© 2012 IBM Corporation
Smarter Cities: Creating opportunities through leadership and innovation Ed Bryan, Vice President, Industry SolutionsIBM Software GroupJuly 2013
© 2013 IBM Corporation2
Leaders create opportunities from today’s harsh realities
Declining Budgets
Increasing Threats
Changing Populations
AgingInfrastructure
Innovation
Investment
Community
Sustainability
© 2013 IBM Corporation3
Leveraging information to make better decisions
Anticipating problems to resolve them proactively
Coordinating resources and processes to operate effectively
…. and provide sustainable economic growth and enhanced quality of life
Reaching beyond city hall to collaborate and integrate…
Citizen Groups
Businesses
Other levels of Government
Universities
Hospitals
Security Agencies
Not for Profits
Developers
InfrastructureHuman
Planning and Management
© 2013 IBM Corporation4
Thames Water AMP6 Alliance Outcomes driven and customer focused
Meet the challenge of ageing infrastructure and sustainability while keeping customer bills affordable
•Turn data into management insight• Innovation at the heart of the alliance•Collaboration and early planning for optimal
delivery
•IBM appointed Technology and Innovation Partner
Meet the challenge of ageing infrastructure and sustainability while keeping customer bills affordable
•Turn data into management insight• Innovation at the heart of the alliance•Collaboration and early planning for optimal
delivery
•IBM appointed Technology and Innovation Partner
© 2013 IBM Corporation5
Glasgow, United Kingdom
UK smart city: real-time information powers citizen collaboration, traffic management, crime prevention, energy monitoring to reduce fuel poverty UK smart city: real-time information powers citizen collaboration, traffic management, crime prevention, energy monitoring to reduce fuel poverty
"From transport systems to energy use and health, this demonstrator will play a key part in the government's industrial strategy and give real insight into how our cities can be
shaped in the future.“~ Universities and Science Minister, David Willetts, 2013 ~
"From transport systems to energy use and health, this demonstrator will play a key part in the government's industrial strategy and give real insight into how our cities can be
shaped in the future.“~ Universities and Science Minister, David Willetts, 2013 ~
© 2013 IBM Corporation6
Transport for London
IBM awarded contract in December 2007 for a 2 year design & build project and 5 year operate contract
Full scope design, build and run:
• Contact Centres including IVR, inbound and outbound post
• New, flexible applications to support CRM and Enforcement of the two Schemes
• Transactional public-facing web site
• High availability data centres
Transition from previous service provider
Implementation of Congestion Charge AutoPay
Introduction of Scheme changes, such as LEZ Phase 3 and 4
IBM awarded contract in December 2007 for a 2 year design & build project and 5 year operate contract
Full scope design, build and run:
• Contact Centres including IVR, inbound and outbound post
• New, flexible applications to support CRM and Enforcement of the two Schemes
• Transactional public-facing web site
• High availability data centres
Transition from previous service provider
Implementation of Congestion Charge AutoPay
Introduction of Scheme changes, such as LEZ Phase 3 and 4
© 2013 IBM Corporation7
Digital Delta - Netherlands
Smart information
exchange
to accelerate water
management innovation
Smart information
exchange
to accelerate water
management innovation
© 2013 IBM Corporation8
City of South Bend
protects human health and river water quality
with 95% reduction of dry weather sewer overflows
Reduce combined sewer overflows
with real-time sewer monitoring
and control
Develop high-speed urban
passenger transport network to meet growing population needs
A city in China makes its public transportation
system faster and more efficient by improving transit flow on 2000 city buses and
100 bus routes
Enhance management of
public safety from crime and threat
prevention to emergency response
City of Davaobuilds a safer city with real-time monitoring of
incidents and emergencies to minimize damage and ensure
rapid recovery
Miami-Dade Parksexpects to reduce
water consumption by 20% and save
$860,000 annually
Reduce water costs through operational
efficiency and advanced analytics
capabilities
Cities realizing real results with intelligent operations solutions
© 2013 IBM Corporation9
Explosion of data offers new opportunity to innovate, to get “smarter”
Turn information into insight for faster, more accurate decisions, more effective planning
Leverage an intelligent operation platform – Gather data from multiple sources – Use analytics to provide new insights
If you'd like to know more: IBM stand #B11
Seizing the opportunity for innovation
http://www.ibm.com/ukhttp://www.ibm.com/smarterplanet/uk/en/smarter_cities/examples
Together we are building Smarter Cities
© 2013 IBM Corporation10