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ZACHARY BIGELOW4427 WILLETT CIRCLE APT A, COLORADO SPRINGS, CO 80902 (719) 900-8416
Current and active SECRET clearance
Professional Experience
7 years of experience in the IT/communications field serving as Systems Administrator, Information Assurance Officer, Information Assurance Security Officer, Information Assurance Manager, Local Area Network Systems Engineer, Communications Supply Supervisor, Communications Systems Subject Matter Expert, and Network Security Officer
US SOCOM Network Constructor and Manager – September 2015 - Present Constructed multiple networks at various locations for small and medium
business sized elements. Instituted and enforced security policies and regulations for Personally
Owned Removable Storage Devices (BYOD), writable and rewritable discs, and switching from classified to unclassified networks.
US Forces Korea Network Data Center Manager – September 2014 to September 2015● Managed a network of over fifteen small business sized Wide Area Networks
(WAN).● Assisted in troubleshooting connectivity with organizations within the
larger WAN using various Cisco commands and environments.● Worked with Windows Server 2007, Windows 7 and Linux to maintain internet
connectivity between the organizations, data center, and the satellite Internet Service Provider (ISP).
US SOCOM Network Management Officer - August 2012 to August 2013● Managed a network with over 46 Cisco interconnecting network devices and
over 1200 terminals (servers, computers, Cisco VOIP phones, printers, and digital senders)
● As Staff technician, maintained network operability of 99.999% uptime ● Built a comprehensive training program for integration of new personnel and
a continuing education program for advancement of staff● Created policies and guidelines for all Cisco equipment which provided an
86% increase in life cycle predictability, firmware updates, and maintenance of equipment
● Enforced safety policies and regulations resulting in an accident and incident free work environment during time as Network Management Officer
● Processed over 1300 user trouble tickets and network change requests that maintained Information Management Office continuity and Local Area Network operability
● As Network Management Officer, managed personnel, directed and supervised all network equipment
US SOCOM Network Constructor and Manager - September 2010 to August 2012● Constructed multiple networks at various locations for small and medium
business sized elements.● Instituted and enforced security policies and regulations for Personally
Owned Removable Storage Devices (BYOD), writable and rewritable discs, and switching from classified to unclassified networks.
CERTIFICATIONS
● CompTIA Security Plus CE● Network Switching and Routing Systems Operator Maintainer Course● Special Operations Communications Systems Operator Course● Information Assurance Training Course
EDUCATION
● Bachelor of Information Technology Management (In Progress)● CompTIA Network + (In Progress)
ADDITIONAL SKILLS
● Networking: 802.1X, 802.3, ARP, cabling, DSL/Cable, DHCP, DNS, Ethernet 802.11, Ethernet TCP/IP, FTP, hubs, iSCSI, LAN/WAN, NAT, POP3, RIP, routers (Cisco IOS), SMTP, Telnet, VLAN, VPN, WINS
● Proficient in Microsoft Office Suite● Graduated Army Warrior Leader Course● Experience working with large communications companies such as General
Dynamics, Harris, L3, Thales, SPAWAR, ViaSat, and many others.
REFERENCES
Amilcar A. Recinos
Information Services Supervisor
7th Special Forces Group (Airborne)
77th SF Way
Eglin AFB, FL 32542
Work: (850) 885-7283
Cell: (850) 736-5540
Jeremiah Sibley
Chief Information Officer
United States Army
5027 Gulf Stream Lane
Bacliff, TX 77518
(832) 514-5639
Former Supervisor
