Your Route to Market

Our Strengths

• Asian Media & Marketing Group – UK, USA & India

• Britain 's biggest Asian publishing group. Established since 1968.

• Popular magazines - Garavi Gujarat, Asian Trader, Pharmacy Business, Asian Hospitality

• An immensely popular Asian news portal www.gg2.net having over 16 million hits per month.

• Strong ties with the Asian community (UK & USA).

• Penetrating marketing solutions.

• CRM Centre having a state-of-art Call Centre at Ahmedabad, a robust technology backbone and futuristic infrastructure & facilities.

• Team of trained, dedicated and sophisticated manpower who excel in tele-sales & tele-marketing

Our Brands

• Call Centre based in Gujarat which is frequently visited by NRIs who are your prospective customers.

• All calling agents versatile in English, Hindi & Gujarati.

• Calling agents speak atleast one regional language – Tamil, Malayalam, Punjabi, etc.

• All calling agents have expertise in sales & marketing of products and services.

• All calling agents are Courteous, well-mannered, patient and adept in Customer Service & Relationship Management.

Our USPs

Our USPs

• Our penetration in UK/ USA can be leveraged for Inbound Calls from NRIs – Overseas Toll Free Numbers (UK & USA)

• Outbound calling within India on sectoral basis for enhanced local business.

• Outbound calling Overseas for enhanced International business :– To tap NRI clients thro’ our unique database

of 5,00,000 Indian homes in UK/ USA.

Our Major Clients

• Hutch

• Cadbury Trebor Basset

• Western Union – Money Transfer

• H.J. Heinz

• Booker Cash & Carry

Purpose Built Call Centre

Designed and furnished from stage one to completion to match ours and our clients exacting requirements

• 200 Seats Per Shift.

• Acoustically designed.

• Elegant Interiors

• Training facilities

• Video-Conferencing

• Stringent Security Systems

• Cafeteria

• Avaya S8300 Media Gateway Server

• ACD Functionality – ELITE Call Centre Solution (Avaya)

• Desktops – Highend – DELL/ HP with 17” TFT Screens

• 100% Toll Quality Voice Over IPLC

• NICE Logger – Recording & Monitoring Calls

• Avaya 4610SW IP Phones

• Plantronics Head Sets – binaural

• VPN Networking over CISCO platform connecting UK USA & India

• CISCO Firewall

• CCM/ CRM Software (Customised as per BOB’s needs)

• BCMS Vu Report System

• Sophos Antivirus

• Video Conferencing - Polycom

• UPS - Power Backup Facilities

• Separate Network for Data & Voice

• Biometric & Smartcard Access Systems

• 24x7 Tech Support

• Our people make us what we are – Friendly, Warm & Passionate

• Having excellent Communication skills

• Dedicated & Competent

• Diverse backgrounds

• Speak flawless English

• Speak more than one Indian language

Training

• We believe that training is critical to the success of any campaign.

• Each agent is extensively briefed on the client and their products.

• Our training room is equipped with video conferencing facility providing a link to our London office and clients.

Our expertise can help you

Thank You

Your Route to Market

Contact : Manan Dinesh Pancholi - Mob: +91 9427498010

Email : manan.pancholi@amg.biz

India Office :

Commerce House No.2, Satya Marg, Bodakdev, Ahmedabad – 380 054 India