Volunteer Victories: Recruit, Retain & Maintain Volunteer
Leadership
Holly Duckworth, CAE, CMP@hduckworth
#LSI #leadership Leadership Solutions International
@hduckworth
Intentions for the Session
Define what it means to be an effective volunteer and board member for any association.
Demonstrate how to ASK recruit a volunteer in a personalized manner that increases your odds of hearing “Yes”.
Identify how to retain your volunteers by delegating tasks and holding ACCOUNTABLE committees who know the work contributes to the association vision and mission.
Create customized ongoing APPRECIATION plan that will grow your volunteer bases for years to come.
Technology Zone:
Twitter @hduckworthText 503 887 4112
www.Facebook/leadershipsolutionsinternational
www.leadershipsolutionsintl.com
Use this as a place to learn and grow.
Holly Duckworth, CAE, CMPSpeaker, Trainer & Volunteer:
• Travel Portland - US Figure Skating Championships
• Inaugural Lance Armstrong Livestrong Ride
• Meeting Professionals International• President National Speakers
Association• Chair, Component Relations
American Society for Association Executives
• Leadership Trainer, Green Meetings Industry Council @hduckwor
th
@hduckworth
What you visualize, you will actualize
What do you see today?
@hdu
ckw
ort
h
The Dating Game:
@hduckworth
What Traits Do You Want in a Volunteer?
@hduckworth
What Are The Benefits of Volunteering?
What Skills Should go on my Volunteer Job Description?
Personal Skills
Leadership Strategic Thinking Communication Influence Loyalty Business Acumen Financial Skills
Shared Board Skills
Association Experience Diversity – reflects
membership Global Mindset (if
applicable) Financial Expertise Governance Strategic Planning
ASK: Indirect
Volunteer:Hi Sarah, I have this project coming up for GMN it’s kinda big and I could use some help do you think you could help me?
Potential Volunteer:Well, up no you see I’m kinda busy with work and family so I don’t have time to give right now.
Ask: Direct
Volunteer:I am working to produce the October GMN education program we are planning the event for October 10th from 9am – Noon. I know you have a talent for creating marketing flyers do you think you would be able to help us create this one flyer?
Potential Volunteer:I am really busy and I think I could fit in this small project for you the week of September 1st. Could that work for you?
Ask: Do NOT
Send ONLY an email Ask in a Newsletter Beg Force or Coerce
100%
@hduckworth
Greater impact to your vision mission Save organization time Increase organizations revenues
Why use Volunteers?
It’s more than the difference between simply a pay check and no pay check. Are you teaching your volunteers this when they work with other
volunteers?
Volunteer vs. Employee
@hduckworth
Technology
@hduckworth
Learn a skill Share a skill
Understand Motivations of the Volunteer
@hduckworth
Remember with volunteers they have a choice and 100’s of other organizations would love to have the same people
With volunteers it is all personal and passion
@hduckworth
Volunteer Fair Virtual Volunteerism Job board Volunteer Manager
Use of President Elect, to recruit to their team Track skills of your members
Offer Leadership Training Tell your own Testimonials about why and how
you volunteer (web, newsletter, in person)
Recruitment Ideas:
Volunteers need to know they are part of something bigger
Accountable
Give them ownership Give them something meaningful to do Demonstrate for them how what they do
makes a difference to the organization Make it easy to volunteer Keep task sizes manageable Have regular committee meetings
Secrets to Retain Volunteers?
Volunteers need to know they are part of something bigger
We Have More In Common
Next Generation Volunteers
@hduckworth
Tips to Volunteer Recruitment
@hduckworth
Work on a cause that means something to you
Consider sills you have to offer Do you want to learn something new Combine goals Don’t over commit Think family I never thought of that vs. that will never
work
7 Tips on Successful Volunteerism
Secret Millionaire
@hduckworth
Appreciation
Intentions for the Session
Define what it means to be an effective volunteer and board member for any association.
Demonstrate how to ASK recruit a volunteer in a personalized manner that increases your odds of hearing “yes”.
Identify how to retain your volunteers by delegating tasks and holding ACCOUNTABLE committees who know the work contributes to the association vision and mission.
Create customized ongoing APPRECIATION plan that will grow your volunteer bases for years to come.
Thank You!
CTRL+ALT+Delete:How to Reboot
your Association for Success
Releasing control in your association, Looking at alternate strategies & Deleting all that no longer serves your vision to become more efficient and
effective
Holly Duckworth, CAE, CMP
Available Early 2013
Holly Duckworth, CAE, CMP Leadership Solutions International
@hduckworth
Volunteer Victories: Recruit, Retain & Maintain Volunteer
Leadership
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