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YOUR RESTAURANT MANAGEMENT CENTER INFORMATIONAL GUIDE RESTAURANT OWNER EDITION

your restaurant management center informational guide

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Page 1: your restaurant management center informational guide

YOURRestaURant ManageMent CenteRinfORMatiOnal gUide

RestaURant OwneR editiOn

Page 2: your restaurant management center informational guide

RestaURant ManageMent CenteR

Insightful reports that give you feedback on what your customers are saying once they have paid the bill.

Single Sign-On capabilities that will allow you to view all of your Restaurant.com offerings.

Website management tools that provide convenience and versatility when editing your custom website.

Online program materials that are easily accessible and downloadable from your own computer.

Easy navigation features which allow you to access all of your information quickly and effortlessly.

The Restaurant Management Center is a vital asset to all restaurant owners utilizing the Profit Improvement System. It provides essential tools and information including:

Page 3: your restaurant management center informational guide

lOgging intO YOURRestaURant ManageMent CenteR

Access is quick and easy.

Simply enter any of your Restaurant.com username and password combinations to login.

Page 4: your restaurant management center informational guide

YOUR RestaURant.COM sUMMaRY

Once you have logged into your Restaurant Management Center, you will immediately be able to view your Account Summary.

If you have multiple offerings, you can also switch between them to gain greater insight into how your program is working overall.

Here you will find how many patrons have dined at your restaurant, how many tables have been filled, and how much revenue has been generated.

Page 5: your restaurant management center informational guide

Viewing YOUR RepORts

Monthly Activity Reports allow you to see when your customers dined at your restaurant, where they came from, and even view the certificate they presented.

All Survey Results are compiled, tabulated and presented for you in an easy to view format.

Enhanced reporting allows you to view data for any date ranges.

Customer Comments give you valuable insight into your customers’ dining experiences. You can even email customers directly about their dining experiences.

Page 6: your restaurant management center informational guide

Validating gift CeRtifiCates

You can now validate gift certificates online by using your Restaurant Management Center.

Simply enter up to 10 different Gift Certificate numbers and click Validate. You will be instantly notified of the certificate status.

However, we stress that validation should be done immediately by phone once the certificate has been presented in the restaurant.

Page 7: your restaurant management center informational guide

Online ReseRVatiOns

Online Reservations are now easy as ever to keep track of.

Once you have clicked on the Online Reservation tab, you will be able to view all reservations made for your restaurant.

Please note that this is a self-management tool and the Show/No Show option must be set manually to reflect the status of the reservation.

Page 8: your restaurant management center informational guide

Updating YOUR website

The new Restaurant Management Center offer a number of important features that help you more successfully operate your restaurant. And as before, you are able to edit hours of operation, descriptions and all of your general information.

Page 9: your restaurant management center informational guide

dOwnlOadable pROgRaM MateRials

The new Downloads section will allow you to download additional copies of any updated training posters and materials (received in your original Quickstart Guide). You will also be able to download original Contract and Profit Improvement documents.

Page 10: your restaurant management center informational guide

Changing YOUR passwORd

Another new feature of the Restaurant Management Center is the ability to change your password online.

Simply enter your username and existing password. Then type in your new password. Your password will be changed immediately.