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1 Youth for Change Handbook Important Information for Clients and Family Members www.youth4change.org

Youth for Change Handbookdeveloped community partnerships for the purpose of championing the well-being of children and families. Our programs are dynamic and respond flexibly to community

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Page 1: Youth for Change Handbookdeveloped community partnerships for the purpose of championing the well-being of children and families. Our programs are dynamic and respond flexibly to community

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Youth for Change HandbookImportant Information for Clients and Family Members

www.youth4change.org

Page 2: Youth for Change Handbookdeveloped community partnerships for the purpose of championing the well-being of children and families. Our programs are dynamic and respond flexibly to community

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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Hours of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

6th Street Center for Youth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 DifferentialResponse(YubaCounty) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 FacilitatingAllResourcesEffectively(FARE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 FosterCareServices/ResourceFamilies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 HomelessEmergencyActionResponseTeam(HEART) . . . . . . . . . . . . . . . . . . . . . . . . . 4 HospitalAlternativesProgram(HAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 In Home Parenting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Medication/PsychiatricSupportServices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 YFC Outdoors Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 SchoolBasedCounseling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 TheStrategiesCenteratYouthforChange™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 StrengtheningFamilies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 StrongStarts—Parent-ChildInteractionTherapy(PCIT) . . . . . . . . . . . . . . . . . . . . . . . . 6 TherapeuticBehavioralServices(TBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 WraparoundServices(WRAP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 YouthEmpowermentServices(YES) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 FullServicePartnership(SutterYubaCounty) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 FamilyVisitationCenters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6YouthforChangeValues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

ProtectionofRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

GroupHomeandFosterCareYouthRights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

TheCoreEvidenceBasedPracticesTreatmentModels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Drug,Alcohol,Tobacco&WeaponsPolicy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Weapons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

EmergencyProceduresandExits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CultureofFeedback/OpenDoorPolicy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Table of Contents

Page 3: Youth for Change Handbookdeveloped community partnerships for the purpose of championing the well-being of children and families. Our programs are dynamic and respond flexibly to community

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Our Mission Statement:Enhancingthewell-beingofchildren,individuals,familiesandcommunities.

Welcome to Youth for Change!

Who We Are and the Youth for Change Difference YouthforChangeisanon-profit,publicbenefitorganizationlicensedbytheStateofCaliforniatoprovidecomprehensivetreatmentandsupportser-vicesinourcommunity.Established in1991,theYouthforChangeteamhascontinuallydevelopedcommunitypartnershipsforthe purposeofchampioningthewell-beingofchildrenandfamilies.Ourprogramsaredynamicand respondflexiblytocommunityandfamilyneeds.

YouthforChangebelievesthatthebestplaceforachildiswiththeirfamily.Whenafamilyisincrisisandunabletomeetachild’sneedforsafetyandhealth,YouthforChangemakeseveryefforttoprovidesupport,skillsandresourcestohelpreunifythisfamilyinahealthyandnurturingway.YouthforChangehasamissiontosupportchildren,indi-vidualsandfamiliessothattheymaylive

happy,healthyandsafelivesbyproviding servicesthatpromotedignity,self-determination,andwell-being.

Hours of Operation

Hoursofoperationmayvarydependingontheprogram.YouthforChangeoperatesduringregularbusinesshours(8amto5pm)butappointmenttimesmayvaryandareflexible.TheHospitalAlterna-tivesProgram,FullServicePartnership,andWrap-aroundServicesprovideservices24/7,asneeded.Accesstoafterhourservices:

• ButteCountyBehavioralHealthCrisisServices24hourhotline:1(800)334-6622.

• Sutter-YubaBehavioralHealth24-HourPsychi-atricEmergencyServices(888)923-3800.

Ifyouareincrisisorlife-threateningdanger,callyourlocallawenforcementimmediately(911).

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Our Programs YouthforChangebeganitsworkwiththreegrouphometreatmentfacilitiesfor18severelyemotionallydisturbedchildren.Todayourservicesnowinclude:

Differential Response (Yuba County)TheYouthforChangeprovidesaYubaCounty DifferentialResponseServicesPrograminpartnershipwiththeYubaCountyHealthandHumanServicesDepartment,ChildandAdultProtectiveServices(CAPS).Usingacollaborativetriageprocess,Differ-entialResponseisachildwelfaresystemreformthatenablesYubaCountyCAPStodifferentiateitsre-sponsetoreportsofchildabuseandneglectbasedonseveralfactors.YouthforChangeFamilyNavigatorsparticipateinthetriageprocessandengagingfamiliesinsupportservices/activities.

Facilitating All Resources Effectively (FARE)FAREisaprogramthatoffers,familyteamdecisionmakingmeetingstofamiliesinvolvedwiththechildwelfaresystem.Ourgoalistoidentifystrengthsofthefamilyandinsuretheirparticipationinallstagesoftheprocess . Our meetings strengthen partnership and collaborationbetweenfamilymembers,social workers,andotherserviceproviders.Weacknowl-edgethatfamiliesknowwhattheyneedandshouldbeapartoftheplanningoftheircase.Westrivetoensurethatfamiliesparticipateinallaspectsoftheircasefromplacementandcaseplanningtotransitioningchildrenhome.

Foster Care Services/Resource FamiliesTraditionalFosterCareprovidescomprehensivesupportiveservicestofosterparentsaswellasasafe,nurturing,andsupportiverelationshipforyouthinneedofastablehome.IntensiveTreatmentFosterCareisashort-termprogramthatassistsinstabilizingayouth’sbehaviorastheypreparetoreunifywithafamilymemberorotherlongtermplacementoptions.TransitionalHousingPrograms(THP,THPPlus,andTHPplusFC)assistsparticipantswiththefinancialresponsibilitiesofindependence,whilehelpinggainthenecessaryskillstosustainthemselves.

Homeless Emergency Action Response TeamH.E.A.R.T.(HomelessEmergencyActionResponseTeam)offers24hoursservicestohomelessandrun-awayyouth(undertheageof18)andtheircaregiversinButteCounty.Thegoalsofthisprogramare:topro-videphysicalandemotionalsafetytoyouthexperienc-ingahomelessorrunawayepisode;reuniterunawayyouthwiththeirfamiliesandstrengthenfamilybonds;promotestablelivingconditionsforrunawayandhomelessyouth,includingyouththatareatriskfromseparationfromtheirfamilies;anddesign,implement,andmaintainaservicesdeliverysystemthatisrespon-sivetotheuniqueneedsofrunawayandhomelessyouthinButteCounty.Clientscanbeinservicesfora

6th Street Center for Youth6thStreetopenedin2008asaMentalHealthServicesAct(MHSA)fundedcollaborationbetweenYouthforChangeandButteCountyDepartmentofBehavioralHealth.Ourservicesareforyouthages14-24thatarehomeless,marginallyhousedorrunaways.6thStreetCenterprovidesasafeandsupportiveenvironmentwhereyouthexperiencinghomelessnesscanacquiretheskillstheyneedtoregainstabilityintheirlives.Wedothisbymodelinghealthybehaviorandrelation-ships,encouragingproductiveactivities,andprovid-ingaccesstoneededresources.Servicesrangefrombasicneedsincludingfood,laundryandhygienetocounseling,educationalandemploymentadvocacy,intensivecasemanagement,andfamilyreunification.TransitionalandMasterLeaseHousingProgramsareopentohomelesstransitionageyouth(18-23)whoareparticipatingin6thStreetorBehavioralHealthservices.Formoreinformationaboutspecificservicesandevents,pleasevisittheprogramwebsiteat: www.6thstreetcenter.org.

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shortperiodoftimetoresolveacrisisorforlongtermclinicalandcasemanagementservicesdependingontheclient’sidentifiedneeds.ToaccessH.E.A.R.T.servicescall1-877-4-RUN-AWAY.

Hospital Alternatives Program (HAP)TheHospitalAlternativesProgram(HAP)speciallytrainedCliniciansandBehavioralHealthCounselorsprovidecomprehensiveresponseandsupportser-vicestoyouthwhoareinneedofintensiveservicesasanalternativetobeinghospitalizedfollowinga5150screening.HAPisacollaborationbetweentheButteCountyBehavioralHealthCrisisStabilizationUnitandYouthforChange.InordertoreceiveHAPser-vices,participantsmusthavefullscopeMedi-CalandareferralmustbemadebytheButteCountyCrisisStabilizationUnit:(530)891-2810or(800)334-6622.

In-Home ParentingIn-HomeParentingisaneducationalprogramofferedtoButteCountyfamiliesreceivingmentalhealthser-vicesinthehome.ParentswhowanttoimprovetheirparentingskillscanworkwithaParentEducatortoimprovetheirrelationshipwiththeirchild(ren)andenhancetheirfamilysupportsystem.InHomeParent-ingoffersparentsupport,parent-childactivitiesandworkswithparentstodevelopparentingtechniquesthatofferpositiveresults.

Medication/Psychiatric Support ServicesMedicationSupport(MedSupport)servicesareofferedtoallchildren,adolescents,andtheirfamilieswhoareenrolledinavarietyofYouthforChangeprograms,uptotheageof18.Theseservicesincludeconsultation,diagnosticassessment,psychotropicmedicationtreatment,andpsychotherapy.

YFC Outdoors ProgramYouth for Change Outdoors Program aims to engage behaviorallychallengedyouthinasafeandstructuredoutdoorenvironment,allowingtheyouthtochoosethedegreetowhichtheyarechallenged.Throughthisprocesstheyouthwilllearnaboutthemselves,theirimmediatesurroundings,environmentalstewardship,teamwork,andtheirownabilitytomakesafe,respon-sibledecisionsindependently,andinagroupsetting.

School Based CounselingTheSchoolBasedCounselingprogramprovidescounselingservicestostudentsandtheirfamilieswhoarereferredbyParadiseUnifiedSchoolDistrict.Theseservicescanbeprovidedateligibleschoolsites,YouthforChangesites,and/orthestudent’shomes.Individ-ual,group,andfamilysessionsmaybeoffered.

Therapistsmayalsoprovidepsycho-educationtoclassroomteacherstohelptheminteractmoreeffec-tivelywiththeirstudents.Thisprogramisacollabora-tionbetweenYouthforChange,theParadiseUnifiedSchoolDistrictandtheButteCountyDepartmentofBehavioralHealth.

The Strategies Center at Youth for Change™TheStrategiesCenteratYouthforChange™isana-tionallyrecognizedgroupofprofessionalsthatpro-videstraining,skillsimplementation,technical assistance,appliedresearch,evaluation,organization-alcapacitybuilding,andleadershipdevelopment services.

Ourclientsareprimarily,butnotexclusively,inthesocialandhumanservicessector.TheStrategies Centerhasprovidedhands-on,realworldprofession-aldevelopmentandtrainingtohelpindividuals, programs,organizations,andnetworksreachtheir professionalandservicegoalsformorethan17years.

Weemploycurrentinformationtocreateservicesthatareresearch-based,people-centered,experiential,andcustomizedtoaddressourclients’needs.

Strengthening Families (Butte)TheStrengtheningFamiliesprogramsupportsfamilieswithchildrenages0-5bybuildingthe5Protective Factors(parentalresilience,socialconnections,knowl-edgeofparentingandchilddevelopment,concretesupportintimesofneed,andsocialandemotionalcompetenceofchildren)withinthehomeandthecommunity.WeprovidefunandinteractiveTot-Time,childcareforparentingclasses,andofferassistancetofamiliesinneedtoensurefamilystability.

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Strong Starts – Parent-Child Interaction Therapy (PCIT) (Butte, Sutter, Yuba)PCITisdesignedtoimprovethequalityoftherela-tionshipbetweenyouandyourchild.Thefocusisonteachingyouthenecessaryskillstoreduceunwant-edbehaviorsthataffectyourchild’sfunctioningathome,inpublic,andwithhis/herpeers.StrongStartscounselingisprovidedtoyouthages0to12.PCITisprovidedtoyouthages0to7.

Therapeutic Behavioral Services (TBS) (Butte, Sutter, Yuba)TBSservicesprovideadditionalshorttermsupporttoyouthundertheageof21.TBSstaffwillassistchildren/youthintheirtransitiontolowerlevelsofcare(includinghomeorhomelikesetting)oravoidmovingtoahigherlevelofcare(includingapsychi-atrichospitalorgrouphomeintheRateClassificationLevel(RCL)12orhigher).

Wraparound Services (Wrap)Wrap’sapproachfocusesonwhatisworkingwiththefamily.Itbuildsonindividual’sstrengths,assetsandskills.Itpullspeopleandcommunitytogether.Ateamiscreatedthatstrivesfortrust,cooperation,self-worth,andfamilyunity.Eachfamilyisinchargeoftheirowngoalsandsuccesses.FamilieswithchildrenwhohavebeenplacedinorareatriskofplacementinagrouphomeintheRateClassificationLevel(RCL)10oraboveasidentifiedbytheButteCountyInteragencyPlacementUnit(ISPU)areeligibleforWrap.

Youth Empowerment Services (YES) (Butte)YouthEmpowermentServicesProgramoffersoppor-tunitiesforyouthtoengageinoutdoorandrecreation-alactivitiestothedegreewithwhichtheyarecom-fortable.Weeklyskillsbuildinggroupsarepresentedtoyouthfromages8–24withtheintentofenhancingself-confidence,communicationskills,socialskillsandcommunitydevelopment.ThegoaloftheYESProgramistoequipyouthwiththeskillsabilitytofunctionatahealthylevelintraditionalafterschoolprograms,educationalsettings,andtheirhomeenvi-ronments . In addition, the program aims to strengthen familybonds,provideeducationonaccessingcom-munityresources,andpromotepersonalgrowthandhigherfunctionalitythroughsafeandintentionalchal-lenges,andmasteryofskillspresentedduringgroups.

Full Service Partnership (Sutter-Yuba)ThroughacollaborativepartnershipwithSutterYubaBehavioralHealth,YouthforChangeaddressesthetotalneedsofthefamilywhosechildisexperiencingsignificantemotional,psychological,orbehavioralconcernsinterferingwiththeirwell-being.Children0-15withsevereemotionaldisturbancesmaybeeligibleforservices.

Family Visitation Centers (Butte)Thepurposeofvisitationbetweentheparent,guard-ian,orrelativeandchildistoensurethefollowing:Promoteandmaintaintherelationshipbetween theparentandchildduringthefamily’stimetogetherand during times of separation .Providearespectfulandcompassionateenvironmentthatallowsthechildtohaveanenjoyableexperiencewiththeparent.Ensurethechildisemotionallyandphysicallysafewhenvisitingtheparentbefore,during,andafter thevisit.Enhanceparentingskillsthroughindividualized feedback,parentingsupport,andmodelingduringvisitation.

To view more details, contact information, and the scope of services for any of our programs listed above please visit our website at: www.youth4change.org

Our Programs continued

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Youth for Change ValuesThefollowingarebasedonsocialwork’scorevaluesof:service,socialjustice,dignityandworthoftheperson,importanceofhumanrelationships,integrity,andcompetence.TheseprinciplessetforthidealstowhichallYouthforChangeemployees,interns,andvolunteersaspire.

Our Pledge Regarding the Protection of Your Records Weunderstandthathealthinformationaboutyouispersonalandprivateandwearecommittedtopro-tectingyourhealthinformation.Wecreatearecordofcare/servicesyoureceive,onbehalfofthisagency,astoprovideyouwithqualitycareandtocomplywithcertainlegalandethicalrequirements.Allclientsreceivingbehavioralhealthserviceswillhaveanop-portunitytoreviewthefullNoticeofPrivacyPracticesbrochureduringtheintakeprocess.Youwillbeaskedtosigntoverifyyoureceivedandreviewedthisinfor-mation .

Foster Care Youth RightsTheCaliforniaCodeofRegulations,Title22requiresthatanychildadmittedtoahome/facilitymustbeadvisedofhis/herpersonalrights.Homes/Facilitiesarealsorequiredtoposttheserightsinareasaccessi-bletothepublic.DuringtheintakeprocessyoushallbeprovidedwithYourRightsasaFosterCareYouthinCalifornia.Thisformdescribesthepersonalrightstobeaffordedeachchildadmittedtoahome/facility.Thisformalsoprovidesthecomplaintproceduresforthechildandauthorizedrepresentative.Thisformistobereviewed,completedandsignedbyeachchildand/oreachauthorizedrepresentativeuponadmissiontothehome/facility.Thechildand/orauthorizedrep-resentativealsohavetherighttoreceiveacompletedcopyoftheoriginallysignedform.Theoriginalsignedcopyshallberetainedinthechild’sfilewhichismain-tainedbythehome/facility.

We Value: ServiceEthical Principle:Ourprimarygoalistohelp peopleinneedbydrawingonourknowledge, values,andskillstohelppeopleinneed.

We Value: Social JusticeEthical Principle:Wewillstrivetoensureaccesstoneededinformation,services,andresources;equalityofopportunity;andmeaningfulparticipationindeci-sionmakingforallpeopleandpromotesensitivityandawarenessaboutculturalandethnicdiversity.

We Value: Dignity and Worth of the PersonEthical Principle:Wewillrespecttheinherent dignityandworthofaperson.

We Value: Importance of Human RelationshipsEthical Principle:Wewillrecognizethecentralim-portanceofhumanrelationships.Wewillaskforandrespondtofeedback,preferences,andgrievancesinanefforttopromote,restore,maintain,andenhancethewell-beingofindividuals,families,organizations,andourcommunity.

We Value: IntegrityEthical Principle:Wewillbehaveinatrustworthymannerandacthonestlyandresponsiblyandpromoteethicalpracticesonthepartofourorganizationandthosewithwhichweareaffiliated.

We Value: CompetenceEthical Principle:Wewillpracticewithinourareaofcompetenceanddevelopandenhanceourprofession-alexpertise.

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The Core Evidence Based Practices Treatment Models at Youth for Change

YouthforChangeencouragesandmayimplementthefollowingtechniquesintheirtreatmentprogramprocesses:TherapeuticCrisisIntervention,Parent-ChildInteractionTherapy,NurturedHeartApproach, NurturingParenting,MotivationalInterviewing,TraumaFocusedCognitiveBehavioralTherapy, AdoptionCompetentPractice,DialecticalBehavioralTherapy,FeedbackInformedTreatment,andTheChildandAdolescentNeedsandStrengthAssessment.

Anin-depthexplanationofeachofthetreatmentpracticesmentionedaboveisavailableupon request.

Scope of Practice: YouthforChangeemployeespossessawiderangeofexperienceandeducationalbackgroundandareselectedfortheirspecificexper-tise,energyandattitudetowardservicedeliveryinaccordancewithourmissiontoenhancethewell-be-ingofothers.Weemploypara-professionalswithBachelor’sDegreesinfieldsrelatedtosocialservice,healthandwellness,andyouthdevelopment;andalsoMaster’slevelprofessionalsworkingtowardlicensureinthefieldofsocialworkandmarriagefamilytherapy.LicensedClinicalSocialWork-ersandLicensedMarriageandFamilyTherapistssupervisealltheclinicalandsocialworkserviceprovidedatYouthforChange.

Grievance Procedure:IfeveryouareunsatisfiedwithourservicesyouareencouragedtocontacttheComplianceOfficerat(530)877-1965tocommuni-cateyourneeds,complaints,orrequests.

YoumayalsocontactButteCountyBehavioralHealth’sPatients’RightsAdvocateatanytimeto reportacomplaint;thiscontactinformationis alwaysvisibleinthelobbyofourservicesites.

Non-Violent Practices: ItisourstrictpolicyatYouthForChangetoNOTusethefollowinginter-ventionsintreatment:Lockedseclusion,mechanicalrestraint,verbalabuseorhumiliation,excessiveforcebeyondtheresourcesneededtosafelyand humanelyintervenewithclientsatriskofgraveharmtoselforothers,withholdfoodorwater,demeaningordegradingactivities,punitiverestric-tionsorassignments,orcorporalpunishment.

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Drug, Alcohol, Tobacco & Weapons Policy & Emergency Procedures

YouthforChangeisadrug/alcohol-freeworkplace.EachYFCstaffmemberhasaresponsibilitytode-liverservicesinasafe,conscientiousmannerwhichincludesrefrainingfromtheuseofillegaldrugs, alcohol,andtobaccowhileonYFCpropertyorwhileperformingtheirworkduties.Prescriptionmedicationshouldbetakenasprescribedandispermittedsolongasitdoesnotimpairabilitytoperformjobdutiessafelyandeffectively.Allpre-scriptionmedicationshouldremainunderthe controloftheprescribedindividualatalltimes.

Clientsandtheirfamilymembersareaskedtoassistusinkeepingourworkenvironmentdrug,alcoholandtobaccofreeandparticipateinsessions,visita-tionsandappointmentsinamannerthatcontrib-utestothehealthandwell-beingofthemselvesandothersbybeingalcoholanddrug-free.WeaskthatclientsadheretoCaliforniaandFederallawswithregard to possessing, ingesting, manufacturing, ortransportinganycontrolledsubstancewhileonYFCpropertyorwhileengaginginaYFCservice.Anypersonsuspectedtobeundertheinfluenceofalcoholorillegaldrugsmaybeaskedtoleavethepremises .

Weapons: Weaskthatallclients,familymembers,communitypartners,andpeersactinaccordancewithcity,county,andstatelawsandnotunlawfullypossessweaponsonallYouthforChangepremises,or during Youth for Change functions .

Emergency Procedures and Exits: EachYouthforChangesiteisequippedwithemergencyproce-duresandexitstomaximizeyoursafetyduringyoursessionorstay.Youcanfindtheseexitsclearlymarkedandroutespostedthroughoutthefacili-ties.WearevisitedregularlybytheFireMarshaltoensureourcompliancewithsafetyprocedures.Allstaffparticipateinmonthlysafetytrainingsaswellasemergencyproceduredrills.

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We Are a Culture of FeedbackWerelyonyoutotellusiftheworkwearedoingtogetherisnotmeetingyourtreatmentgoals.Ifthereiseveranythingwecandotobettermeetyourtherapeuticneedswewantandneedtoknowsothatwecanmaketheappropriateadjustmentstocreatethebestpossibleoutcome.Wereceivethisfeedbackina multitudeofways:

• LongitudinalStudy:Wehopetodetermineifweareindeedaccomplishingourmis-sionofenhancingthewell-beingofothersthroughtheuseofalongitudinalstudy.Duringthetreatmentprocessyoumaybeaskedforpermissiontocontactyoutode-termineifyouweresatisfiedandbenefitedfromservicesatYouthForChangeafterexit.

• YouthforChangeemployeesalsoparticipateinaninternalorganizationalclimatesurveyonanannualbasis.

• TreatmentstaffaretrainedinreceivingfeedbackviaFeedbackInformedTreatment(FIT),whichwillhelpyoutocommunicateyourpreferences,levelofsatisfactionandprogressinyourtreatment.

• Duringyourtreatmentyoumaybeaskedtoparticipateinaconsumerperceptionsurveyregardingyoursatisfactionwithourser-vices.

• Wealsoaskourcommunitypartnerstorateusonourprofessionalism,friendliness,andcompetencyinasurveyonanannualbasis.

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6th Street Center for Youth130 West 6th StreetChico,CA95928Phone:(530)894-8008Fax:(530)894-1979

Rio Lindo Counseling Center 578RioLindoAvenue,Suite3Chico,CA95926Phone:(530)894-5933Fax:(530)894-5791

572RioLindoAvenue,Suite206Chico,CA95926Phone:(530)894-5933Fax:(530)894-5791

CalPark Specialty Services2580SierraSunriseTerrace,Suite100Chico,CA95928Phone:(530)877-1965Fax:(530)877-1978

Oroville Counseling Center2856OliveHighway,SuiteAOroville,CA95966Phone:(530)533-1576Fax:(530)533-1979

2854OliveHighway,SuiteB&COroville,CA95966Phone:(530)533-1576Fax:(530)533-1979

The Family Place Oroville1770 High StreetOroville,CA95965Phone:(530)552-1411Fax:(530)552-1412

Strategies Center at Youth for Change™2856OliveHighway,SuiteDOroville,CA95966Phone:(530)872-3896or (530)872-4015Fax:(530)872-4093

Sutter - Yuba Support Center1525PlumasCourt,SuiteC&DYubaCity,CA95991Phone:(530)418-1001Fax:(530)418-1005

Marysville Counseling Center 1128YubaStreetMarysville,CA95901Phone:(530)418-1001Fax:(530)418-1005Homeless Emergency Action Response Team (HEART) 1-877-478-6292

Administration Office 3259Esplanade,Suite103Chico,CA95973Phone:(530)877-8187Fax:(530)877-3020

www.youth4change.org

Contact Information

Pictures are not of actual clients.

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Youth for ChangeAdministration Office

Phone: (530) 877-8187 Fax: (530) 877-3020

Mailing Address: P.O. Box 1476, Paradise, CA 95967

www.youth4change.org Enhancing the well-being of children, individuals, families and communities.

v02.15.19