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Yes Employers, You CAN PREVENT Workplace Violence EFFECTIVE MEASURES to keep your employees safe

Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

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Page 1: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

Yes Employers, You CAN PREVENT Workplace Violence"

EFFECTIVE MEASURES to keep your employees safe"

Page 2: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

2

Denise Pentino"Office Managing Partner!Dinsmore & Shohl LLP!Wheeling, WV!

Page 3: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

3

WORKPLACE VIOLENCE DEFINED:"NIOSH - Workplace violence is simply any physical assault, threatening behavior, or verbal abuse occurring in the work setting. "

!

NOTE: This includes types of psychological trauma. !

Page 4: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

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General Duty Clause Violations"

“Employers may be found in violation of the GDC if they fail to reduce or eliminate serious recognized hazards. Under this directive, inspectors should therefore gather evidence to demonstrate whether an employer recognized, either individually or through its industry, the existence of a potential workplace violence hazard affecting his or her employees. Furthermore, investigations should focus on the availability to employers of feasible means of preventing or minimizing such hazards.”!

Page 5: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

Risk Factors for Workplace Violence"

5!

Page 6: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

Yes Employers, You CAN PREVENT Workplace Violence

1.  Contact with public"

2.  Exchange of Money"

3.  Delivery of passengers, goods, services"

4.  Mobile workplace"

5.  Guarding valuable property"

6.  Working alone"

7.  Working late night / early morning"

8.  Understaffed workplace"

9.  Workplace located in high crime district"

10.  Performing jobs that put employees in conflict with others"

6!

Page 7: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

Making threats"

Acting unreasonably!

Intimidating / controlling other employees!

Exhibiting paranoid behavior"

Exhibiting signs of depression"

Demonstrating obsessions"

Demonstrating signs of substance abuse"

Demonstrating signs of desperation"

Exhibiting generally bizarre behavior"

SIGNS OF POTENTIAL VIOLENT ACTSSOURCE: National Institute for Prevention of Workplace Violence"

7!

Page 8: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

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Establishing Violence Prevention Programs"•  Management commitment /

worker participation!

•  Job hazard analysis!

•  Written Policy / Program!

Page 9: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

9

Job Hazard Assessment"

•  Evaluate parking!

•  Evaluate security!

•  Facility design!

•  Evaluate workplace procedures!

Page 10: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

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Safety and Health Training"

•  Involve all workers, including contract employees, supervisors and managers"

•  Orientation and annual refresher"

Page 11: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

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Record Keeping and Program Evaluation"

Page 12: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

Yes Employers, You CAN PREVENT Workplace Violence

•  Policy should clearly establish violence will not be tolerated in any form from anyone"

•  Provide non-exhaustive list of violent acts"

•  Must have teeth – Subject to discipline up to termination"

12!

ENFORCEMENT"

Page 13: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

EMPLOYER LIABILITY FOR WORKPLACE VIOLENCE"

•  OSHA Citations!

•  Workers’ Compensation!

•  Deliberate intent claims!

•  Negligent supervision!

•  Negligent retention!

•  Respondeat Superior!

13!

Page 14: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,

Denise Pentino"[email protected]!(304) 230-1601!

"

14!

Page 15: Yes Employers, You CAN PREVENT Workplace Violence · Yes Employers, You CAN PREVENT Workplace Violence 1. Contact with public" 2. Exchange of Money" 3. Delivery of passengers, goods,