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CUSTOMER SATISFACTIONSURVEY QUESTIONSYOU SHOULD ASK!

WHY CUSTOMER FEEDBACK IS IMPORTANT?

Because, customer feedback helps:

DEVELOP Successful Strategies

IDENTIFY Weak Areas GENERATE New Ideas IMPROVE Customer

Retention STRENGTHENS Goodwill

Customer Satisfaction SurveyCustomer Satisfaction is the ultimate goal of any business and

to know whether you are doing good or bad, you have got to get customer feedback.

Lets take a look at the possible questions that you can ask!

Question # 1

Why did you choose our business over others?

Question # 2

How long have you used our

product or service?

How are we better than

our competitors?

Question # 3

Are you happy with our products or services?

Question # 4

Do you refer our company to others?

Question # 5

How did

you find us?

Question # 6

Which of our products or services do you think is the best?

Question # 7

Based on your experience with us, how likely are you to buy/use our

product or service again?

Question # 8

How do you think we can improve our products or services?

Question # 9

If you have contacted customer service, were all problems resolved to

your complete satisfaction?

Question # 10

You fulfill all the requirements that your target audience needs.

And to obtain that, you need to assess yourself through your customers, as they will judge you in the best way!

Customer Satisfaction is guaranteed if …

Is It Important To Have Customer Feedback?

“Customer Is The KING!”

Hell YES, because…

THANK YOU FOR WATCHING!

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