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YOURFREE
NEWSPAPER
Follow @CapeTownTrains on Twitter for instant updates.
Search for the Cape Metrorail page on Facebook to receive instant updates.
8 – 14 December 2016
Visit our blog on capetowntrains.freeblog.site.
WINNER Most Improved
Publication with a Small Budget
2016 SA Publication Forum
Awards
Ha
ppy Holidaysyyyssssssssysyysyysyysyysy
We wish all our commuters a safe, peaceful and joyous festive season.
See you in
2017!
01_Myline 168_V2_cl_final.indd 1 2016/12/05 2:51 PM
Follow @CapeTownTrains on Twitter for instant updates.
Visit our blog on capetowntrains.freeblog.site.
Search for the Cape Metrorail page on Facebook to receive instant updates.
2
FROM RICHARD
Protection servicesClaims offi ceTransport info numberRAILWAY POLICE Stock Road Cape TownBellville Retreat 24-hour operational room
021 449 4336
021 370 1005021 443 4325
0800 65 64 63
021 941 6800021 710 5129021 443 4309 /10
021 449 2041/3645
When a train is full, especially during delays, rather wait for the next one. If you hang outside the door, you may
lose your grip and sustain fatal injuries.
SAFETY CORNER
EMERGENCY NUMBERS
Safety is our concern
Richard Walker, regional manager of Metrorail Western Cape, looks back on 2016 and lets us in on the road ahead.
IMAG
ES: C
OUR
TESY
IMAG
ES
reflect
Protection servicesClaims offi ceTransport info numberRAILWAY POLICE Stock Road Cape TownBellville Retreat 24-hour operational room
When a train is full, especially during delays, rather wait for the next one. If you hang outside the door, you may
Safety is our
Richard Walker, regional manager of Metrorail Western Cape, looks back on 2016 and lets us in on the road ahead.
A sincere thank you to all of you who steadfastly continue to travel by train. 2016 has been a diffi cult and long year for us. Many events threatened to derail our train
service, and tested the commitment from our staff and management.Yet, on each occasion, when we were tempted to abandon all hope, our stalwarts found
the strength to keep their chins and spirits up, and to continue with their good work. Billy Ocean’s song “When the going gets tough, the tough get going” was never truer than this past year.
PEOPLE POWERWe are blessed to have many passionate, committed and professional employees. Their sheer determination and guts ensured that vandalised infrastructure, stolen and damaged cables and carriages were repaired in time to transport our commuters home. These largely unsung heroes have been integral to our service recovery eff orts.
It is with pride and gratitude that I can report we are slowly winning the battle against vandalism. Trains are on time more frequently and the number of cancellations is dropping. Operation Spider, our festive season safety initiative, is already bearing fruit.
TROUBLESHOOTING In the past year, we successfully piloted technology-aided asset protection that enables tagging and micro-chipping of equipment. It also provides kinetic-detection sensors, CCTV surveillance and analysis, and rapid response capability and lighting. We have continued to vandal-proof critical operating infrastructure and to professionalise our security department.
We intend to apply for certain key sections to be declared essential services and have requested the revision of the Legal Succession Act fi nes and penalties. We are delighted that the recently enacted Criminal Matters Amendment Bill ensured that a repeat off ender cable thief was jailed for 11 years.
NEW BEGINNINGSThe end of every year heralds the promise of a new one to be tackled with new vigour. The New Year is full of promise and brings us a little closer to off ering our commuters a modern world-class service. Progress is already visible at our Salt River depot and Philippi Station. A new batch of modern hand-held ticket scanners is being rolled out to help combat fraud and fare evasion.
From all of us at Metrorail, may the holidays be restful and blessed. May 2017 deliver on our expectations. We are ready to serve you and trust that you will continue to travel by train next year.
Best wishes for a safe festive season!
Richard
TIME TO
02_Myline 168_cl.indd 2 2016/12/05 2:55 PM
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IMAG
ES: C
OUR
TESY
IMAG
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PROFILE
Pete “Mafutha” Louw, a local travel blogger, shares his love for train travel and a few of his favourite destinations.
Words: Yonga Balfour
WHAT INSPIRED YOU TO START BLOGGING?I like to share my life experiences with others so that they are inspired by my actions. I discovered that sharing my experiences with people helps them make more informed decisions. We can learn a lot from sharing and exchanging ideas.
WHAT DO YOU BLOG ABOUT?I blog about all my travels, including the things I see in passing and highlights of a particular destination. I also include my experiences leading up to my travel adventure.
WHY DO YOU LOVE TRAVELLING BY TRAIN?It’s a safe mode of transport and very aff ordable. Travelling by train for leisure is also very comfortable.
TRAVELLING WITH
WHAT IS YOUR MOST MEMORABLE TRAIN EXPERIENCE?I loved travelling to Simon’s Town, mostly because of the awesome scenery of Simon’s Town. I love the leafy southern suburbs with Victorian architecture, the Sir Herbert Baker designs around False Bay and the scenic train ride along the coast. I often buy a one-day Tourism Pass and hop on and off between Muizenberg and Simon’s Town stations.
WHAT ARE YOUR SOME OF YOUR FAVOURITE HANGOUTS?St James is excellent for whale watching. From Fish Hoek Station, you can walk along Jaeger Walk to Sunny Cove and catch a train to Simon’s Town. Salty Sea Dog and Harbour View are great stopovers for lunch. You should also check out the Toy Museum or South African Naval Museum.
PetePete’s blog
Be part of Pete’s adventures and visit
www.thingscapetown.blogspot.co.za to
follow his blog #CapeTown.
GET YOUR TOURISM PASSFor as little as R35 for a day pass and R60 for a two-day pass, you can travel as often as you like between the seven stations on the southern line tourism route, namely Cape Town, Observatory, Newlands, Muizenberg, St James, Kalk Bay, Fish Hoek and Simon’s Town.
03_Myline 168_cl.indd 3 2016/12/05 2:56 PM
Timetable changes from 12 December 2016 to 6 January 2017
FESTIVE SEASON SAFETY TIPS• Keep valuables out of sight.• Stay in well-lit and protected areas.• Move to fuller coaches. There is safety in numbers.• Arrange with someone to accompany you from
the station to your home if you travel after dark.• Take care when wearing earphones as it can
reduce awareness of your immediate surroundings.
SAFETY MEASURES• Embark and disembark from a train only
when it has come to a complete stop.• Keep train doors closed while it is in transit.• Stay behind the yellow line on platforms.• Stay behind the yellow line on platforms.
FESTIVE SEASON SAFETY TIPS• Keep valuables out of sight.• Stay in well-lit and protected areas.• Move to fuller coaches. There is safety in numbers.• Arrange with someone to accompany you from
the station to your home if you travel after dark.• Take care when wearing earphones as it can
reduce awareness of your immediate surroundings.
Metrorail wishes commuters and visitors a safe festive season, but cautions commuters against reckless travelling practices.
Please note our travel tips, which are provided for your safety.
TRAIN SERVICE ON PUBLIC HOLIDAYSFriday, 16, Monday, 26 and Tuesday, 27 December 2016, and Monday, 2 January 2017
WEEKDAY TRAIN WITHDRAWALSMonday, 12 December 2016 to Friday, 6 January 2017
SUMMER TRAINSThe following amended trains will operate on the above-listed public holidays.
A normal Sunday train service will operate on the above-listed public holidays.
To allow for expected reduced commuter demand during the holiday period, the following weekday trains are withdrawn from service.
Summer Train
Additional Train
Additional Train
Additional Train
Additional Train
Additional Train
Additional Train
Train not in service Cape Town Fish HoekFish HoekFish Hoek
Fish Hoek
Fish Hoek
0109 05:58 06:5706:16 07:1406:34 07:3207:10 08:0607:27 08:2307:40 08:3608:23 09:2109:29 10:2516:46 17:2417:02 18:0017:40 18:1818:37 19:3318:28 19:07
011301170132013601400141016005610207056902280507
Cape Town
Cape Town
Cape Town
Cape TownCape TownCape TownCape Town
Cape Town
Cape TownCape Town
Cape Town
Cape Town
Fish Hoek
Fish Hoek
Fish HoekHeathfi eld
Heathfi eld
Heathfi eld
Fish HoekFish Hoek
Train not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in service
Cape Town
Cape Town
0113
0481
0484
10:00
14:10
10:58
15:08
Fish Hoek
Fish Hoek
Summer Train Fish Hoek
Fish Hoek
Fish Hoek
Fish Hoek
Fish Hoek
0114
0482
0492
09:40
15:40
10:36
16:36
Cape Town
Cape Town
Summer Train Cape Town
Cape Town
0127
0489
15:55
18:10
16:53
19:08
Fish Hoek
Fish Hoek
Summer Train Fish Hoek 0130
0490
16:36
19:38
18:20
20:10
17:32
20:36
19:18
21:08
Cape Town
Cape Town
Cape Town
Cape Town
Status
Status
Status
Departs
Departs
Departs
Train No.
Train No.
Train No.
Departure Time
Departure Time
Departure Time
Arrival Time
Arrival Time
Arrival Time
Arrives
Arrives
Arrives
ADDITIONAL TRAINSThe following additional trains will operate on the above-listed public holidays.
SOUTHERN LINE
04-06_Myline 168_cl_V2.indd 4 2016/12/05 2:56 PM
Timetable changes from 12 December 2016 to 6 January 2017
TRAIN SERVICE ON PUBLIC HOLIDAYSFriday, 16, Monday, 26 and Tuesday, 27 December 2016, and Monday, 2 January 2017
A normal Sunday train service will operate on the above-listed public holidays.Worcester service: A Sunday train service will operate on the above-listed public holidays.
Malmesbury service: A Saturday train service will operate on the above-listed public holidays.NOTE: The Malmesbury service will not operate on Sunday, 25 December 2015.
WEEKDAY TRAIN WITHDRAWALSMonday, 12 December 2016 to Friday, 6 January 2017
To allow for expected reduced commuter demand during the holiday period, the following weekday trains are withdrawn from service.
Train not in service Elsies River 2379 05:47 06:05Kraaifontein 2580 06:15 06:59Kraaifontein 2510 06:20 07:13Kuils River
Kuils River
Kuils River
Kuils River
2380 06:30 07:05Cape Town
Cape TownCape Town
Cape Town
Cape Town
Cape Town
Cape Town
Cape Town
Cape Town
Cape TownCape Town
Cape Town
2701 07:05 07:32Cape Town 2333 07:10 07:42
Bellville
Bellville
Bellville
Bellville
Bellville
2702 07:40 08:07Kuils River 2334 07:50 08:26Cape Town 2561 08:40 09:33Kraaifontein
Kraaifontein
Kraaifontein
Kraaifontein
Kraaifontein
2562 09:50 10:06Bellville 2515 10:15 10:31
Kraaifontein 2564 10:40 11:33Cape Town 2321 11:55 12:50Cape Town 2563 12:25 13:18Eerste River
Eerste River
2350 13:00 13:56Kraaifontein 2566 13:25 14:15
Cape Town 2851 14:50 15:23Bellville 2852 15:35 16:08
Cape Town 2381 16:15 16:50Cape Town 2581 16:20 17:05Cape Town 3549 16:45 18:27Kuils River 2382 17:17 17:48Cape Town
Cape Town 14:12 14:2514:3814:5314:4915:0515:1215:2215:2815:38
15:41
Cape TownMutual 14:25 MutualBellville
Friday, 23 December Friday, 23 December
14:40 BellvilleKuils River 14:48 Stikland
Eerste River 15:00 BrackenfellFaure 15:04 Kraaifontein
Firgrove 15:09 MuldersvleiSomerset West 15:28 Klapmuts
Van der Stel 15:31 Paarl
Strand 15:36 Huguenot
2703 18:05 18:33Wellington
Wellington
3550 18:35 20:12
Train not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in service
Train not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in serviceTrain not in service
Status
Strand Business ExpressTrain 3291 (Platform 19)
Huguenot Business ExpressTrain 3581 (Platform 19)
Departs Train No. Departure Time Arrival Time Arrives
NORTHERN LINE
REVISED AFTERNOON SERVICE: BUSINESS EXPRESSThe Strand and Huguenot Business Express will operate according to the following revised
afternoon service timetables on Friday, 23 December 2016.NOTE: The service will not operate on 28, 29 and 30 December 2016.
04-06_Myline 168_cl_V2.indd 5 2016/12/05 2:57 PM
TRAIN SERVICE ON PUBLIC HOLIDAYSFriday, 16, Monday, 26 and Tuesday, 27 December 2016, and Monday, 2 January 2017
ADDITIONAL TRAINSThe following additional trains will operate on the above-listed public holidays.
A normal Sunday train service will operate on the above-listed public holidays.
Additional Train Kapteinsklip 0494 19:45 20:32 Cape Town
Status Departs Train No. Departure Time Arrival Time Arrives
CENTRAL LINE
WEEKDAY TRAIN WITHDRAWALSMonday, 12 December 2016 to Friday, 6 January 2017
To allow for expected reduced commuter demand during the holiday period, the following weekday trains are withdrawn from service.
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Mandalay
Cape Town
Nyanga
Kapteinsklip
Cape Town
Cape Town
Cape Town
Chris Hani
Cape Town
Nyanga
Cape Town
Cape Town
Kapteinsklip
Kapteinsklip
Kapteinsklip
Cape Town
Cape Town
Cape Town
Kapteinsklip
Chris Hani
Cape Town
Kapteinsklip
Cape Town
Chris Hani
Cape Town
Cape Town
Kapteinsklip
Kapteinsklip
Chris Hani
Chris Hani
Cape Town
Kapteinsklip
9206
9411
9412
9554
9219
9557
9565
9986
06:12
07:14
07:55
16:00
16:50
17:00
18:00
18:05
06:56
07:45
08:29
16:51
17:38
17:51
18:52
19:08
06:12
07:18
15:00
16:20
16:50
17:23
18:00
18:10
07:05
07:55
15:51
17:21
17:43
18:11
18:52
18:57
06:30
07:41
15:52
16:33
16:55
17:40
18:00
18:25
07:25
08:24
16:40
17:26
17:56
18:41
18:55
19:13
9572
9570
9543
9959
9558
9221
9566
9989
9308
9214
9213
9577
9963
9987
9562
9223
Kapteinsklip
Nyanga
Cape Town
Cape Town
Kapteinsklip
Cape Town
Kapteinsklip
Mutual
Khayelitsha
Mandalay
Cape Town
Cape Town
Cape Town
Cape Town
Kapteinsklip
Cape Town
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Train not in service
Status Departs Train No. Departure Time Arrival Time Arrives
Important contact numbersReport any incidents or suspicious behaviour immediately by calling any of the Railway Police numbers below:
ALL- HOURS SECURITY LINE: 0800 210081 / 021 449 4336RRPU Cape Town (platform 1): 021 443 4325
RRPU Bellville: 021 941 6800RRPU Philippi / Stock Road: 021 370 1011
RRPU Retreat: 021 710 5129RRPU Radio Control /OPS room: 021 449 5111
SAPS CRIME STOP: 0860 10111CRIME LINE SMS: 32211
04-06_Myline 168_cl_V2.indd 6 2016/12/05 2:57 PM
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Visit our blog on capetowntrains.freeblog.site.
Search for the Cape Metrorail page on Facebook to receive instant updates.
7
Select the route you travel on and wish to receive updates for.
Bellville via Esplanade and Lavistown1.
Malmesbury via Bellville6.
Bellville via Monte Vista2.
Muldersvlei via Stellenbosch7.
Cape Flats3.
Southern Suburbs8.
Kapteinsklip4.
Strand9.
Khayelitsha5.
Wellington via Kraaifontein10.
Worcester via Bellville11.
SMSGet service updates via
Register for Metrorail’s free SMS service to receive updates on train delays and cancellations. You can register immediately by calling the Transport Information Centre on 0800 65 64 63 or complete the form below and submit it at your nearest train station.
Personal details
Surname:
Cellphone number:
Name:
07_Myline 167.indd 7 2016/11/28 2:25 PM
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Search for the Cape Metrorail page on Facebook to receive instant updates.
8
CENTRAL: CAPE TOWN – KAPTEINSKLIP – KHAYELITSHA – CHRIS HANI – SAREPTA
AM ON TIME
AM ON TIME
AM ON TIME
PM ON TIME
PM ON TIME
PM ON TIME
CANCELLED(AM + PM)
CANCELLED(AM + PM)
CANCELLED(AM + PM)
60.2%
60.5%
19.1%
85.7%
67.7%
53.1%
35.6%
21.5%
34.1%
PUBLISHED ON BEHALF OF METRORAILby Mikateko Media, 19 Bree Street, Cape Town, 8001 PO Box 872, Green Point, 8051 021 417 1111 www.mikatekomedia.co.za
DISCLAIMER Published by Mikateko Media (Pty) Ltd. All rights reserved. While precautions have been taken to ensure the accuracy of information, neither the editor, publisher nor Mikateko Media can be held liable for any inaccuracies, injuries or damages that may arise.
Liam MarinusAdvertising Sales ManagerPhone 021 417 1130Cell 071 291 [email protected]
INCREASE YOUR SALES BY ADVERTISING IN MYLINE. OUR READERS MAKE 712 000 PASSENGER JOURNEYS EVERY DAY. PLEASE CONTACT:
Lynn AdamsAdvertising Sales ExecutivePhone 021 417 1184Cell 083 401 1666 Fax 086 249 [email protected]
MAINTENANCE PROGRAMME 8 TO 14 DECEMBER 2016
SOUTH: CAPE TOWN – SIMON’S TOWN AND CAPE FLATS
NORTH: CAPE TOWN – MONTE VISTA – BELLVILLE – WELLINGTON – STELLENBOSCH – STRAND
8 - 14 Dec 2016 Eerste River - Muldersvlei 09:00 - 14:00 Platform changes will be announced. Train delays of 10 - 15 minutes can be expected.
8 - 14 Dec 2016 Eerste River - Strand 09:00 - 14:00 Platform changes will be announced. Train delays of 10 - 15 minutes can be expected.
8 - 14 Dec 2016 Langa - Bonteheuwel 09:00 - 14:00 Platform changes will be announced. Train delays of 20 - 25 minutes can be expected.
8 - 14 Dec 2016 Bellville - Sarepta 09:00 - 14:00 Platform changes will be announced. Train delays of 20 - 25 minutes can be expected.
PERFORMANCE
While we try our utmost to do maintenance during off-peak to minimise possible delays, connecting trains may be subjected to delays on all service lines. Your safety is our concern. We apologise for any inconvenience inadvertently caused.
Performance reflects week of 24 to 29 November 2016.
8 - 14 Dec 2016 Athlone - Hazendal 09:00 - 14:00 Maintenance between scheduled train service. Train delays of 10 - 15 minutes can be expected.
8 - 14 Dec 2016 Fish Hoek - Simon's Town 09:00 - 14:00 Platform changes will be announced. Train delays of 20 - 25 minutes can be expected.
8 - 14 Dec 2016 Ottery - Heathfield 09:00 - 14:00 Platform changes will be announced. Train delays of 20 - 25 minutes can be expected.
8 - 14 Dec 2016 Maitland - Pinelands 09:00 - 14:00 Maintenance between scheduled train service. Train delays of 10 - 15 minutes can be expected.
SAFETY
CUSTOMER NOTICE
16December
Public holiday
train service
Metrorail will run a Sunday train service in all
areas, excluding Malmesbury on 16 December
2016. Malmesbury trains will follow a
Saturday schedule on this day.
AREA IKAPAHerschel Smith 078 142 5033 / [email protected]
AREA CENTRAL Phindile SeptemberKapteinsklip – Chris Hani – Nyanga079 143 7332
Johannes Molekoa Langa – Heideveld – Sarepta078 449 0070
AREA SOUTHHerdia Wicomb 082 420 3352 / [email protected]
AREA NORTH Thembisile Blom Bellville – Woltemade – Kraaifontein – Strand073 691 6989
Ndodomzi Mkabile Wellington – Lynedoch076 804 3918
AREA CENTRALCyril Bauer083 351 2715 / [email protected]
AREA IKAPA Nomsa Swartbooi Cape Town – Oosterzee – Woodstock078 995 3799
AREA SOUTHRegan DavidsSalt River – Southfield – Simon’s Town073 553 5584
AREA NORTHLuleka Ndzuzo082 376 0252 / [email protected]
Here are the contact details for Metrorail’s customer service area managers in your areas:
Here are the contact details for Metrorail’s area security managers in your areas:
In case you missed it
Serve and protect
08_Myline 168_cl.indd 8 2016/12/05 2:58 PM