Upload
others
View
7
Download
1
Embed Size (px)
Citation preview
Your Leadership
Journey
MINDFUL LEADERSHIPUNDERSTANDING THE NEUROSCIENCE OF
EMOTIONAL INTELLIGENCE
� Introduction� The Brain� Multiple intelligencesEmotional Intelligence
Mindful Leadership
� Emotional Intelligence� Leadership� The Big Picture
Mindlessness is a state of active, open attention on the present
Reality Check
“Every few hundred years in Western
history there occurs a sharp transformation. history there occurs a sharp transformation.
Within a few short decades, society
rearranges itself …Fifty years later, there is a
new world. We are currently living through
just such a transformation.”
Peter Drucker
Top Societal Stressors
� The pace of life is speeding up.
� We are busier than ever.
� Life is more complicated.
� Families are structured-and function-differently.
� “Traditional” beliefs and values are being challenged.
� Our sense of community is disappearing.
� The world is shrinking.
…..when we no longer know
which way to go
we have come to our real journey
Wendell Berry
Frozen phase: “No information transferred no Stable phase: A Chaotic phase:
The Place
To Be
transferred no activity takes place impossible to adapt.“
Stable phase: A regular rhythm of activity in which identity is retained but adaptation to changing conditions is slow
Chaotic phase:Change takes place so fast that nothing is stable enough to retain its identity
Creativity, Innovation and Survival Emerge at the intersection of stability and Chaos
Thinking About the Brain
The Human With Three
Brains
“Your Heart”
Combination of nerve cells,neurotransmitters proteins
and support cells larger
“Your Brain”Third stop is Medulla that is linked to the Reticular Activating System
-(RAS) which filters impulses -Deciding which are important.
Designed for survival it maximizesnegative and minimizes positive
I love the
body. Flesh is so
honest, and organs
do not lie. ~Terri Guillemets
“Your Gut”
Enteric nervous system”
More Neurons than the entire spinal cord allowing
it to act independently learn remember and
influence behavior
and support cells larger than parts of the brain. Has
computational powers
“Your Brain”Third stop is Medulla that is linked to the Reticular Activating System
-(RAS) which filters impulses -Deciding which are important.
Designed for survival it maximizesnegative and minimizes positive
One of the
greatest barriers
in moving from
here to here is this
Brain on its own
(Amygdala Hijacking)
� Emotions overwhelm your thinking and actions
� Thinking and acting against your own will!
� Unable to accurately read others’ emotions� Unable to accurately read others’ emotions
� You can’t find the right words . . . (stumbling, stuttering when you try to speak)
� Unable to focus your thinking or actions
� “Fight or flight” response kicks in . .
The idea of a
measurable
intelligence
did not exist
until the
1920’s
Intelligence is
the ability to
learn about,
learn from,
understand,
and interact
with one’s environment.
Howard Gardner proposed Multiple
Intelligences, rather than just IQ . . .� Linguistic/verbal
� Mathematical/logical
� Visual/spatial
� Kinesthetic
Traditional IQ
� Kinesthetic
� Musical/artistic
� Intrapersonal
� Interpersonal
� Emotional
� Naturalistic
EQ
Emotional intelligence is the ability to
understand one’’’’s emotional make-up and the emotional make-up of others
and to use insight from this knowledge to
effectively manage and regulate one’’’’sown emotions to make good decisions own emotions to make good decisions and to act effectively.
Self-Awareness
� Reading one's own emotions and recognizing their impact Accurate self-� Accurate self-assessment; knowing one's strengths and limits
� Self-confidence; a sound sense of one's self-worth and capabilities
Self - Management
� Emotional self-control: Keeping disruptive emotions and
impulses under control
� Transparency: Displaying honesty and integrity;
trustworthiness
� Adaptability: Flexibility in adapting to changing situations � Adaptability: Flexibility in adapting to changing situations
or overcoming obstacles
� Achievement: The drive to improve performance to
meet inner standards of excellence
� Initiative: Readiness to act and seize opportunities
� Optimism: Seeing the upside in events
Social Awareness
� Empathy: Sensing others' emotions, understanding their perspective, and taking active interest in their concerns concerns
� Organizational awareness: Reading the currents, decision networks, and politics at the organizational level
� Service: Recognizing and meeting follower, client, or customer needs
Relationship Management
� Inspirational leadership: Guiding and motivating with a
compelling vision
� Influence: Wielding a range of tactics for persuasion
� Developing others: Bolstering others' abilities through
feedback and guidance feedback and guidance
� Change catalyst: Initiating, managing, and leading in a
new direction
� Conflict management: Resolving disagreements
� Building bonds: Cultivating and maintaining a web of
relationships
� Teamwork and collaboration: Cooperation and team
building
The ability of the brain to rewire itself by constantly changing or
Neuroplasticity
changing or creating neural pathways to add or subtract information based on new experience
1.Think of a number between 2 and 9
2. Multiply your number by 9
3. Add your 2 digits together
4. Subtract 5
5. Match your number to a corresponding letter of the alphabetalphabet
6. Think of a country that starts with this letter.
7. Think of an animal that begins with the last letter of your country’s name
8. Think of a color that begins with the last letter of your animal’s name
Improving EQ
FIVE STEPS TO BECOMING MORE EMPATHETIC
"Instead of getting hard ourselves "Instead of getting hard ourselves and trying to compete, women should try to give their best qualities to men -- bring them softness, teach them how to cry." Joan Baez
• SET CLEAR—AND
HIGH—STANDARDS
The Caring Leader"All things being equal, we will work harder and more
effectively for people we like. And we like them in direct
proportion to how they make us feel."
H IGH—STANDARDS
• PAY ATTENTION
• PERSONALIZE AND
CELEBRATE
SUCCESS.
• TELL THE STORY –
BE PROUD
My Promise to you:
Reflect on Your Feelings and Distinguish Them From Others
� Recognize your own needs
� Regulate your own emotional responsesemotional responses
� Become more self aware
� Take another person’s perspective on a subject
Imagine the Perspective of another Person
� Discover what you have in common with others
� Cultivate compassion� Cultivate compassion
� Have an Open Door Policy at work, encouraging others to talk to you
� Practice your listening skills
Bounce Back from Negative Emotions
� Think before you act
� Don’t let yourself dwell on the negativedwell on the negative
� Find something positive about the situation
� Be thankful today for all that is good and right in your world
Establish Rapport with Others
� Take time to get to know people
� Try to identify and relate to others
� Identify rapport-establishing phrases
� Use a communication style that is sympathetic and interested
Reflect
� Realize that empathizing is hard work
� Recognize your own biases
� Develop an appetite for learning about differences
� Keep an open mind and a positive attitude
The Power of Reflection
Follow effective action with quiet reflection. From the quiet reflection. From the quiet reflection will come even more effective action.
Peter Drucker
“when you find yourself too busy to spend time planning and reflecting, that is
precisely when you need to do it the most.”
Steven Covey
The most beautiful thing we can experience is the
mysterious. It is the source of all true art and
science. He to whom the emotion is a stranger, who
At the Edge of Reflection
emotion is a stranger, who can no longer pause and
stand wrapped in awe, is as good as dead; his eyes are
closed.~Albert Einstein
I would love to live like a river flows, Carried by the surprise of its own unfolding
John O’Donohue
Mindfulness
ATTITUDE
INTENTION
ATTENTION
ONE PERSON WITH PASSION IS BETTER THAN FORTY PEOPLE MERELY INTERESTED.
Passion
E.M. FORESTER
YOUR VISION WILL BECOME CLEAR ONLY WHEN YOU CAN
LOOK INTO YOUR OWN HEART. WHO LOOKS OUTSIDE DREAMS; WHO LOOKS INSIDE AWAKES
Vision
CARL JUNG
The best way to find
Service
The best way to find
yourself is to lose yourself
in the service of others
Ghandi
Purpose
LET YOURSELF BE SILENTLY DRAWN BY THE STRONGER PULL OF WHAT YOU REALLY
LOVE.
RUMI
When we quit thinking primarily about
ourselves and our own self-
preservation we undergo a truly heroic
transformation of consciousness
Joseph Campbell
Why does it all matter?
I have a dream that one day this nation will rise up and live
out the true meaning of its creed: "We hold these truths to be
self-evident: that all men are created equal."
From the "I Have a Dream" speech, Aug. 28, 1963
The Power ofStory