YBhg. Tan Sri Dr. Ali Hamsa - CIO Convex 2017cioconvex.mampu.gov.my/myfiles/detail_agenda.pdf · YBhg. Tan Sri Dr. Ali Hamsa ... Sophia Binti Hashim Malaysian Administrative Modernisation"and"Management

DIGITAL TRANSFORMATION: FORGING PUBLIC SECTOR DIGITAL FUTURE

YBhg. Tan Sri Dr. Ali Hamsa Chief Secretary to the Government

of Malaysia

Prof. Aditya Mathur Singapore University of Technology

and Design (SUTD) &Purdue University

Maarja Toots Tallinn University of Technology,

Estonia

Gerrit W. Bahlman Hong Kong Polytechnic University,

New Zealand

Morten Meyerhoff NielsenUnited Nations University, Portugal

Randeep SudanThe World Bank, Singapore

Alex SiowNational University of Singapore (NUS)

Paul Gagnon Lee Kong Chian School of Medicine,

Singapore

Miquel Estape VallsOpen Government of Catalonia, Spain

Ahmed Aly ShabanPrime Minister’s Office, UAE

Timothy LeeCity of Los Angeles, USA

Mohit Sagar OpenGov Asia

Ben DornierOpenGov Asia

FEATURING INTERNATIONAL PRESENTATIONS FROM THOUGHT LEADERS AND GLOBAL ORGANISATIONS

SHOWCASING DISTINGUISHED SPEAKERS FROM KEY ORGANISATIONS

Dr. Suhazimah Binti DzazaliMalaysian Administrative

Modernisation and ManagementPlanning Unit (MAMPU)

Kathirrasan Kupusamy Malaysian Administrative


Sophia Binti HashimMalaysian Administrative


Susie Dorai Raj Malaysian Administrative


Dato' Dr. Haji Amirudin BinAbdul Wahab

CyberSecurity Malaysia (CSM)

Robert Tai Chiang VunMalaysian Industry-Government

Group for High Technology(MIGHT)

Muhammad RaziqRamesh Abdullah

MIMOS, Malaysia

Ir. Md. Shah Nuri Bin Md. ZainNational Cyber Security

Agency (NACSA), Malaysia

Dr. Mohamed Sulaiman BinSultan Suhaibuddeen

Office of the Chief Secretary to theGovernment, Malaysia

Prof. Dato’ Dr. HalimahBinti Badioze Zaman

Majlis Profesor Negara(MPN),Malaysia

Dr. Sampath DhamodaranCIMB Bank, Malaysia

Ganesh KanagarajahPETRONAS, Malaysia

OFFICIATED BY

Yeoh Chen ChowFave

YBhg. Dato’ Dr. Mazlan Yusoff Malaysian Administrative


Aisharuddin BinNuruddin

Malaysian Communications &Multimedia Commission (MCMC)

Nizam ArshadTelekom Malaysia (TM)

PSCC SPONSORSDIAMOND PLATINUM GOLD SILVER

Total Performance Visibility

ACADEMY

KOMPLEKS

PERBADANAN PUTRAJAYA

5TH & 6TH OCTOBER 2017

8.00 am

Arrival of Guests and DelegatesBreakfast

EVENT AGENDA DAY 1THURSDAY, 5TH OCTOBER 2017

8.45 am

KEYNOTE PRESENTATION – INTERNATIONAL 1

9.15 am

9.00 am

Digital Government Transformation

TECHNOLOGY CASE STUDY - 1

2

Digital Government: Accelerating the rate of progress and enabling the Smart Citizen

The foundational role of technology in enabling a software-driven digital governmentBuilding a modern software factory for enabling governments to be ‘built to change’A Government case study: A Digital Transformation journey

Stephen MilesChief Technology Officer - Asia Pacific & Japan (APJ)CA Technologies

ICT Optimisation and Consolidation: Enabling Public Sector Digital Future

KEYNOTE ADDRESS

YBhg. Dato’ Dr. Mazlan Yusoff Director General Malaysian Administrative Modernisation and Management Planning Unit

Building a Safe and Secure Smart City with Intelligence, Analytics and CollaborationGROWTH OF SMART CITIES

Addressing the necessary pillars of smart citiesDiscussing the challenges and solutions in securing smart citiesDelving into the emerging threats and a holistic approach to secure smart citiesLooking into the future of smart cities and the role of cyber security in developing them

Timothy LeeChief Information Security Officer (CISO)City of Los Angeles, USA

The Chief Information Security Officer (CISO) of the City of Los Angeles will share the journey they have taken togenerate a vibrant city with smart, secure and connected solutions, how they have transformed the city’s cybersecuritycapabilities and usher the America's second largest city into the next era of cyber defense

Transforming IoT Data into Useful InformationSmart cities invest in infrastructure and people in ways that lead to a more connected, better-informed and more efficient environment. Leveraging on digital technologies to enhance performance and wellbeing, to reduce costs and resource consumption, and to engage more effective-ly and actively with its citizens. The dynamic use of knowl-edge is the hallmark of a smart city.

Showing that IoT cannot bring maximum commercial benefit to your business without making meaning from the data gathered

Exploring what the future holds for personalised, social analysis of data, and how this is being carried out

Uncovering the opportunities that smarter data can provide your business, and how the data can best be used for tangible benefit to your business and your customers

Outlining best strategies to work with customers to determine their precise needs and requirements, and how they want to receive their data

Improving City Productivity through Cognitive ComputingIn the smart IoT venues of the future, everyone from startups to enterprises to homeowners will use data to make decisions using facts rather than instincts. Cognitive computing uses data and responds to changes within it to make better decisions on the basis of specific learning from past experiences, compared with a rule-based decision system.

Incorporating planning, forecasting, reasoning, and recognising information processes into the existing IoT for immediate benefits

Forecasting more accurately through familiarity with anticipatory and predictive systems

Interpreting advanced data models to reap the full benefits of the technology

Reducing the significant data and the time required for learning through quickest exchange of information and collective learning whilst preparing for the dynamic needs of the solution

Ingesting benefits of making cities smart with big data analytics as new data are integrated to discover new relationships

Enhance Collaboration across Programs with Innovative ApplicationsToday’s Public Sector need a cost efficient system that is capable of automation, so that they can deliver timely services at lower cost

Rapidly changing policies create a need for a mobile workforce in order to respond quickly

Gain a comprehensive view of each citizen across multiple government programs and channels to manage citizen interactions Streamlined processes is key to work smarter and faster across disparate systems in a mobile nation

Anticipating How Blockchain Technologies Will Impact andShape a New Public and Private Sector Landscape• Forecasting future opportunities across business, government and the everyday landscape• Positioning your organisation to capture future opportunities by identifying the right blockchain platform and strategy to meet your needs• What trends are anticipated for the next year and the next decade?• Will increased digital distribution of data eradicate the need for humans, buildings and traditional financial service infrastructure?

Cyber Security: Establishing Multilayer Defence to Secure Your Digital EnterpriseCyber security today complicated by new attack methodolo-gies and motivations by hackers to disrupt or disable organisa-tions. As security threats continue to evolve in 2017, what can government do to keep in step with changes and yet assure the effectiveness of previous and future security investments? The digital transformation and rising adoption of cloud, smart-phones, tablets, mobile apps and other emerging applications is pushing CIOs to develop a transformational digital enter-prise strategy.• How can government build and sustain a trusted environment for their employees, partners and citizens?• How does one communicate these threats up to the C-Suite execs and ensure that security is embraced as a management mandate and create an effective governance and incident response framework that will prevent attacks and security threats• Developing resilience to cyber-attacks with adequate technical, procedural, and policy changes to the infrastructure, architecture, and enterprise operation The Cloud: A Channel for Government Service Delivery?Many government agencies in the region are rolling-out cloud-based service delivery models for both staff and citizens. Why?• What existing services can be delivered from the cloud?• Creating a SaaS portfolio of shared government applications and services• A cloud-based model for shared services? • Finding synergy from inter-agency service delivery

Transparency in CollaborationHow digitalisation of shared resources and services can enable government agencies to better serve citizens.• Increase government credibility through increased accessibility and transparency• Drive productivity through unified data management approach across data silos• Encourage greater citizen participation through G-Cloud and mobile-friendly solutions

3

10.10 am

Going Forward

Leveraging digital technologies such as Virtualisation, Cloud and Security for more open, participatory and innovative government by employing omnichannel service delivery platforms to increase service quality levelsAdopting a digital-first mindset lies at the heart of faster and better service deliveryAnalysing what citizens are saying on social media and other channels to develop strategies to improve performance, allocate resources and fund capital projects that will address community needsRationalising and converting existing assets and services, connecting different ministries and agencies to analyse their interaction with members of the public and constantly improve this processExploring the changes needed in the relationships between the government and the public to establish successful interactions with quality services

Kathirrasan KupusamyPrincipal ICT Consultant – SystemDevelopmentMalaysian Administrative Modernisationand Management Planning Unit (MAMPU)

Moderator:

Panellists:

Muhammad Raziq Ramesh AbdullahDirector, Artificial Intelligence LabMIMOS, Malaysia

Paul GagnonDirector, E-Learning/ IT Systems & ServicesLee Kong Chian School of Medicine,Singapore

INTERNATIONAL PRESENTATION 1

Tapping the Potential of Digitisation to Improve Service Delivery

driver for improving public sector efficiency, but also to creating more open, transparent, innovative, participatory andtrustworthy governments with speed. The ultimate goal for government is to better serve members of the public,improve their quality of life, and strengthen the economy

Mohit SagarGroup Managing Director & Editor-in-ChiefOpenGov Asia

Allen Chin Manager - Systems EngineeringVMware Malaysia

Gerrit W. Bahlman Former Director of Information TechnologyHong Kong Polytechnic University, New Zealand

Managing the challenges of legacy systemsChallenges and opportunities in leveraging emerging technologies to innovate and deliver better servicesPreparing for the future of digital services delivery

Building a digital ecosystem and discussing how collaboration is key to delivering truly citizen-centric services

PANEL DISCUSSION 1

Delivering Better Outcomes through Digital Government Innovations for Seamless Citizen Experiences

9.45 am

CITIZEN-CENTRIC DESIGN (CCD)

Governments are aiming to digitalise development and implementation of government strategies effectively andbring governments closer to citizens through open and innovative Government, or in other words DigitalGovernment. This objective recognises that the technology supporting Digital Government is not only a strategic

PANEL DISCUSSION 2

11.10 am

BEYOND TECHNOLOGY

Re-imagining cyber resiliency as a key enabler that is aligned to business goals

Combating the growing threat of online abuse – counterfeiting, brand impersonation and stolen web trafficDelving into the strategies, processes, technologies needed to reduce the reputational impact of incidenceExploring the increasing demand for cyber insurance policies within critical infrastructure sectorsUnderstanding the importance of moving risk frameworks beyond technology to human behavior and intentLeveraging on the innovation of the cloud, as well as, protecting your data and users everywhere

4

Moderator:

Dato' Dr. Haji Amirudin Bin Abdul WahabChief Executive Officer (CEO)CyberSecurity Malaysia (CSM)

Panellists:

Ir. Md. Shah Nuri Bin Md. ZainChief Executive Officer (CEO)National Cyber Security Agency (NACSA),Malaysia

10.40 am

MORNING COFFEE BREAK

Alex SiowChairman - School of IIT Advisory CommitteeTemasek Polytechnic, SingaporeProfessor National University of Singapore (NUS)Director - Strategic Technology ManagementInstituteNUS Computing

Alex LimSenior Director - Sales, Southeast Asia & ChannelSales and Alliances, Asia Pacific JapanForcepoint


A Security Rethink for Public Services: Best Practices in Mitigating Risks


10.25 am

Realise your Digital FutureTechnology innovation is advancing at an exponential rate, powering a new era of digital transformation. How do werealise the digital future with infrastructure expertise and solutions that span the entire IT ecosystem—from the edgeto the core to the cloud.

We’re seeing organisations rethink their business models and disrupt entire industriesWe’re also seeing IT evolve from a support organisation to a prime mover of the business itself . *Yet, most IT leaders tell us their transformation initiatives are still emerging or evolving

Martin YatesDirector of Strategy and Digital Transformation for Dell EMC - SouthEast Asia and Emerging MarketsDell EMC

5

PANEL DISCUSSION 3

12.05 pm


11.50 am


11.35 am

Highlighting some of the most public investigationsLooking to key government leaders to understand their perspective on the impact of cyber risksReviewing the top strategic mistakes that organisations make when trying to address cyber risk

Government Cyber Threat Landscape: Seeing What Others Don’tFrom the first time that criminal charges were filed against a known state actor for hacking in 2014 to the recentUS Senate Intelligence Committee hearing on Russian influence on the 2016 US Election,we have been integral toinvestigations where cyber attacks resulted in the most significant impact on governments around the world

Tan Eng HaoRegional Systems EngineerFireEye

Co-creation of a Data-Driven Government Digital Solution: How Public Services in CataloniaEnhance Citizen DataThis case study illustrates how to develop a digital solution using co-creation methodologies. In particular, it showshow citizens participate in various innovative methodologies to develop a digital solution to manage citizens’information. Because of the project, the Consorci AOC (Open Administration of Catalonia Consortium) had developeda prototype conceived as a multi-platform digital solution to provide useful information to social services users relatedto their procedures and welfare benefits

Strengthening the relationship between citizens and public administrationEnhancing institutional citizenship data by providing useful information to citizens, anticipating processes according to citizens’ life events and providing some services proactivelyIncreasing transparency in relation to citizens’ information managed by public administrations

Miquel Estape VallsDeputy Director – Strategy & InnovationOpen Government of Catalonia, SpainVice PresidentPublic Management of Catalonia Association, Spain

Open GovernmentThe transformational impact of open, accountable, transparent government on public sector productivity and thecitizen experience

The public benefit of open dataBuilding large scale participationRealising economic value from government data


Moderator:

6

1.00 pm

LUNCH AND NETWORKING BREAK


12.45 pm

Managing Transformation

Panellists:

Miquel Estape VallsDeputy Director – Strategy & InnovationOpen Government of Catalonia, SpainVice PresidentPublic Management of Catalonia Association,Spain

Ganesh KanagarajahHead, Strategic Products & ServicesGovernance - Group ICT DivisionPETRONAS, Malaysia

Philip SowSE Manager – South AsiaSplunk

Paul GagnonDirector, E-Learning/ IT Systems & ServicesLee Kong Chian School of Medicine, Singapore

Innovation is the new meme in our rapidly expanding digital world and workplace. With awareness of this brave new world comes the call for transformation. But not all transformations, especially those arising from attempts to embrace innovative ideas, come to fruition. Managing transformation in this context, necessarily becomes both an art and a science. This presentation builds on the speaker's personal experiences in leading the design development and delivery of a mobile, paperless curriculum to support a flipped classroom experience in a new medical school Key focus areas include:

The role of a guiding framework in supporting transformationDefining and applying ‘six key peaks" deemed essential elements to achieving successKnowing what to leave in and what to leave out along the journey, i.e., managing one's ‘Principles’ vs ‘Preferences’

Oon Chew BoonTechnical Consultant ManagerNetApp Malaysia & Brunei

Maarja TootsResearcher - Ragnar Nurkse Departmentof Innovation and GovernanceTallinn University of Technology, Estonia


12.30 pm

Enabling the Data-Driven Government: Operating at the Speed of CitizensThe integral role of an open data ecosystem in enabling data-driven governmentHow to move your data to and from the cloud into one well-woven, seamless, integrated entityThe importance for a secure, scalable and interoperable IoT data platform

7


2.15 pm

Network Security for a New World

2.50 pm

Opening and Launching of PSCC 2017

YBhg. Tan Sri Dr. Ali Hamsa Chief Secretary to the Government of Malaysia

Security threats are getting more sophisticated today. To combat these threats, you need to transform your networkinto an end-to-end sensor and enforcer that can detect and stop sophisticated security issues faster. Delve into someof the latest innovations that can detect threats in encrypted network traffic, without decrypting it

Tengku Shahrizam Bin Tengku A SulaimanConsulting Systems Engineer - CyberSecurity Sales Cisco Malaysia

2.45 pm

National Anthem

Doa Recital

Are you ready for the Next-Gen APT & Ransomware?Lower risk: Deter 99.2% of network breaches by using the network as both a sensor and an enforcerRecommendations for Digital Leaders to enable their cyber security strategy


2.00 pm

Transforming your Defence ITCyber Defence: Enhancing Data Security, Networks and Infrastructure Protection through SecurityGovernance

Alex SiowChairman - School of IIT Advisory CommitteeTemasek Polytechnic, SingaporeProfessor National University of Singapore (NUS)Director - Strategic Technology Management InstituteNUS Computing

In the increasing complexity of cyber security, organisations have to beef up their cyber defence capabilities. This presentation discusses the challenges that organisations face in enhancing data security and infrastructure protec-tion including network security

Security governance is key to improving cyber security readinessIdentifying roles and responsibilities in cyber defence is first step towards a robust cyber defence practice

4.00 pm

Digital Carnival Tour and Networking Break

8

Moderator:

Ahmed Aly ShabanSenior ConsultantPrime Minister’s Office, UAE

Launching InitiativesGOS GatewayBig Open Wrangle1Gov*Net Global

RecognitionsTDC Softec Asia 2017Global mobileGov AwardsDigital Document Management System (DDMS) 2.0Open DataBig Data Analytics (BDA) CoachingKumpulan Wang Amanah ICT (KWAICT)

AwardsHackathon 2017 (Open Data)Hackathon 2017 (Mobile Apps)

PANEL DISCUSSION 4

4.45 pm

Examining the Pillars of Digital Transformation within Government Three things are mandating Government Transformation: IT evolution, Disruption, and Innovation.Does your agency have the internal culture to:

Recognise and adapt to the environment of change in the digital age?Apply design thinking to challenge your approach to technology and governmentBuild a culture of engagement that supports digital transformationConnected Government: Infrastructure delivery and network optimisation in the challenge of delivering ‘always on’ government

Service TransformationData Driven Customer ExperienceAnalytical CRMEnable Happiness Agenda through Data Mining techniques

Ben DornierDirector, ANZOpenGov Asia


4.30 pm

Going Towards ICT Transformation

Data Driven Customer Experience and the Road-map to Deliver HappinessHappiness is one of the hardest words to define, however our scope here is to go through the UAE's journey in exploring Happiness through government services delivery. We will cover the service transformation during the 20th century, and how data enables the 4th industrial revolution, as well as, UAE's journey from measuringsatisfaction to identify drivers of happiness and measure happiness. We will also look at Data Mining as a driver to enable the happiness agenda

Moderator:

Morten Meyerhoff NielsenAcademic Fellow - Operating Unit forPolicy-Driven Electronic GovernanceUnited Nations University, PortugalResearcherTallinn University of Technology,Ragnar Nurkse School of Innovationand Governance, Estonia

Panellists:

Ahmed Aly ShabanSenior ConsultantPrime Minister’s Office, UAE

Dr. Suhazimah Binti DzazaliDeputy Director General (Information andCommunication Technology)Malaysian Administrative Modernisationand Management Planning Unit (MAMPU)

Tan Kuan ThyeStrategy Marketing Director, South PacificRegionHuawei


9

5.30 pm

NETWORKING SESSION AND END OF DAY 1

Opposition


Randeep SudanAdviser Digital Strategy andGovernment AnalyticsThe World Bank, Singapore

Proposition:


Paul GagnonDirector, E-Learning/ IT Systems & ServicesLee Kong Chian School of Medicine, Singapore

Nizam ArshadChief Technology OfficerTelekom Malaysia (TM)

THE GREAT DEBATE

5.10 pm

DIGITAL DISRUPTION

Is regulation slowing tech progress and innovation?Can government utilise disruptive regulations to enable disruptive innovations in the digital age?

Regulation Hinders Innovation Regulation does not allow government and business strategies to adopt new innovations to accommodate changesin the market. Regulation is also critical to protect citizens, consumers and businesses

8.00 am

Arrival of Guests and DelegatesBreakfast

EVENT AGENDA DAY 2FRIDAY, 6TH OCTOBER 2017

KEYNOTE PRESENTATION – INTERNATIONAL 2

8.45 am

9.15 am

PANEL DISCUSSION 5

10

Harnessing the Power of Blockchain Technology in the Digital EconomyBLOCKCHAIN TECHNOLOGY

Digital currencies and Blockchain technologies are starting to having a major impact within the commercial market.It's potential benefits and impacts have yet to be defined. This will affect government, but in what ways willl that be?

What are the benefits of Blockchain and how will it impact the delivery of services to your community.Building a government business system with Blockchain technologyCreating new opportunities for innovation and growth while reducing cost and risk

Dr. Sampath DhamodaranManaging Director & Head, GroupEnterprise Architecture and SolutioningCIMB Bank, Malaysia

Moderator:

Robert Tai Chiang VunProgram DirectorMalaysian Industry-Government Group forHigh Technology (MIGHT)

Panellists:

Susie Dorai RajICT Consultant - (Strategic Planning)Malaysian Administrative Modernisationand Management Planning Unit (MAMPU)

Randeep SudanAdviser Digital Strategy and GovernmentAnalyticsThe World Bank, Singapore


The Rise of Artificial Intelligence: What does the future look like and what are we seeing now?The Speed of Analytics: How to capitalise on real-time analytics in order to enhance system effectiveness andservice quality?Getting Up Close and Personal: How can greater platform personalisation improve engagement, convenienceand value?

Digital Economy: What Does the Future Look Like and What are We Seeing Now?

Morten Meyerhoff NielsenAcademic Fellow - Operating Unit for Policy-Driven Electronic GovernanceUnited Nations University, PortugalResearcherTallinn University of Technology, Ragnar Nurkse School of Innovation and Governance, Estonia

Cloud Centric Internet of Things Shaping the Vision of Smart CityThe newly emerging Internet of Things (IoT) offers great potential in providing unique access to critical and all typesof community data at a scale not previously realisable. Currently several billions of sensors and devices are connectedto the internet; they monitor and access vital aspects of the society.

Learn and leverage the knowledge that can be extracted from ‘Digital Infrastructure’ to manage the critical infrastructureCapitalising on cloud computing to provide new ways to store date and provide software solutionsExploring techniques that integrate Cloud, IOT, virtual and physical infrastructure to offer intelligent solutions for meeting the increasing demands of the modern population

11

Sophia Binti Hashim Principal ICT Consultant – TechnicalMalaysian Administrative Modernisationand Management Planning Unit (MAMPU)


9.40 am

Digital Spying Eyes Targets Personal, Organisation and GovernmentDigital Spying Eyes targets personal, organisation & government

Depending on the tool and technology alone are not enoughAlways deal with the root cause, instead of closing the gapsIt is never too late for government to create awareness

Moderator:

Aisharuddin Bin NuruddinSenior Director - Technology & Society DivisionMalaysian Communications & MultimediaCommission (MCMC)

Panellists:


10.20 am

Stefanus NatahusadaSales EngineerKaspersky Lab Singapore

9.55 am

PANEL DISCUSSION 6

Timothy LeeChief Information Security Officer (CISO)City of Los Angeles, USA

How Open Data Can Enhance Collaboration and Service Co-creation between Public Agencies and Society Digital Transformation in Public Service Ecosystem

Lee Tee ChongAPJ Consulting Systems EngineerHPE Aruba


The power of data as a source of public and commercial value is being increasingly recognized all over the world. In order to turn data into public value, central and local governments are encouraged to publish their datasets as open data. However, evidence shows that simply publishing open data is not enough – in order for innovationto happen, these data must be actually used to create new value-adding services. How can this be done? What actors, infrastructures and processes constitute the ecosystem for data-driven co-created public services?

12


10.35 am

TN50 Vision of Future Government

Connecting people, processes and things to gain greater insights and drive forward the digital economy agendaInvestigating how “Whole of Government” concepts create scalability, and economies of scaleShowcasing innovations driven by machine learning and blockchain.Future cities – a framework for connected governments, inclusiveness and more increased liability index


11.20 am

Can AI Secure Critical Infrastructure? Complex and critical public infrastructure includes systems for water treatment, water distribution, power generationand distribution, and mass transportation. Cyber attacks on such systems are on the rise, and many have beensuccessful. This talk will focus on challenges faced in the design of secure critical infrastructure and review howArtificial Intelligence, combined with physics-based approaches, might be a viable solution for rapid detection ofcyber attacks and prevention of disastrous consequences.

The rise of cyber attacks on critical infrastructure: Can we defend?Can AI be combined with Physics to create detectors of cyber attacks?How can we design secure critical infrastructure before it is built?

10.50 am

MORNING COFFEE BREAK

Showcase how technology of today can shape the future of Malaysia achieving its goal to be one of the Top 20Countries by 2050

Josephin Galla Director Public Sector & Security - South East AsiaSAP

Hazmin RahimDirector of Business Development - Public Sector MalaysiaSAP

Maarja TootsResearcher - Ragnar Nurkse Department of Innovation and GovernanceTallinn University of Technology, Estonia

New understanding of ‘public’ services and public service ecosystemService co-production and user engagementAgile development

Prof. Aditya MathurHead of Pillar, Information Systems Technology & Design and Centre Director, iTrustSingapore University of Technology and Design (SUTD) & Purdue University

13

11.35 am

PANEL DISCUSSION 7

Improving City Productivity through Cognitive ComputingMACHINE-TO-MACHINE (M2M) COMMUNICATION

In the smart IoT venues of the future, everyone from startups to enterprises to homeowners will use data to makedecisions using facts rather than instincts. Cognitive computing uses data and responds to changes within it to makebetter decisions on the basis of specific learning from past experiences, compared with a rule-based decision system

Incorporating planning, forecasting, reasoning, and recognising information processes into the existing IoT for immediate benefitsForecasting more accurately through familiarity with anticipatory and predictive systemsInterpreting advanced data models to reap the full benefits of the technologyReducing the significant data and the time required for learning through quickest exchange of information and collective learning whilst preparing for the dynamic needs of the solutionIngesting benefits of making cities smart with big data analytics as new data are integrated to discover new relationships

Moderator:

Dr. Mohamed Sulaiman Bin SultanSuhaibuddeenHead of Government Online Services UnitOffice of the Chief Secretary to theGovernment, Malaysia

Panellists:

12.00 pm

Unlock The Power of Big Data and Artificial Intelligence


The foundation role of smart networking in enabling the Digital Transformation

Innovative network infrastructure to boost cloud center efficiencyUncovering the power of AI to accelerate your businessOpen network solution to bring freedom of network choice

Tong LiuSenior Director - Market Development of APJ and ChinaMellanox APJ and China

Daniel NgSenior Director, Marketing – APACCloudera

Prof. Dato’ Dr. Halimah Binti Badioze Zaman Head of Cluster - Cluster Of InformationTechnology And CommunicationMajlis Profesor Negara (MPN), Malaysia


Yeoh Chen Chow Co-founderFave

12.15 pm

CLOSING REMARKS

NETWORKING LUNCH AND END OF DAY 2

12.40 pm

YBhg. Dato’ Dr. Mazlan Yusoff Director General Malaysian Administrative Modernisation and Management Planning Unit (MAMPU)

Digital Carnival Lucky Draw

12.20 pm


Prizes will be distributed by:

Dr. Suhazimah Binti DzazaliDeputy Director General (Information andCommunication Technology)Malaysian Administrative Modernisationand Management Planning Unit (MAMPU)

YBhg. Dato’ Dr. Mazlan Yusoff Director General Malaysian Administrative Modernisation andManagement Planning Unit (MAMPU)

14

Mohd. Shahabuddin Bin OmarDeputy Director General (ManagementTransformation and Modernisation)Malaysian Administrative Modernisation andManagement Planning Unit (MAMPU)

Documents

YBhg. Tan Sri Dr. Ali Hamsa - CIO Convex 2017cioconvex.mampu.gov.my/myfiles/detail_agenda.pdf · YBhg. Tan Sri Dr. Ali Hamsa ... Sophia Binti Hashim Malaysian Administrative Modernisation"and"Management