EMS) Satia Industries Limited IMS (QMS amp EMS)
Shree Shyam Pulp amp Board Mills Ltd
IMS (QMS amp EMS) Recycle Karo India IMS (QMS amp EMS)
Diaotres Prcision IMS (QMS amp EMS) Peeximax Rollers IMS (QMS amp EMS)
Shiv Shakti Contractor IMS (QMS amp EMS) Adwika Engineering IMS (QMS EMS ampOHSAS)
Impact Fire amp Safety Pvt Ltd IMS (QMS amp EMS) Amardeep Designs IMS (QMS EMS ampOHSAS)
Hariyana Ship Breakers Ltd IMS (QMS EMS ampOHSAS) Rahul International IMS (QMS EMS ampOHSAS)
Soni Detective amp Allied Services Pvt Ltd
IMS (QMS EMS ampOHSAS) Satia Industries Limited IMS (QMS EMS ampOHSAS)
Eurex Scafform Pvt Ltd IMS (QMS EMS ampOHSAS) Sci International Securities Ltd IMS (QMS EMS ampOHSAS)
Peeximax Rollers IMS (QMS EMS ampOHSAS) Monoj Rubber Industries TS 16949
Vijay Rubber Industries TS 16949 Hilltop Rubber Pvt Ltd TS 16949
bull ISO is a standard for a quality system not product
bull ISO is based on documentation (ie ISO 90012008) and is premised on the followingo Document what you doo Do what your document o Prove it and improve it
bull ISO emphasises preventionbull ISO is a universal standard the focus is on
what needs to be done and not on how it is to be carried out
Principle of ISO Or Why ISO
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Why IMPACT Cont
bull Excellent handholding and value addition in terms of guidance
bull Worked with various NationalInternational Certification bodies
bull Flexible and Customer-friendly approachbull Customized Corporate and Public
TrainingNAUSHAD A KHAN
QMS-ISO 90012008EMS ISO 140012004OHSAS 180012007ISMS ISO 270012005QMS MD ISO 134852003FSMS ISO 220002005ISOTS 169492009
HACCPGMPHALALKOSHERCE MARKSA 8000FSSAI
RegistrationNABLNABH
Impact Services
NAUSHAD A KHAN
Our Others ServicesRegistration of Pvt LtdRegistration of Public LimitedProject FinanceSSITrade MarkCopy RightPatent
IECAgmarkISICompany RegistrationNGOTaxationBar Code
NAUSHAD A KHAN
Some Impactrsquos ClientsPratibha Metfab Pvt Ltd IMS (QMS amp EMS) Adwika Engineering IMS (QMS amp EMS)
Carpet International IMS (QMS amp EMS) Reliable Insupacks (P) Ltd IMS (QMS amp EMS)
Hariyana Ship Breakers Ltd IMS (QMS amp EMS) SD Mewat Institute IMS (QMS amp EMS)
Balaji Cork IMS (QMS amp EMS) Karmbhoomi Realestate Ltd IMS (QMS amp EMS)
Saral India Infra Ltd IMS (QMS amp EMS) AM Enterprises IMS (QMS amp EMS)
Shree Shyam Pulp And Board Mill Ltd
IMS (QMS amp EMS) Satia Industries Limited IMS (QMS amp EMS)
Shree Shyam Pulp amp Board Mills Ltd
IMS (QMS amp EMS) Recycle Karo India IMS (QMS amp EMS)
Diaotres Prcision IMS (QMS amp EMS) Peeximax Rollers IMS (QMS amp EMS)
Shiv Shakti Contractor IMS (QMS amp EMS) Adwika Engineering IMS (QMS EMS ampOHSAS)
Impact Fire amp Safety Pvt Ltd IMS (QMS amp EMS) Amardeep Designs IMS (QMS EMS ampOHSAS)
Hariyana Ship Breakers Ltd IMS (QMS EMS ampOHSAS) Rahul International IMS (QMS EMS ampOHSAS)
Soni Detective amp Allied Services Pvt Ltd
IMS (QMS EMS ampOHSAS) Satia Industries Limited IMS (QMS EMS ampOHSAS)
Eurex Scafform Pvt Ltd IMS (QMS EMS ampOHSAS) Sci International Securities Ltd IMS (QMS EMS ampOHSAS)
Peeximax Rollers IMS (QMS EMS ampOHSAS) Monoj Rubber Industries TS 16949
Vijay Rubber Industries TS 16949 Hilltop Rubber Pvt Ltd TS 16949
bull ISO is a standard for a quality system not product
bull ISO is based on documentation (ie ISO 90012008) and is premised on the followingo Document what you doo Do what your document o Prove it and improve it
bull ISO emphasises preventionbull ISO is a universal standard the focus is on
what needs to be done and not on how it is to be carried out
Principle of ISO Or Why ISO
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
QMS-ISO 90012008EMS ISO 140012004OHSAS 180012007ISMS ISO 270012005QMS MD ISO 134852003FSMS ISO 220002005ISOTS 169492009
HACCPGMPHALALKOSHERCE MARKSA 8000FSSAI
RegistrationNABLNABH
Impact Services
NAUSHAD A KHAN
Our Others ServicesRegistration of Pvt LtdRegistration of Public LimitedProject FinanceSSITrade MarkCopy RightPatent
IECAgmarkISICompany RegistrationNGOTaxationBar Code
NAUSHAD A KHAN
Some Impactrsquos ClientsPratibha Metfab Pvt Ltd IMS (QMS amp EMS) Adwika Engineering IMS (QMS amp EMS)
Carpet International IMS (QMS amp EMS) Reliable Insupacks (P) Ltd IMS (QMS amp EMS)
Hariyana Ship Breakers Ltd IMS (QMS amp EMS) SD Mewat Institute IMS (QMS amp EMS)
Balaji Cork IMS (QMS amp EMS) Karmbhoomi Realestate Ltd IMS (QMS amp EMS)
Saral India Infra Ltd IMS (QMS amp EMS) AM Enterprises IMS (QMS amp EMS)
Shree Shyam Pulp And Board Mill Ltd
IMS (QMS amp EMS) Satia Industries Limited IMS (QMS amp EMS)
Shree Shyam Pulp amp Board Mills Ltd
IMS (QMS amp EMS) Recycle Karo India IMS (QMS amp EMS)
Diaotres Prcision IMS (QMS amp EMS) Peeximax Rollers IMS (QMS amp EMS)
Shiv Shakti Contractor IMS (QMS amp EMS) Adwika Engineering IMS (QMS EMS ampOHSAS)
Impact Fire amp Safety Pvt Ltd IMS (QMS amp EMS) Amardeep Designs IMS (QMS EMS ampOHSAS)
Hariyana Ship Breakers Ltd IMS (QMS EMS ampOHSAS) Rahul International IMS (QMS EMS ampOHSAS)
Soni Detective amp Allied Services Pvt Ltd
IMS (QMS EMS ampOHSAS) Satia Industries Limited IMS (QMS EMS ampOHSAS)
Eurex Scafform Pvt Ltd IMS (QMS EMS ampOHSAS) Sci International Securities Ltd IMS (QMS EMS ampOHSAS)
Peeximax Rollers IMS (QMS EMS ampOHSAS) Monoj Rubber Industries TS 16949
Vijay Rubber Industries TS 16949 Hilltop Rubber Pvt Ltd TS 16949
bull ISO is a standard for a quality system not product
bull ISO is based on documentation (ie ISO 90012008) and is premised on the followingo Document what you doo Do what your document o Prove it and improve it
bull ISO emphasises preventionbull ISO is a universal standard the focus is on
what needs to be done and not on how it is to be carried out
Principle of ISO Or Why ISO
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Our Others ServicesRegistration of Pvt LtdRegistration of Public LimitedProject FinanceSSITrade MarkCopy RightPatent
IECAgmarkISICompany RegistrationNGOTaxationBar Code
NAUSHAD A KHAN
Some Impactrsquos ClientsPratibha Metfab Pvt Ltd IMS (QMS amp EMS) Adwika Engineering IMS (QMS amp EMS)
Carpet International IMS (QMS amp EMS) Reliable Insupacks (P) Ltd IMS (QMS amp EMS)
Hariyana Ship Breakers Ltd IMS (QMS amp EMS) SD Mewat Institute IMS (QMS amp EMS)
Balaji Cork IMS (QMS amp EMS) Karmbhoomi Realestate Ltd IMS (QMS amp EMS)
Saral India Infra Ltd IMS (QMS amp EMS) AM Enterprises IMS (QMS amp EMS)
Shree Shyam Pulp And Board Mill Ltd
IMS (QMS amp EMS) Satia Industries Limited IMS (QMS amp EMS)
Shree Shyam Pulp amp Board Mills Ltd
IMS (QMS amp EMS) Recycle Karo India IMS (QMS amp EMS)
Diaotres Prcision IMS (QMS amp EMS) Peeximax Rollers IMS (QMS amp EMS)
Shiv Shakti Contractor IMS (QMS amp EMS) Adwika Engineering IMS (QMS EMS ampOHSAS)
Impact Fire amp Safety Pvt Ltd IMS (QMS amp EMS) Amardeep Designs IMS (QMS EMS ampOHSAS)
Hariyana Ship Breakers Ltd IMS (QMS EMS ampOHSAS) Rahul International IMS (QMS EMS ampOHSAS)
Soni Detective amp Allied Services Pvt Ltd
IMS (QMS EMS ampOHSAS) Satia Industries Limited IMS (QMS EMS ampOHSAS)
Eurex Scafform Pvt Ltd IMS (QMS EMS ampOHSAS) Sci International Securities Ltd IMS (QMS EMS ampOHSAS)
Peeximax Rollers IMS (QMS EMS ampOHSAS) Monoj Rubber Industries TS 16949
Vijay Rubber Industries TS 16949 Hilltop Rubber Pvt Ltd TS 16949
bull ISO is a standard for a quality system not product
bull ISO is based on documentation (ie ISO 90012008) and is premised on the followingo Document what you doo Do what your document o Prove it and improve it
bull ISO emphasises preventionbull ISO is a universal standard the focus is on
what needs to be done and not on how it is to be carried out
Principle of ISO Or Why ISO
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Some Impactrsquos ClientsPratibha Metfab Pvt Ltd IMS (QMS amp EMS) Adwika Engineering IMS (QMS amp EMS)
Carpet International IMS (QMS amp EMS) Reliable Insupacks (P) Ltd IMS (QMS amp EMS)
Hariyana Ship Breakers Ltd IMS (QMS amp EMS) SD Mewat Institute IMS (QMS amp EMS)
Balaji Cork IMS (QMS amp EMS) Karmbhoomi Realestate Ltd IMS (QMS amp EMS)
Saral India Infra Ltd IMS (QMS amp EMS) AM Enterprises IMS (QMS amp EMS)
Shree Shyam Pulp And Board Mill Ltd
IMS (QMS amp EMS) Satia Industries Limited IMS (QMS amp EMS)
Shree Shyam Pulp amp Board Mills Ltd
IMS (QMS amp EMS) Recycle Karo India IMS (QMS amp EMS)
Diaotres Prcision IMS (QMS amp EMS) Peeximax Rollers IMS (QMS amp EMS)
Shiv Shakti Contractor IMS (QMS amp EMS) Adwika Engineering IMS (QMS EMS ampOHSAS)
Impact Fire amp Safety Pvt Ltd IMS (QMS amp EMS) Amardeep Designs IMS (QMS EMS ampOHSAS)
Hariyana Ship Breakers Ltd IMS (QMS EMS ampOHSAS) Rahul International IMS (QMS EMS ampOHSAS)
Soni Detective amp Allied Services Pvt Ltd
IMS (QMS EMS ampOHSAS) Satia Industries Limited IMS (QMS EMS ampOHSAS)
Eurex Scafform Pvt Ltd IMS (QMS EMS ampOHSAS) Sci International Securities Ltd IMS (QMS EMS ampOHSAS)
Peeximax Rollers IMS (QMS EMS ampOHSAS) Monoj Rubber Industries TS 16949
Vijay Rubber Industries TS 16949 Hilltop Rubber Pvt Ltd TS 16949
bull ISO is a standard for a quality system not product
bull ISO is based on documentation (ie ISO 90012008) and is premised on the followingo Document what you doo Do what your document o Prove it and improve it
bull ISO emphasises preventionbull ISO is a universal standard the focus is on
what needs to be done and not on how it is to be carried out
Principle of ISO Or Why ISO
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
bull ISO is a standard for a quality system not product
bull ISO is based on documentation (ie ISO 90012008) and is premised on the followingo Document what you doo Do what your document o Prove it and improve it
bull ISO emphasises preventionbull ISO is a universal standard the focus is on
what needs to be done and not on how it is to be carried out
Principle of ISO Or Why ISO
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
What Integrated Management System Are
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
What Integrated Management System Are INTEREST
ED PARTIES
SUPPLIERS
WORKERSCLIENTS
Management System
Quality
System
Environmental
Mgt Sys
Health amp Safety
Sys
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Benefits of Integrated Systems
Benefits of a good IMSbull Conformance to Regulationsbull Conformance to customer requirementsbull Greater marketabilitybull Better use of resourcesbull Reduction in operating costsbull Better communications among departmentsbull Higher quality
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Benefits of Integrated Systems (Cont)
bull Makes each managers job easierbull Higher levels of safetybull Improved community imagebull Consistency of policiesbull Consistency of supplier relationshipbull Limits liabilitybull Assists in Securing insurance and permits etc
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Why is this Important to (Your) Organization
bull Better managementbull Comprehensive and systematic approach to
target setting and implementation of improvements
bull Clear picture of responsibilities and roles bull User friendly ndash only one system and not a
handfulbull Quality Managementbull Quality refers to all those features of a
product (or service) which are required by the customer
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Why is this Important to (Your) Organization Cont
bull Quality management means what the organization does tobull ensure that its products or services satisfy
the customers quality requirements andbull comply with any regulations applicable to
those products or services bull enhance customer satisfaction andbull achieve continual improvement of its
performanceNAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Does the Certification is the requirement of ISO
bull Certification is not a requirement of ISO standards
bull The organization can implement and benefit from an ISO system without having it certified
bull The organization can implement them for the internal benefits without spending money on a certification programme
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Requirement of Certificate May It is a contractual regulatory or market
requirement It meets customer preferences It is part of a risk management
programme or It will motivate staff by setting a clear
goalNAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Benefits of ISO Certificationbull International expert on state-of-the-art
practices for management systembull Common language for dealing with customers
and suppliersbull Increase efficiency and effectivenessbull Model for continual improvementbull Model for satisfying customers and
stakeholdersbull Build quality into products and servicesbull Address environmental concerns of customers
and public and comply with government regulations
bull Integrate with global economybull Sustainable businessbull Tools for new economic players
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
bull Know your organization your processes your products and your customers and other interested parties
bull Decide where you want to go and how (vision and mission)
bull Specify by setting objectives and targetsbull Clarify roles and responsibilities for action
using procedures instructions and action plans
bull Measure progress (very) regularly and make revisions when needed
bull Communicate internally and externally
Success Factors (Pre-requisites)
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
THE AUDIT PROCESS1- Off-site on-site review of documentation2- On-site audit1048790 Opening meeting1048790 Observation document control interviews1048790 Closing meeting - Positive amp NCR reporting3- Certificate valid for 3 years4- For ISO 9000 ISO 14000 OHSAS 18000 six twelve months surveillance
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN
Thanks
NAUSHAD A KHAN